Trusted Agent profile Β· Wandsworth

Barnard Marcus Tooting reviews in Wandsworth

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

163 reviews across 1 platform

248 Upper Tooting Road, Tooting, SW17 7EX, Wandsworth, SW17 7EX

Barnard Marcus's office in Wandsworth, at 248 Upper Tooting Road, is rated 4.5 out of 5 across 163 reviews on 1 platform, including 163 Google reviews rated 4.5.

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4.5 / 5

163

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Google

Thank you Tihon for your hard work & support through the lettings process. I felt you were very professional, hard working and always dedicated to me. Was a pleasure to work with you and hopefully again sometime soon πŸ‘πŸΌ …

Andrew Β· 28 February 2024

Agent replied Β· 25 October 2024

Andrew, thank you for your kind words and your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service. Sarankan followed our journey from day one and has been a key player in our successful and speedy completion. We got a mortgage in principle in less than 48 hours. Also, I like the idea of the lifetime support with all things mortgage. I’m sure it will pay off in the long term and they will save more money than what I paid for the service.

Bernardo Β· 16 December 2024

Agent replied Β· 23 December 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Bernardo! Kind regards, Lucy, Customer Relations.

5/5

Google

The agent at Bernard Marcus Tooting helped us to have a positive viewing experience as we continue on our property search. Displaying notable professionalism, Tihon was also very approachable, knowledgeable and enthusiastic. Many thanks.

Joseph Β· 29 March 2024

Agent replied Β· 25 October 2024

Many thanks for your outstanding 5* review Joseph Smith. Best wishes, Lucy, Customer Relations.

1/5

Google

Wasted my time, I was interested in one of their properties and tried to arrange a viewing. I made the mistake of agreeing to multiple viewings as well and thought it would be good to see what was in my price range. Five viewings where arranged and after the first which was out of my budget and not really what I was looking for I was informed the rest where cancelled. These viewings were all arranged more than a week in advance. Utterly incompetent. As someone who works with a blue chip retailer who regularly looks at their leases for property, I was especially disappointed their residential service is so poor.

James Β· 28 April 2024

Agent replied Β· 25 October 2024

james needham thank you for making us aware of your experience, please do contact us via complianceresidential@sequencehome.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.

5/5

Google

Tihon is great to work with and I couldn’t be more satisfied with the support he is giving us on the sale of our flats in Tooting. Thank for your hard work! Keep it up!

Rij Β· 28 February 2024

Agent replied Β· 25 October 2024

Rij, thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience so far with the Tooting branch. My first encounter with the team was so pleasant they really do care about customers and not just securing new business, they give really friendly advice and really go above and beyond to understand everyone’s situation specifically. I want to say a massive thank you to both Leo and Marta who helped me along my property search, we need more estate agents like the ones at Barnard Marcus. Keep it up guys!

Jacob Β· 29 March 2024

Agent replied Β· 25 October 2024

Thank you jacob chacko for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a very pleasant experience with Barnard Marcus in Tooting. Iqra was very responsive and helpful, supplying a great video tour and all the relevant information required which made the process 10x easier! Thanks again for all your help.

Kerr Β· 26 October 2023

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Tihon was super helpful and accommodating - arranged a viewing at short notice as I had limited availability. He was also helpful with the follow-up - very professional and friendly.

Justin Β· 28 April 2024

Agent replied Β· 25 October 2024

Thank you Justin Colley for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

My son and I dealt with Tihon as we searched for a first-time buyer flat for my son. We found Tihon to be very proactive. He is pleasant friendly and initiated. Thank you.

Patrick Β· 28 February 2024

Agent replied Β· 25 October 2024

Many thanks Patrick for your amazing 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Mr. Demovski is the best seller. I'll buy my next object through hum with big pleasure. Very gentle, professional, ready to explain everything about your dream house.

Mikhail Β· 13 June 2024

Agent replied Β· 25 October 2024

Thank you for your kind words about Mr. Demovski! We are thrilled to hear about your positive experience and look forward to assisting you with your next property purchase. If you have any questions or need further assistance, please don't hesitate to reach out.

5/5

Google

I recently had the pleasure of working with Tihon and I must say, his services exceeded all expectations. From start to finish, Tihon proved to be an invaluable asset in our property search journey. First and foremost, Tihon's professionalism and expertise were evident from our initial consultation. He took the time to truly understand our needs and preferences, ensuring that every property he presented to us was a potential match. His knowledge of the market and attention to detail helped streamline the process, making it much less overwhelming for us as buyers. What truly set Tihon apart, however, was his unwavering dedication and commitment to helping us find the perfect home. He was always available to answer our questions, provide valuable insights, and offer guidance every step of the way. His responsiveness and willingness to go above and beyond for his clients truly made all the difference. Will definitely recommend him .

Safiyan Β· 28 February 2024

Agent replied Β· 25 October 2024

Thank you Shathiyan Varatharaj for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Tyler helped us signed the perfect flat - he went above and beyond to help accommodate us viewing the property very last minute and kept us up to date every step of the way. Thank you Tyler!

Emily Β· 26 October 2023

Agent replied Β· 25 October 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I've been dealing with Jakub in Lettings at Barnard Marcus for a while now and am impressed as well as incredibly grateful to him for all his help and hard work. Nothing has been too much trouble and he has regularly gone above and beyond to help both me as a client as well as the prospective tenants. I have dealt with estate agents for over 25 years, both in my profession as a chartered surveyor and privately as a landlord and I don't normally leave reviews but the service I have received from Jakub has been of such a high standard that I thought it was worth doing on this occasion. Thank you Jakub!PositiveResponsiveness, Quality, Professionalism

Chris Β· 26 October 2022

1/5

Google

What a shambles of a company! We had to deal with Jean Pierre as our Letting Agent throughout the paperwork process which was the longest process I’ve ever had to deal with. After having our offer accepted at the end of May it took 7 weeks for us to receive our tenancy agreement. When we finally received our tenancy agreement (a mere 4 days before our move date) it was instantly incorrect. When this was flagged we then found out that Jean Pierre was on annual leave (which we had no idea about due to the lack of correspondence even when chasing), we were then speaking the manager, Jakub Kedziora, who sorted a new agreement for the next day (this was only due to the fact I knew someone who had contact with Jakub, otherwise I’d still be waiting for a call back to this day!). Unsurprisingly, this was also incorrect and took another day for a new agreement to be sent through which was finally correct. As someone who works in the Lettings industry I am shocked how this company is still running and how a simple paperwork process took so long to complete (which I believe can be completed in 2 weeks maximum subject to referencing). Even when collecting keys on our move date they failed to give enough sets for each tenant moving in, something I thought would be checked before the move date. Our property also wasn’t professionally cleaned like requested when our offer was accepted, this was stated as a domestic clean on the inventory luckily which is something we will sort with the company when we come to vacate. I wouldn’t recommend anyone to use this company for lettings or sales (yes, believe it our not we also had issues with them!) as 5 days before we were due to move in I received a call from a sales consultant requesting viewings for our move date. When I did speak to a manager about this I was told the consultant was new, however when checking the website it became clear they had been there 15 months! There is clearly a lack of communication between each side of the office bearing in mind they sit across from each other! Do not use Barnard Marcus!!

Tatyana Β· 26 October 2022

5/5

Google

I was buying a flat after several stressful and unsuccessful attempts and Shahana at Barnard Marcus Tooting was so fantastic. She really listened to the sort of property I was looking for and came up with several options that were all suitable. Once I made a decision to buy she was professional, very responsive to any requests I made and did everything under the sun to make sure the sale went through. She was also genuinely lovely to talk to and made the whole experience a positive one, also making very helpful recommendations for conveyancers. I felt none of the pressure or mistrust that I've experienced in the past with estate agents- she's renewed my faith!PositiveResponsiveness, Quality, Professionalism

Rhiannon Β· 26 October 2022

5/5

Google

From my first coversation with Dearbhla, at the Tooting branch, I felt at ease and confident I had chosen the right agency to sell my property. I worked with Sam throughout the process, Sam is awesome to work with, living in Australia it was a stressful time for me but Sam was great at communicating with me through every step of the way, even remembering the time difference and what time was best to call. Sam has gone above and beyond to ensure the sale went through as fast as possible even after completion he was still helping me. Katie was fantastic to work with as well helping with everything from contract to completion. I would 100% recommend working with this team, they are fantastic.

Kylie Β· 26 October 2022

5/5

Google

Tihon was great, picked out some really interesting properties for us to view and was really efficient in communication with us. Would recommend.

Andrew Β· 27 June 2024

Agent replied Β· 25 October 2024

Andrew thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

1/5

Google

Awful experience with trying to buy with this branch. It's entirely put me off even dealing with them if I did see my dream home advertised. We saw a property and it just didn't fit our criteria, cost vs. work that would need to be done didn't make it right for us. Of course, the estate agent calls and asks for feedback, we very politely share it and he starts arguing with us and saying we don't know what we're looking for, we're inexperienced, we should go and figure out ourselves before calling Barnard Marcus ever again. Oh and of course it doesn't matter because "they already have another offer!" (so why have a go at us for not wanting to proceed? Also, why ask for feedback if you going to bite our heads off?) I've owned property for years and I've dealt with hundreds of estate agents, this was by far the worst. It is such a shame because he was initially very lovely but I cannot believe the absolute unprofessionalism, entitlement and nastiness we were dealt with when we contacted this branch. Oh well, we will continue our search elsewhere.

Natasha Β· 30 December 2023

Agent replied Β· 25 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

A big thank you to Shahana for helping us sell our flat, she was great at getting us lots of viewings and providing us with viewer feedback and letting us know how comparable properties were performing. Once we had a buyer she helpfully provided a communication link between the parties. Thanks Shahana!

Laura Β· 26 October 2021

Agent replied Β· 25 October 2024

Hi, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review. We are so happy to hear Shahana and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

Highly recommend to anyone, the whole process of letting went smoothly and so quick, Tyler was extremely helpful and went the extra mile, five stars from me I had a great experience

Zoella Β· 26 October 2023

Agent replied Β· 25 October 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

You can’t trust this estate agent horrible they just care about money no value for customers. We put our flat for sale with them in January 2023, in April flat was under offer, then we paid the legal fees towards our solicitors, and our management agency fees, around total about Β£3000 in July we called Bernard Marcus to check with buyer position than they said the buyer not ready to purchase, his or her mortgage not ready! What a west of time and money. If I can review this agency 0 I will do.

REDA Β· 26 October 2023

Agent replied Β· 25 October 2024

Hello, please contact us via complianceresidential@sequencehome.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

I was lucky to have Mr. Brandon as my letting negotiator who guided me throughout the process with patience, and with a smiley face. I found Mr. Brandon very energetic, helpful, kind, and supportive. I am sure he will be a great asset for any state agency or business he joins. I wish him all the best, and I hope we can have lunch or dinner together sometimes :)

Muneer Β· 28 May 2024

Agent replied Β· 25 October 2024

Muneer Ahmad thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Barnard Marcus did a great job selling a ground floor flat in Tooting. In particular, Jamie Nicol went above and beyond to make sure I received A1 service and - crucially - always delivered on his promises. He has a deep understanding of the market and his judgement was spot on when marketing the property such that a successful outcome was achieved.

Russ Β· 26 October 2023

4/5

Google

We placed our property on the market in 2020 and trusted Barnard Marcus with the sale due to their no-nonsense attitude to selling and willingness to work with us on the price of the sale. Having found a buyer within the first couple of months, the process was fairly protracted due to the buyers having to organise the sufficient loan for the property. Despite the delays in the process, Barnard Marcus were excellent at keeping us informed and chasing the buyers until the deal was finally over the line. I would recommend Dearvla, Isabelle and Shahana for their professional approach and assistance in completing the sale and would have no hesitation in contracting Barnard Marcus Tooting again for any future sale.PositiveResponsiveness, Professionalism, Value

Richie Β· 26 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Barnard Marcus's Google reviews

Questions about Barnard Marcus Tooting

How many reviews does Barnard Marcus Tooting have?

Barnard Marcus's Wandsworth office has 163 reviews across 1 platform: 163 on Google.

What is Barnard Marcus Tooting's rating?

Barnard Marcus Tooting is rated 4.5 out of 5 across all 163 reviews, and 4.5 out of 5 on Google from 163 reviews.

Where is Barnard Marcus's Wandsworth office?

Barnard Marcus Tooting, 248 Upper Tooting Road, Tooting, SW17 7EX, Wandsworth, SW17 7EX.

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