Barnard Marcus Southfields reviews in Wandsworth

★★★★★ 5/5

Google

Ben Cowles was referred to me for a good contact for mortgage advice. I have a property that i as renting out and still paying off what remained on a mortgage. I'd spoken to other advisors and said that i had this property and wanted to understand what my options were. Ben was the only advisor i spoke to that suggested that a remortgage to release equity. We spoke to a mortgage advisor that provided advice rather than just submits mortgage applications. After agreeing to use Ben for the process of applying for 2 mortgages and a home purchase, he kept up the communication insuring I knew what i needed and when as well as liaising and prompting other people/companies in the process. The best example was when he prompted me to ask the solicitor whether s/he knew that i need them to process a buy to let as well as a residential repayment mortgage, Had he not done this we'd have missed the tight stamp duty deadline. Other examples are numerous, but Ben initially sold himself (and Barnard Marcus) on his ability to get stuck in. I think the fact that he carried out the relevant income checks etc and then was able to proxy that information to the sales agents when we wanted a second booking was invaluable. We even had to change providers very late on the day and i suspect it was thanks to his tenacity that we managed to get the level of escalation etc that was required to get the application completed in time. The short version is, as well as knowing his craft (mortgage advice), Ben gets stuck in and involved with the whole process. I cant recall a single occasion where i had to prompt him for anything, he is always one move ahead.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 25 October 2021

★★★★★ 5/5

Google

Thanks to Chris and the team for helping us to sell in Claudia Place! They managed to achieve a sale price within the indicative range, but where they really proved their worth was in dealing with a particular difficult chain. Chris was relentless, pushing the sale forward and keeping us updated at all times. What was a stressful situation was made much easier knowing Chris was on the case. We absolutely recommend Barnard Marcus in Southfields for sales!PositiveResponsiveness, Quality, Professionalism, Value

N · 25 October 2021

★★★★★ 5/5

Google

Barnard Marcus was great! My flat went up for sale on 7th June 2021 and I accepted an offer on 14th July 2021 at just below asking price. Sharon was very knowledgeable and friendly, she carried out the initial valuation and kept me updated as to interest regularly and put the work in to change the photos and those kind of bits round to keep engagement high. We used Inhouse Photography to take the photos and video of the property. It was very quick to organise and didn’t take any time at all for the photos to be taken and for the property to go live. The viewing process was a little tricky with working from home and having to try and avoid viewings during work meeting times, however Dec, Cameron and Chris organised the viewing for times that worked for us which was really appreciated. Once an offer was received, they also worked with me to understand the offer and guided a bit of back-and-fourth until I received the best offer I could. During the conveyancing process Cameron was quick to provide updates and nudge the buyers when needed. There are always hiccups when you sell a property but Cameron’s friendly manner helped me feel at ease and confident that it would work out. Overall, I found the Southfields team professional and friendly, 5*.

Hannah · 25 October 2021

★★★★★ 5/5

Google

Bernard Marcus recently helped to sell my flat. Chris and Declan in the Southfields branch were fantastic. From valuation to completion they didn’t put a foot wrong. Chris gave me some great advice on how best to present the property for viewings and within just a couple of weeks I had lots of interest. Declan handled the sale brilliantly and we soon completed without any hitches. All the staff I spoke to were extremely helpful and thorough. I wouldn’t hesitate to recommend Bernard Marcus.

Simon · 25 October 2021

★★★★★ 5/5

Google

We just sold a large home through Barnard Marcus and they were absolutely fantastic! The whole team were 'on it' from the start and worked very hard. We chose them over other local estate agents as Chris Randall arrived to value our property and was fully prepared with information on many comparable properties. When we had very stressful times with our buyers changing their finances around and creating enormous worries for us, Chris handled these difficulties with clarity and knowledge. He made total sense with his recommendations. The rest of the team including Sharon, Cameron and Declan were all very helpful. My wife and I highly recommend the team in Southfields! They achieved a sale over asking price!PositiveResponsiveness, Quality, Professionalism, Value

Nick · 25 October 2021

★★★★★ 5/5

Google

We sold our property via Barnard Marcus and found Chris and his team to be highly responsive and professional. They kept us up to date, particularly during the unusual challenges of the pandemic and backed up all their advice with data, acting as true partners throughout the process. Once a sale had been agreed, they continued to work hard to progress the sale despite external delays and worked to complete within our deadlines. I would highly recommend them to any potential sellers.PositiveResponsiveness, Quality, Professionalism, Value

Selina · 25 October 2021

★★★★★ 5/5

Google

Can I be totally honest? Buying a property (for anyone who doesn't know) is hard work. Despite the estate agent you opt for, there are a lot of variables which make the process stressful despite all the preparation you do - most people do say its a tough process and they are right!. That said, it was good working with Barnard Marcus. Dec from the team showed me a property almost the next day after I called them with interest. He was professional, prompt and showed the perfect property for my needs. I worked with various members of the team over the course of the transaction and, whilst a bit turbulent due to many other factors, it was good working with the team. Sharon was great in chasing up on the solicitors and keeping me informed on the sellers side. Seb was great and very thorough in securing a mortgage offer and following up on the specific requirements from the lender. Chris (team lead) helped lot in pushing though to completion. I visited the branch often so got to meet / know the team more and that was quite enjoyable to have frequent face to face communications. A great team - good to work with and more importantly , got the job done!. Word of caution - make sure you choose the right solicitor - It will make your life a lot easier! Good work BM team and thanks again for getting this over the line.PositiveResponsiveness, Professionalism

Colin · 25 October 2021

★★★★★ 5/5

Google

Chris and his team helped us sell our property quickly (we had offers within 1 week of viewings!). The entire team were always responsive and professional. Chris in particular made you feel like you were in good hands. The marketing was spot on and we were very pleased. We also got our mortgage with Ben, he was knowledgeable and helped us get over the line with our lender. Would highly recommend the team, they coped admirably in the difficult trading environment during the first lockdown in 2020.PositiveResponsiveness, Quality, Professionalism

Eugene · 25 October 2021

★★★★★ 5/5

Google

Fantastic service from William, Sharon and the team throughout the sale of our house. The marketing was excellent and they managed to secure a higher sale value than any of the other estate agents were even suggesting we market the property for. William’s help in chasing solicitors and communicating between parties was also invaluable. We’d thoroughly recommend using Barnard Marcus for the sale of your property - our experience has been great from start to finish.PositiveResponsiveness, Quality, Professionalism, Value

Jack · 25 October 2021

★★★★★ 5/5

Google

Great service from a lovely team. Big thank you to Louie, Chris and Kecia for being so professional and helpful even when things were going pear shaped.

Rosie · 25 October 2023

★★★★★ 5/5

Google

I have recently purchased a flat through Barnard Marcus and couldn't be more impressed with the service from Chris and the team. They were all extremely professional, responsive, friendly and very proactive when new properties became available on the market. From the first phone call through to completion, the team made the process as smooth, efficient and stress free as possible. Would definitely recommend for buying or purchasing your flat in the Southfields area!PositiveResponsiveness, Quality, Professionalism, Value

Mia · 25 October 2021

★★★★★ 5/5

Google

We recently sold with Barnard Marcus and Chris was lovely and always on hand to help. We had such a good experience with this agent everything went smoothly with the sale. The sale was secured within the first 2 weeks of the property going on the market. Everyone at this branch were always willing to help and very polite and we felt we were in good hands. I would highly recommend them. Thank you once again.

Fayiza · 25 October 2021

★★★★★ 5/5

Google

After struggling for over 6 months with a Southfields local independent Barnard Marcus were a lifeboat. They knew how to market my property properly and sold my flat within 2 weeks! As they were part of a bigger framework they were able spread the net wider to find the right buyer. Everyone has a can do attitude and a much happier experience all round. Thank you Chris for all your help and the team. Throughly recommend.

Deborah · 25 October 2021

★★★★★ 5/5

Google

Chris and his team were amazing! They really looked after us, made sure we got the best price and were professional throughout. They kept us up to date with everything at all times and their communication was second to none. We’ve had such a bad experience with other agents in the area, but these guys were a breath of fresh air. I would 100% recommend them to anyone looking for their next move.

Nicola · 25 October 2021

★★★★★ 5/5

Google

Chris Randal and the rest of the team at Barnard Marcus were key to the successful sale of our property. There were plenty of challenges along the way but all of the team provided great advice and went the extra mile on a number of occasions. Highly recommend with a 5 star review.

Gordon · 25 October 2023

★★★★★ 5/5

Google

Ben Cowles was recommended to me by a friend and for good reason. Despite being the mortgage advisor, Ben also forwarded flat options to me and actually found the flat I ended up buying. I feel the service I received was above and beyond what was required or expected and his open, friendly and accommodating (WhatsApping me while I was abroad to keep me up to date) approach was much appreciated and made all the difference. I highly recommend Ben.

Mark · 26 October 2019

★★★★★ 5/5

Google

Barnard Marcus Southfields have been very helpful with finding our new property. Ben helped us with the mortgage and found us better deals than we could have ourselves and sorted out everything for us very smoothly. William and Declan were lovely, showing us around properties, and Chris even went the extra mile finding us a property to view which wasn't quite on the market yet but ticked all our boxes. We couldn't recommend these guys more. Thanks to them we now have our dream house (and our dog!) Chris and Marina Sedgwick.

Marina · 26 October 2019

★★★★★ 5/5

Google

My wife and I had the pleasure of purchasing a property through Barnard Marcus, Southfields. We initially spoke to Will who took us to view a variety of properties to gauge exactly what we were looking for. Once we had an offer accepted we were invited to speak to Ben, the Mortgage Adviser. Although we had an Agreement in Principle we thought we would hear what Ben had to say. He was very helpful and found us a different deal that better suited our needs. Will, Ben and Chris (Branch Partner) made the purchase a breeze. They clearly worked very closely together on a daily basis to ensure every step of the process was expedited at the first opportunity. They also recommended a conveyancer who was equally as impressive. If you’re looking to purchase a property in Southfields then these are the guys to go to. Highly recommended!

Chris · 26 October 2019

★★★★★ 5/5

Google

Purchased a property through Barnard Marcus and was frankly thoroughly impressed with the whole process. I was shown the property initially by Declan who went out of his way and accompanied me on his day off. Our offer was successfully negotiated with the sellers, which included looking further up the chain to make the price work for everyone, and it was very plain sailing from there. Chris was excellent and kept me informed throughout. Thanks guys for all your help.

Matt · 26 October 2019

★★★★★ 5/5

Google

We were delighted with the level of service Barnard Marcus provided which was above and beyond what we expected to receive given our previous experience of estate agents. Chris and the team's knowledge of the Southfields market, professionalism, patience and regular communication were a real point of difference. They were contactable outside working hours and showed a real commitment to their profession, fighting hard on our behalf to deliver a result. We originally chose Barnard Marcus as they were able to demonstrate a superior local knowledge and track record in flat sales (vs houses) to their competitors and were the most confident of delivering a result that they subsequently backed that up. Their fees were competitive (and subsequently well earned!) and their contract flexible to our needs. We have already recommended Barnard Marcus to other neighbours contemplating selling and would encourage anyone seeking to buy or sell a flat in the area to contact Chris and his team. Alex K and Michelle VSK

Alex · 26 October 2019

★★★★★ 5/5

Google

Received excellent service as first time buyers from all the team at Barnard Marcus Southfields. Will originally showed us the property and was incredibly patient with us when we wanted to see the property again at inconvenient times of the day! Chris was also fantastic in providing us with lots of advice about the best way to proceed with a complex freehold/leasehold issue. We also used Ben for our mortgage who provided a very personable service throughout the process and was always available to guide us through the mortgage process. All three of the above were incredibly helpful throughout the process - particularly when things got stressful!

Sam · 26 October 2019

★★★★★ 1/5

Google

I made the huge mistake of listing my flat with Barnard Marcus, when I wish I had listed it with KFH from the outset. Barnard Marcus sold the dream and then weren't able to deliver at all, with not a single second viewing over the course of many weeks. KFH sold my flat within a couple of days. My flat was also burgled while my keys were in the care of Barnard Marcus, all my sentimental belongings throughout my life were stolen (not to mention the emotional trauma) and Barnard Marcus were offensively rude in their response, when I was just trying to find out more information and dealing with the huge repercussions from the burglary. I encourage anyone considering selling their property to list with KFH rather than Barnard Marcus

Lisa · 25 October 2022

★★★★★ 5/5

Google

Barnard Marcus Southfields were unbelievable in our recent property purchase. Chris, the branch manager, took it upon himself to ensure that our very tight deadline was made and was in constant communication to ensure everything was on track. Chris and his team were on hand to assist with any queries and resolve any issues at a moments notice. All round great people and service which I'd definitely use again.PositiveResponsiveness, Quality, Professionalism

HectorSales · 25 October 2021

★★★★★ 5/5

Google

I have recently used Ben Cowles as my mortgage advisor on a multi-property remortgage and purchase transaction. With entusiam overflowing, Ben provides first rate advice in an upfront and clear manner. His pragmatism and frankly impressive dedication (available 24/7 365) has undoubtedly saved me money and made a complicated arrangement work. I would recommend anyone needing a mortgage to use Ben, especially if you value having a genuine personal service on hand to help when things get stressful. Thanks Ben!!

George · 26 October 2018