4/5
TrustpilotHassle Free
With the assistance, especially prompt replys, from Candice and Nicholas, hassles free for foreign investors like me
Trusted Agent profile · Wandsworth
JOHNS&CO Nine Elms reviews in Wandsworth
★★★★★
1,669 reviews across 2 platforms
1 New Mill Road, London, SW11 7AW, Wandsworth, SW11 7AW
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Wandsworth, at 1 New Mill Road, is rated 4.7 out of 5 across 1,669 reviews on two platforms, including 255 Google reviews rated 4.2.
Reviews
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleIf you're renting in the nine elms area, you might try Johns and Co, if you're looking for an agent in Johns and Co. I highly recommend that you sign directly with Cynthia. When you this do so, you'll understand that she'll help you find the comfort of a place to call your own.
5/5
TrustpilotAmazing
Amazing service. I’ve been trying to find an apartment for a while, but as soon as I found out about JOHNS&CO, I was able to find my dream studio apartment within 2 days.
Agent replied · 23 October 2024
Hi Karina,We're thrilled we were able to speed up the process for you and help you find your dream apartment. We wish you all the best in your new home!
5/5
GoogleBoth Anthony and Amy have been really helpful and easy to deal with arranging my tenancy and move in. Their efforts have made the whole process really seamless in the middle of a pandemic and busy rental market so thanks a lot to you both and the rest of the team!PositiveResponsiveness, Professionalism
Agent replied · 22 October 2024
Hi Jake, Thank you for taking the time to leave us such a positive review and for giving us 5 stars. We're glad you had a positive experience with us and we will pass your fantastic feedback on to the team.
5/5
GoogleJohns&Co is a professional company. They have patience and understanding during the whole process of leasing and receiving. Special thanks to Amy and Gytis for helping me solve many problems during the contract signing, very professional.
5/5
GoogleI moved into my apartment two days ago after spending a while looking for a place. Amy and Sam have been extremely helpful and professional every step along the way. The renting process was very fast and smooth and Sam helped me find exactly what I was looking for. Overall very happy!
Agent replied · 22 October 2024
Hi Leyla, Thank you for the 5-star review and feedback. We wish you all the best in your new apartment :) Kind Regards JOHNS&CO
5/5
TrustpilotPriscilla Ogefere
Priscilla Ogefere has been amaizng in helping to get sorted on contract renewals this period.
5/5
TrustpilotJoynal Rahat was extremely helpful with…
Joynal Rahat was extremely helpful with scheduling an engineer to resolve an issue I had
5/5
GoogleJohns & Co. Ltd Nine Elms office has a fantastic letting team. They helped me to let out my apt within just two weeks time period under current market situation. However the letting team is very professsional and helpful expecially Melodie, Anthony and letting manager Matthew are truely wonderful. I would like to use them again in the future.
Agent replied · 22 October 2024
That's great news, we're so happy we could help! All the best, Johns&Co Team
4/5
TrustpilotMs Alexandra Ene
Ms Alexandra Ene replied to my enquiries promptly and tried her best to help me so I think she worked really well.
Agent replied · 23 October 2024
Hi Victor,Thank you for your feedback! We’re pleased to hear that Alex was prompt and helpful in responding to your enquiries. We look forward to continuing to assist you with all your future needs.
5/5
TrustpilotFrom my experience
From my experience, Johns & Co are the best to manage a vacant apartments in London , special thanks to my property manager Parma Virdee for the excellent customer services which exceed expectations.
Agent replied · 23 October 2024
Thank you for your 5* rating. We're delighted to hear about your positive experience with Johns & Co, especially with Param. We will be sure to pass your appreciation along to him.
5/5
TrustpilotHappy with Param as he follows-up with…
Happy with Param as he follows-up with the owners diligently on the request raised. He is prompt in response also.
Agent replied · 23 December 2024
Hi Shilpi,Thank you for your review! It’s great to know that Param’s diligence and promptness helped meet your needs. We’re here to ensure your experience continues to be as smooth as possible!
4/5
TrustpilotGenerally good
Generally good, but expecting a faster response speed and more comprehensive guide for moving in, such as utilities guide and inventory checks.
Agent replied · 23 October 2024
Thank you for your feedback! We’re committed to providing excellent service, and we’re sorry if we didn’t meet your expectations in this instance. Your feedback is valuable as it helps us refine our processes. To discuss further, please contact us at customercare@johnsand.co.
5/5
TrustpilotLara Robson is very professional and…
Lara Robson is very professional and friendly and I was impressed with her response.
5/5
TrustpilotA great agent to work with
Great experience from beginning to end of tenancy. The team were always on hand if any support was ever needed and offered quick support. I would definitely recommend as an agent.
Agent replied · 23 October 2024
Hi Rob,Thank you for sharing your positive experience with us! We're delighted to hear that your entire tenancy journey, from start to finish, was met with great support from our team. Providing quick and reliable assistance is something we pride ourselves on, so it's fantastic to know that we were able to meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out.
5/5
GoogleAs a new owner who has never been to the UK and the house has not yet been settled, JOHNS&CO has found a tenant for me, and the entire team has provided efficient, professional and organized services throughout the entire process, whether in the UK or Hong Kong!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 22 October 2024
Hi Jie, Thank you for the 5 star rating. JOHNS&CO Team
5/5
TrustpilotLetting made smooth & easy!
Our team at Johns & Co have been great making the whole letting experience be easy and smooth. Whenever there's been a hiccough they are on the case with solutions. I have always found them very responsive and we are now on our fourth let with them. Brooke, Bethel and Princess have pulled it off again - many thanks!
5/5
TrustpilotVery professional service
Very professional service. The Johns&Co team was very helpful during the entire letting process. The lettings administrator Bethel ensured a seamless process and answered all questions we had in a timely manner.
Agent replied · 23 October 2024
Hi Mochi,Thank you for your feedback! We're thrilled to hear that you had a great experience with our team at Johns&Co. If you need anything else, feel free to reach out.
1/5
TrustpilotCertainly the worst estate agency I’ve…
Certainly the worst estate agency I’ve ever dealt with during many years of expat life. Zero flexibility, all talks no action, and full of surprises. Don’t get ripped off. Start with an agency that actually works for you. Look elsewhere.
Agent replied · 23 October 2024
Thank you for informing us of your experience, we appreciate your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. Please could I ask you to contact us at customercare@johnsand.co with further information, so we can look into this matter further.
5/5
TrustpilotVery good experience with the agency
Very good experience with the agency, in particular with our agent Bethel, always keen to help and providing solutions in a timely manner.
Agent replied · 23 October 2024
Hi Tiziano,Thank you for taking the time to leave this feedback. We are pleased to hear you had a positive experience with our agency and we will be sure to pass your appreciation along to Bethel.
5/5
TrustpilotMy Property Manager is Great!
My Property Manager, Param Virdee, has been doing a great job on following up my property and helped me to chase the tenant to settle the outstanding bills.Really appreciate his work and effort!
Agent replied · 23 October 2024
Hi Patrick,Thank you so much for taking the time to leave us a 5* review. We appreciate being able to hear the positive experiences our clients have had. We will be sure to pass your kind words onto Param.
5/5
TrustpilotI like to commend on Robert McCracken
I like to commend on Robert McCracken, the Senior Property Manager.There’s always concerns about things like tenant not paying the utility bills and whether the landlord are responsible.Robert took time to explain to me the processes such that I am given the assurance about how things work.He is a hard-working staff who bothers to explain matters.Wouldn’t this planet be a better place to live in when we look out for one another?I am grateful that he is there to serve me well.
5/5
TrustpilotBethel & Brooke
Bethel and Brooke helped me find a lovely flat with a very quick turnaround. The entire process was as painless and quick as it could’ve been. Would recommend Johns&Co, and these two in particular.
Agent replied · 23 October 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Bethel and Brooke.
5/5
GoogleAnthony worked extremely hard to get me high-quality tenants before Christmas. He succeeded and they have now moved in. Great work in exceptional circumstances. Melodie then took care of all of the paperwork, references and check so that the tenants could move in asap this year. This has now happened. Again, outstanding work in tough times!PositiveResponsiveness, Quality, Professionalism
Agent replied · 22 October 2024
Hi Oliver, Thanks so much for your review! We will pass this amazing feedback onto Anthony, Melodie and the rest of the team. All the best, JOHNS&CO Team.
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