5/5
GoogleMy property was on the market for 6 months with another agent but viewings were limited. I was really downhearted but Tom encouraged me to re list my property with Jill …
Trusted Agent profile · Walton on Thames · Surrey
Verified
Curchods Walton on Thames (Sales) reviews
★★★★★
1,107 reviews across 3 platforms
79 High Street, Walton on Thames, Surrey, KT12 1DN
Part of Curchods, see every office.
Curchods's office in Walton on Thames, Surrey, at 79 High Street, is rated 4.8 out of 5 across 1,107 reviews on three platforms, including 1,039 Google reviews rated 4.8.
1,039
Reviews on Google
This office
33
Reviews on Facebook
Business-wide
Reviews
Every review we hold for the Walton on Thames office, from every platform, shown as written. First names only.
Google1/5
GoogleExtremely disappointing service and lack of accountability. We’ve experienced repeated disruption to our internet and phone service during working hours, which has directly affected our ability to operate. …
5/5
GoogleI couldn’t have asked for a better service from Jon, so I am very impressed with everything overall! Very happy with the property photos, property description and generally having regular communication has all been way better than I expected, and way better than any other traditional estate agent. I would not hesitate to buy or sell property using Jons services 😊
Agent replied · 1 September 2026
Thank you Abbi. It has been a pleasure to act as your agent and I wish you all the best in your new property
1/5
GoogleI've taken my time to write this review because I wanted to make sure the facts I had were substantiated and cross reference my experience with that of others. To anyone wanting to RENT with this excuse for a company, don't bother unless you are absolutely minted, aristocratic, come from a long line of wealthy people, or have millions in the bank. I'm writing this because they are disgusting in their practices and how they approach anyone they see as 'lesser' than what they represent. They are ELITIST, will not touch you with a barge pole if you don't have what 'they' deem as a 'modest' income, then will lie through their teeth that the 'vendor' has other people lined up or 'the property is now off the market', within 24 hours of them excitingly encouraging you and categorically confirming the property is available. It's important people read this and understand, because I have seen posts all over social media whereby as soon as you claim you are a lone parent, estate agents instantly shun you and assume you must be antisocial or claiming state benefits (no right to judge anyone who does!) One of the first things she said to me was 'are you on Universal Credit', at first I thought, why would they ask that, because Universal Credit (as we all should by now know) does not imply you are on benefits, people that work 60 hour weeks get Universal Credit, but of course, it made sense, the reason she was asking was basically a 'posh' more reasonable sounding way of asking 'are you on benefits.' To anyone reading this who has been turned down for the above reasons inclusive of those who have children, my heart goes out to you, I'm sorry you had to go through that, because I only did it ONCE, I set my heart on a property and they snatched it from me in such a judgemental fashion, I won't be going any further with my hunt for a house, we are just going to buy what we want. What it does to you physically & mentally isn't worth sacrificing your mental wellbeing for. The 3 bed barn conversion in Gisleham (Church Farm Barn), they knew I had my heart set on it, saw my financial details which was a disposable income of 5k per month, but because I said I had mobility issues and lone parent to 2 children, they judged me, then sent me a ridiculous email clearly lying through their back teeth as to why (friends of his want to rent it). If they think I'm going to believe that story they can think again, especially where this was 9 weeks ago and the property has only just come off the market, and within the email she made sure to cover her back by saying; 'the property will stay on the market until he advises us otherwise.' They're an ELITIST company, if you're not throwing pound signs at them, they will chew you up and spit you out. Disgusting in 2024 you're querying whether someone is on 'Universal Credit' because in that moment you feel as a company you're 'better' than us 'lesser mortals', even though I don't claim any means tested state benefits. There are people out there with children who have ambition, on benefits, have successful careers, divorced etc that need a roof over their head or want a better life for themselves, you don't have ANY right to judge them all in the name of lining your pockets from someone that matches the 'elite' criteria you seek. I now turn over 7k per month, good luck with your 'elite' crowd, people like myself and many others out there are the type to pay our rent on time and unproblematic, those who you think are better will be the first ones to give you grief because of their status! If you're a lone parent (male or female) and struggling to find an estate agent who will take you seriously after constantly filling out those forms, you're not going mad, THEY are the problem, not you. These people lack integrity, morals and are unscrupulous to a fault, save yourself the bother and use platforms such as Open Rent that bypass estate agents.
5/5
GoogleAmazing service. Sold our flat through the Watford branch and from the word go they were fantastic. Joe made us feel relaxed and excited about selling our property. As for Ben, we cannot sing his praises enough. Constantly keeping us updated and answering any questions we had. Forever chasing solicitors etc. Nothing was ever too much! He couldn't have done any more! I would highly recommend these guys!!! Amazing customer service!!! Thanks guys!!
5/5
GoogleOliver Simpson was really helpful would highly recommend
5/5
GoogleVery professional and friendly service from all the team at FBM Haverfordwest involved in selling my property. Great communication throughout 👏 …
5/5
GoogleTony and Sean were fantastic throughout. Great people !!!
5/5
GoogleMade the whole process so easy! Great communication
Agent replied
Thanks James. You know where to come when you move again in the future. You and Bethany have a stunning first home
5/5
GoogleGreat communication all the way through the process. Never left wondering what's going on.
Agent replied · 1 September 2026
Thank you Nick
5/5
GoogleRussell Properties managed the renovation of my home last year, and I couldn’t have asked for a better experience. They took care of every detail - coordinating builders and contractors, keeping me updated throughout, and ensuring …
5/5
GoogleHelpful and friendly staff were on hand to provide the information and guidance required to ensure the purchase went smoothly.
Agent replied · 28 June 2026
Thank you for your kind words, Ian. We're thrilled to hear that our team in Ross-on-Wye could assist you during your purchase. We strive to provide helpful and friendly service, and it’s great to know we met your expectations. Wishing you all the best in your new home. Best from all the team at Archer & Co.
5/5
GooglePaul was great, really helped us through the whole process making buying our new house as smooth and efficient as possible. I would highly recommend.
Agent replied · 15 May 2026
Hi James, many thanks for your review and I hope you will have many happy years in your new home. I look forward to seeing it when it's complete 👍🙂 …
5/5
GooglePenny & Tony were absolutely brilliant, incredibly professional and efficient and a pleasure to work with. I would absolutely recommend Curchods and use them again.
Agent replied · 29 July 2023
Thank you Marili, much appreciated. I look forward to seeing some alterations and ideas in the near future!
5/5
GoogleMany thanks to Stuart for seeing me through a tricky purchase. He was very accommodating in letting tradesmen in and generally being happy to help.
Agent replied · 29 July 2023
Hi Charlotte. The whole process sounded very protracted, but well done for persevering. Hope you enjoy living in your new home. Best regards. Tony.
5/5
GoogleExcellent service from start to finish. Couldn't have asked for more from an agent. Would recommend Daniel Thomas of Fine and Country to anyone looking to sell or buy a home.
Agent replied · 3 June 2026
Thanks Dean. It’s been our pleasure to help you and your lovely family
5/5
GoogleI’ve just completed the sale of my home with Russell’s, and they were absolutely fabulous to work with. After a difficult experience with another estate agency, working with Russell’s was a breath of fresh air. The team was professional, …
5/5
The Trusted AgentThanks muchly Jake!
Dealing with Curchods in Walton has been a pleasure, both for when I bought the house and then subsequently when I sold it. Jake Wood is friendly, helpful and professional, and make the painful process of buying/selling much less stressful. I have enjoyed working with him, and wish all agents could take a leaf out of his book. Everyone in the office has been great. Well done, Curchods, and thanks muchly, Jake!
5/5
GoogleExcellent service from Ben at Fine and Country! Our selling and buying process was a bit complicated, but Ben's support was fantastic. I felt like he was with us all the time, and thanks to his help and determination, we managed to get our …
Agent replied · 6 July 2026
Hi Pete, thank you for taking a moment to share your comments with us! Your recommendation means a lot as we pride ourselves on our exceptional service. We'll be sure to share your comments with Ben Perkins. Thank you again for your review!
1/5
GoogleLocking the ability to navigate via Google maps behind yet another paywall. Is yet another example of a once fantastic app now rendered obsolete.
5/5
GoogleFriendly and helpful kept us informed thank you Jon for everything
Agent replied · 1 September 2026
Thankyou Natalie, I hope that you and Richard plus buster have settled into your new home
1/5
GoogleI had a very difficult and disappointing experience buying with this agent. Being charged £65 (non refundable) for an identity check should have rung alarm bells at the start. Propery details were missleading and help from the sales progressor was patchy to say the least, company meeting are more important than speaking with buyers apparently. They did not, even once, answer the phone when I rang. Sometimes returned the call and sometimes didn't. I do not recommend this agent.
5/5
GoogleBeautiful property. Antoniya would love to have the opportunity It would be a perfect family home
5/5
GoogleVery happy with the management at Redbrick, particularly with Luke who is always extremely professional, competent and courteous. As a landlord it puts my mind at ease that my property is in good hands.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers15 reviews
This review is for Mr. Jake Wood who helped us with the selling of our property. Selling or buying a house is never an easy process. There's lots that can go ...Read all 15 from sellers
Buyers14 reviews
On the hunt for a property over the last few months, I’ve spoken to tens of estate agents. Curchods stood out as a masterclass agent. As a first-time buyer ...Read all 14 from buyers
Tenants1 review
The total service from checking in to on going is so poor it is unbelievable! I have no idea how they call themselves Surrey's best! Far from it! My advice is ...Read the review from tenants
About Curchods Walton on Thames
Welcome to our estate agency office in Walton-on-Thames. We specialise in residential properties for sale in Walton and Hersham, KT12 including Ashley Park, Burhill Park, Burwood Park and the surrounding villages. We also have a dedicated lettings team. Curchods continue to be the most effective selling agent in Walton-on-Thames for one very good reason, our Resident Partner, Warren Fraser MNAEA and his team which have over 150 years’ experience in the industry between them. Having lived in the town for nearly 30 years, with 25 of those spent as an Estate Agent in Walton, we’re certain nobody, in the context of local agencies, knows the area better than Warren Fraser! Warren comments “I have worked in the town since 1991 and having been schooled in neighbouring Shepperton, I bring a wealth of local knowledge to an expert team which have been with me for nearly a decade. We are also very active in the local community as supporting the grass roots development within the sporting arena is a passion and a keen interest of mine and my team. My children have been schooled locally and we continue to support and sponsor the local schools. Having also played cricket for Walton Cricket Club, we are proud to continue to be their principal sponsor as well as sponsoring Elm Grove Colts Football Club. With a combined 150 years of property experience, myself and my team pride ourselves on providing a first class service to all of our clients to help them find their dream home.
Want Curchods Walton on Thames (Sales) to help?
Send Curchods Walton on Thames (Sales) a message.
Questions about Curchods Walton on Thames (Sales)
What do sellers say about Curchods Walton on Thames (Sales)?
15 reviews from sellers, rated 4.9 out of 5 on average. For example, AH wrote: "This review is for Mr. Jake Wood who helped us with the selling of our property. Selling or buying a house is never an easy process. There's lots that can go ..."
What do buyers say about Curchods Walton on Thames (Sales)?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, KK wrote: "On the hunt for a property over the last few months, I’ve spoken to tens of estate agents. Curchods stood out as a masterclass agent. As a first-time buyer ..."
