4/5
TrustpilotI rented with Charlotte Sweeney
I rented with Charlotte Sweeney, and she was wonderful, helped me every step of the way, didn’t make me feel pressured, the flat is lovely, amazing experience, I would recommend to anyone. Thank you!
Trusted Agent profile · Wandsworth
Martin & Co London Riverside reviews in Wandsworth
★★★★★
1,049 reviews across 2 platforms
Unit 6B Compass, Riverside West, Smugglers Way, London, SW18 1DB, Wandsworth, SW18 1DB
Part of Martin & Co, see every office.
Martin & Co's office in Wandsworth, at Unit 6B Compass, is rated 2.6 out of 5 across 1,049 reviews on two platforms, including 199 Google reviews rated 4.9.
Reviews
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI find Courtney very professional
I find Courtney very professional, friendly and efficient in dealing with all issues and enquiries, always with prompt feed back in matters whether big or small.Courtney has an outstanding ability to listen, which is an important asset but rare in this busy world.
1/5
TrustpilotVery friendly until they have your…
Very friendly until they have your money.Once moved in they instantly changed to unhelpful greedy selfish people.Just want to rob you and make your life hell.Reported many problems but they were ignored.Would not touch these guys with a barge pole!Avoid at all costs!!!!
5/5
GoogleGreat service with professional team.
1/5
TrustpilotAmazingly bad
Martin & Co are setting new standards for letting agents in London. If you thought their greediness was impressive (with nearly 3 times the usual rate for reference checking) you'll be stunned at their complete lack of competence, their total lack of interest, and their abilities in lying directly to your face.
1/5
TrustpilotTerrible company to deal with..
Terrible company to deal with..We are a small company and its been impossible for us to get paid from them.They make promises.Can never speak to a managerThey hide behind front of house people.Warning to all contractors avoid like the plague
1/5
GoogleMy experience with martin and co has been awful. They were very not professional and I do not recommend them to anyone
5/5
GoogleGreat service, especially grateful to Che McDowell for his excellent follow up and prompt response to enquiry. Thanks to your professional help that the transaction has been accomplished with minimal delay. Well done!
5/5
GoogleEfficient and friendly service - specifically Dominik who has been helpful every step of the way!
Agent replied · 24 October 2024
Thanks Josh!
1/5
TrustpilotAbsolutely shocking service
Absolutely shocking service, lied to multiple times and spoken to like dirt on the bottom of their shoe Do not recommend
1/5
TrustpilotVery poor advice
Very poor. They seem rather incompetent and give very poor advice
1/5
Trustpilot£25 for a 2 minute reference
£25 for a 2 minute reference is a joke....All about the money, customer service/satisfaction comes second unfortunately.
Agent replied · 23 October 2024
Hi Adam, We're sorry to see that you are not satisfied with the service received from a Martin & Co office. All of our reference checks are done by a third party supplier, these are very thorough checks and the costs from the supplier are passed along to the customer. If you would like us to look into this complaint in more detail, please let us know the local office you have used.
5/5
GoogleTerrific service from Hannah, who was wonderful.
Agent replied · 24 October 2024
Thank you Saul.
1/5
TrustpilotAll agents were rude
All agents were rude, inconsiderate and unprofessional. I am specifically talking about the branch on Essex Road
Agent replied · 23 October 2024
Hi Sofia,Apologies that you weren't happy with your experience with one of our offices. If you would like to speak with the Director of that office who can review your complaint further you can contact him on 020 7359 0800. Martin & Co (UK) Ltd
1/5
TrustpilotRenting nightmare
We reported damp in February and have only just been contacted back to say the damp won't be fixed as the landlord can't affordit. The fact that the letting agent think the landlord's response is reasonable just proves how much this company DOESN'T care!!
5/5
TrustpilotLesley Earl at the bebington office…
Lesley Earl at the bebington office couldn't have been more helpful. Kept us updated. We didn't proceed with the purchase due to personal reasons, however, our experience of dealing with lesley was a very positive one.
1/5
TrustpilotSo time came for the review
So time came for the reviewThe worst experience ever.The worst agency ever. They just want to take the money by finding a place and then they are awfullThey do nothing I totally do not recommend .Absolute rude and unprofessional
5/5
TrustpilotA massive thank you and well done to…
A massive thank you and well done to Emily, Tom and all of the staff at Martin and Co nothing was to much trouble they sold our property in a couple of weeks and we are now nearing completion, thanks again to all concerned.Peter and Christine
1/5
TrustpilotDon't work with Tenants
Don't work with Tenants. Just the greedy landlords.
5/5
GoogleI will recommend Mr Che to anyone looking to sell their properties. 5 stars are not enough!
5/5
GoogleAuthentic honest service. Lukasz the photographer will do wonders to the look and feel of your property.
1/5
TrustpilotTerrible company - Avoid!
Terrible company that only care about money. Harassed us constantly and tried to accuse of things that were simply not true! They rarely respond to emails. Avoid this company at all costs! Worst 2 years of my life having to deal with these
4/5
TrustpilotHAPPY DAYS RECOMMEND MARTIN & COMPANY
I took out my frustration with estate agent! Completly my fault I couldn't find the street!I hv used Martin & Company in the past they hv always been professional and look forward to them finding me forever home!
1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting, no care for anyone moving into their houses or flats, never have time to fix problems in property. They do not clean, or refurbish at all pre-moving in which I think is disgusting when they make so much money. Lazy and unprofessional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
