Trusted Agent profile · Wandsworth
★★★★★
1,668 reviews across 2 platforms
1 New Mill Road, London, SW11 7AW, Wandsworth, SW11 7AW
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Wandsworth, at 1 New Mill Road, is rated 4.7 out of 5 across 1,668 reviews on two platforms, including 255 Google reviews rated 4.2.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
GoogleSusan Lamont is unrivalled in her professionalism and good customer care. She always responds to and resolve any queries or issues very quickly. Susan is the principal reason we are working with Johns and Co. And we look forward to working with her in the future!PositiveResponsiveness, Professionalism
Hi Catherine, Thanks for taking the time to leave such a great review! All the best, Johns&Co Team
5/5
TrustpilotGreat team at Johns&Co
Odete Gomes and the team at Johns&Co were very helpful and responsive to any queries we had. The move in an out process was simple and straight forward for our tenancy. Would highly recommend!
5/5
TrustpilotThank you Lara Robson for your kind…
Thank you Lara Robson for your kind help throughout my tenancy!
Hi Gabriela,We are pleased to hear Lara has been able to help you throughout your tenancy. We will be sure to pass your gratitude on to her.
5/5
TrustpilotBrooke Nickless has been extremely…
Brooke Nickless has been extremely helpful and attentive with sorting out any issues with flat.
Hi George,Thank you for your kind words regarding Brooke. We're glad to hear your issues have been resolved and that Brooke was attentive to your needs throughout the process.
5/5
TrustpilotFantastic service - thank you Nicole!
We recently moved into a new apartment managed by Johns and Co, and Nicole Wright, our property manager, has been absolutely wonderful in helping us settle in.
5/5
TrustpilotNoami has been great help!
Hi Stella,Thank you for your feedback! We’re happy to hear that Naomi was able to assist you and provide the help you needed. Don’t hesitate to reach out if you require anything further!
5/5
TrustpilotVery Responsive management
Very Responsive management. In particular I want to thank Lara Robson for being extremely helpful.
Hi Seyed,We're pleased to hear you had a positive experience with Lara, we'll be sure to pass your feedback onto her.
5/5
TrustpilotI’ve been in contact with Clauidi…
I’ve been in contact with Clauidi through my friend and although he was not assigned to my case he helped me a lot through following up with his manager and thanks to him I’ve hard back from the landlord quickly. He is also very kind and I can see that he is doing an excellent job.
Hi Zeynep,Thank you for sharing your experience! We’re so glad to hear that Claudiu was able to assist you even though he wasn’t directly handling your case. His willingness to go the extra mile to follow up and ensure a quick response is exactly what we strive for. We’re proud to have such a dedicated team member like Claudiu, and we’re here to help if you need anything else.
5/5
TrustpilotYour colleague,Mr Thomas CHAN is great.
Your colleague, Mr Thomas CHAN is a great help.
5/5
TrustpilotExceptional Customer Experience
I am a current tenant in an apartment managed by Johns&Co, and I’ve had great assistance through and through. I want to especially mention Ebru Chow, who has assisted me and provided great support in sorting out a recent issue. She was always available, and resolved the matter very efficiently.
Hi Muhammad,Thank you for acknowledging Ebru's efforts! We're pleased she could assist you effectively. We'll share your feedback with her and the team.
5/5
TrustpilotThanks Priscilla Ogefere
Thanks Priscilla Ogefere, good experience so far
Hi David,Thank you for sharing your experience. We're happy to hear that things have been going well with Priscilla. If you ever need further assistance, we're here to ensure your experience remains just as positive.
5/5
TrustpilotThank you Param
Thank you Param. Prompt and efficient in dealing with our enquiries. An asset to the team
Hi Mauro,We're pleased you were impressed with Param's service. We'll be sure to pass your feedback along to Param, it will make his day.
5/5
TrustpilotOutstanding experience with Shareen (Battersea)
My husband and I were looking for a new apartment for several months. We had very specific requirements as we were only looking into specific buildings so our search was definitely a difficult one to manage. We are incredibly grateful we found Shareen who did an outstanding job from start to finish! She was extremely knowledgeable, professional, persistent and patient. Her approach felt truly genuine as we felt like she really wanted to find the right apartment for us. We delayed our move-out date because we trusted her and knew she would find the perfect fit which she did in the end. Throughout the several months she always kept in touch and checked in always making sure we were aware of the available options. Also, as a landlord if you want to secure an agent who works tirelessly for you to find the right tenants, you should go for this agency and ask specifically for Shareen! :-)
5/5
TrustpilotExceptional Service and Trustworthy Partnership with Johns and Co!
As a former Client Relations Manager for Damac, I had the pleasure of working closely with Johns and Co for various services related to our clients. I can confidently say that my experience with them has been nothing short of exceptional.Johns and Co consistently delivered excellent services to our clients, ensuring a seamless experience whether they were renting, buying, or selling properties. The quality of their tenants and services was always impressive, reflecting their commitment to maintaining high standards.What truly stood out was their dedication to communication. The team at Johns and Co maintained constant communication, not only with our clients but also with me. This transparency and willingness to provide updates made my job significantly easier and helped build trust with our clients.If you are considering renting, buying, or selling a property, I wholeheartedly recommend Johns and Co. They are trustworthy, professional, and they provide an excellent level of service that you can rely on. You won't be disappointed!Thank you, Johns and Co, for your outstanding support and service!
5/5
TrustpilotAlexandra Ene was good in arranging…
Alexandra Ene was good in arranging throughout the process of signing of the tenancy agreement.
Thank you for your kind feedback. We will be sure to share your appreciation with Alexandra.
5/5
TrustpilotExcellent communication
Excellent communication, polite, friendly and above all helpful staff, especially Rachel Massey. Would definitely recommend them!
Hi Jack,Thank you for your glowing review! We're thrilled to hear about your positive experience with our staff, especially Rachel. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out.
5/5
TrustpilotEach member of Johns&Co. team is highly involved
Close follow up, 7/24 support, real partner, very professional, knowledgeable
5/5
GoogleLouis and Melodie were very helpful in the process of finding a new house to rent. Great use of WhatsApp, Teams and emails to ensure a smooth process during the Covid lockdown. Very excited to be moving in to the new place.
Hi George, Thank you for the positive review. Glad to hear you're excited for the move, we hope it goes well. We'll pass your feedback onto Louis, Melodie and the rest of the team! All the best, JOHNS&CO TEAM.
5/5
GoogleOn this beautiful day, 25th December 2022, I would like to leave my review on Oluwafemi's service. I had the pleasure to meet such committed young professional who delivered an excellent service. I have been served with extraordinary kindness, manners and professionalism when I was looking for a flat to rent at the Embassy Gardens in Nine Elms/ London. Much appreciated his customer service and I wish him all the best.
Hi Claudia, So glad to hear that the team delivered an excellent service and we are very glad you are enjoying your new home. Thank you for your kind feedback and rating! Many Regards JOHNS&CO
5/5
TrustpilotGreat service and experience
Adekunle has been helpful and responsive with a number of issues and questions I’ve raised. Sometimes dealing with property services you can find the responses to be curt or robotic but he’s been incredibly helpful and attentive with all our needs.
5/5
TrustpilotMany thanks Amy Bridge & Charlie Carter…
Many thanks Amy Bridge & Charlie Carter for a very professional service.
Hi Hussein,Thank you for taking the time to leave this feedback. We will be sure to pass your appreciation along to them.
5/5
TrustpilotSettling down in the UK
I had a great experience with settling down issues as all my emails were answered promptly. I would highly recommend to get in touch with Param Virdee at Johns&Co as he is resourceful and helpful at the first instant and this is quite appreciative as he connects well and understands his customers appropriately.
Hi Gautam,Thank you for your recommendation! We’re glad that Param was able to assist you promptly and that his resourcefulness made your experience easier. It’s wonderful to know he connected well with you and understood your needs.
5/5
TrustpilotOverseas Landlord
I am a landlord based overseas and looking to lease my unit out. Glad to get the support of James Udrzal and Leigh Hallett to support me on this. The process went very smoothly and we got everything sorted out in a flash. Thank you for the good service!
We’re pleased to have supported you in letting your property! James and Leigh are dedicated to ensuring a seamless experience for our clients, and we’re delighted everything went smoothly. Thank you for trusting Johns&Co, and we’re here if you need any further assistance.
5/5
TrustpilotLara Robson is very responsive and…
Lara Robson is very responsive and helpful!
Hi Herve,Thank you for your lovely feedback! We strive to be there for our clients every step of the way, and it’s wonderful to know Lara provided the level of service you deserve. Please reach out if there’s anything else we can assist you with!
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Tell us what you need and we'll put you in touch. JOHNS&CO Nine Elms hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
