Trusted Agent profile · Walton on Thames · Surrey
Verified
★★★★★
1,107 reviews across 3 platforms
79 High Street, Walton on Thames, Surrey, KT12 1DN
Part of Curchods, see every office.
Curchods's office in Walton on Thames, Surrey, at 79 High Street, is rated 4.8 out of 5 across 1,107 reviews on three platforms, including 1,039 Google reviews rated 4.8.
1,039
Reviews on Google
This office
33
Reviews on Facebook
Business-wide
Every review we hold for the Walton on Thames office, from every platform, shown as written. First names only.
5/5
GoogleWould like to thank Stuart Armstrong at the Walton office for pulling the deals through. We had very poor advice and service from the solicitors, but Stuart stayed calm and persevered! After 4 months of hassle we finally exchanged. Stuart …
5/5
GoogleExcellent support from the lettings team; always swift in their response, friendly in their comms, and successful in navigating any bumps in the road. Would recommend.
5/5
GoogleExcellent service from Paul and Demelza when recently selling our propery. Always available to answer any questions. Would definitely recommend them
Many thanks Julie. A lovely property and a privilege to sell it for you 👍 …
2/5
GoogleWith hindsight we would not use this estate agent again. A senior sales negotiator who says she does not negotiate, a branch manager who does not communicate with buyer and seller effectively and a director who does not answer e-mails. There are better out there.
Dear Mr Reason, We appreciate your comments, they provide valuable insight into your experience … More
5/5
GoogleGreat communication and a rapid sale! Helped to make the process smooth and simple.
Thanks Connor and Annabel - this is great and much appreciated. The team enjoyed looking after you both. Best wishes Gavin Wallace MD Residential
5/5
GoogleI am giving 5 star of Redbrickproperties because of “Ms. Slawka” she was extremely helpful and friendly. She understood our needs and she explained very beautifully.
1/5
FacebookHad an interaction with Scott Carson and Alkesh Majevadia at the Kingston Branch of Curchods and was disgusted that they are using COVID -19 as a basis to obtain confidential information and screen buyers. They insisted that they were acting in the interest of the Vendors and refused to arrange an appointment to view 29 Avenue Road KT 1 unless I provide details of the deposit amount I would be putting down and mortgage provider. When informed that insisting a person provide such Confidential Information to make an appointment was potentially a breach of the GDPR Regulations they went on to try and justify their actions by saying that it was for safety reasons! People have died from this Pandemic and key workers have put their lives at risk daily to save people regardless of their economic status! COVID 19 is not a screening opportunity for estate agents nor is it a money making opportunity! Nobody would put themselves in a position to ask for an appointment to view a property at these trying times if they were not serious buyers. Further if anyone came to view a property they are in just as much risk as the next person and a first viewing does not translate into an immediate offer! So the reasons that you are seeking this information from buyers is potentially unlawful and a breach of their privacy but more importantly is disgusting and self serving, Next time you turn up for an appointment at the doctors perhaps they should request your financial capability/status to pay for medical assistance before treating you - just to keep doctors safe and to make sure you are not wasting their time given the pressures of COVID 19!
We are in the middle of a public health emergency. We must make sure that we do not present any unnecessary risks to our clients by conducting physical viewings in their homes, who we are not absolutely certain are in a position to go ahead with the pu…See more
5/5
GoogleWe were shown around a property last week by Paul Bottomley and were extremely impressed. The property wasn't quite what we were looking for but we found Paul to be professional, knowledgeable, informative and very helpful. Although we didn't make an offer on this property he agreed to keep us informed of other houses that may be more suitable. He knew we were visiting with other Estate Agents and wished us luck with our search and informed us that even if he we bought from someone else he was willing to visit and offer advice, he also explained how he could help us to find tenants and manage the property for us if required. He promised to send us some videos that explained the full process and these arrived in my inbox on the same day and were very clear and concise. Based on our dealings with Paul so far we would highly recommend him if you are looking to buy or rent a property. Cheers Martin and Tracy.
Many thanks for your lovely review Martin. Much appreciated
5/5
GoogleAfter 6 months with another agency, and a difficult property to sell, our move to Fine and Country paid off. The whole team performed admirably and were all approachable, efficient and helpful. We would happily recommend the agency to anyone hoping to sell.
Thank you so much Piers for your lovely review, we wish you and Sally all the best in your new home.
1/5
GooglePhoned the branch to sell our house, told the sales team would call us, they didn’t. Waited 2 weeks, filled in an online form asking for a valuation. A week later still no contact. Needless to say won’t be bothering a third time.
Hi Emily, very sad to read this. This is not our usual level of service as you'll see from the other feedback we have received. If you would consider giving us another chance to change your opinion please contact me direct. Kind regards Darren J Warren - Director 07979 146969
5/5
GoogleWe were incredibly impressed with Ben's performance. From our first meeting, he took the lead and quickly introduced potential buyers to our home. We managed to agree on a sale without needing to go through the usual open market process. …
Hi Natalia, thank you for taking the time to leave us such positive feedback! We're thrilled to hear how positive your experience was. We'll be sure to share your comments with Ben Perkins. Thank you again for your review!
1/5
GoogleVery very poor experience with Felice, highly unprofessional and rude. Made us feel very belittled as if we didn’t meet their expectations or weren’t good enough to rent a property even though we earn well over the needed amount and requirements. I have worked in the property industry myself as a senior negotiator and I have never spoken to anybody or asked such rude personal questions the way Felice did, I wouldn’t dream of it! We won’t be renting or buying any properties through this awful company I’d avoid it if you can!!
Dear Shannon, please kindly contact me in the Walton Lettings branch directly to discuss this matter. All of our staff are instructed to ask suitable questions concerning financial affordability prior to arranging viewing appointments. This may include being asked what your employment status is, how much you earn, if you have an accountant and if you have any CCJ's or convictions. I am sorry if you feel this is overly intrusive, but it is our intention to do the best job for all prospective Tenants and our clients from the outset, so by having this information, we can ascertain from the outset, whether you will meet the strict criteria set by third-party referencing agents. Peter Lessels Senior Lettings Manager, 01932 221122
5/5
GoogleProvided a very reliable and professional service, and did everything they could to help our purchase along.
You're very welcome and thank you so much for your lovely review.
5/5
GoogleFantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend
5/5
GoogleJon could not have been more helpful. He did more than was necessary to ensure the purchase of the property was as easy as possible. He replied to all of our questions immediately and efficiently. Perfect.👍 …
Thank you Jason and Peta. You were also very on the ball throughout which helped. Great place for you on your visits
1/5
GoogleI have contacted fine and country 4 times to try and arrange a viewing on a property that we are interested in in Wenalt road rhiwbina Cardiff and they don’t get back to you. The seller is no doubt paying a lot of money to sell the property …
5/5
GoogleThe property I have purchased was suggested to me before it went on the market, and I'm so glad I went with the agency's recommendation. The viewings at each stage were well-organised and insightful. The experience post-offer was just as good, with great communication, empathy and support throughout the process.
5/5
GoogleI would like to thank Adam for the support from him with selling my property. Very efficient, helped with everything that I was unsure about. Thank you
5/5
GoogleVery honest, friendly, professional and very supportive through out the whole process of selling our house.
5/5
GoogleMr and Mrs Bottomley were very efficient, punctual and professional. Had a great experience, would 100% recommend 👍 …
Many thanks Naila for the lovely comments. They are very much appreciated and we thank you for your business 👍 …
5/5
GoogleThank you for the professional service. The sale wasn’t an easy one, but we made it with your help. Special thanks to Tony and Sean
Thank you Eugenia. I wish you and your family a very happy time in Italy.
5/5
GoogleLead Hero is a dynamic and forward-thinking business that always holds its clients' interest at heart. They deliver results.
Thank you for your 5-star review of Lead Hero, Owen, we're thrilled to hear that our digital marketing and automation services have helped your business succeed! … More
5/5
GoogleAdam showed us a property. He was professional and knowledgeable, an asset to the agency!
5/5
GoogleAmazing agent very helpful and friendly, quick at the job and great with communication towards what’s happening and what’s going on, answered any questions we had very quickly and knew everything what was happening between sellers and our conveyances at every step as a new buyer I would highly recommend this estate agency.
Thank you Collease. I look forward to handing over the keys to your new and first home tomorrow, just in time for Xmas
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
This review is for Mr. Jake Wood who helped us with the selling of our property. Selling or buying a house is never an easy process. There's lots that can go ...Read all 15 from sellers
On the hunt for a property over the last few months, I’ve spoken to tens of estate agents. Curchods stood out as a masterclass agent. As a first-time buyer ...Read all 14 from buyers
The total service from checking in to on going is so poor it is unbelievable! I have no idea how they call themselves Surrey's best! Far from it! My advice is ...Read the review from tenants
Welcome to our estate agency office in Walton-on-Thames. We specialise in residential properties for sale in Walton and Hersham, KT12 including Ashley Park, Burhill Park, Burwood Park and the surrounding villages. We also have a dedicated lettings team. Curchods continue to be the most effective selling agent in Walton-on-Thames for one very good reason, our Resident Partner, Warren Fraser MNAEA and his team which have over 150 years’ experience in the industry between them. Having lived in the town for nearly 30 years, with 25 of those spent as an Estate Agent in Walton, we’re certain nobody, in the context of local agencies, knows the area better than Warren Fraser! Warren comments “I have worked in the town since 1991 and having been schooled in neighbouring Shepperton, I bring a wealth of local knowledge to an expert team which have been with me for nearly a decade. We are also very active in the local community as supporting the grass roots development within the sporting arena is a passion and a keen interest of mine and my team. My children have been schooled locally and we continue to support and sponsor the local schools. Having also played cricket for Walton Cricket Club, we are proud to continue to be their principal sponsor as well as sponsoring Elm Grove Colts Football Club. With a combined 150 years of property experience, myself and my team pride ourselves on providing a first class service to all of our clients to help them find their dream home.
Send Curchods Walton on Thames (Sales) a message.
15 reviews from sellers, rated 4.9 out of 5 on average. For example, AH wrote: "This review is for Mr. Jake Wood who helped us with the selling of our property. Selling or buying a house is never an easy process. There's lots that can go ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, KK wrote: "On the hunt for a property over the last few months, I’ve spoken to tens of estate agents. Curchods stood out as a masterclass agent. As a first-time buyer ..."
