Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter going to multiple agencies and having no luck in finding an apartament to rent, im so glad i came across Bernard Marcus's office in streatham. Thank you Joey for helping me out in a short amount of time.
Steve · 23 October 2023
Agent replied · 22 October 2024
Many thanks for taking the time to leave us this excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Bernardo, Joey & co in the process of becoming a first-time landlord, and I cannot express how grateful I am for the exceptional support and guidance they provided throughout the entire journey. The whole team demonstrated a level of professionalism and expertise that immediately put me at ease.
As a first time landlord, I had numerous questions and uncertainties, and they patiently addressed each one, offering valuable insights and advice tailored to my specific needs. Their transparency and willingness to share their knowledge were invaluable in helping me make informed decisions.
Throughout the rental process, communication was seamless. Bernardo, Joey & co kept me informed at every stage, providing regular updates on property viewings, tenant applications, and necessary paperwork. This level of transparency not only alleviated any anxiety but also showcased their commitment to fostering a trustworthy and communicative relationship with their clients.
In addition to their professionalism, I was impressed by the team's attention to detail and efficiency. They handled the documentation and legalities with precision, ensuring a hassle-free transition into the role of a landlord. Their proactive approach in addressing potential issues before they became problems demonstrated their proactive and client-centric mindset.
I wholeheartedly recommend this team to anyone.
Hanushe · 25 February 2024
Agent replied · 22 October 2024
Many thanks for the great recommendation, 5* review and your kind words Hanushe. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFirst class service from their valuation appointment up until completion on my property. Always at hand to help with very high knowledge. Highly recommend Bledian and his team if you have a property to sell in Streatham
Mr · 23 October 2023
Agent replied · 22 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve recently let my property through this Barnard Marcus branch and I had a really great experience, Bernardo and his team are very nice and helpful, they were completely available for any needs. I absolutely recommend them.
Salvatore · 23 October 2023
Agent replied · 22 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally helpful at every stage of the process, made everything very easy!
Philippa · 11 May 2026
Agent replied · 11 October 2026
"Thank you for your kind words! We are thrilled to hear that we were able to make the process easy for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a wicked experience with all the help from Roxanna she's been a star , guiding us in the right direction 10/10
Tommy · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for the kind words! We are delighted to hear that Roxanna provided you with exceptional assistance. Our team takes pride in guiding our customers in the right direction. We truly appreciate your 10/10 review. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely flawless experience with Barnard Marcus from start to finish Buying and Selling. A big thank you to Damon for his professionalism showing us around the property, we immediately could see ourselves living in and put an offer in which was accepted. Also, a big thank you to Glen for arranging the valuation of our property so swiftly. Was very impressed with James' enthusiasm and great efforts to get us and over the asking price offer for our home within 1 open day. And lastly a huge thank you to Katie Shean (sales progressor) for constantly chasing everything up to ensure a quick completion. Highly impressed with the whole team and would recommend.
Michael · 23 October 2022
★★★★★ 5/5
GoogleDamon, Glen and Annabel were all extremely professional, helpful and responsive throughout our purchase of our flat. Damon was excellent during the initial and subsequent flat viewing showing us all the details of the property and answering all of our questions about the offer / purchase procedures, Glens' prompt communication with us when putting our offers in for the flat was crucial, and Annabels' coordinating between the various parties leading up to exchange and completion was also superb. Overall we were extremely happy with Barnard Marcus - Thanks for everything!PositiveResponsiveness, Quality, Professionalism
Charlie · 23 October 2022
★★★★★ 5/5
GoogleThanks to Josaim who made my life easier to find a flat for my family and make the process very easy. Great service, very helpful and always with a smile.
Mounir · 25 February 2024
Agent replied · 22 October 2024
Thank you for leaving us your superb 5* review Mounir. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAppalling Experience
I am compelled to share my extremely disappointing experience with Barnard Marcus Streatham by leaving this 1-star review. The events that unfolded during my tenancy with this agency have been appalling, prompting me to caution potential clients.
During a recent vacation, my rented flat became the target of a burglary orchestrated during house viewings organised by Barnard Marcus Streatham. The lack of communication regarding these viewings, coupled with the unprofessional conduct of their staff, has been profoundly distressing.
The senior manager, Bernardo Reggi, completely disregards tenant rights and safety. Despite explicit requests for communication via email due to work commitments, persistent phone calls disrupted our lives. Additionally, the failure to report the burglary during a viewing and the subsequent conflicting statements provided to the police only added to the chaos.
My attempt to address these issues during a visit to their office was met with aggression and unprofessional behaviour from Mr. Reggi. Instead of empathy and resolution, I experienced hostility.
In light of these incidents, I implore potential clients to be cautious when considering Barnard Marcus Streatham for their property needs. The lack of security measures during viewings, miscommunication and unprofessional conduct of their staff are serious red flags.
Moreover, after the property was burgled, they refused to provide the landlord’s contact details, as Bernardo Reggi (Senior Manager) claimed that the landlord "doesn’t have time for people like us" since he owns multiple properties around the area and doesn’t want to waste his time on us.
I sincerely hope that this review serves as a warning and encourages the agency to take immediate action to rectify their shortcomings and ensure their clients' safety, security, and well-being. Finally, I want to warn everyone that the 5 star reviews you see on here are from the estate agents keep begging the people to leave reviews after they signed the papers as they asked me around 5 times when I signed with them. Therefore, it doesn’t truly reflect their professionalism at all.
Seokjin · 27 December 2023
Agent replied · 22 October 2024
Hello, please contact us via complianceresidential@sequencehome.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleJoey was really helpful in finding me a property in a short space of time! He ensured that I had all I needed and supported me during the process. Joey was efficient and kind!
Stefania · 23 October 2023
Agent replied · 22 October 2024
Thanks for your glowing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJoey has been absolutely fantastic, always professional, with great communication skills, extremely helpful and friendly- he really made the whole experience of house moving much easier. Cannot thank him enough!
Ursula · 11 January 2024
Agent replied · 10 January 2025
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMany thanks to Peter who helped us find the perfect flat. Very helpful throughout the process, highly recommend.
Ditko · 23 August 2024
Agent replied · 22 October 2024
Thanks Ditko for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have contact Barnard Marcus and been helped by Joey who has provided an outstanding service for my new property, with professionalism and friendly attitude.Thanks Joey
ELISA · 26 March 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us your 5* review ELISA! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFilipa is a wonderful consultant and she has gone out of her way to help me rent my first home. She is very kind, knowledgeable, incredible professional, and always helpful with any information I needed. Highly recommend Barnard Marcus, I will 100% reach out to them again if I have to move in the future. Thank you for being so amazing, Filipa! :)
Delia · 23 October 2023
★★★★★ 5/5
GoogleJoey was extremely helpful throughout our house hunting process. His expertise, communication and dedication made my home buying experience seamless. I highly recommend him to anyone searching for their dream home!!
Telmo · 23 October 2023
Agent replied · 22 October 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally great service, friendly, informative and helped me. Brooke especially handled everything professionally, ensuring I knew everything I needed to and was able to point me in the right direction for all my questions.
D · 2 September 2025
Agent replied · 8 September 2025
Thank you for your wonderful review! We are so happy to hear that Brooke provided you with exceptional service and was able to help you with all your questions. We strive to ensure our customers feel informed and supported. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI let my properties through this branch and I've always felt looked after by Bernardo and the team. Highly recommend them to any first time landlords and not.
Arvin · 11 December 2023
Agent replied · 10 December 2024
Hi Arvin, Wonderful to read such a great 5* review of our local team. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleExcellent service from Bernado who heads up the rental department.
As a landlord, Bernado found me suitable tenants within a quick period to avoid any void period. Bernado has been super responsive with clear communication througout. It is a pleasure to continue to work with this agent and I have done for the last 9+ years of being a landlord in the Streatham area. Nothing is too much trouble. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
James · 23 October 2022
★★★★★ 5/5
GoogleSold my house using Barnard Marcus. The team were fantastic all of the way through, helping me at every turn especially Bled the office manager. Thank you so much, Sophie.
Sophie · 23 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll the agents were great at the Streatham branch, they were very quick & efficient when marketing and selling my property. Damon was my main point of contact and he was super efficient, we had excellent communication throughout the whole process, he was professional and I knew if I had any problems, I could call him at any time and he would help sort things out. I highly recommend. Thanks for great service!PositiveResponsiveness
Laura · 23 October 2022
★★★★★ 5/5
GoogleI had a positive experience with Barnard Marcus, specifically with Joey. He went above and beyond to find a property for me and tried to fit my specifications as much as possible.
I have never had such an outgoing and positive experience with an estate agent. I could tell he truly cared about finding me a place and not just doing a job. he should get a raise.
Parth · 25 April 2024
Agent replied · 22 October 2024
Thank you for your glowing 5* review parth patel. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI approached Adrian McCalla (Streatham Branch) when I saw him conducting viewings on my road. Because he looked well presented and professional I asked him for advice about selling my home.
This was a good move as 8 weeks later I got my house sold! Adrian has been fantastic; he listened to my wants and needs and was able to transform this into a successful sale. He communicated effectively and advised well and when he promised to call he did. He respected my home, ensuring prospective buyers adhered to the social distancing rules so that I felt safe during and after viewings.
I only wish Adrian was on the other side of the process to help me find the home I am looking for, as he is a trustworthy and pleasant agent. “Thanks Adrian" and not forgetting Yinka too.
DiannePositiveResponsiveness, Professionalism
Charlette · 23 October 2021
★★★★★ 5/5
GoogleI want to say big thank you to Damon at the Streatham branch for showing me impressive 4 houses in an hour whilst being super professional and helpful throughout. He really showed knowledge about the houses he was showing, walked me through the buying process and gave some helpful tips. He also seemed very genuine which I’m not usually expecting from an estate agent so I would have been completely comfortable to go through the purchase journey with his assistance. I ended up finding my dream place through another agency but if I ever need to sell my place I know who I’ll go to. Thank you!PositiveResponsiveness, Quality, Professionalism
Nea · 23 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.