Trusted Agent profile · Waltham Forest
★★★★★
176 reviews across 2 platforms
125 Hoe Street, London, E17 4RX, Waltham Forest, E17 4RX
Humphrey and Co Estates's office in Waltham Forest, at 125 Hoe Street, is rated 4.3 out of 5 across 176 reviews on two platforms, including 172 Google reviews rated 4.4.
Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.
1/5
GoogleAvoid at all costs - no property is nice enough to make it worth attempting to rent with this estate agent. The worst experience I have ever had with an estate agent. H&Co are so unprofessional, incompetent and unethical it is almost impressive - particularly Aneta and Darren. Full review to follow.
5/5
GoogleJoseph was very helpful, he was answering my questions very quickly, nicely and respectfully.
5/5
GoogleGreat Lettings agency! Aneta has been super helpful and communicative throughout the whole process.
5/5
GoogleHumphrey & Co is one of the best estate agency i ever came across. Darren who is always there for you to help and guide with any issue if you have with tenancy. I am ever so grateful to Darren for the service and support he has provided. I highly recommend Humphrey & Co for any letting and management service
5/5
GoogleBeen using Humphrey & Co for many years now, always go above and beyond the service I require. Have recommended them several times and will continue to do so.
Your 5‑star review means the world to us, thank you!
5/5
GoogleI have been dealing with Humphrey & Co. for over a year now and they have been nothing but helpful. The entire team is easily contactable and quick to resolve any issues. Would recommend to anybody out there looking for a great team to help you navigate your residency.
Thank you so much for your kind words! We’re thrilled to hear you had a great experience.
4/5
GoogleVery professional and helpful real estate company. Dealt with Joseph and he exceeded our expectations by assisting us regarding issues we were having with the previous agent. I recommend to anyone looking for accommodation. - Justin
5/5
GoogleOmer and his team were very attentive and happy to help at every step of this process. Very good communication from them at every stage of the purchase. I would use them again - They also recommended a fantastic solicitor!
Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.
5/5
GoogleHumphrey & Co have managed our property for over nine years. Through out this time our property has never been in a void period. They are very reliable and friendly and their services are excellent. We are happy to recommend them because of their excellent services and the experience we have had working with them.
1/5
GoogleNothing but trouble with Humphrey & Co, and surprised they even asked us to review. Still waiting for the rest of our deposit back after they quoted deductions but sent less than quoted. No reply from them regarding this matter so have taken further.
Thank you for your feedback. We’re sorry to hear about your frustration regarding your deposit. For clarity, the return of deposits was landlord’s responsibility and not handled directly by Humphrey & Co. Our role is to provide information on any deductions advised by the landlord, but we do not hold or release deposit funds. We understand this can be a difficult process, and your comments will be taken on board as we continue to improve the way we communicate this with tenants in future. Kind regards, Humphrey & Co
4/5
GoogleHumphrey and Co has managed our property for over 10 years. Their service is excellent. They show a genuine care for the landlord, they are prompt in dealing with problems and get quick solutions. They are personable and overall competent. I will recommend them
Thank you for your positive review! … We’ll work hard to make your next visit a 5‑star experience!
5/5
GoogleLarisa was very helpful and welcoming.
5/5
GoogleThis is the best agent i have ever dealt with in the UK very honest and not greedy like some other agents i have dealt with. There is a genuine care for landlords properties and always willing to resolve issues in a professional manner when things go wrong which can happen in the business world. Darren is a breath of fresh air as an Agency owner also
Thank you for the review 😊 Please recommend …
5/5
GoogleI had a great experience with Humphrey & Co. The team was very professional, helpful, and responsive throughout the process. They made everything smooth and stress-free, and I really appreciated their support and clear communication. I would highly recommend their services to anyone looking for a reliable and efficient property agent.
5/5
GoogleI’ve had a great experience with Humphrey & Co. The team is always helpful, quick to respond, and very professional in everything they do. They’re always available when needed and ready to assist with any questions or issues. Overall, everything has been smooth and well managed, highly recommend!
5/5
GoogleGreat service and quick turnaround time to close. The agent, Larisa was awesome! Highly recommend them.
Thank you so much for taking the time to leave us feedback.
5/5
GoogleI have been using Humphrey and Co for over 15 years and they are my go to estate agents. Darren and Annete are very knowledgeable regarding property management and are up to date with the law and how to manage tennents and repairs to properties. They are very open and transparent with how they manage the properties and happy to answer any questions. Darren and Annette and are the face of Humphrey and Co. It is always a pleasure working with them and with their advice they have made my life alot easier and have taken out the hassel of renting out my property. They have always been transparent, always available and on hand for any of issues or problems i may have. They have rented out my properties very quickly and to tennents who have looked after my properties well and for long periods of time. I would highly recommend them 👌
5/5
GoogleI've been letting my property through Humphrey & Co in Walthamstow for almost three years now, and I honestly couldn't be happier with the service. From day one they've been diligent, responsive, and incredibly easy to work with, nothing is ever too much trouble. They’ve handled everything with a mix of professionalism and genuine care, which has made the whole experience completely stress-free for me as a landlady. Over time, I've come to really appreciate not just the quality of their work, but the consistency and reliability they bring to every interaction. If you're looking for a letting agency that’s trustworthy, approachable and truly looks after both landlords and tenants, I can’t recommend Humphrey & Co enough.
1/5
GoogleWe were left without a house four days before our agreed move-in date, because Humphrey & Co had not secured (or even applied for) an HMO license for the property, during the five week period between transferring our holding deposit and the start date of the tenancy. After signing the tenancy agreement, the landlord pulled out at the last minute because the property did not have an HMO license, and they did not want to be left with 'a £30,000 fine.' We had previously asked what the timeline was regarding the HMO license and whether it would delay our move in to the property. Darren and Aneta assured us there would be no problem, and that they would apply for the HMO license once the current tenants had moved out. We were also told that the security deposit and first month of rent would only be transferrable 48 hours before we were given the keys. Other Google reviews also document last-minute failures to proceed with a tenancy on the part of Humphrey & Co. I have never encountered such an unethical and incompetent letting agent before and would warn anyone else against entering into a contract arranged by them, no matter how nice the property is! Other issues were: - Extremely poor communication - Delays in providing the necessary paperwork and moving forwards with the tenancy application at every stage. We had to chase multiple times via email and phone. - We were told that the security deposit and first month of rent would only be transferrable 48 hours before we were given the keys (not something we’ve ever been told before by another letting agent) - We were also told that it was 'not unusual' for the landlord to countersign the tenancy agreement the day before the tenancy was due to start. Darren and Aneta seemed to have no appreciation for why this was not acceptable for us.
5/5
GoogleHumphrey and Co have been great letting and managing agents. They are proactive and communicative and always keep me updated. With all of the changing regulations they have taken on the regulatory burden of compliance which has been a relief for me. Thank you to the whole team.
5/5
GoogleLarisa is a great estate agent, really friendly, great advice and really adaptable!
We’re really grateful and appreciate you taking the time to share your rating with us.
5/5
Googleexcellent professionalism. i rented a flat through this agency a year ago and couldn't be happier.the team proved to de extremely professional, punctual and transparent at every stage of the process. a reliable point of reference for anyone looking for a home.highly recommended.
5/5
GoogleI dealt with Malachi Robinson at Humphrey and Co, I found him to be warm, knowledgeable and friendly. He gave me honest advice in relation to the current market and was prompt in returning my calls throughout the process of my commercial property lease. Humphrey and Co proved to be reliable, professional and efficient, would definitely recommend!
Thank you for the review 😊 Please recommend …
5/5
GoogleLarisa is very responsive and solving everything you need on the same day.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Humphrey and Co Estates's Waltham Forest office has 176 reviews across two platforms: 172 on Google, 4 on Trustpilot.
Humphrey and Co Estates Waltham Forest is rated 4.3 out of 5 across all 176 reviews, and 4.4 out of 5 on Google from 172 reviews.
Humphrey and Co Estates Waltham Forest, 125 Hoe Street, London, E17 4RX, Waltham Forest, E17 4RX.
