Trusted Agent profile · Wandsworth

Andrews Balham reviews in Wandsworth

4.9

★★★★★ Excellent

2,143 reviews across 2 platforms

2-3 Balham Station Road, Balham, SW12 9SG, Wandsworth, SW12 9SG

Andrews's office in Wandsworth, at 2-3 Balham Station Road, is rated 4.9 out of 5 across 2,143 reviews on two platforms, including 252 Google reviews rated 4.8.

Google logo

4.8 / 5

252

Reviews on Google

This office

Trustpilot logo

1,891

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Our agent

Our agent, Holly, was extremely helpful throughout the process of buying our first home. She helped made the process feel less stressful and was always accommodating to our needs/ requests such as re-visiting the property on multiple occasions throughout the process and contacting the solicitors to chase up the progress without being asked too. Would always recommend Holly and Andrews.

Dan · 18 September 2024

Agent replied · 23 October 2024

Thank you, Dan. We're thrilled to hear Holly made your first home-buying experience a pretty smooth one. Your recommendation means a lot to us. Enjoy your new home!

5/5

Trustpilot

Furniture deliveries when you live…

Furniture deliveries when you live abroad can be more stressful than normal - especially because you cannot be there to receive them. Luckily for me, Brianna, Karina and Molly went out of their way to ensure that the deliveries made it safely into the property. I cannot thank them enough for being my eyes and ears and door openers. They didn't have to do this - they did it because they provide a brilliant service. Thank you again.

Lesley · 16 September 2023

Agent replied · 23 October 2024

Hi Lesley, thank you for the review. Great to see our staff members going above and beyond to help our customers out when they need us.Fantastic review, thank you Rhys.

5/5

Trustpilot

Letting through Andrews

I've been letting my rental property through Andrews for many years, and have always had efficient and prompt service from whoever I have been dealing with regarding both finding tenants and the management of my flat. Monika Lami is my current contact and she is just as efficient and helpful as her predecessors - I am very pleased.

AA · 8 October 2024

Agent replied · 23 October 2024

Thank you ! We're thrilled to hear about your positive experience with our team, especially Monika. Your satisfaction with our service over the years means a lot to us.

5/5

Trustpilot

First time buyers

Upon getting an offer accepted for our first home, we can recommend Andrews and more specifically, Elliot, the estate agent that we have dealt with directly. He has been super helpful, always approachable and quick to return our questions and queries. As first time buyers the whole process was very new to us but Elliot made things as simple and straightforward as possible and we have felt confident throughout the process.

Lee · 14 February 2024

Agent replied · 23 October 2024

Hi Lee, thank you for the five star review. Fantastic to see that Elliot and the team were able to deal with all your needs and help you through the process. We know that it can be difficult to navigate a house move, especially as a first time buyer, so it's brilliant to see that the Andrews team were on hand to help you each step of the way. Thanks, Rhys

5/5

Trustpilot

We dealt with lovely Hayley…

We dealt with Hayley Tennet when we needed some help. She was amazing. Really intuitive, helpful and knowledgeable. She recognised what was important to us and really reassured us over any concerns we had. She made everything clear when we didn’t understand things. We left the meeting feeling positive and that we were in very good hands. Highly recommend Hayley at Andrews.

ASB · 23 July 2024

Agent replied · 23 October 2024

Thank you for your kind words about Hayley! We're thrilled she provided such excellent service and reassurance. Your recommendation means a lot to us.

5/5

Trustpilot

Caring and helpful team

I would like to take a moment to thank Tracy and her team at the agency. My partner and I were facing difficulties in locating an available flat, but thanks to their diligent efforts, we were presented with several viable options. The support throughout the process has been invaluable, and I am truly grateful for everything they have done.Thank you 🙏

Valentina · 6 August 2024

Agent replied · 23 October 2024

Thank you, Valentina! We're thrilled Tracey and the team could assist you and your partner in finding the perfect flat. Your kind words mean a lot to us!

5/5

Trustpilot

Amazing support from the team

The team were incredibly supportive throughout the transaction; as a first time buyer, I was new to the process and Emma was there to support me and make sure all of my questions were quickly answered and provided me consistent updates. Thank you to Emma, Zak and the rest of the Andrews team for all of the help, would definitely recommend :)

Gabriela · 12 July 2024

Agent replied · 23 October 2024

Hi Gabriela, thank you for taking the time to share your experience. Brilliant to see that Emma, Zak and the rest of the team were so accomodating, providing you with all the support you required throughout. Thanks again, Rhys

5/5

Trustpilot

I had a fantastic experience working…

I had a fantastic experience working with Andrews bath. They were incredibly professional,and helpful throughout the entire process.we found the perfect home that meets all our needs. Highly recommended!

Pavankalyan · 28 September 2026

Agent replied · 10 October 2026

Dear Pavankalyan Yadav Janapati, Thank you for your wonderful review! We're thrilled to hear about your fantastic experience and that we could help you find the perfect home. Your recommendation means a lot to us. Best wishes , Lisa

5/5

Trustpilot

Highly recommend Andrew’s for tenants

We are currently working with Tracey at Andrew’s and the process so far has been brilliant! Tracey keeps us updated throughout the process and understands exactly what we are looking for in a property. So often with estate agents it can feel like they don’t care but it’s not the case with Andrew’s at all. Highly recommend Andrew’s for tenants!

Paigan · 1 August 2024

Agent replied · 23 October 2024

Thank you, Paigan! We're thrilled to hear about your positive experience with Tracey. Your recommendation means a lot to us. We look forward to continuing to help you in finding the perfect property!

5/5

Google

Junior has been fantastic helping me navigate how to go about selling a leasehold, very knowledgeable & explains clearly, also putting me in touch with the right people to help further.

Caroline · 9 August 2025

Agent replied · 8 September 2025

Thank you, Caroline, for your wonderful feedback! We're thrilled to hear that Junior was able to assist you effectively. Your satisfaction is our priority, and we're glad to have been part of your journey. If you need further assistance, feel free to reach out. Best wishes, Jake

5/5

Trustpilot

Monika Lami

I’ve been a landlord with Andrew’s for almost 5 years and from day 1 they’ve been extremely helpful and professional. I’ve never experienced any issues or problems.

Nadia · 30 September 2026

Agent replied · 10 October 2026

Hi Nadia, thank you for your kind words and for being with us for almost 5 years! We're thrilled to hear about your positive experience. Your feedback motivates us to continue providing excellent service. If you ever need assistance, feel free to reach out.

5/5

Trustpilot

Moving into my new home has been a…

Moving into my new home has been a fantastic experience from start to finish. From the moment I took over the tenancy, the entire process was seamless and stress-free. The team has been incredibly kind and supportive, consistently going above and beyond to ensure I settled in comfortably.

Kartik · 2 May 2026

Agent replied · 25 May 2026

Dear Catrin , Thank you for your wonderful review! We're thrilled to hear about your positive experience and satisfaction with our team. Your recommendation means a lot to us. We're here to ensure your stay remains enjoyable. Best wishes , Lisa

5/5

Trustpilot

Simply the best. Andrews have been representing my…

Andrews have been representing my property for 12 years now. They have been very professional with their service, reliable, the staff are very friendly and in particular Michele, who has been there since I first signed with Andrews to Let out my property. She is welcoming, I highly recommended their services. As Tina Turner would say “simply the best”

George · 5 July 2024

Agent replied · 23 October 2024

Hi George, great to see that Andrews have provided such a brilliant service to you. Especially Michelle, we know that she will really appreciate your feedback and certainly will enjoy the Tina Turner reference! Thanks again, Rhys

5/5

Trustpilot

Thank you Raluca

We have been tenants under Andrew’s for 3 years, in that time we had the pleasure of conversing with Patrick & Raluca from the Twells branch. Raluca was always speedy in replying to us and getting our queries solved in good time. It made renting so much easier. I would definitely go back to Andrews again.

Emma · 21 August 2024

Agent replied · 23 October 2024

Thank you, Emma. It's great to hear about your positive experience with Patrick and Raluca. Your kind words mean a lot to us.

5/5

Trustpilot

Thank you Sophia, for your great work

Sophia And all the other team at Andrew’s were absolutely fantastic. They went out of their way to help me and the purchaser to have a smooth house sale. A really great team of people to work with. I would highly recommend Andrews and particularly Sophia.Thank you so much for your help and all your brilliant support. Very best regards, Juliet.

Juliet · 20 May 2024

Agent replied · 23 October 2024

Hi Juliet, thank you for your lovely five star review. Amazing to see Sophia and the team have been a massive help on the sale of your property and made it as smooth as possible for yourself. Thank you for the recommendation too and all the best for the future, Laura.

5/5

Trustpilot

Isabelle provided exceptional service…

Isabelle provided exceptional service during my recent property viewing and over the phone. Her professionalism, attentiveness, and dedication to ensuring a positive customer experience were truly commendable. She went above and beyond to address all my inquiries and made the entire process seamless and enjoyable. I highly recommend Isabelle for her outstanding customer service skills and expertise in the real estate industry.

Bashir · 19 April 2024

Agent replied · 23 October 2024

Hi Bashir, thank you for the five star review. Brilliant that Isabelle has provided you with an excellent experience and delivered a great service to you. Thank you for sharing your feedback, it's greatly appreciated. Thanks, Rhys

5/5

Google

Our letting agent, Duaa, was always available to help throughout the entire process of renting our new home. We’ve never previously encountered an agent which such a high level of professionalism, keeping us updated at every stage, and this made us feel extremely comfortable and well supported. Thank you very much, Duaa.

Valentine · 16 March 2026

Agent replied · 16 April 2026

Thank you, Valentine, for your wonderful feedback! We're thrilled to hear about your positive experience with Duaa. Providing exceptional service is our priority, and we're glad you felt supported throughout the process. We appreciate your kind words and look forward to assisting you in the future.

5/5

Trustpilot

My experience with APG is nothing short…

My experience with APG is nothing short of wonderful especially because of the excellent staff. My interaction with them was really helpful. Particularly Sammi who treated me like a long time friend. He was so understanding, empathetic, and supportive. I feel hopeful already that I will find the type of property to rent with APG.

Evelyn · 13 August 2024

Agent replied · 23 October 2024

Thank you, Evelyn! We're thrilled to hear about your positive experience with Sammi and our team. Your kind words motivate us to continue providing excellent service. We look forward to helping you find the perfect property!

5/5

Google

so incredibly happy with the service and my viewing! i had the pleasure of meeting duaa for a viewing and she was so thorough, and so funny, throughout the entire experience! i even forgot i was in a flat viewing at one point - definitely someone who can make any viewing feel like home already.

Celine · 16 February 2026

Agent replied · 16 April 2026

Hi Celine, Thank you so much for your wonderful review! We're thrilled to hear that Duaa … More

5/5

Trustpilot

Great service from Liz

Our property manager Liz T always communicates very well, and her experience really helps us as landlords. Years of consistently good experience, great at finding and managing tenants too.

Gareth · 25 August 2026

Agent replied · 22 September 2026

Dear Gareth , Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Liz T. Her dedication and expertise are truly invaluable. We appreciate your continued trust in us. Best wishes , Lisa

5/5

Trustpilot

Kyle Sykes

This is a review for Kyle Sykes. Kyle has been helping us find tenants for our house near Radstock. It has been a slightly slow process because some prospective tenants have pulled out e.g. due to changes in their circumstances. However Kyle has communicated promptly and accurately and taken the necessary action at each point. All in all, we've been very satisfied.

Simon · 30 March 2024

Agent replied · 23 October 2024

Hi Simon, thank you for the terrific review. We know that Kyle will be really pleased to see your kind feedback, especially to recognise his efforts in keeping you updated even in what was a tricky situation. Thank you for your patience and trust to find you suitable tenants. Thanks again, Rhys

5/5

Trustpilot

Holly did a very good job keeping me up…

Holly did a very good job keeping me up to date every step of the way when I put my house up for sale. When the first buyer dropped out Andrews remarketed and sold it again within a week. If Holly was unavailable Lisa got in touch they were an excellent team.

Hilary · 18 September 2024

Agent replied · 23 October 2024

Thanks for your feedback, Hilary. We're thrilled to hear about your positive experience with Holly and Lisa.

5/5

Trustpilot

Fast and Efficient

I contacted Andrews as the oven in my rented accommodation had stopped working. It was dealt with by Owen Copson, who arranged for it to be fixed very quickly and efficiently. I also had a follow up email after the job had been completed to check that the work had been done and everything was ok. Very happy. Thank you Owen.

Sara · 10 April 2024

Agent replied · 23 October 2024

Hi Sara, thank you for taking the time to leave us a review. Brilliant to see that Owen was on hand to help you as soon as possible and followed up accordingly. Thanks again, Rhys

5/5

Google

Duaa Khan stands out as an estate agent who cares about how happy you are with your new living situation and wants the best for you. Thats very rare in the rental market so I wanted to write a good review. Genuinely pleasant person to work with and I wish her all the best.

Jake · 16 February 2026

Agent replied · 16 April 2026

Thank you, Jake, for your wonderful review! We're thrilled to hear about your positive experience with Duaa Khan. Your kind words mean a lot to us, and we're glad she could assist you so well. Wishing you all the best in your new home!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews Balham

How many reviews does Andrews Balham have?

Andrews's Wandsworth office has 2,143 reviews across two platforms: 252 on Google, 1,891 on Trustpilot (across the whole business).

What is Andrews Balham's rating?

Andrews Balham is rated 4.9 out of 5 across all 2,143 reviews, and 4.8 out of 5 on Google from 252 reviews.

Where is Andrews's Wandsworth office?

Andrews Balham, 2-3 Balham Station Road, Balham, SW12 9SG, Wandsworth, SW12 9SG.

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