1/5
TrustpilotVery bad customer service
Very bad customer service, a cynical approach, misleading information, no one of the issues solved in time and still waiting!
Trusted Agent profile
Martin & Co London Riverside reviews
★★★★★
1,046 reviews across 2 platforms
Unit 6B Compass, Riverside West, Smugglers Way, London, SW18 1DB, Wandsworth SW18 1DB
Part of Martin & Co, see every office.
Martin & Co's Wandsworth office at Unit 6B Compass is rated 2.6 out of 5 across 1,046 reviews on two platforms, including 199 Google reviews rated 4.9. The 847 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.
Awards
Trusted Agent 2026 results for Martin & Co. Each award is assessed separately from the review sites.
- GoldMartin & Co, LondonTrusted Agent 2026 · National position 780
Reviews
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThe most frustrating customer service…
The most frustrating customer service from start to finish, will never be returning
1/5
TrustpilotDo not rent from Martin and Co
Do not rent from Martin and Co. They are not customer friendly and take every opportunity to get money out of you. Period.
5/5
TrustpilotSadika helped us get into our first…
Sadika helped us get into our first property. Took away the stress and made the transition easy. Thank you.
1/5
TrustpilotRacist stuff ,
I can not believe what happened to me , I need to be white to get served ;;;;;Thanks for all
1/5
TrustpilotAVOID AT ALL COST
AVOID AT ALL COST Extremely rude people with a diabolical amount of hidden charge and never act in the best of your interest
1/5
Trustpilotpoor customer service
Never reply after I sent my job details, they are picky on customers
1/5
TrustpilotWorst agent ever
Worst agent everVery unprofessional Not straight with you Would never want to sell my house with this agent
1/5
TrustpilotShould be ashamed of themselves letting…
Should be ashamed of themselves letting awful people move into a decent street
1/5
TrustpilotAn absolute nightmare to deal with
An absolute nightmare to deal with, incompetent and not particularly intelligent neither, do not rent through them, you will regret massively.
1/5
TrustpilotBE AWARE
BE AWAREIf you want to sell your house make sure read their fees charges even if your deal falls through!
1/5
TrustpilotAbsolutely dreadful customer service…
Absolutely dreadful customer service and complete and utter lack of attention to detail. DO NOT USE.
1/5
TrustpilotI had a very poor experience with these…
I had a very poor experience with these estate agents as a doctor immigrating to the UK.
1/5
TrustpilotVery untrustworthy company
Very untrustworthy company. I busted them lying to side the landlord. Very unprofessional. Avoid at all cost.
1/5
TrustpilotRude and discourteous compared to the competition
If you can, use another estate agent. Very rude. Customer service is poor compared to the competition.
1/5
TrustpilotI would avoid this agency
I would avoid this agency. the worst agency I’ve ever had to deal with. STAY AWAY !!!
5/5
TrustpilotImpressive accounts team
I have continued to be impressed with Martin & Co's accounts team. They are efficient, polite and helpful.
1/5
TrustpilotDodgy company avoid and stay away from…
Dodgy company avoid and stay away from them ,very bad experience with them safe your money
1/5
TrustpilotJust another opportunistic scumbag…
Just another opportunistic scumbag agent trying to squeeze every last penny out of their tenants.
1/5
Trustpilotcompletely awful service with rude…
completely awful service with rude untrained staffworst experience ever, they take your money but do nothing for itbeware
5/5
TrustpilotCouldn’t have been better
Couldn’t have been better, extremely professional, no problems at all with Martins in all our time there.
1/5
TrustpilotRUDE,IMPATIENT AND TOTALLY SHOCKING…
RUDE,IMPATIENT AND TOTALLY SHOCKING CUSTOMER SERVICE..FIRST AND LAST TIME. LEFT A BITTER TASTE IN MY MOUTH.NEVER AGAIN.
1/5
TrustpilotWORST SERVICE STAY AWAY ..LANDLORDS…
WORST SERVICE STAY AWAY ..LANDLORDS CHOOSE A BETTER AGENCY... YOU ARE GIVING MONEY TO NOTHING
5/5
TrustpilotHave always had a great experience…
Have always had a great experience dealing with Martin & Co
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martin & Co London Riverside
How many reviews does Martin & Co London Riverside have?
Martin & Co's Wandsworth office has 1,046 reviews across two platforms: 199 on Google, 847 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Martin & Co London Riverside's rating?
Martin & Co London Riverside is rated 2.6 out of 5 across all 1,046 reviews, and 4.9 out of 5 on Google from 199 reviews, checked 9 October 2026.
Has Martin & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Martin & Co, London won Gold.
Where is Martin & Co's Wandsworth office?
Martin & Co London Riverside, Unit 6B Compass, Riverside West, Smugglers Way, London, SW18 1DB, Wandsworth SW18 1DB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.