Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBernardo has found suitable tenants very quickly, instructed tradesmen to decorate the flat, lay a new floor, and get the electrical checks completed all without any fuss. His communication has been first class, keeping me up to date and chasing me when necessary. A very positive experience - which I know is not always the case at other agents.
Simon · 26 March 2024
Agent replied · 22 October 2024
Simon Purkis thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe've been looking for a flat in the SW area and contacted few agencies, but working with Barnard Marcus was the most proficient. Joey, who we worked with, is a decent professional, he was always ready to help and answer to even not the most obvious questions. Now we are enjoying our new flat, and are pretty happy!
Maxim · 26 March 2024
Agent replied · 22 October 2024
Thank you for your brilliant 5* review and thank you for your kind words Maxim Zaytsev. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional service throughout. Priced the property correctly & found us a good serious buyer. It was not a straight forward chain but Barnard Marcus have a dedicated person to help make it all happen. Between the branch manager & the ‘chaser’ they made sure we overcame every obstacle. Kept us updated all the way through. Couldn’t fault them at all. They definitely earned their commission!
Mark · 23 October 2023
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have recently sold our house in Abercairn Road, James Byrne and his team were great. Really professional, polite and attentive.
We live in north Devon and were obviously selling a property in Streatham Vale but the sale went through with no hassle, regardless of the distance away we were. They dealt with viewings and anything and everything afterwards with out us ever being there.
When we received and accepted an offer of sale, James optimistically suggested that we would complete the sale in 28 days - which we did! - this was through he and his team continually pushing things along!!
We would definitely recommend them.
Ronnie Goff & Simon Joyce
Ronnie · 24 October 2017
★★★★★ 5/5
GoogleFrom the moment we met James and the team we knew they would be the right agents for us. They were honest and professional and tried to get us the highest price possible while being realistic about the state of the market. We sold in under three weeks and they generated a lot of viewings in that short space of time.
We had originally considered an online agent but have been totally convinced that the service we got from Bernard Marcus more than made up for the slightly higher cost premium. Having an agent that was really invested in our sale made all the difference for us. We honestly believe it led to us getting a bit more money for our property than we would have got online while helping the whole process move along smoothly.
Christopher · 24 October 2017
★★★★★ 5/5
GoogleBernardo one of the best agents I've had anything in common with.
There is no problem that Bernardo cannot solve.
Bernardo is very helpful, polite, obliging, ready to help at any time. There is nothing unsolvable for him.
I can wholeheartedly recommend him as the best estate agent.
Beata · 23 October 2023
★★★★★ 5/5
GoogleThe team at Barnard Marcus Streatham have been amazing from start to finish. Helped me sell my house within days of it being on the market at a higher price that it had been valued by others. They have gone the extra mile to help me buy within Furzedown and have supported me throughout the whole process - updating me on a daily basis. Nothing was too much trouble for James Byrne and his team. Couldn't be happier!
Selina · 24 October 2017
★★★★★ 5/5
GoogleJust exchanged on a property through Barnard Marcus Streatham and I cannot thank them enough.
Done exactly what they said they would and sold my property above asking price on the open day.
Thank you to Bledian and the team for their hard work.
R · 11 January 2024
★★★★★ 5/5
GoogleGreat service. Josim was very helpful in every step to rent our property. Thank everyone.
Livia · 23 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with Barnard Marcus has been incredible. I want to thank Lucy in particular, she has been extremely helpful, kind and patient throughout. Always there whenever I have called in and I couldn’t recommend her or Barnard Marcus more. So grateful and so happy.
Luce · 23 October 2023
★★★★★ 3/5
GoogleAfter our offer was accepted it took us ages to sign the contract and when the first version of the contract was sent to us the tenancy period was wrong.
During almost one month we have been asking for the contract so that we could read it and sign it, but we only manage to get it 5 days before the move.
The process of deducting money from our account to remove the property from the market was quite fast, we even paid without having read or signed the contract don't think this would be the normal procedure.
We moved 10 days ago. When we came in the house it was filthy, carpets were not clean, kitchen ceiling was yellow from fat, furniture was left by the previous tenant, etc...
We sent emails reporting these issues and after ten days waiting. No reply...
Up until now we didn't receive the inventory of the house.
So, I would say that they haven’t been very professional with us.
It would be good if you could reduce your response time and at least provide dates on when we may expect to receive answers from the questions, we tenants raise.
1 year later:
Update 1:
I am trying to get released from a tenancy agreement, we already have the new person, but I asked to start the process and nothing happens. I call the branch and there is no one who can deal with lettings there! Completely unbelievable... Barnard Marcus Streatham worst branch ever...
Update 2:
Things started to move faster now.
Fábio · 23 October 2021
Agent replied · 22 October 2024
Hello, we are very sorry to hear that you believe the service of our Barnard Marcus team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@barnardmarcus.co.uk and we can look into this further for you.
★★★★★ 5/5
GooglePeter recently took over the branch and the service has been brilliant. Very responsive, kept us updated throughout the relet process and secured us a great tenant. Highly recommend speaking to Peter if you need help with a difficult tenant and securing a new tenant.
Shane · 23 August 2024
Agent replied · 22 October 2024
Thank you Shane for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFilipa and the company did an excellent job, it was quick, efficient and very professional. I like her approach to show me the house in and out in person. I got the handover of keys on the date I wanted to move in.
I would not hesitate to recommend Filipa for your real estate needs.
Serena · 23 October 2022
★★★★★ 5/5
GoogleThe Streatham team at Barnard Marcus were key to the successful sale of our property. There were plenty of challanges along the way but all of the team provided great advice and went the extra mile on a number of occasions. Highly recommend.
Lorel · 23 October 2023
★★★★★ 5/5
GoogleFilipa has been very communicative and helpful throughout the letting process, replying to emails very quickly and allowing the process to be as smooth as possible! We all know how stressful moving can be so its nice to have someone so helpful!
Titilope · 23 October 2023
★★★★★ 5/5
GoogleI found a rental property with Brooke who was super helpful throughout the process, kept me updated and was really easy to chat to in lieu of landlord - thanks so much to the BM team!
Beth · 26 November 2024
Agent replied · 10 December 2024
Thank you for your brilliant 5* review and thank you for your kind words Beth. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuper professional and attentive company. I was assisted by broker Joey and I couldn't have a better professional by my side, he understood exactly my needs and showed me the perfect property. The entire rental process was super quick and practical. Joey, thank you very much. I highly recommend it.
Aline · 26 March 2024
Agent replied · 22 October 2024
Many thanks aline mattos for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’m really pleased with Barnard Marcus Streatham. They helped me when I was looking to sell. Myles was very helpful and made the entire process so much more enjoyable than expected. Would recommend and will be reusing when I move again.
Maisy · 23 October 2023
★★★★★ 5/5
GoogleFilipa has been wonderful with the process of getting a flat after having some trouble with referencing and sending documents she made sure that we were always kept in the loop with what was going on and was extremely helpful with sorting everything out, overall she made it a very smooth transition.
Jessica · 23 October 2022
★★★★★ 5/5
GoogleDamon P at the Streatham Branch is very personable, responsive, helpful and understands client requirements and delivers.
Has great attention to detail and follows up to ensure everything gets done.
Will definitely engage him again in future if I need to and recommend him to friends.
A very positive and successful experience!
Michelle · 23 October 2022
★★★★★ 5/5
GoogleWe were recently looking for a property through Barnard Marcus, Streatham. The agent we dealt with, Leandra, was lovely. She made the whole process feel very un-pressured, whilst still following up with us regularly and listening carefully to what we were looking for - getting us in to view properties early when they came on the market. She was really patient with us being very picky customers and her whole approach made us wish we had found the perfect property through BM, as it would have been nice to know she would have had commission from a sale to us.
Thank you for making the process an enjoyable experience!!
E&P
Emma · 23 October 2020
Agent replied · 22 October 2024
Hi Emma, thank you so much for taking the time to provide our Barnards Marcus team with a 5-star review.
We are so happy to hear Leandra and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleAll my dealings with Barnard Marcus in Streatham were excellent. I mostly dealt with Adrian McCalla who was very pleasant, professional, approachable with great negotiation skills and nothing was too much trouble. Any queries I had were sorted out as soon as they possibly could be and very efficiently. I would recommend them to family and friends.PositiveResponsiveness, Quality, Professionalism
Robina · 23 October 2021
★★★★★ 5/5
GoogleI would definitely recommend Barnard Marcus Streatham to any renters. Filipa was very patient and helpful when we had a few issues with the referencing process. She was very reassuring and and prompt which I was very thankful for!
Maisie · 23 October 2023
★★★★★ 5/5
GoogleI have been using Barnard Marcus Streatham's Lettings team since 2020. The professionalism of the Lettings Manager Bernardo is second to none. If you're a landlord and looking for a seemless process, do not hesitate to contact them!
The · 23 October 2023
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