Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
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5/5
TrustpilotππΌ Thank you!
I have recently moved out of the property and as most tenants know this is a very stressful work to do. But, I was so glad I had a wonderful support received from the Dexter's team special mention to Marco who had been amazing. He was very accommodating and re-assuring. Although, I am not with the same Estate Agent I would still highly recommend Dexter's Agent at St Margaret. Thank you all for the wonderful service for the past years and best regards to each and everyone of you!ππ»
Mrs Β· 1 August 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotPetros Giorganios :)
While living at Oaklands Rise (Easton Court) Petros has been one of a few contacts I have had for helping me with any property management issues. Petros stood out to me as a go-to person as he always goes above and beyond to make sure problems and questions are dealt with quickly and effectively. It has made a huge difference to my experience and I would like to thank him and the North Property Management service for their hard work. Best wishesAmy
Amy Β· 1 August 2024
Agent replied Β· 23 October 2024
Dear Amy, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotMonika is the only reason for the 5*'s rating
I don't usually write reviews but credit is overdue - Monika Piszczyk - property management - is the ONLY reason I am giving Dexters in Hendon 5*'s. She is someone who actually listens, cares about people and gets things done as soon as something arises!! Monika always goes completely above and beyond and has helped us with so many things in our flat that we have had problems with for YEARS that Dexters knew about but was left and unsolved - for example a mould issue within the flat - which was only taken seriously when we spoke to Monika. Multiple other problems have happened & I can hand on heart say Monika is the only person working in Dexters that we trust 100%! I have been with Dexters for years now and the only ONLY time things have been sorted, documented, updated and taken seriously was when Monika contacted us and became our property manager - before this it was a complete circus and if I went into detail about everything that went wrong, unseen to etc, it would take up this rating entire page!! Monika is an absolute asset to your company and I am not even joking when I say she deserves a payrise for dealing with so many things and being such an understanding person in every scenario because without her, Dexters is an actual joke. Thank you Monika for always helping us and being someone who is genuinely reliable and kind within that company, I really hope they value you and what you do for other properties that you manage.
Mkr Β· 29 July 2024
Agent replied Β· 23 October 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma, Customer Relations Team
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5/5
GoogleWould recommend. After interviewing all of the high street agents it was a relatively simply choice to run with Dexters and can honestly say they were pretty exceptional throughout the sales journey. A clear strategy from the Director, Gazmir was outlined at the start, at a fair fee. Within 2 days of signing paperwork an agreeable offer was received, which was negotiated well by Gazmir. His team then took over to drive the sale forward. With a frustrating onward chain they managed the purchaser very professionally and didn't hesitate to get involved up the chain to help move things along. Garry Dibley in particular stood out, tenaciously pursuing progress in a very polite and professional manner and ultimately driving the deal over the line. Full marks to the Dexters Tooting team.
Will Β· 26 July 2024
Agent replied Β· 24 October 2024
Dear Will, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotExcellent service
Dexters have been excellent in the process of me moving flat. Charlotte Rule showed me some amazing properties covering exactly what aspects I was looking for. Once I found a flat I loved Charlotte was exceptional in making the signing as smooth as possible though quick responses to any questions I had and making this as seamless as possible. Daniel Faulkner is a great property manager as he was quick to get in contact with me to ensure I had all the information I needed coming up to moving day. Both Charlotte and Daniel have been highly professional and had excellent communication skills making moving flat a much less stressful experience from what I had expected. Thanks to you both! Canβt recommend dexters enough.
Neve Β· 25 July 2024
Agent replied Β· 23 October 2024
Dear Neve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
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1/5
TrustpilotDishonest and a complete waste of time
Phoned to enquire about 4 different properties listed on their website. All 4 have apparently "recently accepted offers" despite none of them being listed as "under offer" on Dexter's website.Megan told me the sellers asked them to keep the properties as avaialble in case their agreed upon sales fell through. As a buyer, it is a complete waste of my time looking at properties that aren't actually available and that have already been sold. How am I meant to work with an agency that displays a complete lack of regard for its clients or their time?Buying a home is usually a significant decision in the purchasers life. Being dishonest from the outset is not a good way of establishing trust and this makes it almost impossible to use Dexters for my property search. I would advise sellers to bear that in mind when making the decision about who they want representing them and the buyers they are potentially losing out on as a result.I'm am sure that Megan is an excellent agent and I hope that one day she wakes up to the unscrupulous practices Dexter's employ and recognises that these are actually detrimental to hers and her clients relationships and (as a result) her long-term interests.
Sam Β· 22 July 2024
Agent replied Β· 23 October 2024
Dear Sam, Thank you for your review although I am disappointed to hear your experience with Dexters has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@dexters.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations
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5/5
TrustpilotGreat Experience
I experienced a few initial difficulties with one of the letting agents, but everything changed for the better once Ryan Campbell took over my "case". From that point on, the entire process went incredibly smoothly. Ryan did an outstanding job of making my move as stress-free as possible. Even after I moved in, he proactively followed up to ensure that everything was perfectly sorted. I am incredibly grateful for his professional, attentive support and highly recommend working with him!
Mona Β· 3 October 2026
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1/5
TrustpilotNOT HELPFUL
Dexters took my flat in march.Despite good Communication weekly they failed to gain any offers.Their strategy seems to be , for you to keep reducing the price.I appreciate the market is tough but to get a call saying we do not want to sell this flat anymore left me flabbergasted.Clearly must look bad on their stats!They have removed my listing without any notice period at all.Such poor service from an agents that claims to be one of the best.Poor customer show from George and the team at the twickenham sales office.
Stewart Β· 19 July 2024
Agent replied Β· 23 October 2024
Dear Stewart, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team
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1/5
TrustpilotQ2 HR Solutions (QQI)
More than ten of us were made redundant by this company. We previously worked for Howsy until it was acquired by Dexters, and we were fortunate and grateful that Dexters absorbed us after the acquisition. We have been working for them under Q2 HR Solutions (QQI) in the Philippines. However, at the beginning of June, Dexters decided to discontinue outsourcing work offshore, resulting in our redundancy.The issue is that Q2 HR Solutions (QQI) has not yet provided us with our final pay, which exceeds the time limit allowed by labor laws in the Philippines. Most of us have worked for the company for over four years, dedicating our time and working hard. Based on the information we have gathered, the delay is on Dexters' part, as Q2 HR Solutions is waiting for their approval to honor our tenure. We are simply requesting what we rightfully deserve as mandated by Philippine labor law.Kindly expedite Q2 HR Solutions (QQI) release of our final pay, as it has already exceeded the timeframe permitted by Philippine labor law. Despite our patience, our queries and concerns have been ignored. We believe it is time to resolve this matter promptly.
Ronnie Β· 19 July 2024
Agent replied Β· 23 October 2024
Dear Ronnie,We are sorry to read of your unhappiness. We are not aware of any outstanding payments due to ex Howsy colleagues, and have urgently requested further information from QQI relating to this. Please do contact us directly at βinfo@customerrelationsteam.co.uk or 020 8614 1230 and ask for customer relations so that we can discuss your concerns in more detailβ. Kind regards, Customer Relations Team
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5/5
TrustpilotThank you Alistair Maclean
I am a commercial property solicitor and usually have no time to leave reviews! However, in this case and on a busy Friday morning I have the pleasure of writing this review for Alistair Maclean at Dexters. Great agent! Assisted in progressing the sale for my client, in a professional and courteous manner. Kept communication open and pleasant. Chased otherside (buyer's solicitor) when needed to. I would recommend Alistair and look forward to working with him again in the near future.
Runa Β· 19 July 2024
Agent replied Β· 23 October 2024
Dear Runa, Thank you for your kind comments regarding Alistar and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotMonika Piszczyk handled the replacementβ¦
Monika Piszczyk handled the replacement of the boiler in my flat which is being rented out. From the outset, Monika was extremely professional and also had a very affable way about her which made the whole process, which could have been very stressful, manageable. Monika definitely gave me a "sleep easy" factor as I felt very assured that this big and costly project was in good hands. Furthermore, Monika dealt with a post-completion error quickly and with minimal fuss which really sealed it for me.
Devandran Β· 18 July 2024
Agent replied Β· 23 October 2024
Dear Devandra, Thank you for your kind comments regarding Monika and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotYears of mould issues finally sorted
We have been renting our current property for almost 5 years and have had mould issues since the beginning of our tenancy. It was not until Monika Piszczyk took over the management of our property, did we finally get our severe mould issues sorted. Monika, with her determination and hard work, managed to get our landlord to finally agree to put in the money to install proper ventilation, get mould treatment and redecoration done. She saw through the whole process and made sure things were done well. Thank you Monika for fighting for our rights to live in a safe and comfortable home.
Safiah Β· 11 July 2024
Agent replied Β· 23 October 2024
Dear Safiah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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5/5
GoogleGaz and his team have done a great job of selling our 3-bed house in Tooting. Gaz gave us a valuation that was higher than other agents and was quick to get his whole team marketing the property. We achieved a near asking price offer very quickly, which has surpassed the previous ceiling price on our road significantly.
Everyone we dealt with in the team was efficient, friendly and helpful. Gaz was in frequent contact throughout the process and was proactive in helping us solve a potential glitch close to exchange. Iβd highly recommend Dexters Tooting to anyone selling.
Anna Β· 26 June 2024
Agent replied Β· 24 October 2024
Dear Anna, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gaz. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
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5/5
GoogleDexters Tooting have been brilliant throughout my property search process. It's been a stressful time, but Luke has gone out of his way to help find me a home and be super supportive. It can be a rarity to find an estate agent who genuinely cares and is on the buyers side (not just the sellers!). Highly recommend Luke particularly, as well as the team at the Tooting branch.
Hannah Β· 3 December 2024
Agent replied Β· 10 December 2024
Dear Hannah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleFelix was the agent selling our sellers home and helped us all throughout the process of buying our first home. He was a solid liaison between us and the sellers. We really appreciated his attentiveness towards our communication, helpfulness, and his cool head during times that were particularly challenging. His patience and understanding towards us - newbies to house-buying and with lots of things that we were unclear about - was very meaningful.
Irina Β· 3 October 2024
Agent replied Β· 24 October 2024
Dear Irina, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
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5/5
GoogleCannot recommend Dexters enough and the quality of their service all the way through has been outstanding! House sales / moves are always a tricky and stressful event but Michael and the team have been wonderful every step of the way!
We have been on a tight deadline but The communication, touch points, clear transparent timeframes and information have allowed to sell our home in the smoothest, streamline way!
The entire team are always so helpful and they run a high energy, slick operation which shows how committed they are to providing a genuine service and not just securing a sale. We cannot be happier and we are so grateful we chose to work with Dexters. Thank you for being with us every step of the way.
We have been so impressed that we will definitely be recommending to all.
Vee Β· 27 May 2024
Agent replied Β· 24 October 2024
Dear Vee, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldnβt have been any better and the team in our Tooting office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotVery happy with Dexters
We rented a property with Dexters a month ago. The process was very smooth and quick. Weβve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what weβve seen so far, we are very satisfied. Thanks so much Dominic!
Silvia Β· 20 August 2024
Agent replied Β· 23 October 2024
Dear Silvia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotRachel Campbell is an excellent agent
Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.
Elias Β· 6 October 2026
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5/5
TrustpilotGreat service from Olivier!
I recently had the pleasure of working with Olivier to renew my lease, and I couldnβt be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If youβre looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!
Angelika Β· 19 August 2024
Agent replied Β· 23 October 2024
Dear Angelika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotExcellent service
I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows
Fred Β· 1 October 2026
Agent replied Β· 10 October 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
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5/5
TrustpilotExcellent Property Management Service
I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.
Ken Β· 3 May 2024
Agent replied Β· 23 October 2024
Dear Ken, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotExcellent work George Calderara and Isabelle Strack
My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexterβs was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didnβt enjoy the process of selling and buying they could not have done any more to be supportive and professional. Itβs a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.
Marela Β· 29 April 2024
Agent replied Β· 23 October 2024
Dear Marela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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5/5
GoogleSold our property on Gorringe Park Avenue through Dexters. From the beginning they were the ones to have the best balanced valuation and fees.
Gaz was our initial point of contact and we went with Dexters on the basis of gut feeling and an initial communication that was not salesy and to the point. Thereafter Tim and the rest of the team kept us updated with progress and viewings doing a great job to drum-up interest throughout (thank you all for a professional service). We appreciated the no-nonsense approach and an agent who was able to compromise with both seller and buyer.
We also went with their recommendation for a conveyancer and that also turned out to be a great decision. Thank you all again for the great service and getting the job done.
Lara Β· 27 April 2024
Agent replied Β· 24 October 2024
Dear Lara, Thank you for your kind comments regarding the Tooting team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
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5/5
GoogleA huge thanks to the team, but particularly Michael, for helping us through some of the most stressful times and a very turbulent market whilst trying to sell our flat. We suffered four collapsed chains due to nervous first time buyers and events beyond our control further up the chain, but Michael always kept calm and was able to secure us the perfect buyer who loved our former home as much as we did!
Rosy Β· 18 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.