Trusted Agent profile · Wandsworth
★★★★★
1,669 reviews across 2 platforms
1 New Mill Road, London, SW11 7AW, Wandsworth, SW11 7AW
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Wandsworth, at 1 New Mill Road, is rated 4.7 out of 5 across 1,669 reviews on two platforms, including 255 Google reviews rated 4.2.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
TrustpilotThanks Olivia
Really appreciate Olivia Wieteska's help in resolving an ongoing issue for me. She actioned very quickly and has been easy and pleasant to communicate with.
Hi Ben,We’re glad to hear that Olivia was able to assist you promptly and has been responsive. We will be sure to pass your feedback along to her. Thank you for sharing your experience, and don’t hesitate to reach out if you need any further help.
5/5
TrustpilotGood letting agents
Leigh Hallett Has been brilliant after switching from another agency. Good efficient communication throughout process of finding tenants. Thanks you!
Hi Richie,Thank you for your kind feedback! We're thrilled Leigh provided efficient communication and made the process seamless. We appreciate your trust and look forward to working with you again!
5/5
TrustpilotA great experience!!!!
Michael Fadiora and all the other members of The team were very helpful efficient and kind through out the whole process, of renting .
Hi Katerina,Thank you for your lovely feedback! We’re so glad that Michael and the team were helpful and kind throughout your renting process. We strive to make things as smooth as possible, and we appreciate your recommendation.
5/5
TrustpilotAmazing service
Grace Casely and Amy Bridge have been amazing in making this move as easy and straightforward as possible for me when I did not have much time to take care of it.Great service
Hi Edouard,Thank you for sharing your positive experience with Grace and Amy. We're glad they could make your move easier for you. We'll be sure to pass your appreciation along to them, and we wish you all the best in your new home.
5/5
Trustpilotskye and bethel were really helpful…
skye and bethel were really helpful through the whole process from viewing until move-in! would highly recommend, both were really lovely to work with!
Hi Quinn,Thank you for your feedback! We’re delighted to hear that both Skye and Bethel were instrumental in making the entire renting process smooth for you. Thank you for your high recommendation, and we look forward to assisting you in the future!
5/5
Trustpilotagent Lara Robson provide good service
agent Lara Robson really gives us a lot of help on dealing with the hot water issue and proactively provides good service throughout the whole process.
Hi Maria,Thank you for your kind review! We’re glad to hear that Lara was able to help you with the hot water issue and provided proactive service throughout the process. We always aim to make sure any concerns are addressed quickly, and it’s great to know Lara ensured you were well taken care of. If you need further assistance, please don’t hesitate to reach out, we’re always happy to help!
5/5
TrustpilotWell done! Matthew Spencer and Alda Gomes Fernandes
Matthew Spencer timely update us the current market and always help us to find a tenant in a satisfied time. Both Matthew and Cynthia Jones are well done! Alda Gomes Fernandes gives help promptly and makes us rest assued.
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto the team.
5/5
TrustpilotNice and quick services
Nice and quick services, especially my assistance Michael Fadiora. Had a really good experience on house finding here. Recommend who wanna find a house in London
Thank you for your fantastic review and recommendation! We’re thrilled that Michael was able to assist you in finding a house and that you had such a positive experience with our services. We always strive to make the process as quick and seamless as possible, and it’s great to know we achieved that for you.
5/5
GoogleAn amazing experience whilst purchasing my London apartment this week, Sophia and Jon listened to my requirements and showed me properties not on my original search list, pulling out a gem for me. They came into their own when they helped manage the transaction through exchange and completion (overseas vendor) - above and beyond for sure !! Can't recommend them high enough ...PositiveResponsiveness, Quality, Professionalism
Hi David, Thank you for the 5-star review and kind words, we really appreciate it. We hope you enjoy your new apartment! All the best, Johns&Co Team
5/5
TrustpilotBryony was very helpful with the boiler…
Bryony was very helpful with the boiler issue this morning thanks a lot!!
5/5
TrustpilotI definitely recommend Johns&Co and…
I definitely recommend Johns&Co and working with Ellie-Mai Hannah as property manager was just amazing. She’s very responsive and super professional.
We’re thrilled to hear that working with Ellie was such a positive experience, and thank you for your recommendation!
5/5
TrustpilotVery helpful
I wanted to say thank you to this young chap eddy that helped me pick up my desk to my building as he saw I was struggling. Super helpful and kind
Hi Jason,Thank you for leaving this review. We often receive feedback on our team's prompt responses and efficient processes, but it is fantastic to hear that Eddy is exemplifying Johns&Co values through all his actions.
1/5
GoogleExtremely unprofessional service. Emails been ignored for a few months. No professional cleaning before the tenancy starts. None of the maintenance problems have been addressed or resolved within the 12 months period.
5/5
TrustpilotMy husband and I had ban amazing…
My husband and I had ban amazing experience working with Sania, Faid and Victoria. They went above and beyond at every stage of the letting process, offering exceptional support and guidance. Their professionalism and dedication turned what can often be a stressful experience into an incredibly smooth and pleasant journey.
5/5
TrustpilotVery good
Alex and Britney helped us a lot with various things. Also solved a lot of problems and made our move-in and rental successful. For that I am grateful for their help. Thank you!
Hi Alex,Thank you for taking the time to leave us this feedback. We're pleased to hear your move-in went successfully and we wish you all the best in your new home.
5/5
GoogleNatalie Harwood was very helpful and professional in getting our tenancy agreement completed in just a few days, giving us guidance and prompting us. Martin and his team helped to secure new tenants for us immediately when the old tenants moved out. Excellent service.
5/5
TrustpilotI had a very pleasant experience with…
I had a very pleasant experience with John; they were very fast and responsive. Moving can be hard and stressful, so have someone who can ask you the most smallest questions too is the best relief. Also, I felt safe in the process. I had Sarah Ferreira and she was always helpful and made the experience better overall.
5/5
TrustpilotPriscilla Ogefere
Priscilla has been very helpful and accommodating dealing with our issues
5/5
TrustpilotAmber and Leigh
Great service from Johns&Co during our move into the new flat. Amber and Leigh have been incredibly helpful throughout the entire process.
Hi Mihaela,Thank you for your feedback. We're pleased to hear Amber and Leigh's assistance positively impacted your move in process, and we wish you all the best in your new home!
5/5
TrustpilotLeigh Hallet of Johns & Co was efficient and professional
Leigh Hallet of Johns & Co was super efficient in arranging my recent tenancy documentation. She also answered my queries promptly and was helpful and professional throughout the tenancy administration process.
We're delighted to hear about your positive experience with Leigh! Efficiency and professionalism are core values for us, and it's wonderful to know that Leigh provided such exemplary service. We'll make sure to pass on your compliments to her. If you ever need assistance in the future, please don't hesitate to reach out.
5/5
TrustpilotExceptional Services from Johns & Co
This is my second time to use the services of Martina and Candice from Johns & Co. There are good reasons why I used their services again and they did not fail me. I would highly recommend to anyone their professional and reliable services. If the chance arises, I am sure I would not hesitate to seek for their help again!
3/5
TrustpilotAt times information has not been…
At times information has not been readily supplied regarding the nonpayment of rent by our tenant, but Beverley Hutchinson-Woodruffe in the accounts department has been very helpful and reactive
Hi Tariq,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotThank you very much Bryony Bowyer for…
Thank you very much Bryony Bowyer for being able to reach out to Nuaire about my product warranty when my equipment fails.
Hi Zheng,Thank you for your kind words. We're delighted to hear that Bryony was able to assist you with your product warranty. We always aim to provide support when needed, and we're glad it made a difference for you.
5/5
TrustpilotA fantastic experience
A fantastic experience overall. I had many queries and concerns and spoke to a lady called Rachel. She was incredibly professional, patient with many of my questions and also signposted me to some resources to reinforce her verbal advice. My experience with this firm has been great and would recommend.
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