Trusted Agent profile · Waltham Forest
★★★★★
176 reviews across 2 platforms
125 Hoe Street, London, E17 4RX, Waltham Forest, E17 4RX
Humphrey and Co Estates's office in Waltham Forest, at 125 Hoe Street, is rated 4.3 out of 5 across 176 reviews on two platforms, including 172 Google reviews rated 4.4.
Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience renting with the guys. Been with them for over two years and haven't had any problems. Very responsive and happy to help as and when they can.
Hi Laura, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
1/5
GoogleThis company - (if you can call it that ) is run by fraudsters, DO NOT trust these people they will lie and steal your money ! I wouldn't trust them with my umbrella ! If you have problems report them to trading standards / police / council. They are parasites, who will defraud you of your hard earned money ! DO NOT get fooled by the nice website its a front ! In response to the owners ridiculous comment below, lets clarify the follow; I paid £500 for a holding deposit ! As per my solicitors messages, which you just ignored ! This company and the clown that runs it are a complete joke ! I'm owned £1000 now ! £500 for my deposit and £ 500 for solicitor costs ! I'm in the process of take this joker to court !
Mr J Varsani paid a £500 reservation fee to reserve a property at Humphrey & Co Estates. He was clearly advised if he fails references there would be an admin charge applicable. He failed references therefore we requested his details in order to make a payment of the difference. He did not accept this and did not send his details so we was enable to finalise this matter. We also advised him he could take this matter to the Ombudsman if he was not happy with the outcome as we have followed the correct procedures and practice.
5/5
GoogleI am very satisfied with their services, I highly recommend them! Thank you!
5/5
GoogleGreat service and excellent customer support. I’ve been a tenant for over 2 years now and I’d highly recommend H&Co if you’re searching for your new home. Thank you!
We are so grateful for your kind words and 5-star rating!
1/5
GoogleI rented a property through Humphrey & Co, they didn't manage the property but when the landlord refused to give us our deposit back, they didn't offer any support. They're still letting his properties, I would steer clear. I know that it was 'let only' but you are still letting several of his properties. Are you not concerned about the quality of landlords you let from?NegativeQuality, Professionalism
We provided a 'Let Only' service for the Landlord and we cannot legally get involved in a deposit return dispute. Unfortunately in this circumstance the complainant does not understand the legal boundaries. Therefore we will be requesting for this review to be removed by google.
1/5
GoogleI had an unpleasant experience with this agency. Aneta , the manager of the house always made appointments without taking into account my availability. And when I concluded the contract with them,even though I left the house clean, they charged me from the deposit for cleaning. They returned the deposit after 1 months, after I give them many emails to retur the deposit. I do not recommend this agency
5/5
GoogleI recommend with confidence, professional and very helpful people.5 stars!👍 …
5/5
GoogleVery happy with the service I received from Humphrey and co. Ayse was so helpful and informative from the start. She helped me find the perfect property and followed through with all requests I made prior to move in. Very professional and efficient service! I would definitely recommend to friends and family.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat experience with this estate agency, they were quick, thorough and super professional. Dealt with Malachi on acquiring a commercial property which he handled with ease.
Thank you for the review 😊 Please recommend …
5/5
GoogleThe best property agency I ever been in touch so far. They always sort out everything very professionally and super quick. I am glad to be a tenant in here.
5/5
GoogleI’ve been working with Humphrey & Co for over a year. They’re very professional, reliable and solution-oriented. Communication is always clear and helpful. Highly recommended
4/5
GoogleOverall had a good experience during our tenancy. They were responsive and helpful when we had any issues.
Thank you so much for the review.
1/5
GoogleThis is the worst agency that I have been in contact in London. They just make you waste your money and time. We tried to rent a house with this agency and the house was not ready and habitable yet, they made us wait for more than one month after paying the holding deposit and they accepted other offers so they say no to our offer in the last minute leaving me and my friends without a house to live. They don’t communicate properly with the landlords so they don’t manage properly the situations. Avoid to rent with this agency because as I said it is a waste of time and money. Horrible and unacceptable.
5/5
Google“Overall, I’m very happy with the service and would definitely recommend them to everyone in the area Thank you all of you
5/5
GoogleThese stars are for Omer who went the extra mile even after his job was done. He's good at his job whilst remaining kind hearted.
Thank you for sharing your experience with us!
5/5
GoogleAmazing estate agents, attentive and prompt. Big thank you to Darren who managed to find me the perfect place, that matched my requirements exactly. Highly recommend.
5/5
GoogleGreat communication and service for a year of renting. Would seriously recommend!
Dear Mr Flynn McGee, we appreciate your business and value your feedback.
5/5
GoogleDealing with this company has been great. The property was sorted within weeks, communication has been great from the start and they actually care. They updated me on each step of the way. They have truly been amazing in getting a property for me and my mom. Humphrey&Co Estates actually cares about the people and they're helping rather than them just been being another number. Will definitely recommend to my friends and family!
5/5
GoogleWould 100% recommend over any other agencies! Very quick and easy and the best service from Darren and his team especially Ayse!! They always answer when needed and constantly check up to see what your thoughts are! Very happy😁 …
5/5
GoogleEXCELLENT SERVICE FROM START TO FINISH. I contacted Humphrey and Co to help me find new tenants for my rental property, and I was not disappointed. They were professional, organised, efficient and I was kept well informed of their progress and the next steps. They have a very good system in place which allowed me to complete all paperwork etc online (which was extremely helpful due to the pandemic). I highly recommend them, and will definitely be using them again. Many thanks again Humphrey and Co for making, finding my new tenants such a pain free experience.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI had the pleasure of being assisted by Larisa who was such a godsend during a very stressful period. Her customer service and efforts are beyond satisfactory.
Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!
5/5
GoogleThank you for all your help with the move in, it was very swift and fast. Aneta was veey proactive with the refernces, Darren the manager was really helpful and Bhavin was a breath of fresh air. Thanks to all
5/5
GoogleReally great experience with Humphrey & Co. they went above and beyond!
5/5
GoogleI use this company for my numerous properties managing rent, managing the tenants and any conflicts that can arise. Employees here are punctual and are very competent at what they do and their fees are very reasonable. I would recommend to anyone who is looking to buy sell or rent.
Thank you for the review 😊 Please recommend …
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