Trusted Agent profile · Wandsworth

JOHNS&CO Nine Elms reviews in Wandsworth

4.7

★★★★★ Excellent

1,669 reviews across 2 platforms

1 New Mill Road, London, SW11 7AW, Wandsworth, SW11 7AW

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Wandsworth, at 1 New Mill Road, is rated 4.7 out of 5 across 1,669 reviews on two platforms, including 255 Google reviews rated 4.2.

Google logo

4.2 / 5

255

Reviews on Google

This office

Trustpilot logo

1,414

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Google

I’ve had a great experience with John and Co. Anthony has been great! Very professional, helpful and extremely fast responsive to any questions. I would highly recommend him and the John and co team to anyone looking for an agency in LondonPositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 23 October 2021

Agent replied · 22 October 2024

Hi Bec, Thank you for the positive review, were glad you had a great experience. We will pass your great feedback on to Anthony and the rest of the team! All the best, JOHNS&CO Team.

5/5

Trustpilot

A good team to work with

I have been working with Johns&co for many years. The sales manager Matthew Spencer and the team is professional and responsible in helping me to secure a tenant. Victoria Aderibigbe is very helpful getting all the paper works done in a smooth process.

Kitty · 15 August 2024

5/5

Trustpilot

Always very well and kindly assisted by…

Always very well and kindly assisted by our property manager, Olivia W. She addressed every query with the same level of attention and care. When we needed an urgent shower repair at the apartment, she responded quickly and arranged for the repair promptly. Her responses were timely and professional. I really appreciate her help!

Aikaterini · 1 November 2024

Agent replied · 23 December 2024

Hi Aikaterini,We appreciate your kind words and are so glad to know Olivia has provided you with the prompt and attentive service you require. We’ll make sure to pass along your appreciation, and we look forward to continuing to support you!

5/5

Trustpilot

responsible and accountable

My Senior Property Manageris responsible and re-direct me to the relevant parties if appropriate.

Xx · 23 September 2026

5/5

Trustpilot

Thank you Miss Brooke Nickless!I am so grateful for my property…

I am so grateful for my property manager Miss Brooke Nickless's professional help especially in a recent event where my tenant requested to have mattress replaced. Miss Brooke was very helpful coordinate with everyone involved and have the matter resolved to everyone' s satisfaction.

Leslie · 26 July 2024

5/5

Trustpilot

So far so good

So far so good! Alexandra has been really responsive and helpful with our tenancy

Lea · 16 June 2024

Agent replied · 23 October 2024

Hi Lea,We're pleased to hear you have been impressed with our service. We hope to continue providing you with an exceptional level of service and will be sure to pass your feedback along to Alex.

5/5

Trustpilot

Excellent Customer Service

Special thanks to Vanessa and Marwa for making the entire process a breeze. Couldn't be more appreciative of their efforts in helping securing my new home.Look no further than Johns & Co for your housing needs ...fr!Thanks again to Vanessa and Marwa !!

Terra · 7 August 2024

5/5

Google

When I started looking for an apartment the market was hectic, nevertheless Sam was very quick to find a suitable option for me. I have been in contact with many agents and agencies and can surely say that Sam is the most reliable, helpful and friendly of them all. So, i would 100% recommend Jonhs and Co.

Faray · 23 October 2023

5/5

Trustpilot

I write to thank my property manager…

I write to thank my property manager Ms. Princess Owoeye for helping me with my Hampden property. She is very helpful and reply promptly to my emails. Actually she is the only person I can rely on as I am an oversea owner and I thank her for the support and services.

Chan · 23 November 2024

Agent replied · 23 December 2024

Hi Chan,Thank you for your feedback regarding Princess. We’re thrilled that she has been such a reliable support for you as an overseas property owner. Your satisfaction is our priority, and we’ll share your appreciation with her.

5/5

Trustpilot

5 start

I worked with Claudiu on my search for a rental. I had a great experience and received expert advice. Although I did not end up renting with the company I had a good experience

Alex · 20 December 2024

5/5

Trustpilot

Our experience was fantastic

Our experience was fantastic. Shareen was very helpful. We are very happy with our new flat in Damac Tower. I am glad we chose you guys to help us with finding our new home!

Semih · 20 December 2024

5/5

Trustpilot

Always responsive

Always responsive, proactive and provide good advice especially important for me living Outside UK.

Aldandanyjgmail.com · 18 September 2026

5/5

Trustpilot

Rachel Massey has been lovely to work…

Rachel Massey has been lovely to work with! Thank you and looking forward to you renting our flat

Richard · 22 March 2024

Agent replied · 23 October 2024

Hi Richard,Thank you for leaving us this feedback. We're pleased to hear Rachel has been a pleasure to work with!

5/5

Trustpilot

Great Staff and professional company

Responsive agents and staff. Very helpful and open to customer requirements. Martina was very co-operative and helpful in getting the tenancy terms and agreements cleared at both ends. Candice was quick and responsive for all documentation and formalities. Overall a pleasant experience.

KG · 16 August 2024

5/5

Trustpilot

Victor was very responsive and I have…

Victor was very responsive and I have nothing but good things to say about the moving experience

Consumer · 10 April 2024

Agent replied · 23 October 2024

We're pleased to hear such high praise for Victor. We'll be sure to pass your feedback along to him, it will make his day!

5/5

Trustpilot

Destini-Rikki changed my view to…

Destini-Rikki changed my view to letting agents, which group usually disappear right after letting deal is done. They indeed provided good service even after trade. Specified clear department / team for each sides of after-trade service. I sincerely wish such group can grow into a large company. Let’s see what they would do when move-out!

Tianhao · 18 October 2024

Agent replied · 23 December 2024

Hi Tianhao,We’re thrilled to have exceeded your expectations. Destini-Rikki appreciates the positive feedback on her dedication. Thank you for your well wishes and we hope you enjoy your new apartment!

5/5

Trustpilot

Lara Robson & Param Virdee

Lara and Param were really helpful in expediting maintenance requests for our new home. They made sure our requests were duly met.

Nikhil · 22 December 2023

Agent replied · 23 December 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Lara and Param .

5/5

Trustpilot

Thanks to Pavlo for handling everything…

Thanks to Pavlo for handling everything so professionally.

John · 13 September 2024

Agent replied · 23 October 2024

Hi John,Thank you so much for your feedback! We’re happy that Pavlo handled everything professionally and to your satisfaction. If you ever need assistance again, don’t hesitate to contact us.

5/5

Trustpilot

Excellent communication and support

During my time working with Destini-Rikki while moving into Embassy Gardens, I had an exceptional experience with inventory reports, thanks to the unparalleled professionalism displayed by Destini-Rikki. The promptness of her responses to my queries was unmatched, and the detailed answers she provided made the entire process seem effortless. Her dedication to her work as a lettings administrator is truly commendable.Thank you!

Aakash · 31 May 2024

Agent replied · 23 October 2024

Hi Aakash,Thank you for your glowing review of Destini-Riki. We greatly appreciate your feedback on Destini's professionalism, promptness, and dedication. We are pleased to know that Destini sets a benchmark for exemplary service. We will be sure to pass your appreciation along to her.

5/5

Trustpilot

Summer-Daisy Hammond really helped me…

Summer-Daisy Hammond really helped me with an issue that had been outstanding for a long time! As soon as she stepped on the job it was done in a matter of days.

Farah · 11 May 2026

5/5

Google

Chloe and Amy were both excellent. There were a few minor issues with the flat when I moved in, but they've been very helpful and responsive and tried to solve everything quickly and with no fuss

Andrew · 23 October 2022

Agent replied · 22 October 2024

Hi Andrew, Great to hear Chloe and Amy were helpful and solved all the issues for you! Thank you for your 5-star rating and feedback. Kind Regards JOHNS&CO

5/5

Trustpilot

Thank you Claudiu

Claudiu has gone above and beyond in helping us with our move. His customer service is of the highest level, he is a brilliant lettings negotiator and due to our experience working with him I cannot recommend Johns&Co enough. Thank you Claudiu

Simone · 5 August 2024

5/5

Trustpilot

I am grateful for the support of…

I am grateful for the support of Johns&co team, especially for Ebru Chow. She immediately assisted to resolve my issue with hot water, and she went above and beyond to help me resolve in a timely manner.Thank you very much for being a trusted partner for my lease at London City Island

R.M · 9 November 2024

Agent replied · 23 December 2024

We’re pleased to hear Ebru resolved your hot water issue promptly and went above and beyond to assist you. Thank you for trusting us with your lease, we’re here whenever you need support!

5/5

Trustpilot

Michael made my apartment journey super…

Michael made my apartment journey super smooth. Very helpful and easy real estate agents!

Anvita · 24 May 2024

Agent replied · 23 October 2024

Hi Anvita,Thank you for your feedback! We're thrilled to hear your property search was smooth sailing with Michael. We appreciate your kind words about our services.

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