5/5
Professional and helpful throughout
The Beckenham branch were professional and helpful throughout our property purchase
Trusted Agent profile Β· Wandsworth
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460 reviews across 2 platforms
324 Trinity Road, London, SW18 3RG, Wandsworth, SW18 3RG
Part of John D Wood & Co., see every office.
John D Wood & Co.'s office in Wandsworth, at 324 Trinity Road, is rated 4.0 out of 5 across 460 reviews on two platforms, including 177 Google reviews rated 4.5.
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John D Wood & Co. Wandsworth won ESTAS awards in one year, most recently 2018.
ESTAS winner in one year: 2018.
2018 1 Bronze ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
Professional and helpful throughout
The Beckenham branch were professional and helpful throughout our property purchase
5/5
Amazing
We just bought our first house, and Andrina was more then helpful. As FTB, we had lots of questions π, but their quick response and support throughout this process made this purchase so smooth. They also work amazing as a team.I would highly recommend Andrina ! Thank you for the nice experience
1/5
Poor experience
As a landlord, I cannot recommend this agency. They have high staff turnover, are extremely disorganized, blatantly mis-inform, and oversee shoddy maintenance. The experience from the POV of the tenant seems to be just as poor. The sales team blatantly over-promises, then the landlord is left trying to understand why they are on the hook for things they explicitly did not agree to. Really a horrible experience all around.
Dear Jenny Hall, we are sorry to hear you were not satisfied. If you wish to share any further comments about your experience, please do email us on hq@johndwood.co.uk. Kind regards, John D Wood & Co.
1/5
incredibly unprofessional
2 times they have been to appraise my house and i never hear anything back. On the second occasion i mentioned my first experience and got told it wouldn't happen again. it did. They then contacted me a 3rd time for an appraisal. DO NOT USE.
5/5
Having shown my buyer close to 20 properties, I was starting to think this particular search will take much longer than expected! But eventually, we were shown a great property which ticked all the boxes by John D Wood in Holland Park by one of their Kensington experts James Setright, who is professional and knowledgeable. Currently looking with James for another client in the area of Wandsworth. Highly recommended.PositiveResponsiveness, Professionalism
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
John D Wood Belgravia Thankyou
John D Wood Belgravia Thankyou, my dream home found.
5/5
John D Wood Wandsworth
Jake and the team at Wandsworth were fantastic from start to finish in the sale of my property. In what has been as a trying time for many people in viewing properties the team out performed what I had expected of them and made the selling process easy from start to finish.
5/5
John D Wood Wandsworth have been so helpful in securing my dreamy little apartment that I have fallen in love with. Thank you to the team who have been responsive and friendly and nothing feels like a big ask when I need them!
Many thanks for your kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
It was a pleasure to work with James S at John D Wood who gave thorough and accurate information in his dealings. James had great knowledge of the area I was interested in and was a clear communicator during our interactions. Thanks again.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
4/5
Sale of flat in the Fulham areaβ¦
I sold a flat in the Fulham area through the John D Wood team in Parsons Green/ Fulham Broadway. For various reasons (outside control of John D Wood or myself), this was a long, drawn-out sales process. I have to say that John D Wood team was at all times professional, responsive and went above and beyond to get the sale done and completed. I would certainly recommend John D Wood to my friends and contacts.
5/5
I have been working with Shoeni and theβ¦
I have been working with Shoeni and the team for 10yrs with nothing but efficient helpful knowledgeable assistance. Love them! Love they are local and established in the βhood. Iβve worked with sales too and canβt say enough nice things about working with Jake and his sales crew.
5/5
DREAM TEAM! WANDSWORTH COMMON BRANCH!!
Fabulous team at the J.D woods wandsworth common branch! Reliable, very professional and so friendly. Special thanks to Immogen, Isobel snd Sheoni! We have been landlords for many years and we are extremely happy with the service. Would definitely recommend J.D Woods Wandsworth common!! Mr and Mrs Thomas
5/5
Hattie and team were great and made the move in process as seamless as possible despite the tight timeframe we had to work with. Extremely efficient, matching me instantly with a property that fit my requirements, and quality customer service. I would highly recommend going through them if you are looking for something in the area.
5/5
The team at John D Wood were incredibly helpful when searching for a flat, especially Chris who arranged viewings and found us a flat within such a short space of time. Courteous, professional and friendly - I would not hesitate to use John D Wood again in the future and would happily recommend them to my friends.
1/5
Horrible experience with this agency
Horrible experience with this agency. I am currently living in a 3 bed flat in Fulham where one of the bedroom ceiling has collapsed and for last 2 months the agency has been slow, practically unresponsive and simply rude. They treat tenants with such disdain itβs shocking. Do not use this company
Dear Ify Thank you for your getting in touch and we are of course understandably disappointed to hear this. We can see that the Senior Head of Property Management has been in touch and is currently in correspondence, alongside the Property Manager to help resolve this matter.RegardsJohn D Wood & Co.
1/5
I dealt with a couple of estate agents here, who at first dealt with me very well. Unfortunately as we progressed with an offer, I was left with radio silence, continued unreasonable attempts to raise the sale price, and the agents not answering questions, pushing me into an unfavourable position. Overall a disappointing service from a well renowned Estate Agent.
Hi George, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
Jake and Shae had an excellent understanding of the local market and where superb negotiators on our behalf. They worked hard to keep a chain fraught with issues intact and for the first time ever I feel we had great value for money from an estate agent - I would - and have - highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
1/5
Good to start with but I didnβt have a good experience with them. I recommend if you request any change in contract and thing like cleaning or parking, ask them to give in writing BEFORE you pay the deposit or sign the contract otherwise they are unprofessional enough to offer you to loose your deposit for it. And good luck chasing them after the contract is signed!
Nader, I am sorry to read that your experience did not meet your expectations. Please email full details to review@countrywide.co.uk and the Customer Relations Team will investigate and respond to the issues you raise. Best wishes, Mark
1/5
Good to start with but I didnβt have a good experience with them. I recommend if you request any change in contract and thing like cleaning or parking, ask them to give in writing BEFORE you pay the deposit or sign the contract otherwise they are unprofessional enough to offer you to loose your deposit for it. And good luck chasing them after the contract is signed!
Nader, I am sorry to read that your experience did not meet your expectations. Please email full details to review@countrywide.co.uk and the Customer Relations Team will investigate and respond to the issues you raise. Best wishes, Mark
5/5
Completed on a flat with John D Wood last week with the help of Stewart and James. Appreciated their help and guidance throughout the process, would definitely recommend! Probably the best experience I have ever had with an estate agent.
Thank you Daniel for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
1/5
Thanks for sending me unsolicited mail. Particularly after I'd already requested it stop. I'd encourage everyone to leave a negative review everytime you receive unsolicited mail from an estate agent.
Hello Daniel, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
Working with James Setright has been an absolute pleasure. He knows his stuff and is passionate about property! Many thanks James! Matt
5/5
We recently moved into a one-bed, shown to us by Imogen. She was excellent and really took into account what we were looking for. I canβt thank you enough for the professionalism she had throughout the whole process.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
Alessandro Lucatello, John D Wood & Co PROPERTY MANAGEMENT
Alessandro Lucatello, Head of Property Management at John D Wood, does an exceptional job. He always goes above & beyond to ensure my needs & wishes - as a landlord - are met. This includes personally overseeing projects on my property - something he could easily delegate but chooses to see things through for himself. He's amazing - & so are his staff who have looked after me for many, many years now. I can't recommend John D Wood for your Property Management needs, more highly. First class - always!
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Yes. John D Wood & Co. Wandsworth Sales won Bronze for Lettings (Landlords) in London South & South West at the ESTAS 2018 awards.