Every review we hold for the Walthamstow office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleMoved into a property to rent this time last year and it has never had properly functioning heating and hot water. Since February we have managed to get the hot water working but have had no heating at all in the property and the landlord has been uncontactable since 28th August after months of delays to fix the issue. I got in contact with Your Move but as it is not managed by them we have gotten little help. If the property has not got functioning heating or hot water they shouldn't have been allowed to put it on the market
Brad · 17 October 2024
Agent replied · 22 October 2024
Hi Brad, we are all devastated to see this review! We fully understand that you are upset and we are also extremely frustrated that this issue is still on going! As you have mentioned. your landlord manages the property not us, meaning we were only instructed on a tenant find basis. We have no control in regards to maintenance for your property meaning we strongly believe the review you have left for Your Move is very unfair. Again, we do fully agree and we are all in your corner for being upset however please can we request for your review to be removed. Kindest regards, Your Move team.
★★★★★ 5/5
GoogleNick,Jamie and the team at Forest Gate and Walthamstow of Your Move have been 1st class ,prompt service and Second to None.Looks after our Property well,kind and thoughtful.and treats us like a VIP.
Robert · 22 September 2024
Agent replied · 22 October 2024
Hi Robert, It's always a pleasure dealing with you. Thank you for leaving us such an amazing 5* review.
Kind regards, Nicholas
★★★★★ 5/5
GoogleI had a great experience with Your Move Walthanstow. They were professional, helpful, and supportive throughout the entire process. Special thanks to Nicholas 🙏🏻 Communication was clear, and they made everything straightforward and stress free. I really appreciated their attention to detail and friendly approach. Highly recommend their services!
Hüseyin · 27 April 2025
★★★★★ 1/5
GoogleI’m retracting a previous positive review to say that both the estate agents wand Nicholas are avoidant and none responsive professionals who bate tenets and ignore them when problems occur. The maintenance team that is supposed to fix issues and damages in the property are slow, despondent and Chuck the excuse waiting on the landlord as a way to avoid doing work. Seriously avoid using them to find property. They suck at their job
Further edit.
I’d like to make it clear, as tenants we were not briefed on a “process” and once told about it. We followed it exactly with complaints going to both maintenance and front office teams. I think 2 months + (ongoing at time of review) to even begin working on disrepair that was a serious risk to health and made the property unsafe should tell really make it clear Exaclty what the issues with this estate agents is
Nakibul · 1 October 2024
Agent replied · 20 June 2024
Hi Nakibul, I am shocked to hear the above and I strongly disagree with your comment. You were advised on many occasions to contact the maintenance department not myself for anything maintenance related. This is the first negative review we have received in almost 5 years which we are extremely upset to receive based on you not following the process. Can I strongly request that you remove this review as this is unfair. If anyone knows myself/Your Move, you would know I try my absolute best and go above and beyond to offer the highest level of customer service to everyone. Please re consider removing this review.
Kind regards, Nicholas
★★★★★ 5/5
GoogleSo happy for choosing your move Walthamstow!People are very committed and honest. They reply asap to any of your concerns. Hardev Singh was really helpful, friendly, professional and replied to all our questions and concerns. Because we moved on the 1st of June they even returned the agent fee as per the new legislation that took place on that exact date. The words are not enough to describe how well organized this team is. Highly recommended.
Argyro · 7 February 2020
Agent replied · 6 February 2024
Thank you for the 5* review. We all at Your Move Sterling & Co wish you the very best in your new home!
★★★★★ 5/5
GoogleI want to say special thanks to Nick, he’s been over the top, so helpful and made the whole process of renting stress free and everything went so smoothly and fast. Next time when I need a new home, I’ll definitely go to Nick first. Thank you
Martin · 8 December 2023
Agent replied · 6 February 2024
Hi Martin, thank you for leaving us such an amazing review. It's always a pleasure dealing with you!
Kind regards, Nicholas
★★★★★ 5/5
GoogleAn overall really great experience with Your Move. Nick is a very good agent and was very helpful, friendly and professional from start to finish. Nick was promptly available to speak with regarding any concerns or queries, which was great. I highly recommend Nick for Your next Move!
Olumayowa · 9 October 2023
Agent replied · 6 February 2024
Hi Olumayowa, thank you for your kind words. We all hope you enjoy your new home!
Kind regards, Nicholas
★★★★★ 5/5
GoogleThanks to Nick and his team for all of their efforts in finding reliable and great tenants. We’ve used YourMove multiple times now and they have always delivered! They advised and kept me updated throughout the whole process. I’d definitely recommend them!
Rahil · 14 February 2024
Agent replied · 15 February 2024
Hi Rahil, thank you for leaving us such a kind hearted 5* Google review!
Kind regards, Nicholas
★★★★★ 5/5
GoogleThank you for the very good support and guidance throughout the process of registering all the documents. It made my life much easier during the process of registering a new rental apartment.
Наталя · 20 February 2026
Agent replied · 20 March 2026
Thank you so much for your fantastic review! We’re thrilled to hear about your positive experience with our Walthamstow team. Your feedback means a lot to us. … More
★★★★★ 5/5
GoogleNick has been a great help in getting our house on rent. Couldn't have asked for more.
Fatima · 20 March 2025
Agent replied · 8 December 2024
Hi Fatima, thank you for leaving us such a kind hearted review. It's been a pleasure dealing with you.
Kind regards, The Your Move Team
★★★★★ 5/5
GoogleIt’s my first time when I’m renting a house , I’m really happy to share my experience with others Your Move has helped me a lot with every single aspect of this.
Many thanks to Nick and his team for professionalism.
Ionut · 14 February 2024
Agent replied · 15 February 2024
Hi Ionut, thank you for leaving us such a kind hearted review. We all hope you enjoy your new home!
Kind regards, Nicholas
★★★★★ 5/5
GoogleAmazing work and attitude. Highly recommend. Nicholas Papi is a professional with attitude and smile. The kind of person you will be left happy for your choice and satisfied to work with. The company has outstanding work ethics and professional attitude towards their clients, the one you are looking for!
Kristiyan · 12 May 2023
Agent replied · 6 February 2024
Hi Kris, thank you for taking your time and leaving us a positive review.
Kind regards, Nicholas
★★★★★ 5/5
GoogleDear Friends
just wanna give a massive shout to You're Move Walthamstow - these Guys are professional VERY professional and my guy Nick is SLICK .... great super service they deal with all issues and great support regarding properties. You dun Know to use these guys for hassle for experience
Amir 👳🏿♀️
Amir · 6 February 2023
Agent replied · 6 February 2024
Hi Amir. We are all pleased to see your kind hearted review. Thank you!
Kind Regards, Nicholas
★★★★★ 5/5
GoogleNicholas, let me thank you for the warm and helpful way in which you guided us through all the stages of setting up the rental of Carr Road from initial enquiry to viewing through to contract signature. Your professionalism was reassuring and evident, and you managed the process with clarity and good humour too! Thank you for a good experience!
Tony · 20 March 2025
Agent replied · 25 December 2024
Hi Tony. Thank you for leaving us such a kind hearted review.
Kind regards, The Your Move Team
★★★★★ 5/5
GoogleVery happy with the professional service I have received from Nick and the team at Your move. happy to recommend wholeheartedly.
Muhammad · 17 November 2024
Agent replied · 8 December 2024
Hi Muhammad, we' are glad to hear you were impressed with the service. We hope to deal with you again soon.
Kind regards, The Your Move Team
★★★★★ 5/5
GoogleFantastic service from Nick at Yourmove with the renting our property. Best agent in London by a clear mile. No wonder why Your Move are voted the highest agent. They are the go to agent. Thank you
Lila · 20 November 2025
Agent replied · 20 March 2026
Hi Lila,
Thank you for your fantastic review! We’re so pleased to hear that Nick delivered excellent service and that you’re so happy with your experience. Your kind words and trust mean a lot to us - we’re thrilled to be your go-to agent in London.
Kind regards, The Your Move Team
★★★★★ 5/5
GoogleWe had a great experience with Huyen and Peter at Your Move Walthamstow. They were professional, communicative and transparent throughout making the process run as smoothly and quickly as possible.
Noam · 20 January 2026
Agent replied · 20 March 2026
Hello Noam,
Thank you for your fantastic review! We’re thrilled to hear that Huyen and Peter … More
★★★★★ 5/5
GooglePROFESSIONAL SERVICE
I have to been in the property business for over 15 years and have used a few property Agents in walthamstow previously, I have chosen your move because they have the right hand picked staff in place to represent their company, they are honest, and their method of operation is much better and professional than their neighbouring agents.
Your move are quick at solving complicated situations. Peter in sales and Nic in lettings plus the assistance from their staff all pulled together, they were fantastic in the short time frame of selling my property, they always advised their clients of realistic selling prices, and communicated frequently during the process, thats what made the process quick and smooth.
If you are looking for a property agent to rent, sell or manage your property i would advise you to let your move be your first choice.
Thanks Your Move.
Jay · 21 April 2024
Agent replied · 20 June 2024
Hi Jay, thank you so much for such a kind hearted review. It's been wonderful dealing with you over the years!
Kind regards, Nicholas
★★★★★ 5/5
GoogleYour Move were very helpful during the process of us letting a flat. Everything was handled online making it really easy and they were always available for help when I needed it.
Rory · 21 April 2024
Agent replied · 20 June 2024
Hi Rory, thank you for leaving us such an amazing review. We all hope you enjoy your new home!
Kind regards, Nicholas
★★★★★ 5/5
GoogleNick has been great sorting out our let for us. In this tough rental climate, he’s been super efficient, really responsive and reassuring. It’s rare to find that of estate agents at the moment so we are very grateful for his help.
Kate · 9 September 2023
Agent replied · 6 February 2024
Hi Kate, thank you for your kind words. We all hope you enjoy your new home!
Kind regards, Nicholas
★★★★★ 5/5
GoogleOnce again, thank you for going above and beyond to ensure my real estate needs were met. I am incredibly grateful for your exceptional service, and I would wholeheartedly recommend you to anyone seeking a reliable and knowledgeable real estate agent. Nicholas is the best
Софія · 11 June 2023
Agent replied · 6 February 2024
Thank you for finding time out of your day to leave us such an amazing review. We all hope you enjoy your new home.
Kind regards, Nicholas
★★★★★ 5/5
GoogleWe had a great time working with Your Move Estate Agents Wathamstow. The procedure went extremely well from the beginning to the end. Throughout, they communicated clearly and effectively kept me informed at all times and swiftly addressed all of my enquires.
I highly recommend them if you’re searching or interested in helping you locate your ideal house.
Namuddu · 20 March 2025
Agent replied · 8 December 2024
Hi Martha, we are all glad to hear the process was smooth. It was a pleasure dealing with you during the process.
Kind regards, The Your Move Team
★★★★★ 5/5
GoogleNicholas was great to work with when moving in. Made the process seamless and kept me informed throughout. Would definitely recommend.
Adam · 15 October 2024
Agent replied · 22 October 2024
Hi Adam, thank you for the 5* review. We all hope you enjoy your new home.
Kind regards, Nicholas
★★★★★ 5/5
GoogleThis is probably the best estate agency I have ever used. Nick the manager is always super helpfull and everything is well organised at all times. He dealt with any issues and concerns straight away. There was never a problem that stayed unresolved! They really look after their clients need and I will highly recommend them to everyone! Thank you guys ! You ve been the best !!!
Jo · 7 February 2019
Agent replied · 6 February 2024
Thanks Jo. We hope to deal with you soon. It was a pleasure having you as tenants.
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