Trusted Agent profile · Waltham Forest
★★★★★
341 reviews across 2 platforms
183-185 Hoe Street, London, E17 3AP, Waltham Forest, E17 3AP
Foxtons's office in Waltham Forest, at 183-185 Hoe Street, is rated 4.0 out of 5 across 341 reviews on two platforms, including 177 Google reviews rated 4.7.
Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.
5/5
GoogleSeth was really friendly and proactive. He found several flats that fit my requirements and organised viewings for them. In the end I went for another flat with a different letting agent but I am grateful to Seth for being so helpful when I needed it.
1/5
TrustpilotSerious data concerns
I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.
1/5
Trustpilot62d Stanhope Gardens
Rented an appartment with foxtons at Standhope Gardens 62d Standhope gardens! After I found out that there were prostitutes residing before and that the bathtub collapsed 1 year ago and the wall crushed! Also, it was full of rats!
1/5
GoogleI have no complaints with the sales negotiator Renata who did a great job and was very professional the whole way through. This was unfortunately where the good work from Foxtons started and stopped. It initially became very infuriating when I would have to call a number of times to receive a call back for an update. I was continually told that they have not had a chance to look into my case. This is not acceptable. I feel that the main issue was that they were uncomfortable having the conversation as they were unsure how the phone call was going to go and so they would just ignore my calls and emails. Foxtons would also look to cut corners such as an issue with the lease. I was promised upon viewing that there was 105 years left on the lease. Foxtons did no research into this and just accepted the guess from the vendor as a given. We then found out 3 months down the line that the time remaining on the lease on this property was far shorter than the vendor had stated. The lease therefore needed to be renewed. We were also given an exchange and completion date that all parties were in agreement with but yet again the vendors solicitors and Foxtons were late in getting back to my solicitors and so this had to be delayed another day. This then left me liable for additional removal costs. This is something that I will unfortunately have to bring up with my solicitor. Also it still says 'under offer' on all their web portals rather than 'sold'. This is another thing that’s been 'forgotten' due to being 'too busy'. I had a dreadful time with Foxtons and strongly suggest that people should think carefully before using Foxtons as their marketing agent.NegativeResponsiveness, Quality, Professionalism, Value
Hi David, thank you for your feedback below. We are sorry to hear you feel this way. We understand that you have since spoken to the manager regarding the below. With regards to the website, we would not change this to say sold, all properties get listed as under offer. On the bright side, we understand that we have managed to successfully exchange contracts and completed today. Congratulations on your purchase. Now that we have formally exchanged, the property will disappear from all websites in the next 24 hours. We would like to take this opportunity and wish you all the best in your new home, congratulations.
1/5
TrustpilotLandlord, letting through Foxtons.
I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months
5/5
GoogleSam is great. Very diligent, reliable and flexible
5/5
GoogleHad a lovely experience with Foxtoms Walthamstow, I was helped by Hasena and she listened to our wants and needs very well. She would be constantly sending us properties to have a look and was consistently in touch to help and support. 10/10
5/5
GoogleThanks to Safiya I bought a house third time lucky having two sales fall through with other agents. If she hadn't called me periodically just to see how things were going I probably wouldn't have completed a sale finally after almost a year. She was really helpful and professional throughout and I'm really grateful. Even after the sale she'll still pass post on to the previous owner keeping both parties happy - thank you!
5/5
TrustpilotFirst Time Buyer
As a first time buyer, I had no experience of what the process would entail (and indeed how long it would take due to external reasons/delays.)
5/5
GoogleI would like to thank Egle for showing my property in a quick manner so that it could be rented out after the current tenants. She has shown her management skills by having this wrapped up quickly with her team. They were all very professional, friendly. I could not recommend Foxtons Walthamstow enough!
5/5
GoogleFantastic service from Giles and his team who handled the sale of our flat. They helped secure a price we were happy with, then were constantly available and communicative throughout a protracted snd tricky sale period. Would most definitely recommend.
1/5
TrustpilotBlatant liars - the most unprofessional service
We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.
5/5
GoogleOutstanding Service Erik Obot has been relentless in his search for my perfect property. Unlike many agents, he took the time to get to know me and understand my unique and specific needs. I am so thankful now I have found my dream property. His office (including manager Stan) is extremely professional and I would definitely recommend this particular branch of Foxtons (Walthamstow) and ask for Erik.
5/5
TrustpilotEvery thing is well!
Tony chan from property management is very helpful.
5/5
GoogleThank you so much to Giles and Oshae and all the team at Foxtons who helped me through with selling my property. They are professional, knowledgeable and there to help every step of the way. Thanks guys. Highly recommended.
4/5
TrustpilotPositive Experience with Sarah Kelsey
We had a mixed experience with Foxtons after we signed our rental agreement, as a few issues were not handled as we had agreed with the agency before our move-in date. This was frustrating.
5/5
GoogleVery very raccomanded A++++. We had a really good experince taking our new house in Walthamstow with Foxton, especially Erik helped us in a very professional and patient way. 5/5
We are pleased that you have found Erik to be so patient and professional throughout the duration of your property search. Thank you for the review, and best wishes in your new home!
5/5
GoogleAyanda was so helpful with the move, great communication and care towards us & landlord throughout the process.
1/5
TrustpilotWe moved out of the apartment over…
We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.
5/5
GoogleLooking for a property and renting a house with Foxtons in Walthamstow was a pleasure! Special thank you belongs to Erik Obot who was extremely helpful and always ready to answer any question and give us his best advice. The process went very quickly with his help and we can’t wait to move to our new house. Excellent experience, highly recommended!
1/5
TrustpilotVery disappointing experience
Very disappointing experience with Foxtons due to the handling of our tenancy application.
1/5
TrustpilotIf I could give them zero stars I…
If I could give them zero stars I would. STAY AWAY from foxtons at all costs. Total scammers.
5/5
GoogleMy experience with Foxtons Walthamstow was excellent. They are very professional, always prompt at getting in touch and returning calls. Will reach out to them in future and would recommend to anyone looking to buy a property. A shout-out to Yasin who met our expectations. Thank you
2/5
TrustpilotWe keep receiving unsolicited post…
We keep receiving unsolicited post despite the request for it to be stopped.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Waltham Forest office has 341 reviews across two platforms: 177 on Google, 164 on Trustpilot (across the whole business).
Foxtons Walthamstow is rated 4.0 out of 5 across all 341 reviews, and 4.7 out of 5 on Google from 177 reviews.
Foxtons Walthamstow, 183-185 Hoe Street, London, E17 3AP, Waltham Forest, E17 3AP.
