5/5
TrustpilotDuncan was incredibly helpful in…
Duncan was incredibly helpful in dealing with our renewal process. He was very responsive and made everything seamless.
Trusted Agent profile · Wandsworth
JOHNS&CO Nine Elms reviews in Wandsworth
★★★★★
1,669 reviews across 2 platforms
1 New Mill Road, London, SW11 7AW, Wandsworth, SW11 7AW
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Wandsworth, at 1 New Mill Road, is rated 4.7 out of 5 across 1,669 reviews on two platforms, including 255 Google reviews rated 4.2.
Reviews
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI have been working with Matt Spencer…
I have been working with Matt Spencer at JOHNS who is excellent. He is easy to communicate and is very professional. I feel comfortable knowing that he is incharge of my rental property. I just hope that the sales team could learn from people like Matt and be as professional and courteous as he is.
5/5
TrustpilotJohns&Co has been good to work with.
Johns&Co has been an excellent company to work with. Wai Yau, from the Compliance Division, also kindly took an initiative this week to thankfully keep us on track.
Agent replied · 23 October 2024
Hi both,Thank you for your kind words! We’re thrilled to hear you’ve had a great experience working with Johns&Co. We’re glad Wai's proactive approach has ensured things run smoothly for you. If there’s anything else we can assist with, don’t hesitate to reach out!
5/5
TrustpilotClaudiu was really helpful and had great…
Claudiu was really helpful and had great communication throughout the process- thank you so much!
5/5
TrustpilotAde has been very helpful with the move…
Ade has been very helpful with the move out process! Helped to arranged cleaning and very friend.
5/5
TrustpilotExceptional Moving Out Experience
I moved out of a property managed by JOHNS&Co and the moving out process was exceptionally smooth. Bryony from the JOHNS&Co. Team helped me through the process. I highly recommend Johns&Co. 😊
Agent replied · 23 October 2024
Hi Siddharth,We are pleased to hear your move out process went well! Thank you for being a valued client, and we wish you all the best on your property journey.
5/5
TrustpilotI am pleased with the services provided…
I am pleased with the services provided by johns&co assigned property Manager Ms. Lara Robson. She was very helpful in resolving various issues around my rented flat .
Agent replied · 23 October 2024
Hi Maha,Thank you for sharing your positive experience with Lara! We’re pleased to hear that she was able to help resolve the issues with your flat. We value your satisfaction and appreciate your trust in Johns&Co. Please don’t hesitate to reach out if you need further assistance.
5/5
TrustpilotProblem Free End Tenancy Cleaning
The Property Manager, Mr. Param Virdee, is very helpful for arranging a experienced cleaning company to me in order to complete the end tenancy cleaning with acceptable results !
Agent replied · 23 October 2024
Thank you for taking the time to leave this kind review! We're pleased to hear Param was able to guide you along the end of tenancy process, and successfully ensure the property was left in pristine condition. We will be sure to pass your gratitude along to him.
5/5
GoogleI rented an apartment with Johns&Co and the service was amazing! Really nice people, an excellent support during all the process. I worked with Anthony and Amy and they gave me all the necessary support for a quick and smooth moving process. Can't recommend more! :)PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotThank you
Great service from Mystique and team.
5/5
TrustpilotSwift response to tenant issues
The response to queries or issues faced as a tenant is often attended to and resolved swiftly. Recently had a washing machine breakdown in the flat, and Michelle Vasquez who is my property manager was swift in arranging for contractors to diagnose and ultimately fix the issue.
Agent replied · 23 October 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had a positive experience! We will make sure to pass this onto Michelle.
5/5
GoogleVery efficient and responsive real estate agency. Charlie has helped me secure the apartment in a short notice, with the team and him documentations were organised and well presented. Room has also been cleaned in an amazing condition. Thank you very much for the help!
Agent replied · 22 October 2024
Hi Krit, Thank you for the 5-star review and feedback. We wish you all the best in your new apartment. Kind Regards JOHNS&CO
5/5
TrustpilotBethel (Bethel Gamma) has looked…
Bethel (Bethel Gamma) has looked after our property well. She is very responsive and resolve problem promptly. Highly recommend her to other property owner.
Agent replied · 23 December 2024
Thank you for your recommendation! We’re delighted that Bethel’s responsiveness and dedication stood out to you. Your property is in great hands!
5/5
TrustpilotThe property manager Odete has been…
The property manager Odete has been very helpful and reactive to get a leak fixed.
5/5
TrustpilotProfessional Work
Victoria and Matthew did a wonderful job in helping me renting out my apartment. The whole process was smooth and I'm very happy with the results.
Agent replied · 23 October 2024
Hi Peiyi,We’re delighted to hear that Victoria and Matthew made the process of renting out your apartment a smooth and successful experience. Thank you for your feedback! We’re always here to assist with any future needs.
5/5
TrustpilotThanks very much to Johns&Co and…
Thanks very much to Johns&Co and Destini-Rikki for such a great experience. Very timely and detailed responses which are always helpful in resolving day to day property management issues.
Agent replied · 23 October 2024
Hi Vlad,Thank you for leaving this kind review. We are pleased to hear our team provided a thorough and detailed approach, and made it a priority to ensure you were kept in the loop. We will be sure to pass your feedback along to Destini, and we hope to have the opportunity to assist you again.
5/5
TrustpilotThey were very helpful throughout the…
They were very helpful throughout the process of renting my house. They maintained quick communication and provided me with detailed information on topics I had difficulty understanding.
Agent replied · 23 October 2024
Hi Birsen,We’re pleased to hear that our team was helpful throughout your rental process. Quick communication and providing clear information are what we aim for, and we’re glad it made your experience easier. Thank you for choosing Johns&Co!
1/5
Trustpilotzero if possible
zero if possible. Unresponsive, unprofessional, last minute cancellations, and basically did not take note of one preference despite asking for extensive details. Avoid unless you want to be homeless.
Agent replied · 23 October 2024
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotThanks to people like shareen and alda…
Thanks to people like shareen and alda for their professional and enthusiastic s help. I was professionally guided throughout the entire process and was able to figure out how to solve problems when they arose. Perfect experience!
Agent replied · 23 October 2024
Thank you for taking the time to leave us this 5* rating. We're pleased to hear Shareen and Alda were able to create a perfect experience for you!
5/5
TrustpilotHighly recommend!
Great experience. Both Claudiu and Alexandra were very efficient from start to finish. Would definitely recommend.
5/5
TrustpilotBethel was great to work with and very…
Bethel was great to work with and very communicative. He was always available to speak to - even on weekends - which made the whole process go very smoothly!
5/5
TrustpilotPriscilla has been very helpful so far
Priscilla has been very helpful so far, we are new tenants at commodore house.
5/5
TrustpilotThanks to Param Virdee
I would like to thank property manager Mr. Param Virdee who supported me and my family since day one while renting apt in Hollanbury House and till we left. Very professional, understanding and responsive.
Agent replied · 23 October 2024
Hi Naif,Thank you for this feedback. We are pleased to hear Param supported you at all stages of your tenancy, providing you with care and assistance. We wish you and your family all the best in your new home. Don't hesitate to reach out to us if you need any assistance in the future.
5/5
TrustpilotWell done Ellie-Mai Hannan!
As an overseas landlord, there are lots of things to worry about during the tenancy and when the tenant is going to vacate the flat too! I would like to thank you my property manager Ellie-Mai Hannan at Johns & Co for her great contributions to ensure a smooth handover and countless follow up works for me. Great job Ellie! Thank you so much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. JOHNS&CO Nine Elms hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
