Every review we hold for the Walton-On-Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have now sold two properties with Arthur Samuel both out of their area in Bedfordshire. Stuart was very helpful, providing regular updates. He even helped us in managing our poor and very slow solicitor. Stuarts help really did speed up our sale. I really would recommend Stuart and his team to anyone, even if you are not in the local area.
Mega · 16 April 2022
Agent replied · 12 June 2024
Thsnk you, SB
★★★★★ 5/5
GoogleStuart has been the best agent I have ever used, he delivers, updates and achieves amazing results in the time frame given. I cannot recommend this company high enough.Thank you so much. 5 stars is not enough!!
Philippa · 16 April 2024
Agent replied · 12 June 2024
Thsnk you SB
★★★★★ 5/5
GoogleStuart helped us find a short term let when we returned from working abroad. He was super helpful and once we were in he was responsive to any small issues that needed resolving. The whole process was stress free and Stuart was a pleasure to do business with. Thanks
Simon · 16 April 2023
Agent replied · 12 June 2024
Thank you, SB
★★★★★ 5/5
GoogleStuart at Arthur Samuel is very friendly, most helpful and most importantly got the job done.
We were selling our property in 2023 and we were having trouble selling as the market had changed a little since we first went to market. We eventually succumbed to pressure from other estate agents and jointly instructed a ‘high street agency’ in the fear that we had made a mistake by instructing Stuart at Arthur Samuel.
Stuart by FAR outperformed the high street agent in every department (getting viewings, offers & marketing) - we couldn’t recommend enough.
You won’t be disappointed.
Niall · 16 April 2024
Agent replied · 12 June 2024
Thank you for the kind words, I’m glad we got there in the end. All the best SB
★★★★★ 5/5
GoogleWe've used Arthur Samuel recently to rent out our flat. We had Stuart as our agent and we could not have been happier. I always thought the process of renting and finding the right tenants would be something very stressful, but he made the whole experience very easy for us and found us great tenants. Throughout the process he was very friendly, professional, super efficient with everything and always responded to us very quickly on messages and calls. Highly recommend Arthur Samuel's services.
Daniela · 16 April 2024
Agent replied · 12 June 2024
Thsnk you - SB
★★★★★ 5/5
GoogleAs a landlord I need troublefree and reliable tenants. Also expect agency to be reliable and providing timely service. Stuart found professional tenants and provided reliable management service at a reasonable fee for the last few months. He is on top of various deadlines for gas safety certificate etc and provides timely updates. Highly recommend.
Vinayak · 16 April 2025
Agent replied · 30 August 2024
Thank you Vinayak, SB
★★★★★ 5/5
GoogleI am currently selling my house through Arthur Samuel estate agents and Stuart is managing the process. He has been professional, knowledgeable and efficient. The level of communication has been excellent, and his advice has been clear and honest. This has been a reassuring and refreshing change from past experiences with other agents!
I would highly recommend Arthur Samuel estate agents.
Peta · 16 April 2021
Agent replied · 12 June 2024
Thank you. SB
★★★★★ 5/5
GoogleWe are very happy with the service provided. Stuart is brilliant. All issues are always dealt with efficiently. All paperwork, property management and communication was always on point.
Liza · 16 April 2024
Agent replied · 12 June 2024
Thank you Liza, SB
★★★★★ 5/5
GoogleI received an unbelievably professional, efficient, and thorough service from Stuart when renting out my property - he made sure I understood everything and helped me get everything in order to make it a seamless process. He was always available for a call when I needed questions answered and got me to a better than expected outcome!
Bradley · 27 January 2025
Agent replied · 27 May 2025
Thank you so much, was our pleasure. SB
★★★★★ 5/5
GoogleGreat experience working with Stuart on the rental side. Stuart is friendly, professional, and always followed up on queries promptly. I have never had such a good experience working with estate agencies before. Would highly recommend Arthur Samuel.
Gayani · 13 June 2023
Agent replied · 12 June 2024
Thank you, SB
★★★★★ 5/5
GoogleGreat experience working with Stuart on the rental side. Stuart is friendly, professional, and always followed up on queries promptly. I have never had such a good experience working with estate agencies before. Would highly recommend Arthur Samuel.
Gayani · 16 April 2023
Agent replied · 16 April 2026
Thank you, SB
★★★★★ 5/5
GoogleWe rented for the first time with Arthur Samuel and it was a very pleasant experience as they were always on hand to resolve issue. Stuart was really understanding and happy to help.
Well done
Gloria · 16 April 2023
Agent replied · 12 June 2024
Thank you - SB
★★★★★ 5/5
GoogleArthur Samuel rented out our property...
Stuart
kept us updated and made the whole experience stress free....
If you are looking to rent out a property we highly recommend Arthur Samuel....
Simon · 16 April 2023
Agent replied · 12 June 2024
Thsnk you Simon, SB
★★★★★ 5/5
GoogleI have used Arthur Samuel, particularly Stuart, to look after my rental property. He has been fantastic.
I would highly recommend their services with a great wealth of knowledge in the local property market, competitive rates and great customer service with a 'can do' attitude.
Jeremy · 16 April 2021
Agent replied · 12 June 2024
Thsnk you
★★★★★ 5/5
GoogleMany thanks to Suart and the team, professional from start to finish. I have moved a few times in my life and a great estate agent is invaluable and really makes a real difference to the buying process, i would highly recommend them. Thanks again
Nick · 16 April 2021
Agent replied · 12 June 2024
Thsnk you - SB
★★★★★ 5/5
GoogleI had a great experience purchasing a house through Arthur Samuel estate agents, Stuart's communication through the whole process was excellent. He went above and beyond to help me out and answer any questions I had. Will definitely be recommending, thanks Stuart :)
DannyBoy · 13 June 2021
Agent replied · 12 June 2024
Thsnk you / SB
★★★★★ 5/5
GoogleI had a great experience purchasing a house through Arthur Samuel estate agents, Stuart's communication through the whole process was excellent. He went above and beyond to help me out and answer any questions I had. Will definitely be recommending, thanks Stuart :)
Dan · 16 April 2021
Agent replied · 16 April 2026
Thsnk you / SB
★★★★★ 5/5
GoogleIf you are looking for a reliable and professional estate agency with a very competitive fee then look no further than Arthur Samuel in Walton upon Thames. Having engaged the services of some of the larger estate agencies over the years and then being disappointed after they consistently failed to meet their initial undertakings it’s an unexpected pleasure to actually find an agency that we can thoroughly recommend. The initial valuation of our property was conducted in a calm, measured and realistic approach by Stuart and James. The valuation given by them was realistic and proportionate to market conditions at the time as opposed to several other valuations that were higher but obviously not achievable. Having decided to engage their services we were immediately contacted by James who arranged and undertook the majority of accompanied viewings. We were under offer in less than a month that ultimately resulted in the sale of our property. My wife and I were well informed throughout the whole process by both Stuart and James who actively ensured that all involved parties (solicitors/surveyors/purchasers/agents) responded to enquiries etc. in a timely manner. In conclusion, we would like to thank Stuart and James for their dedication and effort given to the sale of our property and wish them every success in the future.
Steve · 27 October 2019
★★★★★ 5/5
GoogleI would recommend Arthur Samuel Estate Agents at any time.Stuart assisted us in getting the right place for our needs., a very professional realtor with great customer care, clear and transparent communication throughout the process!
Misheck · 5 May 2025
Agent replied · 27 May 2025
No problem, and thank you. SB
★★★★★ 5/5
GoogleIf you are looking for a reliable and professional estate agency with a very competitive fee then look no further than Arthur Samuel in Walton upon Thames. Having engaged the services of some of the larger estate agencies over the years and then being disappointed after they consistently failed to meet their initial undertakings it’s an unexpected pleasure to actually find an agency that we can thoroughly recommend. The initial valuation of our property was conducted in a calm, measured and realistic approach by Stuart and James. The valuation given by them was realistic and proportionate to market conditions at the time as opposed to several other valuations that were higher but obviously not achievable. Having decided to engage their services we were immediately contacted by James who arranged and undertook the majority of accompanied viewings. We were under offer in less than a month that ultimately resulted in the sale of our property. My wife and I were well informed throughout the whole process by both Stuart and James who actively ensured that all involved parties (solicitors/surveyors/purchasers/agents) responded to enquiries etc. in a timely manner. In conclusion, we would like to thank Stuart and James for their dedication and effort given to the sale of our property and wish them every success in the future.
Steve · 14 June 2019
★★★★★ 1/5
GoogleIt's very clear why Arthur Samuel Estate agents are not a market leader. A frustrating experience from start to finish. Very hard to get hold of, (barely anyone in the office) with telephone tag being a constant feature of their communication alongside a very aggressive sales approach. Lies, deceit and cover up's all round with inconsistent information being communicated leaving a very sour taste during the process. I will not be recommending Arthur Samuel to anyone and will certainly not be using when coming to sell. Avoid.
Jack · 29 October 2024
★★★★★ 5/5
GoogleDealt with Stuart the last 4 years renting out my place and made the whole process stress free. Couldn’t be happier. Would recommend to anyone.
Mike · 16 April 2023
Agent replied · 12 June 2024
Thsnk you. SB
★★★★★ 5/5
GoogleI recently moved to the area from Essex. Stuart was amazing, keeping in constant contact with regards the purchase. He and his team even went the extra mile in answering questions on the local area. Very reliable and highly recommended
Andrew · 16 April 2021
Agent replied · 12 June 2024
Thsnk you / SB
★★★★★ 5/5
GoogleThe staff at the Walton on Thames branch are friendly extremely experienced and know the area. Having had a truly fast efficient service from them which is unsurpassed by selling our house in record time I highly recommend any one in need of estate agent services contact Stuart and his team. Whilst friendly polite and business like they go the extra mile to ensure their clients get a first class service at a very competitive price.
Thank you all for the much needed help
Robert · 14 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.