Every review we hold for the Walton Vale office, from every platform, shown as written. First names only.
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5/5
Google*DREAM HOME *
We have been searching this crazy housing market for our family home , we almost gave up our search due to the frustrations of poorly presented overpriced houses until we dealt with Leanne at white gates, after keeping us updated with houses to meet our criteria and needs, she managed to not only help us find our dream family home but also help us with brokering the deal in record time through Ian kemp at kemp & co who was also magnificent!! We would highly recommend Leanne at whitegates and Ian kemp at kemp & co and are over the moon with there service !! THANK YOU from Zara josh Jayden and Jaxon
Josh Β· 20 March 2022
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4/5
TrustpilotWould recommend
We were doing a house clearance for a relative and I was recommended Walton and Walton for a clearance. Was pretty happy with the fellers who came round, they did a good job and were very professional. Some of the stuff they took didn't get a great price but that is what it is and the cheque took a while to be processed and to be delivered, but apart from that I couldn't fault them.
JH Β· 24 October 2022
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1/5
GoogleHad the valuer who came out valued property pictures taken on rubbish phone ,2 weeks later recieved phone to say valuer had left plus had overvalued the house, I travelled to speak to them they said oh if you stay with us I'll employ β¦
William Β· 22 April 2025
Agent replied Β· 28 August 2024
Good Morning William,
Thankyou for your review however I cannot seem to find you on our system. I am left rather confused, Whitegates Walton Vale has not had any valuers leave our β¦ More
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1/5
GoogleI had a confirmed viewing for 21st Nov 2024 at 14:30. I arrived at the property 14:00 and received a call 17mins before the appointment from Whitegates Walton Vale office that they do not have the key because of some urgent meeting. I β¦
Pankaj Β· 22 April 2025
Agent replied Β· 7 December 2024
Thank you for your review, and I want to sincerely apologise for the inconvenience caused regarding your viewing on 21st November. β¦ More
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5/5
Googlecanβt thank Debbie and team enough at whitegates Walton Vale office my apartment was sold within 3 days and was delighted with the agreed price
I would highly recommend them to anybody selling or buying property
Patricia Β· 20 March 2023
Agent replied Β· 28 August 2024
Thankyou for your lovely review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
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5/5
GoogleWe predominantly dealt with Leanne at Whitegates and found her consistently courteous, professional and pleasant. We are very happy to have now received an offer on our house, with the entire process proving efficient and painless.
Karl Β· 20 March 2023
Agent replied Β· 28 August 2024
Thankyou for your 5* review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
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5/5
GoogleWe had my mums house to sell during Covid and approached Whitegates for them to handle the sale.
We we're asigned Leeane and she has been amazing throuhout. She helped us advising what we needed to do before it was put up for sale, and advised on the pricing of the property.
We had some laughs along the way to which helped lighten the situation (all I'll say is keys). Leeane was also professional and supportive when I also suddenly lost my sister during the sale of my Mums house.
She worked so hard in getting the price right and securing us a few offers and then got the best deal possible.
She has been in constant contact letting us know what was happening every step of the way. She has made what was a very difficult time and selling a house an easy process.
Thank you Leeane for your hard work your a starπ
After my dealings with Whitegates I would reccomend them to my friends.PositiveResponsiveness, Professionalism, Value
Diane Β· 26 June 2021
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5/5
GoogleI have recently put two properties up for sale with Whitegates estate agents on Walton Vale, Liverpool. I initially dealt with Joanne who came out to value the houses, she has a huge amount of experience and knowledge gained over the years in property sales and it showed in how quickly she assessed exactly how the property should be marketed and at what price. She didn't simply tell me what they would do but gave me choices! Nice person to deal with and great at her job...let me add very practical too which is a breath of fresh air in today's all talk and no action society.
I then dealt with Leanne in the office and found her to be very upbeat and positive...finding buyers for both properties extremely quickly. Unfortunately one of the buyers dropped out at a late stage and initial disappointment was replaced with elation when Leanne immediately started viewings again and found us a new buyer within days, thankyou Leanne!
Overall they made difficult, busy times much easier for us...a practical, friendly and professional team.
Andy DrummondPositiveResponsiveness, Professionalism
Andrew Β· 9 June 2021
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5/5
Google*DREAM HOME *
We have been searching this crazy housing market for our family home , we almost gave up our search due to the frustrations of poorly presented overpriced houses until we dealt with Leanne at white gates, after keeping us updated with houses to meet our criteria and needs, she managed to not only help us find our dream family home but also help us with brokering the deal in record time through Ian kemp at kemp & co who was also magnificent!! We would highly recommend Leanne at whitegates and Ian kemp at kemp & co and are over the moon with there service !! THANK YOU from Zara josh Jayden and JaxonPositiveProfessionalism
Josh Β· 29 May 2021
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5/5
GoogleIsabel was really helpful for us. A wonderful company and we recommend them to everyone.
Neethu Β· 12 June 2024
Agent replied Β· 28 August 2024
Thankyou for your 5* review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
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5/5
GoogleWeβve been looking for a house for well over a year now, whitegates have quite often been the seller of properties we have been viewing, each time weβve been organising viewings, Whitegates have always been quick to respond and always are always happy to help. Each of the agents at Whitegates have all been amazing, Especially Kelly and Leanne who have made viewing houses and the process of putting an offer in super easy, would 100% recommend Whitegates, Walton Vale to anyone!!PositiveResponsiveness, Quality, Professionalism, Value
Tom Β· 24 May 2021
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5/5
GoogleWe had my mums house to sell during Covid and approached Whitegates for them to handle the sale. We we're asigned Leeane and she has been amazing throuhout. She helped us advising what we needed to do before it was put up for sale, and advised on the pricing of the property. We had some laughs along the way to which helped lighten the situation (all I'll say is keys). Leeane was also professional and supportive when I also suddenly lost my sister during the sale of my Mums house. She worked so hard in getting the price right and securing us a few offers and then got the best deal possible. She has been in constant contact letting us know what was happening every step of the way. She has made what was a very difficult time and selling a house an easy process. Thank you Leeane for your hard work your a starπ After my dealings with Whitegates I would reccomend them to my friends.
Diane Β· 27 March 2021
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5/5
GoogleI would highly recommend using whitegates Estate agents walton vale as they have been fantastic from start to finish. Leanne was amazing never felt out the loop as she constantly phoned and kept us up to date with the sale of our house and also in supporting us in trying to purchase our next home. She is very polite, professional and made us feel very reassured which is very important when moving house. She continued to to swap viewings about so was all in timely order so wasn't spread across the day. Don't hesitate to use them they are great thanks again
Daniel Β· 20 March 2021
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5/5
GoogleI have recently put two properties up for sale with Whitegates estate agents on Walton Vale, Liverpool. I initially dealt with Joanne who came out to value the houses, she has a huge amount of experience and knowledge gained over the years in property sales and it showed in how quickly she assessed exactly how the property should be marketed and at what price. She didn't simply tell me what they would do but gave me choices! Nice person to deal with and great at her job...let me add very practical too which is a breath of fresh air in today's all talk and no action society.
I then dealt with Leanne in the office and found her to be very upbeat and positive...finding buyers for both properties extremely quickly. Unfortunately one of the buyers dropped out at a late stage and initial disappointment was replaced with elation when Leanne immediately started viewings again and found us a new buyer within days, thankyou Leanne!
Overall they made difficult, busy times much easier for us...a practical, friendly and professional team.
Andy Drummond
Andrew Β· 20 March 2021
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5/5
GoogleLeeanne has been a wonderful help with my house purchase, going above and beyond to get the offer confirmed on the day. She was really helpful, knowledgeable and patient, and has made a difference to the buying process so far. Thank you!
Samantha Β· 20 March 2022
Agent replied Β· 28 August 2024
Thankyou for your lovely review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
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5/5
GoogleLeanne was absolutely brilliant when we were purchasing our house, kept us informed all the way through the sale, first class. Would definitely recommend Whitegates in the future.
Robin & Mark Chapman
Denise Β· 20 March 2023
Agent replied Β· 28 August 2024
Thankyou for your lovely review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
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5/5
GoogleI called Whitegates last week to enquire about a property and spoke to a lovely, enthusiastic girl called Leeanne. She told me someone else would be viewing the property that morning, but if I could be there within 45 minutes, she would arrange for us to also see it. We are so grateful that she was able to do this. We instantly fell in love with the property and have since had our offer accepted. Leeane has been great during the whole process. Unfortunately, it was her day off on the day our offer was accepted, so she missed out on sharing the good news with us. She is continuing to guide us through the whole buying process, now liasing with our solicitor. We would definitely recommend Whitegates and can't wait to move into our new home!
Dave Β· 25 November 2020
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5/5
GoogleLeeanne was so kind and helpful during the process of buying our house. She is quick to communicate and made us feel totally at ease. I would definitely recommend Whitegates.
Toni Β· 20 March 2023
Agent replied Β· 28 August 2024
Thankyou for your lovely review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
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5/5
GoogleThank you Leanne for your quick turnaround for having our new home accepted, you have really made the process go well so far, and really appreciate your help
Thanks again
Charlotte Β· 20 March 2023
Agent replied Β· 28 August 2024
Thankyou for your 5* review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
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5/5
GoogleLeanne has been absolutely brilliant in helping us get our offer accepted! Thorough, informative and very friendly too! Made a daunting task seem a lot easier to deal with. Thanks!
Craig Β· 20 March 2023
Agent replied Β· 28 August 2024
Thankyou for your lovely review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
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5/5
GoogleIn addition to the below, I have recently used Leanne at the Walton Vale branch for a sale of a property and could not recommend her and the team enough. They go the extra mile to get you the sale and are very proactive overall.
Joanne was absolutely fantastic throughout our recent purchase. She ensured the entire process completed smoothly and quickly. Could not recommend enough. Very professional and friendly service.
Brian Β· 20 March 2022
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5/5
GoogleI would like to say a huge Thank You to Joanne and her team at Whitegates Walton Vale for their fantastic service. I needed an agent who I felt would have my best interest at heart and they did not fail. I live abroad but needed to sell my home in Liverpool but I could not be there all of the time and had to leave it all in Joanne and her teams hands. From start to finish they did not disappoint. They kept me informed every step of the way. I could not recommend them highly enough. If your looking for an estate agent then look no further than these guys. Thank you again Joanne xx
Anne-Marie Β· 25 March 2020
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5/5
GoogleCan't fault Leeanne at all, professional, friendly and extremely helpful she went above and beyond to secure our offer on a house and pointed us in the right direction for the best mortgage advise, she has been and continues to be supportive and knowledgeable about help and advise in other aspects of buying a house. No complaints at all and it's made the hard part of making an offer less stressful and easy. Many thanks Leeanne
Kirsty Β· 20 March 2021
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5/5
GoogleA great big thank-you to all at Whitegates. A very friendly and professional team who made selling my house less stressful for me during a very difficult time with my health. From start to finish, nothing was to much trouble. Exactly what they said would happen, did happen. A buyer was found really quickly and they navigated me through the negotiations for sale, quickly and thoroughly. I would highly recommend Whitegates to anyone contemplating selling/buying their property. An excellent service all round.
C Β· 30 October 2022
Agent replied Β· 28 August 2024
Thankyou for your lovely review, I have passed your comments onto the sales team!
Lydia
Customer Success Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.