Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAnthony worked extremely hard to get me high-quality tenants before Christmas. He succeeded and they have now moved in. Great work in exceptional circumstances.
Melodie then took care of all of the paperwork, references and check so that the tenants could move in asap this year. This has now happened. Again, outstanding work in tough times!PositiveResponsiveness, Quality, Professionalism
Oliver · 23 October 2021
Agent replied · 22 October 2024
Hi Oliver,
Thanks so much for your review! We will pass this amazing feedback onto Anthony, Melodie and the rest of the team.
All the best,
JOHNS&CO Team.
★★★★★ 5/5
TrustpilotGreat property manager
Michell Vasquez has been dealing with the any issues in timely manner. She and the team have been very helpful and professional, very happy with the service.
Shawn · 28 June 2023
★★★★★ 5/5
TrustpilotThank you Destini-Rikki…
This to say thank you for Destini-Rikki for the service provided. So good to deal with this professional.
A · 15 November 2024
Agent replied · 23 December 2024
Thank you for your kind words about Destini-Rikki. We’re pleased she provided you with great service!
★★★★★ 5/5
TrustpilotBrooke Nickless provided excellent…
Brooke Nickless provided excellent service for a fix needed in my flat. She was attentive and incredibly helpful, making the process smooth and stress-free. Highly recommend her for outstanding customer service. Five stars!
Jose · 23 February 2024
Agent replied · 23 October 2024
Hi Jose,Thank you for taking the time to leave this review. We'll be sure to pass this feedback along to Brooke, we're sure it will be a perfect end to her weekend!
★★★★★ 5/5
TrustpilotPleasure dealing with Amy
Pleasure dealing with Amy, easy to deal with kept me up to date with everything and was very professional throughout the period of securing my apartment.
Kyle · 6 July 2024
Agent replied · 23 October 2024
Hi Kyle,Thank you for leaving this feedback. We'll be sure to pass your kind words along to Amy, and we wish you all the best in your new apartment.
★★★★★ 5/5
TrustpilotVery good agency!
A big thank you to agents Sam, Rachel and Vicky for such quick operating work with housing help and move in process!
Dalila · 11 September 2024
Agent replied · 23 October 2024
Hi Dalila,Thank you so much for your glowing review! We’re thrilled to hear that Sam, Rachel, and Vicky were able to provide such efficient and helpful service during your move. We understand how important it is to have a supportive team when going through the process, and it’s fantastic to know that they made the experience quick and smooth for you. Please don’t hesitate to reach out if you need anything else!
★★★★★ 1/5
GoogleStay away from these people! AVOID!
This is the worst agency I've ever dealt with.
A lot of promises at the beginning until you sign the contract, money is all they care about. They won't do their job, ignore your emails and messages.
I would give minus 5 rating if I could.
Cloud · 11 October 2024
★★★★★ 1/5
GoogleVery bad letting agency, experienced and have all proofs.
Mirkazim · 11 February 2026
★★★★★ 5/5
TrustpilotIncredibly smooth moving experience…
Incredibly smooth moving experience with Candice and Louis - they made it so easy to rent in London for the first time! Responsive and super helpful. I would use Johns&Co again.
Deniyi · 28 March 2024
Agent replied · 23 October 2024
Hi Deniyi,Thank you for sharing your experience! We're thrilled to hear that Candice and Louis made your first renting experience in London incredibly smooth. Your praise is truly appreciated. We look forward to assisting you again in the future should the need arise.
★★★★★ 5/5
TrustpilotOn time responses and generally very…
On time responses and generally very helpful with any question I had! Not only helpful but all the encounters were very nice, polite and understanding!!Great experience!!!
Stavri · 30 June 2024
Agent replied · 23 October 2024
Hi Stavri,Thank you for your review. We are pleased to hear our team's fantastic service shone through in all their interactions. Thank you for letting us assist you, and we hope to work with you again in the future!
★★★★★ 5/5
TrustpilotSuper attentive and responsive service…
Super attentive and responsive service from Ryan McCabe and Candice Chan, always felt that they had our best interests at heart.
Felix · 21 September 2024
Agent replied · 23 October 2024
Hi Felix,Thank you for your feedback! We're so pleased to hear that Ryan and Candice provided attentive and responsive service, always keeping your best interests in mind. Our team strives to deliver a seamless experience, and your satisfaction is our top priority. We appreciate your trust in Johns&Co!
★★★★★ 5/5
TrustpilotThe best
They are the best helped me find so many different apartments in great buildings. Supported me since the beginning with a lot of choices.
Pmm · 23 September 2025
★★★★★ 5/5
TrustpilotProperty Manager
Happy to have Sardar Berzo as my property manager. Very responsive and super helpful every time I need.
Caue · 6 November 2024
Agent replied · 23 December 2024
Hi Caue,Thank you for your feedback! Sardar will be thrilled to hear his responsiveness and dedication have impressed you. We’re glad he’s been able to assist you so well.
★★★★★ 5/5
TrustpilotLara is always helpful and pleasant
Lara is always helpful and pleasant. Great experience with Johns &Co so far.
Jamesa · 2 May 2024
★★★★★ 5/5
TrustpilotThe best estate agents in London
The best estate agents in London! Param /Destini-Rikki and Savannah Renaud have been a pleasure to work with since apply securing and moving into my new property! Thank you team.
Mat · 11 April 2024
Agent replied · 23 October 2024
Hi Mat,We're thrilled to hear you had a great experience with our team! Thank you for choosing us as your estate agents. If you need anything else in the future, just let us know!
★★★★★ 5/5
TrustpilotAwesome experience
I had the pleasure of interacting with Bethel and Martin and they made my apartment search and transition so smooth and easy. They were very helpful and have made sure I’m fully settled.
Bimpe · 8 February 2024
Agent replied · 23 October 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Bethel and Martin.
★★★★★ 5/5
TrustpilotAndrew and team
Andrew, Rachel and the whole teamProvide an excellent service. Prompt , personal and tech enabled. Efficient and easy to deal with.
Daniel · 18 September 2024
Agent replied · 23 October 2024
Hi Daniel,We greatly appreciate your recognition of Andrew, Rachel, and the team’s efforts. Delivering efficient service is important to us, and we’re thrilled we could provide that for you!
★★★★★ 5/5
TrustpilotThank you very much
Thank you very much. Excellent service. I received the service offer in a timely manner and my request was implemented with the required accuracy and speed. The office team is wonderful.
Saleh · 20 March 2024
Agent replied · 23 October 2024
Hi Saleh,Thank you for your kind words! We're thrilled to hear that you found our service to be excellent and that our office team met your expectations with timely and accurate assistance. Should you need anything else, please don't hesitate to reach out to us.
★★★★★ 5/5
GoogleHad the best experience working with Jack over the last 6 months trying to find the perfect flat for us. He's been amazing from the very beginning and has succeeded in finding exactly what we needed. Highly recommend!
Ana · 11 October 2023
Agent replied · 22 October 2024
Hi Ana,
So glad to hear that the team delivered an excellent service.
Thank you for your kind feedback and rating!
Many Regards
JOHNS&CO
★★★★★ 5/5
TrustpilotGreat property managers
We have been working with Johns & Co for a few years, and generally they have been excellent when it comes to tenancy renewal and property management. I do recommend them
Mauricio · 15 March 2024
Agent replied · 23 October 2024
Hi Mauricio,Thank you for your continued trust in Johns&Co over the years! We're thrilled to hear that you've had an excellent experience with our tenancy renewal and property management services. Your feedback is extremely valuable to us, and we look forward to continue working with you
★★★★★ 5/5
TrustpilotWe really appreciate Rachel Massey’s…
We really appreciate Rachel Massey’s help, she have helped us a lot throw these four months, she’s very nice :)
Consumer · 27 September 2024
Agent replied · 23 October 2024
Thank you so much for your kind words! We’re glad that Rachel has been such a great help to you over the past four months. She’ll be thrilled to know how much you appreciated her support.
★★★★★ 5/5
TrustpilotI chose Johns&Co as I'm a remote…
I chose Johns&Co as I'm a remote landlord and needed a professional company to support. Ivan and Leigh have been great and I'm very happy that I made the correct choice.
Simon · 7 March 2024
Agent replied · 23 October 2024
Hi Simon,Thank you for your kind review, we are happy we have proven to be the right choice for you. If you ever need any support do not hesitate to get in touch with us!
★★★★★ 5/5
TrustpilotBetsy and Nicholas have been very…
Betsy and Nicholas have been very helpful and diligent in getting us a good tenant for our apartment despite some initial challenges with additional checks and clearance needed. Well done! I commend both of them for their professionalism and good outcome. Thank You Both 👍👏👏👏
Eng · 21 October 2020
★★★★★ 5/5
TrustpilotThe Best Seamless Renting Experience
I had the best experience working with Sebastian Callow and Leigh Hallett as my letting negotiator and Administrator respectively.They made the whole process seamless and fast, given that I had a tight deadline to meet. I will highly recommend their services to anyone looking for a top tier letting agent.
Isaac · 23 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
