Trusted Agent profile · Wandsworth

Barnard Marcus Streatham reviews in Wandsworth

4.6

★★★★★ Excellent

290 reviews across 1 platform

120 Mitcham Lane, Streatham, SW16 6NS, Wandsworth, SW16 6NS

Barnard Marcus's office in Wandsworth, at 120 Mitcham Lane, is rated 4.6 out of 5 across 290 reviews on 1 platform, including 290 Google reviews rated 4.6.

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4.6 / 5

290

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Google

Adrian McCall was exceptional with his communication regarding the Sale of my mother’s House, due to myself living in Florida. Always upbeat and friendly Yet very professional. would definitely use him again in the future.

Stella · 26 March 2026

Agent replied · 16 April 2026

Thank you for sharing your positive experience with Adrian McCall! We're thrilled to hear he provided exceptional communication and professionalism throughout the sale of your mother's house. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently had the pleasure of dealing with Peter from Bernard Marcus, I recently moved to the area and Peter went out of his way to find the best property to suit my needs, thanks Peter highly recommend!

Ryan · 23 August 2024

Agent replied · 22 October 2024

Thank you for your glowing 5* review and recommendation Ryan. Kind regards, Lucy, Customer Relations

5/5

Google

Roxana Zendri (Mortgage Services Consultant) at Barnard Marcus has been wonderful to work with! She made the mortgage application process super easy and clear to understand, and was very knowledgeable and helpful. I definitely recommend her services.

Hannah · 16 February 2026

Agent replied · 16 April 2026

Thank you for the amazing review, Roxana! We are thrilled to hear that our mortgage services consultant, Roxana Zendri, provided such a positive experience for you. Making the mortgage application process easy and clear is our goal, and we are glad to have exceeded your expectations. Thank you for recommending our services. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I dealt with Adrian McCAlla from the Furzdown Barnard Marcus office and I was incredibly impressed by his professional and proactive manner. Adrian went out of his way to be helpful and schedule viewings on suitable properties and he dealt with my queries in a helpful and knowledgeable manner. As a result I found my perfect house and felt supported throughout the purchase process. I wouldn't hesitate to recommend this estate agent for future use.

Kelly · 23 October 2020

Agent replied · 22 October 2024

Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Barnard Marcus team provided a five-star service!

5/5

Google

We just bought our first house and we are extremely satisfied with Barnard and Marcus. We were running out of time because we had to leave our flat before exchange contracts and Glen and Adrian helped to speed up the process with the solicitors. In particular Glen handled some situations between both sides solicitors and vendor to finish the process before Christmas. These are the kind of things that we appreciate from an agency.

A · 23 October 2020

Agent replied · 22 October 2024

Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that our Barnard Marcus team provided a five-star service!

5/5

Google

My partner and I are very happy with the great work Filipa Carreira has done (and continues to do). She has helped us from the first moment with all our doubts, adapting to our needs and being very flexible, patient and professional. She has given us the necessary confidence to carry out all the procedures and formalities and for this we are very grateful and we recommend that, if you have to start any procedure, do not hesitate to ask for her. Filipa is a great letting negotiator. Thanks, Celia Spinola

Celia · 23 October 2023

5/5

Google

A massive thank you to Barnard Marcus Streatham. Letting your properties while overseas couldn't be easier. Bernardo is always on the other side of the phone, ready to resolve any issue that could arise. I highly recommend Bernardo and the team, for a fast and reliable letting service.

Tommaso · 23 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Google

I would strongly discourage engaging with this particular agency. Despite initially satisfactory conditions, issues arose after signing the contract and making payment for a 4-bedroom house. Extensive refurbishment work was still ongoing when we moved in. This exposed us to prolonged periods of living in dusty conditions, with tools scattered throughout the master bedroom and other communal areas in the house. During both viewings before we made the offer, we informed our agent, Josim, that a fourth individual would be joining us in a few months. Josim had no objections and even suggested converting the living room into a bedroom as it was much bigger than the 4th bedroom (as we later found out 4th bedroom is only suitable for the child under 10yrs old). We were also not made aware that the house had a House of Multiple Occupancy (HMO) license that only allows three tenants at the property. As a result, we are now bound by a two-year contract and are unable to include our friend as a tenant. When we reported this issue to the agency, Daniel Bickerdike, the Area Lettings Manager, responded by stating that Josim does not recall such a conversation and dismissed the possibility altogether. Then in April, we contacted the branch to include my partner as an occupier. Peter Petrov (lettings manager) informed us that a new tenancy agreement would be necessary, at a cost of £300 for the landlady, excluding VAT and referencing fees. During our correspondence, Peter also inquired if we would be open to covering these expenses, citing the landlady's significant refurbishment costs and suggesting she may consider reducing her financial burden. This request is in direct violation of the Tenant Fees Act implemented in 2019, further highlighting the agency's incompetence. On June 24th, Peter left a voicemail claiming that he had received a response from the council and would add my husband to the contract within two weeks. However, four months have passed with no resolution to this matter. Additionally, the property management team has been unhelpful. When we discovered a severely deteriorated washing machine upon moving in, we provided photographic evidence to our property manager and requested a replacement. Instead of addressing the issue, she merely directed us to cleaning products as a solution. Regardless of the possibility of developing skin diseases from a mouldy machine, as long as it functions properly, it is deemed suitable for use according to her. Overall, the past four months have been highly distressing, leading us to file an official complaint and await a response. I strongly advise prospective tenants or landlords seeking their services to consider alternative agencies.

Agniuska · 23 August 2024

Agent replied · 22 October 2024

Hello Agniuska, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Barnard Marcus Streatham was exceptional! They were very responsive, proactive and extremely supportive throughout the entire process. A special thanks to Brooke and Joey, you are the best!

Renata · 19 October 2024

Agent replied · 22 October 2024

Hello Renata, Thank you so much for your wonderful 5* review! We're thrilled to hear that Brooke and Joey provided exceptional service and support throughout your experience with us. Best regards, Lucy, Customer Relations Team

5/5

Google

Just rented a flat through Barnard Marcus and Joey is an absolute star. There were some delays on my end due to issues with my previous tenancy and he was so patient and understanding, always quick to respond to my queries and really friendly.

Jo · 27 November 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The Streatham office was amazing for finding a flat! Peter was so incredibly helpful in finding a flat and with the whole process and Brooke was very quick at the office for the keys handover as well! Would highly recommend!

Ariel · 17 June 2025

5/5

Google

Everyone at Barnard Marcus was helpful, professional and kept us well informed. They found us the perfect family for our rental property, quickly and without a fuss. We are delighted and would highly reccomend them.

Penny · 11 January 2026

Agent replied · 11 October 2026

Thank you so much for your positive review! Our team at Barnard Marcus is dedicated to providing top-notch service and finding the perfect match for our clients. We are thrilled to hear that we exceeded your expectations and appreciate your recommendation. Best Wishes , Lucy, Customer Feedback and Support Team

5/5

Google

Had such a good experience with Bernard Marcus, Brooke and Joey were amazing. They took the time to understand what I was looking for in a property and only showed me protest they knew we’re going to be perfect. Thank you for all your hard work and amazing support.

Nicole · 22 February 2025

5/5

Google

Peter and Brooklyn were excellent to deal with and made the process of renting out my flat swift and hassle-free. Thanks so much to both…

Nathan · 17 October 2024

Agent replied · 22 October 2024

Many thanks Nathan for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We are just in the process of buying our first home and had a really good experience with Barnard Marcus in Streatham. We're mostly in touch with Adrian who is very friendly and always on time for the viewings. Communication is great and they are quite flexible when scheduling viewings. Glen is also really nice and very helpful trying to speed up the house buying process. Definitely recommend!

Viktoria · 23 October 2020

Agent replied · 22 October 2024

Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Barnard Marcus team provided a five-star service!

5/5

Google

Excellent customer service given by Bledian curaj the moment I met him! Bledian was warm and welcoming, he made me feel comfortable at every step of the sale! Bledian even gave me his personal number so that if there were any queries I could message him directly. I would recommend Bledian to my family and friends who are on the hunt for a property! Thank you and your team at Barnard Marcus Streatham Estate agents.

`omario · 23 October 2023

1/5

Google

Very rude and unprofessional staff. I called for three days straight, always first thing in the morning, and was told each time that “someone will call me back.” No one ever did. When I asked why, the staff member got rude and dismissive. To make matters worse, when I asked about the property I was interested in, I was told instantly that it was “not available anymore,” which felt like an excuse just to get rid of me rather than a genuine answer. By far the worst customer service I’ve experienced, no respect, no professionalism, and no care for customers.

Marcelo · 18 August 2025

5/5

Google

Peter was extremely helpful and offered a great service, he helped us secure a tenancy at a great price very quickly. Highly recommend Peter in the office.

Veronica · 23 August 2024

Agent replied · 22 October 2024

Many thanks Veronica for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Really excellent marketing of the property and a realistic and most importantly an honest valuation that came through in an offer very quickly. Bledian and his team were very efficient, professional and friendly, making selling our home to move abroad considerably less stressful as a result. I greatly appreciated how prompt they were at getting back to me about any queries I had, and they were proactive at keeping me updated throughout. Highly recommend

Gozde · 23 October 2023

4/5

Google

We had a great experience working with Joey & Peter while searching for our new home. They were professional, responsive, and really took the time to understand what we were looking for. The process was smooth overall, and their support made a big difference. Would definitely recommend!

Nureen · 9 August 2025

Agent replied · 8 September 2025

Thank you for your excellent review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Hosana & her manager, Jason King have been fantastic during my purchase. Thank you for ensuring a swift transaction... very pleased to have managed to get the keys before Christmas!

Zak · 11 January 2026

Agent replied · 11 October 2026

Thank you for your kind words, we are thrilled to have exceeded your expectations and delivered a swift transaction. We are delighted that you were able to get the keys before Christmas. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I had my property on the market with another agent for 3 months. Bernardo and the team managed to secure tenants for me within the first week of marketing. I highly recommend them!

Kulanathan · 26 March 2024

Agent replied · 22 October 2024

Kulanathan Ratnam many thanks for your excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I've been renting through Barnar Marcus for the last 2 years and I can confirm that they have been by far the most professional estate agency I've ever dealt with. The manager Bernardo is always available and helpful. Strongly recommend.E

Mattia · 23 October 2023

Agent replied · 22 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We had a very positive experience with selling of our property with Streatham branch. Bled was amazing, knowledgeable and so helpful, nothing was too much to ask. Best estate around. Thank you

Zuzana · 26 March 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us this amazing 5* review Zuzana Forbes. Kind regards Lucy, Customer Relations.

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