Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKFH have been brilliant in handling the sales of our property. They have provided great advice and got everything sorted very quickly. Highly recommend anyone wanting to sell their property as the service provider by Jimmy and Linda was top notch! Thank you.
Sarah · 23 November 2023
★★★★★ 5/5
GoogleIt was a fantastic experience as we were not in the UK so we encountered a lot of difficulties in letting process.
Thank for quick response of Albertas from the KFH letting team allowed us to successfully rent the house.
Many thanks to Albertas and KFH for their help.
Edwin · 21 June 2023
★★★★★ 5/5
GoogleJimmy Carr has been the most friendly support throughout the sale of our house. From the initial valuation, he was incredibly professional, patient and kind and always at the end of the phone.
I am very grateful to him for sticking with me throughout.
Thank you Jimmy and KFH.
Joh · 21 June 2023
★★★★★ 5/5
GoogleWe had a great experience with KFH in Wimbledon both for letting our flat, and then selling our flat. They kept the selling process moving during the first lockdown, with our sale going through despite many others I'm aware of dropping. They were good partners, great with communication and went above and beyond during lockdowns to get paperwork to and from us. Jimmy is great!
Jen · 21 June 2021
★★★★★ 5/5
GoogleThe team at KFH Wimbledon are fantastic. Linda was especially brilliant, listened carefully to all our needs, was quick to respond to any queries, and was always very pleasant. She made the whole process very smooth, really excellent.
Terri · 21 February 2024
★★★★★ 5/5
GoogleReally smooth experience renting with KFH. Elijah is super responsive and always on hand to answer any questions. We’ve been really happy with the service.
India · 9 October 2024
★★★★★ 5/5
GoogleElijah was extremely helpful and listened to exactly what we were looking for in our property search. I would definitely recommend.
Jehu · 8 December 2024
★★★★★ 5/5
GoogleBuying a property can feel like a lengthy and challenging process. However, Jimmy and his team were wonderful and ensured the purchase proceeded smoothly and satisfactorily. Jimmy was easy to reach and quick to address any queries throughout the process, always getting responses from the sellers in a timely manner. Thanks to his professional and approachable attitude, the process was ultimately pleasant and straightforward.
Thomas · 21 June 2021
★★★★★ 5/5
GoogleKFH is by far the best agent I have worked with. Jimmy Carr and Sophie Hardy were absolutely fantastic throughout the process - constantly helping to push the transaction through as quickly as possible to meet our expectations. We appreciated how communicative they were, always answering the phone immediately to help resolve any issues. I would definitely recommend them to anyone looking for an agent in the area.
James · 21 June 2020
★★★★★ 5/5
GoogleKFH handled my house sale very effectively. They marketed the house to obtain a quick offer and ensured the process ran smoothly. Linda was particularly effective in answer questions from my buyer and ensuring that my sale and purchase happened together.
Jenny · 23 November 2023
★★★★★ 5/5
GoogleKFH Wimbledon was quite professional and they had really good insights about the Wimbledon property market. Tiago Esteves was rather helpful and he helped me rent a nice place at a time when the rental market was very tight. It was a nervy experience for me but Tiago had helped me manage the process well. Well done!
Horace · 21 June 2022
★★★★★ 5/5
GoogleHad a great experience! Fred was extremely helpful and listened to exactly what we were looking for. Would definitely recommend!
Sophie · 16 November 2024
★★★★★ 5/5
GoogleOver the past years I’ve dealt with the KFH Wimbledon team on both home sales and purchases, and can say they are an excellent agent. Jimmy runs a hard working, friendly and patient team who take a personal and thorough approach to helping you find a home, and deliver great results quickly when helping you sell a home. When things take a downturn during a purchase or sale process, they’re an experienced hand to guide and advise. We first came to KFH having tried other agents and had various frustrations - we have found they are the best of the best.
Katy · 21 April 2024
★★★★★ 5/5
GoogleLinda and the team worked hard to get our sale over the line. Really grateful for all their support.
James · 18 November 2024
★★★★★ 5/5
GoogleVery professional, a guy named Fred was very friendly and helpful. The process went smoothly. Great experience
Hamza · 6 December 2024
★★★★★ 5/5
GoogleKFH helped us buy the house and then helped us sell it four years later! It’s not often agents are bullish and come through but in this case they did. They were always professional, and I’d recommend Jimmy Carr in particular.
Ieuan · 25 August 2023
★★★★★ 5/5
GoogleI highly recommend Elijah for anyone needing assistance with their lettings. He is always quick to respond and provided clear, detailed information about every step.
Daniel · 28 July 2024
★★★★★ 1/5
GoogleBlock and Estate Management Nelson House Wimbledon Hill Road SW19 7PA
This is the company in charge of the building beuth house in cricklewood NW 2.
First all I want to say all this 5 stars review are completely false, I have bought a flat in one of the building that they have been in charge of but since we moved in 3 years ago it has been a truly nightmare.
Unprofessional and inexperienced people who need to be properly trained especially the manager!
They don't care about their duty infact they don't answer to any phone call or email.
Despite the fact we have had numerous issues in the building they haven't shown up yet after years.
People smoke weed in the corridors, store bicycles inside the building, damaged doors and lift.
Every time I call they are always away of the desk either the receptionist, assistant manager and of course the manager, once that I luckily got on the phone one of the receptionist she told me that both the assistant and the manager were on holiday so I guess they don't really care about their duty.
We pay service charge for that jobs needs to be done not to keep this lazy people in the office doing nothing all day.
The building that was built only 3 years ago is in horrendous condition, we have had meetings with others owners about this useless property management and I really hope we can change page soon.
S · 21 June 2020
Agent replied · 20 June 2024
Hello Stefano,
Thank you for taking the time to review us. Here at KFH we take all feedback seriously and are sorry to hear that you were not satisfied with your experience.
As such, we would like to see if we can help and rectify the situation. Please email us on clientliaison@kfh.co.uk so that we can discuss further.
We hope to hear from you soon.
Kind regards,
KFH
★★★★★ 1/5
GoogleI own a flat on the Fairview site in Cricklewood and unfortunately Kinleigh Folkard & Hayward Wimbledon are responsible for the management of it. Since they took over the management, they haven't done anything apart from clean our windows once. The person who cleaned them made an absolute mess and my windows looked dirtier afterwards. I have tried again and again to contact the person in charge, Paul, however he never answers his phone or returns my calls. We now have people living opposite in social housing who are parking their cars outside of our refuse area, and I am very concerned that they are blocking the bin men from being able to empty the skips. I still have a number of unresolved issues and my neighbours do too, some of them very serious including potential water damage. I paid my money upfront for maintenance and I am now seeking legal advice. Disgraceful lack of service, if I had an option to give zero stars I would.
Elisa · 21 June 2020
Agent replied · 20 June 2024
Hello Elisa,
Thank you for taking the time to review us. Here at KFH we take all feedback seriously and are sorry to hear that you were not satisfied with your experience.
As such, we would like to see if we can help and rectify the situation. Please email us on clientliaison@kfh.co.uk so that we can discuss further.
We hope to hear from you soon.
Kind regards,
KFH
★★★★★ 1/5
GoogleKFH manage a property I live in, but I would not rent a property managed by them again. We have had a number of ongoing maintenance issues in our house which have been repeatedly ignored. Like most tenants, we look after our house and fix any minor maintenance issues ourselves, but serious maintenance concerns have been ignored for months despite acknowledgement that a fix needs to be made.
- Cracks appeared in an exterior wall and a visiting contractor said that further investigation was urgently needed to determine if damage was structural. This was reported months ago with no follow-up.
- The carpet on our stairs has repeatedly come loose as it hasn't been fitted properly. This was reported over 6 months ago now with 3 separate contractors visiting the house reporting that the stairs were dangerous. There are sharp spikes sticking through our carpet and people have slipped on the stairs. We cancelled a family birthday party for my roommates young niece out of safety concerns for the kids
- Our dishwasher was out of action and an attending contractor determined it needed replacing. Instead of dealing with the problem swiftly, weeks later we were still without a dishwasher and the drains backed up into the broken unit flooding our kitchen creating more damage.
- This winter we were 4 weeks without a functioning boiler and I had to engage the services of a lawyer to force them to fix it under the terms of our lease
- We have substantial water ingress from 2 exterior doors every time it rains which was reported now over 18 months ago. We have to mop and dry carpets every time it rains and the lack of rectification has now caused a significant mould issue under the carpet in the underlay.
The worst part about all of this is that I am told the house is being managed on behalf of an elderly landlord who lacks capacity. KFH along with a law firm are in charge of the property and they are both lacking in their fiduciary and ethical responsibilities towards their client. Issues that would have been easy and cheap to rectify when first reported have now morphed into much larger, costly issues due to a lack of action.
Tom · 21 June 2020
Agent replied · 20 June 2024
Hello Tom,
Thank you for taking the time to review us. Here at KFH we take all feedback seriously and are sorry to hear that you were not satisfied with your experience.
As such, we would like to see if we can help and rectify the situation. Please email us on clientliaison@kfh.co.uk so that we can discuss further.
We hope to hear from you soon.
Kind regards,
KFH.
★★★★★ 5/5
GoogleFred was really helpful in our flat search. He is responsive, professional, and friendly, and was always attentive to our specific needs throughout the process. Would highly recommend him as a lettings negotiator.
Eleanor · 21 February 2024
★★★★★ 5/5
GoogleKFH Wimbledon were great to work with and very responsive. Linda was very helpful and always available to answer queries and provide advice. I would recommend their services.
Robbie · 21 May 2024
★★★★★ 5/5
GoogleOutstanding service from start to finish from KFH Wimbledon office.
Some stand out qualities (not comprehensive):
1) Represented my interest as a client selling the house, even when it would have been more self serving to recommend we sell at a lower price
2) Always made themselves available, and were able and willing to explain and discuss logic as well as recommendations to me, which gave me great confidence
3) Great knowledge of the local market with evidence points to support decisions required
4) A values led team. Particularly impressed with Jimmy and Maryam who we interacted with most frequently.
I’ve been involved in a number of house transactions, and this was by a distance the best service I’ve experienced. And I’m a pretty demanding customer!
Would strongly recommend.
Tom · 21 February 2024
★★★★★ 5/5
GoogleWe recently completed our first ever house purchase with KFH and had the genuine pleasure of dealing with Linda Duffy throughout. She was professional, exceptionally efficient, and always a friendly presence on the phone throughout stressful moments. We were well informed throughout the process, and felt very well taken care of despite the fact that we were the ones doing the purchasing! Huge thanks as well to Jimmy Carr for going above and beyond to help us out with some aspects of the sale - we really appreciate you both. A fantastic team that we look forward to dealing with again in future.
Iliyana · 21 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.