Trusted Agent profile · Wandsworth

JOHNS&CO Nine Elms reviews in Wandsworth

4.7

★★★★★ Excellent

1,668 reviews across 2 platforms

1 New Mill Road, London, SW11 7AW, Wandsworth, SW11 7AW

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Wandsworth, at 1 New Mill Road, is rated 4.7 out of 5 across 1,668 reviews on two platforms, including 255 Google reviews rated 4.2.

Google logo

4.2 / 5

255

Reviews on Google

This office

Trustpilot logo

1,413

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Alexandra is responsive and provide…

Alexandra is responsive and provide good service.

Ken · 7 June 2024

Agent replied · 23 October 2024

Hi Ken,Thank you for taking the time to leave Alex this kind feedback. We will be sure to pass your appreciation along to her.

5/5

Trustpilot

Big thank you to Olivia Thomas who has…

Big thank you to Olivia Thomas who has been dealing with our letting for over two years . Very helpful and goes above and beyond to help and answer my queries. Very professional and always delivers a great response on time.

Leah · 26 April 2024

5/5

Trustpilot

Good experience with Johns&Co

Good experience with Johns&Co. Specifically Brice who was attentive and very helpful whenever needed. Paris our property manager was also great.

CD · 11 June 2026

5/5

Trustpilot

Great customer experience and…

Great customer experience and thoughtful consideration interactions throughout the renting process. Candice and Bilal were great to interact with and both were super helpful to sort out little details before and after executing the tenancy agreement.

Gabriel · 24 July 2024

5/5

Trustpilot

Johns&Co has been providing a great…

Johns&Co has been providing a great experience so far towards my current tenancy. They are very quick at responding any queries I have.

Henrique · 27 May 2026

5/5

Trustpilot

Ms Lara Robson's professionalism

Ms Lara Robson, Senior Property Manager at Johns & Co has been very helpful in assisting us as landlord to follow up some issues. Lara was very proactive in backing up during her colleague's temporary absence.

JJ · 23 July 2024

5/5

Trustpilot

Polite and efficient

Bethel has been efficient and courteous when liaising with us.

AW · 30 March 2024

Agent replied · 23 October 2024

Thank you for this great testament to Bethel's service. We'll be sure to pass your appreciation along to him.

5/5

Google

I highly recommend dealing with Johns & Co. Chloe was super helpful right from the start, she helped source our perfect flat and made the whole process very easy!

Oliver · 23 October 2022

Agent replied · 22 October 2024

Thank you so much for taking the time to leave us a 5-star review.

5/5

Google

Chloe has been amazing in securing my new apartment. She goes above and beyond and is honest and efficient comms. Would recommend the Johns & Co experience to others!

Shener · 23 October 2022

Agent replied · 22 October 2024

Hi Shener, Great to hear that Chloe provided you a great level of service. Thank you so much for your recommendation, rating and feedback! Many Thanks JOHNS&CO

5/5

Trustpilot

J&CO super helpful

Bethel Gamma was brilliant in helping me sort out the rental of my parking space. Her extremely prompt responses made the whole experience painless. She was great!

Nat · 8 December 2024

5/5

Trustpilot

I had an issue with my heating and…

I had an issue with my heating and Bryony responded within 10 minutes and sorted out an engineer to visit the very next day. The engineer (Dan) was super lovely too and sorted everything out.Very happy with the service from both Bryony and Dan!

Syma · 22 November 2024

Agent replied · 23 December 2024

Hi Syma,We're glad Bryony and Dan were able to assist you quickly with your heating issue. Your satisfaction is important to us, and we’re happy to have exceeded your expectations!

1/5

Google

Avoid these time wasters at all costs

Abz · 11 September 2026

5/5

Trustpilot

It’s always a hectic process renting in…

It’s always a hectic process renting in London and I’ve worked with at least 3 agents. Johns&Co has made it the easiest by far. Big thanks to Savannah and Sania. Both were very transparent, helpful, and communicative!

Krit · 27 June 2024

5/5

Trustpilot

My experience was great

My experience was great. Britney and Rachel are the best!From the moment I sent an enquiry Britney was super helpful in ensuring that all my questions were answered promptly and viewings were facilitated.They have both been extremely patient with me throughout the process. I'd recommend Johns&Co to anyone looking for a new home.

Jamesa · 29 June 2023

5/5

Trustpilot

Just wanted to say a massive Thank You…

Just wanted to say a massive Thank You to Bethel Gamma​​​​. She helped with all the formalities of sorting out a new tenancy seamlessly.Well done Bethel. :)

Devinder · 1 December 2024

5/5

Trustpilot

Amazing customer service

Amazing customer service! Thanks, Param!

Reece · 22 September 2026

5/5

Trustpilot

Johns have looked after the letting of…

Johns have looked after the letting of our property for over ten years - since it was built.They do it very well. They find reliable tenants and promptly organise the letting process. Ongoing management is efficient, with access to good contractors to do repairs

Edward · 15 November 2024

Agent replied · 23 December 2024

Hi Edward,Thank you for your kind review and for trusting us with the letting and management of your property for over a decade! It’s been our pleasure to work with you and ensure your property is well taken care of.We’re especially pleased to hear that you’ve been happy with the tenants we’ve found and the efficiency of our letting process. Maintaining high standards for ongoing management and working with reliable contractors is something we take great pride in, so it’s wonderful to know you’ve appreciated these efforts.Thank you again for your continued support, we truly value our partnership. Please don’t hesitate to reach out if there’s ever anything you need.

5/5

Trustpilot

Spyros was very helpful and responsive.

Modesta · 31 May 2024

Agent replied · 23 October 2024

Hi Modesta,We're pleased to hear you were impressed with Spyro's service, we will be sure to pass your appreciation along to him.

5/5

Trustpilot

Massive thanks to Shareen

Massive thanks to Shareen. She helped us find the perfect flat in Nine Elms. The whole process was smooth from start to finish. She was incredibly helpful and always responded to our enquiries swiftly.

Raad · 9 August 2024

5/5

Trustpilot

Claudiu has been an exceptional…

Claudiu has been an exceptional lettings negotiator and has gone above and beyond in securing our new family home. He is very personable and efficient in supporting and meeting our needs throughout this process.

Emmanuel · 5 August 2024

4/5

Trustpilot

Beverley has been very helpful with the…

Beverley has been very helpful with the whole process.

Annfielde · 27 March 2024

Agent replied · 23 October 2024

Thank you for leaving this great feedback, we will be sure to pass your kind words along to Beverely. If you feel there is anything we can improve on, please let us know!

5/5

Trustpilot

Had great support from the entire team

Had great support from the entire team, I work mostly overseas and not always able to address tenant issues. Johns&Co have so far managed 3 tenancy’s with very little involvement from me, and the appropriate person from the team has always addressed any issues regardless of who I address emails to…..would recommend them, especially if you need full management of the property

SUDHIR · 5 December 2023

Agent replied · 23 October 2024

Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make the teams day!Wishing you all the best for the rest of 2023!

5/5

Trustpilot

New Tennant

Vanessa and Marwa were great. All of the details were sent promptly after the viewing and they both answered any questions I had quickly, which gave me peace of mind. They both made everything very clear on move-in day.

Customer · 30 April 2024

5/5

Trustpilot

Johns and co have done a really good…

Johns and co have done a really good job in letting my apartment in london. Particular thanks to Charlie’s Carter and also Spyros who are always at the end of the phone whenever I need them. Thanks guys 👍

Aash · 29 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JOHNS&CO's Google reviewsLeave JOHNS&CO a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. JOHNS&CO Nine Elms hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent