Trusted Agent profile · Wandsworth
★★★★★
1,046 reviews across 2 platforms
Unit 6B Compass, Riverside West, Smugglers Way, London, SW18 1DB, Wandsworth, SW18 1DB
Part of Martin & Co, see every office.
Martin & Co's office in Wandsworth, at Unit 6B Compass, is rated 2.6 out of 5 across 1,046 reviews on two platforms, including 199 Google reviews rated 4.9.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
GoogleI had a great experience working with Hannah at Martin & Co. I moved from the US to London and was concerned about the big move, but Hannah was so responsive, transparent, and pleasant to work with. She made the move to my first apartment abroad easy and stress-free. I would highly recommend their team.PositiveResponsiveness, Quality, Professionalism
Thanks Luke!
5/5
GoogleCan’t recommend Che enough! Helped me find and get my dream apartment in London, was very efficient and always kept me up to date. Was very responsive to all my questions and got back to me always within the day. Amazing to deal with and will 100 % use in the future. Highly recommend! Thanks again :)PositiveResponsiveness
Thank you for this amazing review.
1/5
TrustpilotIf i could give 0 stars I would
If i could give 0 stars I would. My husband and I have rented a property through this agency for 1y and 4 m and for this period it was obvious that they care only for your money.
5/5
Trustpilotagents martin and co friendly and well…
agents martin and co friendly and well organized , also fair house pricing and advised all way through selling process , would recommend to anyone for a smooth transaction in to days market
5/5
GoogleMartin and co were extremely efficient with the sale of a property I was dealing with in Wandsworth, Che, Jem and Gracie kept us well informed at all times especially when it came to necessary documents from the legal team who’s service left a lot to be desired, they constantly chased them . I would recommend them to anybody , many thanks to everyone at Martin and Co
5/5
GoogleLukasz took our pictures for a property we are advertising. He did a phenomenal job, which really brought out the best of our flat, we are extremely happy with the way the photos turned out and cannot thank Lukasz enough, we would recommend him anytime.
1/5
TrustpilotWent to a viewing a property in…
Went to a viewing a property in Whiston, incredibly dismissive and rude letting agent who couldn't be more disinterested if he tried.
5/5
GoogleI’m very satisfied and happy with the service that I’ve received from Mr Che McDowell and his team. Mr Che was incredibly helpful and easy to work with, making the process very easy and always keeping me up to date with what was going on. I highly recommended him and his team.PositiveQuality, Professionalism
Thank you Che is thrilled to receive this.
5/5
GoogleThrilled and grateful to have the amazing Jack Goodall as our property manager! He has quite recently joined this particular firm but he has , in the short time we have known him , already been here in person to introduce himself. He is very hands on, effective, knowledgeable , kind and professional - he makes us all feel very well taken care of. We thank our lucky stars - that we have Jack- he ‘s a true gem!
5/5
GoogleThe level of service provided by Dominik Graf and team has been outstanding. We have felt supported in every part of the process of securing our property. Dominik's deep understanding of the market, proactivity to preempt any issues and kindness is second to none. Well done - you have a client for life. Highly recommended to anyone.
Thanks Pedro, Dominik is as thrilled as I am that you had a great experience with us and the feedback you have provided really boosts everyone at the office.
1/5
TrustpilotUse the local office to let out my…
Use the local office to let out my property. The rent has been late on several occasions, I have to chase the Tennant myself, there is zero communication or work being done on their part. The local office is never open and looks abandoned, no one ever answers any of the phone numbers I have. The property has now been up for sale for a few months and I have not once heard from them. If ypu phone the line to 'book a viewing at a property' it rings and rings until it cuts off. There is literally no one to speak to. Worst company I have ever had the displeasure of dealing with. AVOID AVOID AVOID
5/5
GoogleHannah has been extremely helpful and pleasant to deal with from the very beginning of our flat hunt and is still helping when needed now that we moved in. The whole process went very smooth and we always felt that we are in good hands and never had to worry about anything.
Daniel, thanks for taking the time to review us and I am very happy you had such a great experience.
1/5
TrustpilotMartin & Co - Guarantor issue
My partner and I were through the whole process of renting a flat. Papers were signed at beginning, all information was given when asked. We were told that we'd got the place, and just needed a guarantor - moved back from Australia so they needed extra reassurance, which was fine. The guarantor gave all information needed. Even employer contact information so they could validate. We were set to move in on the 18th May, the day before we had been told we lost the flat as they didn't get a copy of the guarantor's contract of employment. It is no business of theirs to need that, everything else had been shown and was evident that he could pay if needed. We lost the holding fee of 300 pounds, and were given no other option. After trying for hours to get hold of them, none of the calls were getting through, we had to leave it and try to find somewhere to stay.We had to move out our current rental, and had nowhere to go.DO NOT USE THIS AGENT
1/5
TrustpilotUnreliable agent
Unreliable & Unprofessional agent everSince before our booking appointment to view this house, we clearly mentioned that we, 4 people, will share the house. We did a tenancy application form, mentioning 4 people will share and then wired holding fees.The Agent was doing reference & bank checking for all of us and got a reply that they have all passed.So, we already confirmed with our current landlord for moving date and also arranged to remove the household, book for moving agencies & deep cleaning service to this current house.1 week before our moving date, Martin & Co sent us a mail that '' I am ever so sorry but we cannot continue with the application because landlord wasn’t aware a license was required for sharers which he doesn’t hold”. I am really surprised that they did all reference check, bank check to all of us without realising the landlord has that license. Can you all imagine how much difficult for us to find a new house within a week? I just want to share my experience to everyone how unreliable this agent is.
5/5
GoogleI can’t thank Jem enough for his support with securing and leasing a property. Jem has been excellent throughout, providing regular updates and making the process as smooth and stress free as possible. We are highly appreciative of all of Jem’s hard work and couldn’t recommend him highly enough. Thanks again Jem!
5/5
GoogleI worked with Che McDowell and team at Martin & Co to rent an apartment recently. Mr Che was resourceful and easy to work with. Che kept me informed through the process and was always available to answer questions as they came up. I highly recommended him and his team.PositiveProfessionalism, Value
Thank you Robin, we really appreciate it.
5/5
TrustpilotIncredible Customer Service
We purchased a property from Martin & Co. and had a really great experience. They have deep understanding of the market and were super helpful with the buying process. Special thanks to Steven from Martin & Co. for the exceptional service and was incredibly responsive to our queries. He was professional, helpful, and quick to respond.I would highly recommend Martin & Co. for anyone looking for a new property.
5/5
TrustpilotFantastic experience buying a property
WeHave just had a fantastic experience buying a property through Martin and CoSue Wright was friendly professionallyAnd so accommodatingCommunication was excellent and support was there from viewing the property to our completion dateI can’t thank Sue and her team enoughAndI would definitelyRecommend them to anyone in the future
5/5
GoogleI had a brilliant experience with Hannah from Martin & Co Riverside . I received a professional and prompt service .Dealing with Hannah was pleasant and easy to communicate . Well done for having agent like Hanna Best Wishes ZanetaPositiveResponsiveness, Quality, Professionalism, Value
Thanks!
5/5
GoogleGilbert Liu was excellent throughout our search and move in process. He was quick to respond and extremely helpful in finding as properties that matched our search criteria. . We are very grateful for all their help and would highly recommend their services.
Many thanks!
5/5
GoogleJem Bayley was an absolutely fantastic agent during our recent purchase of a property through Martin & Co. Very diligent and on the ball throughout the process and calm and efficient during tricky stages of the negotiation process. I would not hesitate to recommend or use again!
5/5
GoogleHaving moved a couple of times, Martin & Co are by far the best estate agents we've worked with. We worked with Jem B to find our new home and couldn't be happier with the service we got. Jem was professional, responsive, friendly and super knowledgeable on the area. Would highly recommend!
5/5
GoogleThanks a lot to Ryan for his help and great service
Thank you Michael.
5/5
GoogleI recently had the pleasure of working with Gracie from Martin & Co Estate Agents, and I can’t recommend her enough! From the moment I reached out, she was incredibly attentive, understanding, and professional. She listened to exactly what I was looking for and worked tirelessly to help me find my dream flat. Gracie’s communication was excellent, always keeping me updated and answering any questions I had along the way. If you’re looking for a friendly, knowledgeable, and efficient estate agent, Gracie at Martin & Co is definitely the person to turn to. Thank you, Gracie!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Wandsworth office has 1,046 reviews across two platforms: 199 on Google, 847 on Trustpilot (across the whole business).
Martin & Co London Riverside is rated 2.6 out of 5 across all 1,046 reviews, and 4.9 out of 5 on Google from 199 reviews.
Martin & Co London Riverside, Unit 6B Compass, Riverside West, Smugglers Way, London, SW18 1DB, Wandsworth, SW18 1DB.
