Trusted Agent profile Β· Walton-On-Thames

Leaders Lettings Walton-On-Thames reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

269 reviews across 1 platform

46 High Street, Walton-On-Thames, KT12 1BY

Leaders Lettings's office in Walton-On-Thames, at 46 High Street, is rated 4.7 out of 5 across 269 reviews on 1 platform, including 269 Google reviews rated 4.7.

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4.7 / 5

269

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Walton-On-Thames office, from every platform, shown as written. First names only.

5/5

Google

Leaders have dealt with my rental flat for over 12 years and apart from a few hiccups I have found them to be professional, friendly and responsive. I have had some lovely property managers, Coral, Marta and now Katy who is really efficient and responsive. Moz has also been extremely helpful and professional.

Caroline Β· 17 June 2025

Agent replied Β· 27 July 2025

Dear Caroline Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

After some quite severe storm damage to the rear of my rental property i was very impressed and pleased with the speedy response and from Leaders in the form of Larissa Tilley. Many gardens have suffered and im not alone but the professional and reassuring way this has been handled is spot on , Thank you Larissa

Paul Β· 17 June 2022

Agent replied Β· 16 June 2024

Dear Paul, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thoroughly recommend Leaders in Walton-on-Thames. Rae-Anne Taser has been excellent in her support and communication with me throughout the whole process of renting a new apartment, certainly helped take away a lot of the stresses involved. Couldn't have been more helpful. Thanks Rae-Anne

Richie Β· 20 September 2023

Agent replied Β· 16 June 2024

Dear Richie Weston Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I dont normally write reviews unless I am complaining but on this occasion I feel compelled to congratulate Larissa Tilley on her professional approach in managing some residential properties for me. Always available to advise and guide and nothing has been too much - a real breath of fresh air ! Thank you Larissa a job very well donePositiveResponsiveness, Quality, Value

Peter Β· 25 August 2021

Agent replied Β· 16 June 2024

Hi Peter Chalcraft, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Walton on Thames. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I had overall a very good experience with Leaders and I felt treated very professionally. I appreciate particularly Larissa's responsiveness to my queries and I felt safe in letting her dealing with my tenants. I also want to praise Lauren for being very friendly and understanding my personal circumstances. I would be very happy to use this service again.PositiveValue

Alberto Β· 25 August 2021

Agent replied Β· 16 June 2024

Dear Alberto Barea (barlo80), Thank you for the great review of our Leaders Estate Agents Walton on Thames team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Recently moved to my new flat just over a week ago with my partner. Couldn't have been made easier with the help of Larrissa Hall and the team. Really appreciate the service and work you've all done to help this move run smoothly.

Jessen Β· 17 June 2023

Agent replied Β· 16 June 2024

Dear Jessen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Just want to say how great Larissa Tilley has been. She's a gem! She's been our property manager for a number of years and throughout she's delivered an excelllent serice. She's been thoughtful, innovative, proactive and responsive - everything you'd want!

Kate Β· 17 June 2023

Agent replied Β· 16 June 2024

Dear Kate, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Great service from Francesca, helping us find a place after struggling for weeks to find a place with other agents. She guided us to stand out to be picked by the landlord for the property that had loads of offers on. Moz her manager also helped us to clear up an issue, so great service from Leaders, keeping tenants happy wherever possible! A bit more communication from the property management will help Leaders be the best agent in the area but other than that they are great!

Michelle Β· 18 January 2024

Agent replied Β· 16 June 2024

Dear Michelle Ranger, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Since day one this team have been by my side with great professionalism and costumer care. The last couple of days Larissa has been a star, so helpful during this transition period of moving out. Thank you and everyone on your team for your hard work. Definitely will recommend to friends πŸ™‚PositiveResponsiveness, Quality, Professionalism, Value

Liliana Β· 25 August 2021

Agent replied Β· 24 August 2024

Dear Lily A, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Walton on Thames. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

I received 3 offers for rental on my property listed with leaders on it's first day of marketing. It was a great result and surpassed my expectations. I opted for full management as I live abroad. My property manager Larissa has been highly response and extremely helpful throughout. Very pleased with my experience so far.PositiveResponsiveness, Professionalism

Toby Β· 17 June 2021

Agent replied Β· 16 June 2024

Dear Toby Williams, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Walton on Thames. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Fran is absolutely wonderful! She found us the most perfect property within a very short period of time and has been a star throughout the entire process. Very happy with our experience.

Georgia Β· 19 December 2023

Agent replied Β· 16 June 2024

Dear Georgia Wallis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had a great experience with Leaders Walton especially with Francesca Peyton she had us view the property, submit our offer, helped us to complete all our paperwork and gave us a move in date in under 5 days! Incredible turnaround time and she has answered every email at a moments notice. Would highly recommend

Josh Β· 17 February 2025

Agent replied Β· 25 May 2025

Dear Josh Bradley Customer care is important to us so we really appreciate you taking the time to … More

5/5

Google

I continue to receive a wonderful property management service from Larissa Tilley. She is great in addressing any issues and solving my queries. Always helpful and so pleasant to deal with. I have not been this happy in years with my property manager. Thank you Larissa!PositiveResponsiveness, Quality, Professionalism

Gosia Β· 17 June 2022

Agent replied Β· 16 June 2024

Hello Gosia B Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

As tenants we were very impressed at the service from Leaders. The process was quick and easy and Jess was great and went above and beyond to help ensure everything went smoothly

Kirby Β· 20 October 2023

Agent replied Β· 16 June 2024

Dear Kirby Admin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent customer service and totally on the ball. Francesca was a pleasure to communicate with during our lettings process, really helpful and forward thinking with her pursuit of finalising our new home. Thank you

Charlotte Β· 21 August 2023

Agent replied Β· 16 June 2024

Dear Charlotte Langford Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Since day one this team have been by my side with great professionalism and costumer care. The last couple of days Larissa has been a star, so helpful during this transition period of moving out. Thank you and everyone on your team for your hard work. Definitely will recommend to friends πŸ™‚ …

Lily Β· 17 June 2021

Agent replied Β· 16 June 2024

Dear Lily A, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Walton on Thames. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Leaders have been managing my property letting since 2016. The property management service provided by Larissa Hall has been extremely professional and efficient. I have no hesitation in recommending Larissa and Leaders to others. Thank you!

Richard Β· 17 June 2023

Agent replied Β· 16 June 2024

Dear Richard Burt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders provided professional behavior from the start of the enquiry till i moved to my lovely falt. A big thank you to Francesca Peyton for the amazing support and help to move smoothly and efficiently.

Abby Β· 17 June 2023

Agent replied Β· 16 June 2024

Dear Abby Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I recently rented a property with Leaders in Walton-on-Thames. My experience has been fantastic, from my initial viewings of properties and getting a property with Jess, through to various enquiries getting responded to and resolved quickly with Larissa. I would recommend Leadera to anyone.PositiveResponsiveness, Professionalism

K Β· 17 June 2022

Agent replied Β· 16 June 2024

Hi K V, thank you so much for your positive comments about our team at Leaders Estate Agents Walton on Thames! Kind regards Customer Care Team

5/5

Google

Francesca was wonderful helping us with our move. I would highly recommend her ! Many thanks again for all your help and efficiency.

Etienne Β· 18 March 2024

Agent replied Β· 16 June 2024

Dear Etienne Suffert Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Happy with the services received. Thank you Larissa for promptly returning my call and for being very helpful and informative. Special mention to Heather Jones for the massive help and kindness. I wish you the best, stay safe and happy holidays to all !!

Rp Β· 17 June 2022

Agent replied Β· 16 June 2024

Dear Rp Rp, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I want to express my heartfelt gratitude to Leaders and recognise Francesca Peyton - who helped and supported us through the viewing and offers process. She was knowledgable, efficient and responsive, which made securing a property quick and easy. Based on my experience - I would recommend the Leaders team at Walton to anyone looking for property in the area - and am confident that this positive experience is representative of the wider chain of Leader.

Dont Β· 20 October 2023

Agent replied Β· 16 June 2024

Dear Dont Send Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We would like to say Thank you to Thomas Batey!!! He is an amazing and very kind person! He is really good in his job! We can highly recommend him, we got excellent customer service even in this hard time during lockdown! Walton branch are really good team, nice people and they really pay attention all the health and safety instructions which is really important to protect each other now!! Thank you very much!! Mr and Mrs BaloghPositiveResponsiveness, Quality, Professionalism, Value

LΓ‘szlΓ³ Β· 25 August 2021

5/5

Google

Have been with Leaders renting our property for many years now. By and large it's been a hassle free experience. There were some issues in 2020 which got resolved when Larissa T took over the looking after of our property. She is very prompt and helpful. Kind regardsPositiveResponsiveness, Professionalism

Asrar Β· 17 June 2021

Agent replied Β· 16 June 2024

Dear Asrar Muhammad, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Relations Team

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