Every review we hold for the Walton-On-Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can not recommend this agency highly enough! An absolute joy and pleasurable experience to deal with Marcel Roccia. Highly professional, qualified and experienced in his field. He was able to sell my property within a few weeks at a price that I was extremely happy with. Unlike many agents that I have worked with before, all my calls were dealt with efficiently and swiftly. His team are also extremely courteous and hard working.
I will definitely be using this agency again the next time the opportunity arises. Well done Marcel!!
Joelle · 17 June 2016
Agent replied · 15 June 2024
Joelle thank you for your review it was good to see you again and I hope you will be happy in your new home. I look forward to seeing how the refurbishment goes and look forward to meeting you again.
★★★★★ 5/5
GoogleMy experience with both Rochills and my Landlord was excellent. I can only give 5 Stars because there is no more.
Great company and great Landlord.
Freddy · 16 June 2020
Agent replied · 15 June 2024
Hi Freddy thank you for taking the time to post such a lovely testimonial. So pleased you had a great experience as a tenant . Please do pop in and visit us when you are passing by . Regards Marcel Roccia
★★★★★ 5/5
GoogleRochills were clear, concise and understanding throughout our house sale. My wife and I found them very communicative and responsive, and we always felt like we could approach them at any point. The team that sold the house were polite and friendly, and I believe had our best interests at heart throughout the process. We would highly recommend working with Rochills.PositiveResponsiveness, Quality, Professionalism
Sam · 16 June 2022
Agent replied · 15 June 2024
Sam thank you for taking the time to review our services. It is good to hear that the team were responsive and approachable. Our aim is always to work to obtain the best result for our clients. Thank you from the rochills team .
★★★★★ 5/5
GoogleAs you know buying a property in the UK is not a straightforward proces. Rochills was great facilitators to execute the transaction successfully. They were good communicaters and gave us access to the property when needed. As constructive feedback I will highly encourage them to create a dialogue between the buyer and seller directly as this will speed up the process.PositiveProfessionalism
Johan · 16 June 2022
Agent replied · 15 June 2024
Dear Johan thank you for the fantastic review ,we are delighted that you were able to purchase this lovely home in Walton on Thames. Being so close to our high street We you will visit us when passing. Kind regards Marcel & Sarah Roccia & Rochills Team.
★★★★★ 4/5
GoogleFantastic service, very professional and helpful.
Paul was very responsive and assisted me in finding a lovely new home.
Daniel · 16 June 2021
Agent replied · 15 June 2024
Daniel , Thank you for the fantastic review . So glad you found Paul Whitaker so helpful with your move . regards from the Rochills team Marcel Roccia
★★★★★ 5/5
GoogleI can’t speak highly enough about Rochills. From booking our first viewing to moving in, they have been helpful, efficient and friendly at all stages. I highly recommend!
Jo · 25 September 2024
Agent replied · 23 October 2024
Jo we are really happy that the Rochills team were helpful and friendly. We always try and make the process stressless and easy for all in the moving process. Thank you on behalf of the rochills team. Regards Marcel & Sarah Roccia
★★★★★ 5/5
GoogleThank you all for making a lengthy sales process as smooth as you possibly could and for your patience throughout all the delays. Your mediating skills were superb!
Annie · 23 September 2024
Agent replied · 23 October 2024
Dear Annie thank you for taking the time to review our services and for the 5 star rating. Negotiating and navigating between buyers and sellers is always delicate and challenging however we are delighted to have managed the situation and kept both parties to a successful conclusion. Thank you from all the Rochills team. Marcel & Sarah Roccia
★★★★★ 5/5
GoogleLovely Staff - very efficient rental process and great attention to detail and communications - Gives you confidence that Rochills' personal approach will secure you a home to rent - I would highly recommend
Peter · 13 June 2024
Agent replied · 24 August 2024
Dear Peter thank you for your excellent 5 star review. We are happy that the team were very attentive and personable. We home you enjoy your rental .
★★★★★ 5/5
GoogleFrom the day of our valuation, it was an easy decision to instruct Rochills. Dan did not rush us and really took the time to understand our priorities. Communication has been fantastic throughout during the viewing process, offer negotiation and finally the conveyancing. We are very pleased with the outcome and would highly recommend Rochills. Personalised, friendly and reliable.PositiveResponsiveness, Professionalism
Tonde · 16 June 2022
Agent replied · 15 June 2024
Tonde & Tina thank you for taking the time to review our services . We are all delighted to hear of your great experience with us. We hope you are happy in your new home. Marcel & Sarah Roccia and Rochills team
★★★★★ 1/5
GoogleWhen viewing a property last month the lady was very blunt and looked like she had no interest at all. she also had no information whatsoever about the property viewing.
Ryan · 17 August 2024
Agent replied · 24 August 2024
Thank you for the feedback. We have checked our records and cannot find you as a customer and don’t have any record of you attending a viewing. Furthermore as of last month we didn’t have ladies carrying out viewings. Therefore we can only assume this is a fake review. However please feel free to contact us.
★★★★★ 5/5
GoogleWe have had the pleasure of using Rochills letting services for a many years. Their professionalism and advice has been first class. They have often gone above and beyond to provide a great service and ensure our property is let and all the boxes are ticked. They provide a friendly service and it's good to support a local business. I would recommend their letting team with confidence to any Landlord.
Mark · 16 June 2020
Agent replied · 15 June 2024
Mark - Thank for the fantastic comments. We are so glad we managed to find you a suitable tenant during this difficult time . We look forward to continue to work with you for many more years to come. regards Marcel Roccia
★★★★★ 5/5
GoogleExcellent support in completing our house purchase from Rochills. Special thanks to Craig and the team. We would definitely recommend them.
Tharanga · 16 June 2020
Agent replied · 15 June 2024
Tharanga thank you for taking the time to send us a fantastic review. We really appreciate your feedback and are delighted that you are happy with your purchase and the service you received. Please do pop into our office to say hello and don’t hesitate to contact us for a upto date market valuation at a later date. Congratulations from the Rochills team.
★★★★★ 4/5
GoogleReally good service from start to finish with Rochills. Lovely people, we got fast responses on the whole and they helped make what is a rather stressful process less so! Would recommend.
Maddie · 16 May 2024
Agent replied · 15 June 2024
Maddie thank you for taking the time to review and for the fantastic star rating. Great to hear that we were excellent in communications and removing any stress during the transaction. Kind regards Marcel & Sarah Roccia and the rochills team
★★★★★ 5/5
GoogleIf you are looking to buy or sell, look no further. Rochills will take CARE of you.
Marcel and his wonderful team will keep you updated throughout the journey. I highly recommend Rochills, estate agents "extraordinaire". It's a personal service. They know the process inside out and go the extra mile to help that process go as smoothly as possible.PositiveResponsiveness, Quality, Professionalism, Value
Jackie · 16 June 2021
Agent replied · 15 June 2024
Thank you Jackie for your feedback. The team at rochills are delighted that we moved you to the next chapter of your life and we are looking forward to seeing you when you are passing by our Walton on Thames office. Kind regards Marcel & Sarah and the Rochills team !
★★★★★ 5/5
GoogleI'm delighted with the service from the team at Rochills. My property has been let by them for the last five years. I value the personal service and attention to detail received from an agency of this size rather than a big corporate. The let on my property is up for renewal and I have no hesitation in letting it through Rochills again. I highly recommend them.
Simon · 16 June 2020
Agent replied · 15 June 2024
Simon thank you for taking the time to submit your excellent review. It has Being a pleasure to manage your property for the last 5 years. Look forward to seeing you again soon .
★★★★★ 5/5
GoogleCouldn’t have asked for better a better service! Marcel was fantastic throughout the entire process of selling my home! Highly recommended!!!
Think · 17 June 2019
Agent replied · 15 June 2024
Hi Benjamin, thank you for your kind comments hope you enjoy your new home. Please feel free to contact us on the future. Kind regards Marcel & the Rochills Team
★★★★★ 5/5
GoogleAs a Building Contractor we worked with Rochills and found them to be very positive and professional, always knowing what is going on and what is wanting to happen and finding ways to make it happen ! Clients relying on them as the interface between builder and client. And they always have the clients interest at heart, well done !PositiveResponsiveness, Professionalism
Nick · 16 June 2021
Agent replied · 15 June 2024
Nick thank you for taking the time to review our services we are proud to have received a amazing review from such a well respected local contractor. Kind regards Marcel & Sarah Roccia and rochills team.
★★★★★ 5/5
GoogleI first considered Rochills as I was interested in their local expertise and I chose to use them as my letting agent due to their exceptional level of support. They have proven to be very knowledgable, personable and helpful with all aspects of the process and I couldn't recommend them more.PositiveResponsiveness, Professionalism
Philip · 25 August 2022
Agent replied · 15 June 2024
Phillip thank you for taking the time to review our lettings service. We value all our landlords and We look forward to working with you for many years to come. Regards from the lettings Sarah, Sascha, Sharon & Jemima & Marcel
★★★★★ 5/5
GoogleCraig and his team have always been most helpful and highly professional, providing excellent advice and support.Thoroughly recommended.
Don · 17 June 2019
Agent replied · 15 June 2024
Dear Don thank you for taking the time to review our service. We are all pleased to receive such wonderful feedback. Please do not hesitate to visit us when passing our office.
★★★★★ 5/5
GoogleI had an excellent experience working with Sharon from Rochills estate agency. Her professionalism and assistance throughout the entire letting process were truly commendable. Thanks to her, the process was smooth and stress-free. Highly recommended!
Patryk · 18 December 2023
Agent replied · 15 June 2024
Patryk thank you for taking the time to review our lettings services . We are delighted that Sharon provided excellent service and removed the stresses of moving. We hope you enjoy your tenancy . Kind regards Marcel & Sarah and the rochills team.
★★★★★ 5/5
GoogleI was delighted with the service from Rochills. As a remote sale, the Craig and the rest of the team's prompt, friendly and helpful communications throughout were invaluable to me. They achieved the price I had hoped smoothly and efficiently. Highly recommended!
Jaki · 16 June 2023
Agent replied · 15 June 2024
Jaki thank you for your 5 star review. We understand how difficult a sale transaction can be when you are remote to the property. We pride ourselves on offering a bespoke service according to the situation of our clients while focusing on getting the best price .
★★★★★ 5/5
GoogleWhat can be a daunting process was made easier with information well presented from the start, it gave us a better understanding of what we could expect. We were able to prepare our home to show it at its best which helped us achieve our asking price. When the end was in sight but felt so far away, the team supported us to reach completion.
Kimberley · 17 June 2019
Agent replied · 15 June 2024
Kimberley so glad we achieved 100% of the asking price. Our marketing strategy worked ! Please feel free to visit us from time to time. Regards from the rochills team
★★★★★ 5/5
GoogleI recently rented a house through Rochills in Walton on Thames, I highly recommend it. They are very professional and will try to help you as much as they can.
Claudio · 17 March 2024
Agent replied · 15 June 2024
Claudio thank you for the 5 star review. We hope you enjoy your new home . Great to hear the lettings team were so helpful. Regards Marcel & Sarah and the rochills team.
★★★★★ 5/5
GoogleA very professional and highly experienced team who take you through every step of the the house buying process. Buying a house can be a stressful time with a lot of information to understand. The Rochills team are so friendly. They ensure you have the right information at the time and have a knack of making it easier to understand the process and information.
Pam · 17 June 2019
Agent replied · 15 June 2024
Pam thank you for your kind comments. We appreciate your feedback.
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