Trusted Agent profile
★★★★★
1,046 reviews across 2 platforms
Unit 6B Compass, Riverside West, Smugglers Way, London, SW18 1DB, Wandsworth, SW18 1DB
Part of Martin & Co, see every office.
Martin & Co's Wandsworth office at Unit 6B Compass is rated 2.6 out of 5 across 1,046 reviews on two platforms, including 199 Google reviews rated 4.9.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
1/5
TrustpilotAbsolutely disgusted with the way I…
Absolutely disgusted with the way I have been treated by the Southend letting branch. Have basically been called a liar, even though I had photographic evidence of what they were disputing. Would advise to stay away from this agents!!
1/5
TrustpilotI have had to deal with one of the most…
I have had to deal with one of the most rudest receptionists, Vanessa Archer. She was disrespectful and borderline rude. Made me very unsettled. Shame on her. Go learn some customer service!
1/5
TrustpilotWorst estate agent ever
Worst estate agent ever. They arranged appointment for me to view a house. I came from a long way in rush hour and no agent presenter was there. They just don'r care about others time and commitments
1/5
TrustpilotThis is the most disgusting company i…
This is the most disgusting company i have ever come across, this includes ALL branches. They are so rude and unprofessional, they do not deserve any clients at all.
1/5
TrustpilotAwful company
Awful company, i unfortunately rent with them, you never get anything repaired and when you report anything, it gets ignored. I will never rent with Martin & Co again!
5/5
TrustpilotVery happy customer
A wonderful experience with Fulham Green who kindly helped me with finding a beautiful 1 bedroom property. Incredible customer support.
1/5
TrustpilotNo Customer Service at all!
Because of Jess this is the WORST letting agency I've ever seen!!!👿👿👿👿👿👿I hope she find for another job where she doesn't have to deal with clientsNo Customer Service at all! 👎
1/5
TrustpilotLandlords want records of your savings…
Landlords want records of your savings etc,even when the landlord had the property you viewed set up for his 'friend' to let from the start????
1/5
TrustpilotJUST GIGA BAD
Complaints are never dealt with. When going up to them with problems, they just avoid every single one of them. Unwilling to help with an extremely bad attitude, definitely deserve a negative mark
1/5
TrustpilotWorst letting agency ever!
Worst letting agency ever!! Just money minded people and don't understand the value of commitment and trust!! Will not recommend anyone to look out for their properties
1/5
TrustpilotArrived at the flat to be shown around
Arrived at the flat to be shown around, no one turned up to show me round despite making a 45 minute journey to get there, won’t be proceeding with them.
1/5
TrustpilotNot trust worthy
Not trust worthy. Agents Don't care in providing good customer service.
3/5
TrustpilotCommunication is really bad
Communication is really bad. You have to chase them time and time again. It takes a couple of phone calls before you finally get in touch with them.
1/5
TrustpilotNo communication and very poor time keeping
Terrible. No communication - left waiting for 40 minutes for viewing with no answer from the office and no communication from the agent Umarr.Avoid these if you want professionalism or communication.
1/5
TrustpilotOutrageous conduct from lettings
Outrageous conduct from lettings , booking appointments to view and then letting the property, rude on the phone to boot!
1/5
TrustpilotThis was an excellent company.
This was an excellent company to deal with when they first came onto the market, they are now on a par with other estate agencies.
1/5
TrustpilotThis letting agent is horrible
This letting agent is horrible. They charged me hundreds of pounds for minor dust on the flat skirting. Don’t deal with them if you don’t want to lose your deposit.
1/5
TrustpilotNot sure how they survive as a…
Not sure how they survive as a business. No customer service no one is interested or replies to emails or phone callsCalled into office last week no one could help
1/5
TrustpilotZERO STAR!
ZERO STAR!A careless company with no support and no response to complaints. They cannot handle the tenants and their approach is full of misinformation. Please avoid them!
1/5
TrustpilotWell I can say one thing they are very…
Well I can say one thing they are very consistent. Absolutely the worst company in the rental market.. Biggest mistake ever was to rent of this letting agent!!
1/5
TrustpilotStay clear
Would never ever use these people, disrespectful and have no compassion. Worst estate agents I've used since I have moved out of home. Never ever again
1/5
TrustpilotMost rude about my house and chances of…
Most rude about my house and chances of selling it without even seeing it. Doesn’t inspire me into thinking you would fight for us when selling our property
1/5
TrustpilotTerrible service
Hello, I just want to say "STAY AWAY FROM THIS PROPERTY MANAGEMENT COMPANY". Poor message responding and inappropriate deposit back procedure.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Wandsworth office has 1,046 reviews across two platforms: 199 on Google, 847 on Trustpilot (across the whole business).
Martin & Co London Riverside is rated 2.6 out of 5 across all 1,046 reviews, and 4.9 out of 5 on Google from 199 reviews.
Martin & Co London Riverside, Unit 6B Compass, Riverside West, Smugglers Way, London, SW18 1DB, Wandsworth, SW18 1DB.
