Every review we hold for the Walthamstow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Manaan and your team for helping us find the property we needed. A decent home, simple and clean without much hassle. The whole process was straightforward and easy.
Riccs · 12 March 2022
Agent replied
Hi, thank you ever so much for your review. I am glad everything went well. Neil
★★★★★ 5/5
GoogleI had a great experience with Central on my recent flat purchase. As a first time buyer they made the process as easy as possible and were extremely proactive and communicative. I would definitely be happy to work with them again when the time comes.
Ellie · 24 August 2024
Agent replied · 23 October 2024
Hi Ellie, thank you for your 5 star review! Neil
★★★★★ 5/5
GoogleWe feel so fortunate to have sold our house through Central. From James’ first visit through Mikhael and Katie’s advice and support with the sale, Central’s service has been exceptional. Having lived in properties in Hackney and Walthamstow for around 30 years, we can honestly say that the service we received from Central has surpassed that of any other estate agent we have previously used locally. The team has an authentic knowledge of and genuine passion for the local area, and care about their clients, being proactive without being pushy and always responding promptly to queries. The team made the process as stress free as a big house move can be! We wholeheartedly recommend Central to anyone selling a property in the Walthamstow area.
Rebecca · 24 June 2024
★★★★★ 5/5
GoogleWe sold our flat and bought a house with Central Estate Agents during the 2020 Covid pandemic. The team is extremely knowledgeable and experienced, and has a fantastic understanding on how to handle tricky situations sensitively. Richard and Shah, in particular, really went above and beyond to ensure we completed on both properties. They were always there to take a phone call, ready to help us solve any issues that arose during the process, provide advice based on their wealth of experience and putting us in touch with their local contacts.PositiveResponsiveness, Quality, Professionalism
Mariana · 24 August 2021
Agent replied
Dear Mariana, thank you ever so much for your review. Neil
★★★★★ 5/5
GoogleWe recently purchased a property in Wood Street through Central and were incredibly pleased with the service we got.
Harry (who helped find us the property) was thoughtful, attentive, personable, understood exactly what we needed, and always acted in our best interests.
The rest of the process was handled incredibly efficiently with same day answers all the way to completion. Thanks everyone!
James · 19 August 2023
Agent replied · 26 August 2023
Hi James, I am glad all went well with the purchase, We wish you all the best in your new home! Neil
★★★★★ 5/5
GoogleDuring our lengthy house hunt Manaan was genuinely the only one amongst one too many agencies who was the most humane, reached out every so often to see if we're still looking, sought feedback after every viewing and was generally there to listen. The only one. Totally recommend him.
Evan · 25 May 2023
★★★★★ 5/5
GoogleFive stars all round for central estates. Special shout out to Nancy who is always hard working, polite and friendly.
James · 19 February 2023
Agent replied
Hi James, thanks for taking the time to give us a 5 star review. Neil
★★★★★ 5/5
GoogleUsed Stow brothers initially and then switched to Central Estates. They were on the ball from day 1 and we had received an offer within 2 weeks of listing. I found the service fantastic and they were always on hand. Thank you
Terry · 23 September 2024
Agent replied · 23 October 2024
Dear Terry, glad to hear all has gone well! Neil
★★★★★ 5/5
GoogleFantastic service, really friendly staff. The only estate agent in walthamstow that also does evening viewings which is great considering most people work until 5:30.
Rich/Katie and James were incredibly helpful and would thoroughly recommend Central over anyone else.
Tom · 28 July 2019
Agent replied
Dear Tom, thank you for you review. I am glad the team has exceeded your expectations. Neil
★★★★★ 5/5
GoogleVery helpful, always there to answer questions and checks up to see how our tenants and we are getting along. Manaan has been great with putting our property on the market. I will surely use Manaan and Central again.
Adnan · 28 July 2019
Agent replied
Dear Adnan, Thank you for your review. Neil
★★★★★ 5/5
GoogleVery good experience when letting a property. Manaan and the team were very helpful, responsive and always happy to help.
Jack · 10 February 2023
Agent replied
Hi Jack, thank you for taking the time to review us! Neil
★★★★★ 5/5
Google"I would highly recommend Central Estate Agents..."
Very proffessional and effective team, I had best experience of my life with them.
From the day one that I made an inquiry to view a property to rent in Walthamstow Central, it was Manaan who took care of me by contacting me regularly and providing latest updates of available properties to rent in the area.
Manaan and Michael helped us find this amazing property, with an amazing location, we can't thank you enough guys for your help and support.PositiveResponsiveness, Quality, Professionalism, Value
Fatjon · 20 June 2021
Agent replied · 19 June 2024
Dear Fatjon, thank you very much for your review. Neil
★★★★★ 1/5
GoogleI would NOT recommend Central Estates to anyone. The agency made us feel rushed to move in without parts of the house maintenance being completed. We’ve had to chase the agency/landlord for a number of things including something as basic as a front door number which we in the end ended up buying and placing on the door ourselves.
We’ve constantly had to chase for works to be completed with the agency property manager but not getting back to us unless we chased things. We’ve had builders coming in regularly at the beginning which could have been avoided during a pandemic. We were informed by the agency that only 1 contractor would come to get a quote for paint work which ended up being 2 builders attending without our notice.
We left the property with paint works still not being completed which was way overdue. My advise to anyone renting from the agency is to make sure the property is of a good completed standard and make sure you are not rushed to move in.
Furthermore, staff need to work on their phone mannerism. After moving, a member of staff suggested I send an item from kent to London via Uber to the agency, an item we sourced ourselves which did not come with the property. Absolutely ridiculous.
Once your money is taken, unfortunately many agencies and landlord don’t care about dealing with tenants and that is exactly the experience we had.
Dealing with Central Estates has not been as smooth as we would expect.NegativeProfessionalism
Cambo · 20 June 2021
Agent replied · 19 June 2024
Dear Cambo dia, thank you for getting in touch with me regarding your review. As I mentioned to you by email it is up to the landlord to submit to us the reductions to be made to the deposit protection scheme who is independent and will mediate the claim for repairs or damages. The property was fully refurbished at the start of the tenancy, however damp works needed to be completed following you moving in, which it was done quickly, I do agree the paint works has taken too long. Contractors seem to be so busy during the pandemic. I wish you the very best in the future. Kind Regards Neil
★★★★★ 5/5
GoogleFantastic service!! We sold our flat with Central last month and it was the third time we had dealt with Central as an agency (renting initially, first purchase and first sale). Each time we have been more impressed. The guys at Central were accessible, honest and it felt that they really worked hard for us. We were incredibly grateful when they helped us through some challenging negotiations. I would 100% recommend them as a trusted and successful estate agent.PositiveResponsiveness, Quality, Professionalism
Edward · 20 June 2021
Agent replied · 19 June 2024
Thank you Edward, your feedback is much appreciated. Neil
★★★★★ 5/5
GoogleThanks to Richard and the team I had a seamless experience both selling my old property and buying a new one. My wife and I had nothing but professionalism from the start. There is a lot of choice with agents in Walthamstow but Central certainly seem to know the market inside out and I was more than happy with the value delivered and sale I completed on. Thank you guys.
Chris · 28 July 2019
★★★★★ 5/5
GoogleExtremely helpful staff (especially Richard) - very quick to answer any questions, offer advice, and assist in any way possible. Would highly recommend!!
Marie · 15 July 2022
Agent replied
Thank You Marie for taking the time to give us feedback. Neil
★★★★★ 1/5
GoogleI’ve been in London for many years, renting from different agencies and private landlords and by far this is the worst one. I’ve been discriminated, been rushed to move in a house with work in progress, been having people in and out working throughout the pandemic like there’s nothing going on out there. They were literally sending someone every other day at one point. One day we had 3 different people coming just to decide which one is cheaper for that specific job. Been left with two unfinished walls for months, they just decided to paint and complete the work after I left. Now I’m dealing with deposit issues, with a landlord that clearly doesn’t have a clue what he’s doing, charging for cleaning when the checkout report clearly says the property was left in a good overall order and for furniture removal, old items we found in the house that I clearly asked the agent to remove when I moved in, with the simple answer: “mate you should’ve asked me before you moved”, of course that’s the answer I’m getting after I paid and signed the contract. Just because I am a foreigner doesn’t mean I’m stupid and I’m gonna accept the way these agents and landlord treated me, is out of order.
ALEX · 25 December 2020
Agent replied
Dear Alex, thank you for your review, I am sorry to hear that you have had some issues with your tenancy? I would assume we do not manage the property if the landlord is dealing with you directly? Can you please email me at neil@central-estates.co.uk with your contact details and I will try to help with your situation. Kind Regards Neil.
★★★★★ 5/5
GoogleMoved into a property about a month ago and have since found the tenant care to be superb - we've had some sticky problems with our new neighbours but Martyne H has supported us the entire time which has been incredible and we feel well looked after. Any issues we've had have been dealt with quickly - unlike our previous letting agents. No complaints here!
Lewis · 10 February 2023
Agent replied
Hi Lewis, thank you ever so much for your feedback. We are by lucky to have Martyne on the team. Neil
★★★★★ 5/5
GoogleExcellent. Knowledgeable, efficient and trustworthy agent we used to find our first property. This agent knows the area and has good, honest intel on price and scope of properties. By far the best experience we had during our search and would use again in future. Katie worked hard to progress the sale.
V · 22 January 2024
Agent replied · 22 March 2024
Hi, thank you ever so much for taking the time to review our services and in particular Katie who exceeded expectations. Neil
★★★★★ 5/5
GoogleI have been renting my property with Central Estates for many years. Nancy Markou has been looking after my tenants and I in a great way. I highly recommend.
Keith · 5 June 2024
★★★★★ 5/5
GoogleThings couldn't have gone better. A fantastic agent with fantastic staff! David, Manaan & Jazzina were always on hand to help and made the process as stress-free and smooth as possible. Thank you!
Will · 24 June 2020
Agent replied
Dear Will, thank you for your review, I have commended the lettings team on their good service. Neil
★★★★★ 5/5
GoogleService is very fast and helpful agents! Processing is very smooth and professional.
Jan · 25 May 2023
Agent replied · 24 June 2023
Hi Jan, thank you for taking the time to give us a 5 star review! Neil
★★★★★ 5/5
GoogleThe best estate agents in Walthamstow. Without question. Shah and Richard were really supportive throughout the purchasing process. If you’re moving to Walthamstow, make sure you are registered with this estate agents. Highly recommend
Conan · 9 January 2020
Agent replied
Dear Conan, thank you for you kind review, we are very lucky to have Richard and Shah on our team. Neil
★★★★★ 5/5
GoogleNot like a typical average estate agent! Not pushy, great impartial advice and great communication.
Manaan was very professional and welcoming ... his knowledge and experience is demonstrated in his warm approach
Thank you
Ozzie · 28 July 2019
Agent replied
Dear Ozzie, thank you for your feedback. We are very lucky to have Manaan in our team.
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