Martin & Co London Riverside reviews in Wandsworth

★★★★★ 5/5

Google

I had a brilliant experience with Hannah from Martin & Co Riverside . I received a professional and prompt service .Dealing with Hannah was pleasant and easy to communicate . Well done for having agent like Hanna Best Wishes ZanetaPositiveResponsiveness, Quality, Professionalism, Value

Zaneta · 25 October 2022

★★★★★ 5/5

Google

Gilbert Liu was excellent throughout our search and move in process. He was quick to respond and extremely helpful in finding as properties that matched our search criteria. . We are very grateful for all their help and would highly recommend their services.

Hamilton · 25 October 2022

★★★★★ 5/5

Google

Jem Bayley was an absolutely fantastic agent during our recent purchase of a property through Martin & Co. Very diligent and on the ball throughout the process and calm and efficient during tricky stages of the negotiation process. I would not hesitate to recommend or use again!

Peter · 25 August 2024

★★★★★ 5/5

Google

Having moved a couple of times, Martin & Co are by far the best estate agents we've worked with. We worked with Jem B to find our new home and couldn't be happier with the service we got. Jem was professional, responsive, friendly and super knowledgeable on the area. Would highly recommend!

Nina · 27 May 2024

★★★★★ 5/5

Google

Thanks a lot to Ryan for his help and great service

Michael · 26 March 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Gracie from Martin & Co Estate Agents, and I can’t recommend her enough! From the moment I reached out, she was incredibly attentive, understanding, and professional. She listened to exactly what I was looking for and worked tirelessly to help me find my dream flat. Gracie’s communication was excellent, always keeping me updated and answering any questions I had along the way. If you’re looking for a friendly, knowledgeable, and efficient estate agent, Gracie at Martin & Co is definitely the person to turn to. Thank you, Gracie!

Anna · 24 March 2025

★★★★★ 5/5

Google

Che has been excellent - professional, reliable, competent and helpful. He is swift and effective dealing with the any issues that have arisen. I have valued his advice. Strongly recommended.

Robert · 25 October 2023

★★★★★ 5/5

Google

Che was excellent during my property search ! He was always readily available, willing to help and was a fabulous problem solver, quickly resolving any issues with my unit. Che was very accommodating and I highly recommend him for all your needs!

Emma · 25 October 2022

★★★★★ 1/5

Trustpilot

SLUM LANDLORDS

SLUM LANDLORDS - My partner & I rented a property through this company. My partner lived in the property for 7 years and I lived there 2 years. In April 2021 we reported damp in the bedroom coming from the old boiler. They did nothing. In October we found mushrooms growing behind our bed along with a large patch of mould. I contacted them and threatened to take the to tribunal if they didn't fix the issue. It was fixed in 3 days at that point. Then came our six months notice to leave. We were told not to rush but the company harassed us into leaving. We eventually moved out after three months and have now been advised we have to pay for multiple services. They have claimed that the oven needs cleaning, yet in their original documentation regarding the state of the property it is noted that the oven is in a poor state. They have claimed we broke a window yet as the property has not been maintained within the seven years rental the old wooden frames have rotted away. This has been reported to them on several occasions via the telephone and via email yet now they are trying to charge us for it. There was one instance where, for whatever reason, my partner paid the rent a handful of days later than usual yet this didn't stop one of their employees sending a vile and billious email threatening eviction for being late with the money. Not one seconds thought or consideration to there being a global pandemic and the possibility my partner, as a key worker, may have been ill with the virus. When challenged it was apparently an automated message, which if true, I would suggest someone with better grammar and ability at writing puts together all automated communications. In short, if you are looking to rent, avoid this business.

Ian · 14 January 2022

★★★★★ 5/5

Google

Excellent working with team at Martin & Co who helped to sell my property. Having them local really helped and someone is always available to help when needed. Hannah and team also went above and beyond with help on contracts and my onward purchase. Can't recommend them highly enough.PositiveQuality

Toby · 25 October 2021

★★★★★ 5/5

Google

It has been a pleasure working with Che. Starting from the apartment viewing Che was completely transparent and did not pressure us into making a decision as is the case with other agents. He was attentive to our needs and provided us with the best advice. I would highly recommend working with Che.

Eric · 25 October 2020

★★★★★ 5/5

Trustpilot

Fantastic!!!

This review is well overdue. I am so thankful to Cindie Shirley who dealt with my house purchase ( Rainham Kent ). She is efficient, courteous, well informed and approachable. Great customer service. There was no need for me to speak to members of her team due to her professionalism. She liaised effortlessly with solicitors, vendors etc. The entire process was flawless and stress free for me. Cindie is hardworking and I will recommend her over and over again. She is a great asset to the company. Cindie you are just fantastic!!!

Christine · 31 October 2021

★★★★★ 2/5

Trustpilot

Gangster

Hi,After viewing a property twice with an Agent and with the owner and after putting forward an offer .The process of providing all documents and the initiation of the Mortgage were ongoing , I found out that the Agent not the Owner had made the decision without contacting us (during the 7 days that passed) to sell it to another buyer at the same price?I have never come across this kind of a sales man concept. Never again Martin&Co .

Nadia · 29 September 2021

★★★★★ 5/5

Google

Working with Martin & Co & Che has been an incredible experience. His professionalism and expertise stand out remarkably. He is attentive, knowledgeable, and consistently goes above and beyond to ensure the best outcomes. I wholeheartedly recommend Che & the team to anyone seeking top-notch service and expertise. Truly a valuable asset to any project or team!

Danny · 29 December 2023

★★★★★ 1/5

Trustpilot

Would give 0 or negative rating but…

Would give 0 or negative rating but unfortunately 1 is the lowest I can give. The flat was given to us without any in person viewing ( I had to accept it because I was relocating from another city). It was dirty and seems like they put little effort in cleaning the flat before handing over.

Navadeep · 12 November 2025

★★★★★ 1/5

Trustpilot

Greedy,layer,cheater company ever I had experience over 11 years in the UK.

My experience from the Martin and co especially one of the staff Becky.Absolutely arrogant, layer into your face and speak with you unacceptable. House that I left were absolutely clean I have 124 images from it in and out including the oven. We agreed £50 deduction (which was not reasonable deduction anyway. I showed to my lovely neighbours to get their advices) They explained the deduction for the owen clean....I thought lets be happy everyone take it then .After I moved to overseas it's raised up to £150 .They are extremely greedy unreliable company .Here is the email that is shows the all short story to copied here.IGNORE MARTIN AND CO!!!!To Becky../Martin and CoActually we both new that would not be straight forward as we know your office and landlord's attitude. But let me take some Indication too. We lived in the property 7.5 years that the rent has never ever been late or whatsoever. When my son was 2 years old (just like the landlord son) we have left in the property with wrong boiler no hot water and heting that was uncomfortable in January with the baby for over two years despite of the regular reports. This was disgusting and I presume illegal too from side of landlord.At the very first agreement included the wrong appliances will be replaced that never been happened so we bought new dishwasher,new washing machine,also we fitted a water purifier which is cost £800 only this all left in the property.total cost circa £1600 we never moaned for it.Moreover throughout 7.5 years of period we paid at least £54000 anIs it absolutely outrageous that these minor issues the reason that you would like to deduct our deposit. We showed all fairness, maintained, decorated the property every single year.I showed all neighbourhood's the property and all of them said that wouldn't be any problem at all.We all loved by our lovely neighbours that they were said will help us to take this case further if necessary. The stuff in the garde will be cleared out one of the neighbour tomorrow morning. Also I taken pictures very detailed that you required that isn't rich the standard of your office in case of the further steps . Please note I do not stay for a long back in Hungary .If any deduction will applied against our deposit I will definitely go further .It is absolutely unacceptable, outrageous, disgusting. By the way I wundering how others leave the property after .Kind Regards Roland

Horvath · 30 July 2021

★★★★★ 5/5

Google

It is rare to encounter the level of genuine compassion and integrity that Louise and Che have shown me at Martin & Co. During one of the most challenging periods of my life, facing both a medical crisis and significant personal …

Farrukh · 16 March 2026

★★★★★ 5/5

Google

Dominik is the most professional RE agent I’ve met. He was strait forward with the facts and honest about his research. Even through this pandemic, he didn’t skip a beat. I felt confident and comfortable knowing he was in the lead of our new journey. Thank you DominikPositiveResponsiveness, Quality, Professionalism, Value

Christopher · 25 October 2020

★★★★★ 5/5

Google

I would like to say how helpful and friendly this Martin & Co Riverside team have been - especially Dominik you have been super quick and knowledgeable and I will defo be returning for anything I need in the future! Thank you for guiding us through our first time buying experience, would highly recommend!

Nicola · 26 October 2019

★★★★★ 5/5

Trustpilot

Excellent and Professional

Kerri was fantastic on my first viewing and arranged a second viewing really quickly when requested. Kerri was very professional throughout.

Stacey · 20 June 2025

★★★★★ 1/5

Trustpilot

Intrusive and Tone-Deaf Marketing

I’ve had unsolicited flyers from this estate agent put through our letterboxes, even though there’s a clear “no junk mail” notice for the building. What’s more, they’ve somehow got into the block and delivered them inside, ignoring that notice completely.

Matthew · 17 March 2026

★★★★★ 5/5

Trustpilot

Five Stars. Great service.

I have found Martin & Co of excellent service. Janice at Martin & Co in Woolton was excellent at helping me to buy my perfect home a while back. She kept me up to date and the house sale was completed in good time and therefore I decided to contact Martin & Co (Who have now moved to Allerton Road) when I needed new tenants for an apartment that I own. Once again, they delivered a great service. The new tenants had moved in a week after the previous had left. Additionally, the tenants seem really nice so I'm really pleased and I don't have to worry about my property being empty and where I will find the money to cover the rent. I will definitely be using Martin & Co in the future, the team on Allerton Road are really friendly and helpful. Thankyou so much.

Vanessa · 3 March 2021

★★★★★ 1/5

Trustpilot

During the tenancy everything was well…

During the tenancy everything was well occasionally when the landlord did not want to carry out works this was communicated clearly but we had some issues towards the end of tenancy when the landlord wanted to claim money off our deposit for issues that was already there when we moved in. They had lot the evidence of check in document and then sided with the landlord instead of even trying to understand our side and were very rude. In the end when the claim when to dispute with deposit scheme we managed to find our copy of the check in which proved that the issues were there in the first place and our deposit refunded. There was no acknowledgement or support as a tenant from the agency and infact they were very rude about it.

Liam · 2 March 2021

★★★★★ 1/5

Trustpilot

If you want to feel like your always last on the list, this is the agency for you!

To this day I wonder why me and my partner chose them. I'm sure I will wonder till I die. As a landlord, this is the agency for you! They will go far and wide, by breaching contracts, just to protect your interest! That's right! They will do criminal things and get their ass on the line just to get you an extra £ or two! I was just charged 70£ for cleaning, when I left it in x5 better than it's original condition! Oh, wait. The landlord doesn't actually get this money. So I guess, even for landlords, this is not the agency for you! You might get held up with a small claims court for no reason whatsoever! By contract I was supposed to get the deposit within 8 days after giving in the keys. Today the ''issue'' is resolved, which would make it the 23rd day. Almost x3, a day short, damn, so close. This delay was not on ''my part'' or the ''landlords part''. It was simply the agents failing to contact either of us. They do not care, they will not care. The maintenance teams they use are bloody ridiculous. If I have to go into details about that, your head will spin.If you're a masochist, like to be ignored, enjoy getting your nerves stretched for stupid little things and like spending more than you should, choose them. There was only 1 decent person there, Andy Swallow, felt I should mention it. Even for him I can't lift up my star rating, sorry Andy, your a nice guy. Consider moving.

Not · 23 February 2021