Central Estates Walthamstow reviews

★★★★★ 5/5

Google

A massive thanks to Dave and the team at central, yet again another stress free experience with them. I've used central for the past three years, and look forward to many more happy dealings with them. If you want professional and courteous treatment - trust these guys! Thanks again!

D · 9 July 2015

★★★★★ 1/5

Google

Severely disappointed with the level of service, lack of responsiveness and incompetence shown by some staff at central estates. Their agents have managed to leave our property unlocked and following that incident, for which an apology was only given after we chased, managed to misplace our keys between viewings meaning prospective buyers could not access the property and we lost viewings. I would not recommend them if you want estate agents who give timely feedback, are reliable and are committed to trying to sell your property.

Anvita · 15 June 2022

★★★★★ 5/5

Google

Superb service. Central helped us sell and buy. They were super helpful, friendly and clear throughout, working hard to get us a great price on our sale and find the ideal new place for our family. Progression team worked tirelessly to keep the process moving. We wouldn't hesitate to recommend.PositiveResponsiveness, Quality, Professionalism, Value

Fiona · 24 August 2021

★★★★★ 5/5

Google

Central are quick and efficient. The staff is very useful and have a good knowledge - thank you to Martyne Hatton for all your help.

Vic · 26 February 2023

★★★★★ 1/5

Google

A really unethical estate agent. Sharing my experience as a potential buyer with Central Estate Agents. We viewed a property over a month ago but lost out to higher bidders. I was contacted by their Senior Sales Negotiator, Shah Islam, this week to notify me that the buyer they went with was messing the seller around and they were reviewing previous offers. I said that we were still looking and stood by our original offer (which meets the maximum value Central put on the property per their mailing emails). Shah said he would get in touch with the vendor straight away that morning and let me know that day. I rang him the same day in the afternoon after not getting a response and was told he was on the phone. Then, that same afternoon I received a general email from Shah to his whole mailing list stating that the 'Stunning' property was now up for sale again. I was shocked and disappointed - it is evident that they thought they could squeeze more money for it, but in the interim never got back to me. I was left feeling completely shunned and neglected after being open, honest and a genuine potential buyer for a property after they had problems with the original buyer. As above and to reiterate, I'm a genuine, honest buyer in a good position. I replied to Shah's general marketing email stating that I was disappointed he had never got back to be before re-marketing, as HE was the one who got in touch with ME this week asking whether I would still be interested. I asked what the situation was. Shah never replied to my email. A ghosting from an agent after he approached a buyer with an honest, open and solid offer is a joke. I asked Shah to remove me from their mailing list immediately after no response. Yesterday I received another mass email from another Central Estate agent, (Paige) about the exact same property - even after I asked to be removed from their mailing list. It's evident to both me, my partner and my wider friends and family I've discussed this situation with that Central do not have genuine buyer's offers in mind and they are operating unethically. They neglected and failed to respond to me, even after approaching me in the first place. A truly horrendous offer experience and the above agent I dealt with has presented themselves as unethical in this situation. I hope they actually remove me from their mailing list now and I never have to deal with them again. I'll warn anyone and everyone I know to list or buy with ANY AGENCY other than Central!

Olivia · 16 May 2022

★★★★★ 2/5

Google

My experience with central as a Tennant has not been great. Emails left unanswered for weeks, having to chase responses from other department members. Maintenance jobs marked as completed when they have not been, and in some cases marked as complete even before someone has come to inspect the problem and diagnose it. Find it much simpler and quicker to go straight to the landlord with my needs rather than through central. Positives: when you get the right person at central to help you things move quickly, however it is very much pot luck.

Claudia · 16 May 2022

★★★★★ 5/5

Google

A very professional offering. Central packed in 9 viewings of property all over Walthamstow into a single Saturday of viewings and managed to make each and every appointment on time. In the end, we have gone for a property from another agent but from our experience we won't hesitate to turn to Central if necessary in the future. Many thanks!

Tom · 28 July 2019

★★★★★ 3/5

Google

My experience was certainly not encouraging. During advertising of the property i was informed of 6 week period and when it approached then was told that i had to give them notice of 2 further weeks. Didnt appear proactive and never managed to meet the manager who was accesible until contract got signed after which never managed to have reasonable conversation

Mithun · 16 December 2023

★★★★★ 5/5

Google

Have delivered a fantastic service and managed any issue quickly and efficiently. Delighted to have Central managing my property as it takes away all of the stress in the knowledge things will be looked after properly. Property Manager - Nancy Markou

Michael · 11 January 2023

★★★★★ 5/5

Google

A great letting agent, everyone we've met at Central so far has been friendly and helpful, particular Manaan who helped us every step of the way moving into the property this week. We have a few minor issues now to resolve and feeling optimistic that we'll receive the same excellent quality service from Central as managers of our property.

Alex · 8 July 2019

★★★★★ 5/5

Google

A great letting agent, everyone we've met at Central so far has been friendly and helpful, particular Manaan who helped us every step of the way moving into the property this week. We have a few minor issues now to resolve and feeling optimistic that we'll receive the same excellent quality service from Central as managers of our property.

Alex · 21 June 2019

★★★★★ 5/5

Google

I must say, Central were incredibly good at every stage of the process. I would use them again in a heartbeat.

Lee · 20 May 2024

★★★★★ 5/5

Google

We recently rented a property through Central Estates and had a really easy and smooth process. Manaan’s communication and help was excellent and we really felt as though he was on our team!

Annabel · 19 August 2023

★★★★★ 5/5

Google

Highly recommend Central Estate Agents. They were quick to respond to everything along the way and even helped speed things up in the process when one of the solicitors in the chain went AWOL. All of them were really polite and I felt supported by them in a way I hadn't expected to feel form an agent! Thanks!

Sophie · 4 September 2019

★★★★★ 5/5

Google

Harry and Katie dealt with my house purchase and were outstanding. Easily contactable and very responsive.

Tim · 9 August 2024

★★★★★ 5/5

Google

We've now bought and sold our last two properties through Central and they're always great, from start to finish.

Gaurav · 29 May 2024

★★★★★ 5/5

Google

Thank you Matthew for helping me with my flat

Anamaria · 28 July 2019

★★★★★ 5/5

Google

Top rating because of great work by Katie who was always helpful throughout the whole house selling process.

Br4tz · 29 May 2024

★★★★★ 5/5

Google

Fantastic to work with; I felt well looked after, with constant communication and clear direction as to what needed to be done. The team were also very friendly and helpful when I had additional requests. It was a pleasure to work with them!

Nathan · 23 September 2024

★★★★★ 5/5

Google

Superb service. Central helped us sell and buy. They were super helpful, friendly and clear throughout, working hard to get us a great price on our sale and find the ideal new place for our family. Progression team worked tirelessly to keep the process moving. We wouldn't hesitate to recommend.

Fiona · 10 May 2021

★★★★★ 5/5

Google

Having both bought and sold with Central I would be very happy to recommend their services. Everything you would expect from the team but it was their thoughtfulness and detail in responding to Covid that made us feel confident to work with them after the first lock down. All our meetings with the team reassured us that everyones health and safety was being taken seriously. We knew that our flat was being well looked after during viewings this summer, and we always felt supported at each step. Also I would particularly like to thank their photographer who was brilliant, super quick and helpful: his eye made the flat look its best!PositiveProfessionalism, Value

Elizabeth · 24 August 2021

★★★★★ 5/5

Google

I recently purchased a property through Central Estate Agents in Walthamstow. I am a first time buyer and the guys at Central, especially Rich made the whole experience and process stress free. I will be using Central again in the future!

Joe · 25 June 2018

★★★★★ 5/5

Google

Definitely recommend central as I have personally done work experience with them for a week but in that week I really enjoyed myself. The week before I had worked in a solicitors did not like it at all compared to working here. I definitely recommend them for work experience as they are outgoing, friendly and welcoming!

Fiza · 13 October 2018

★★★★★ 5/5

Google

Just started renting and good experience so far with Central estate. Great support from Manaan with the moving in admin.

Thomas · 20 March 2024