Trusted Agent profile Β· Wandsworth

John D Wood & Co. Wandsworth Sales reviews

4.0

β˜…β˜…β˜…β˜…β˜… Great

460 reviews across 2 platforms

324 Trinity Road, London, SW18 3RG, Wandsworth, SW18 3RG

Part of John D Wood & Co., see every office.

John D Wood & Co.'s office in Wandsworth, at 324 Trinity Road, is rated 4.0 out of 5 across 460 reviews on two platforms, including 177 Google reviews rated 4.5.

Google logo

4.5 / 5

177

Reviews on Google

This office

Trustpilot logo

283

Reviews on Trustpilot

Business-wide

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Awards

ESTAS

Industry awards

John D Wood & Co. Wandsworth won ESTAS awards in one year, most recently 2018.

ESTAS winner in one year: 2018.

ESTAS awards by year, 2018
  • 2018 1 Bronze ESTAS 2018 winners

    • BronzeESTAS 2018: Lettings (Landlords), London South & South West

Source: ESTAS winners lists, as published, linked by year.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional and helpful throughout

The Beckenham branch were professional and helpful throughout our property purchase

Henry Β· 7 April 2026

5/5

Trustpilot

Amazing

We just bought our first house, and Andrina was more then helpful. As FTB, we had lots of questions 😊, but their quick response and support throughout this process made this purchase so smooth. They also work amazing as a team.I would highly recommend Andrina ! Thank you for the nice experience

Maria Β· 20 June 2021

1/5

Trustpilot

Poor experience

As a landlord, I cannot recommend this agency. They have high staff turnover, are extremely disorganized, blatantly mis-inform, and oversee shoddy maintenance. The experience from the POV of the tenant seems to be just as poor. The sales team blatantly over-promises, then the landlord is left trying to understand why they are on the hook for things they explicitly did not agree to. Really a horrible experience all around.

Jenny Β· 4 March 2021

Agent replied Β· 24 October 2024

Dear Jenny Hall, we are sorry to hear you were not satisfied. If you wish to share any further comments about your experience, please do email us on hq@johndwood.co.uk. Kind regards, John D Wood & Co.

1/5

Trustpilot

incredibly unprofessional

2 times they have been to appraise my house and i never hear anything back. On the second occasion i mentioned my first experience and got told it wouldn't happen again. it did. They then contacted me a 3rd time for an appraisal. DO NOT USE.

Farhan Β· 23 April 2025

5/5

Google

Having shown my buyer close to 20 properties, I was starting to think this particular search will take much longer than expected! But eventually, we were shown a great property which ticked all the boxes by John D Wood in Holland Park by one of their Kensington experts James Setright, who is professional and knowledgeable. Currently looking with James for another client in the area of Wandsworth. Highly recommended.PositiveResponsiveness, Professionalism

Hamza Β· 24 October 2020

Agent replied Β· 23 October 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Trustpilot

John D Wood Belgravia Thankyou

John D Wood Belgravia Thankyou, my dream home found.

Thomas Β· 7 April 2026

5/5

Trustpilot

John D Wood Wandsworth

Jake and the team at Wandsworth were fantastic from start to finish in the sale of my property. In what has been as a trying time for many people in viewing properties the team out performed what I had expected of them and made the selling process easy from start to finish.

George Β· 22 January 2021

5/5

Google

John D Wood Wandsworth have been so helpful in securing my dreamy little apartment that I have fallen in love with. Thank you to the team who have been responsive and friendly and nothing feels like a big ask when I need them!

Tegan Β· 24 October 2023

Agent replied Β· 23 October 2024

Many thanks for your kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

It was a pleasure to work with James S at John D Wood who gave thorough and accurate information in his dealings. James had great knowledge of the area I was interested in and was a clear communicator during our interactions. Thanks again.

Cecilia-Anne Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

4/5

Trustpilot

Sale of flat in the Fulham area…

I sold a flat in the Fulham area through the John D Wood team in Parsons Green/ Fulham Broadway. For various reasons (outside control of John D Wood or myself), this was a long, drawn-out sales process. I have to say that John D Wood team was at all times professional, responsive and went above and beyond to get the sale done and completed. I would certainly recommend John D Wood to my friends and contacts.

Stephen Β· 22 September 2023

5/5

Trustpilot

I have been working with Shoeni and the…

I have been working with Shoeni and the team for 10yrs with nothing but efficient helpful knowledgeable assistance. Love them! Love they are local and established in the β€˜hood. I’ve worked with sales too and can’t say enough nice things about working with Jake and his sales crew.

Jane Β· 28 May 2021

5/5

Trustpilot

DREAM TEAM! WANDSWORTH COMMON BRANCH!!

Fabulous team at the J.D woods wandsworth common branch! Reliable, very professional and so friendly. Special thanks to Immogen, Isobel snd Sheoni! We have been landlords for many years and we are extremely happy with the service. Would definitely recommend J.D Woods Wandsworth common!! Mr and Mrs Thomas

Hayley Β· 6 May 2021

5/5

Google

Hattie and team were great and made the move in process as seamless as possible despite the tight timeframe we had to work with. Extremely efficient, matching me instantly with a property that fit my requirements, and quality customer service. I would highly recommend going through them if you are looking for something in the area.

Subomi Β· 25 October 2017

5/5

Google

The team at John D Wood were incredibly helpful when searching for a flat, especially Chris who arranged viewings and found us a flat within such a short space of time. Courteous, professional and friendly - I would not hesitate to use John D Wood again in the future and would happily recommend them to my friends.

Anuj Β· 26 October 2015

1/5

Trustpilot

Horrible experience with this agency

Horrible experience with this agency. I am currently living in a 3 bed flat in Fulham where one of the bedroom ceiling has collapsed and for last 2 months the agency has been slow, practically unresponsive and simply rude. They treat tenants with such disdain it’s shocking. Do not use this company

Ify Β· 14 December 2022

Agent replied Β· 24 October 2024

Dear Ify Thank you for your getting in touch and we are of course understandably disappointed to hear this. We can see that the Senior Head of Property Management has been in touch and is currently in correspondence, alongside the Property Manager to help resolve this matter.RegardsJohn D Wood & Co.

1/5

Google

I dealt with a couple of estate agents here, who at first dealt with me very well. Unfortunately as we progressed with an offer, I was left with radio silence, continued unreasonable attempts to raise the sale price, and the agents not answering questions, pushing me into an unfavourable position. Overall a disappointing service from a well renowned Estate Agent.

George Β· 24 October 2021

Agent replied Β· 23 October 2024

Hi George, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations

5/5

Google

Jake and Shae had an excellent understanding of the local market and where superb negotiators on our behalf. They worked hard to keep a chain fraught with issues intact and for the first time ever I feel we had great value for money from an estate agent - I would - and have - highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Sheena Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

1/5

Google

Good to start with but I didn’t have a good experience with them. I recommend if you request any change in contract and thing like cleaning or parking, ask them to give in writing BEFORE you pay the deposit or sign the contract otherwise they are unprofessional enough to offer you to loose your deposit for it. And good luck chasing them after the contract is signed!

Nad Β· 11 December 2019

Agent replied Β· 9 December 2024

Nader, I am sorry to read that your experience did not meet your expectations. Please email full details to review@countrywide.co.uk and the Customer Relations Team will investigate and respond to the issues you raise. Best wishes, Mark

1/5

Google

Good to start with but I didn’t have a good experience with them. I recommend if you request any change in contract and thing like cleaning or parking, ask them to give in writing BEFORE you pay the deposit or sign the contract otherwise they are unprofessional enough to offer you to loose your deposit for it. And good luck chasing them after the contract is signed!

N Β· 25 October 2019

Agent replied Β· 23 October 2024

Nader, I am sorry to read that your experience did not meet your expectations. Please email full details to review@countrywide.co.uk and the Customer Relations Team will investigate and respond to the issues you raise. Best wishes, Mark

5/5

Google

Completed on a flat with John D Wood last week with the help of Stewart and James. Appreciated their help and guidance throughout the process, would definitely recommend! Probably the best experience I have ever had with an estate agent.

Daniel Β· 10 October 2023

Agent replied Β· 23 October 2024

Thank you Daniel for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

1/5

Google

Thanks for sending me unsolicited mail. Particularly after I'd already requested it stop. I'd encourage everyone to leave a negative review everytime you receive unsolicited mail from an estate agent.

Daniel Β· 26 April 2024

Agent replied Β· 23 October 2024

Hello Daniel, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Working with James Setright has been an absolute pleasure. He knows his stuff and is passionate about property! Many thanks James! Matt

Matthew Β· 24 October 2023

5/5

Google

We recently moved into a one-bed, shown to us by Imogen. She was excellent and really took into account what we were looking for. I can’t thank you enough for the professionalism she had throughout the whole process.

Poppy Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Alessandro Lucatello, John D Wood & Co PROPERTY MANAGEMENT

Alessandro Lucatello, Head of Property Management at John D Wood, does an exceptional job. He always goes above & beyond to ensure my needs & wishes - as a landlord - are met. This includes personally overseeing projects on my property - something he could easily delegate but chooses to see things through for himself. He's amazing - & so are his staff who have looked after me for many, many years now. I can't recommend John D Wood for your Property Management needs, more highly. First class - always!

Billie Β· 28 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John D Wood & Co.'s Google reviewsLeave John D Wood & Co. a review

Questions about John D Wood & Co. Wandsworth Sales

Has John D Wood & Co. Wandsworth Sales won any awards?

Yes. John D Wood & Co. Wandsworth Sales won Bronze for Lettings (Landlords) in London South & South West at the ESTAS 2018 awards.

Reviews may appear on more than one platform.

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