Douglas Allen Walthamstow reviews

★★★★★ 5/5

Google

Anita Kaur was a great agent. She explained the process perfectly for purchasing a flat. She shared a lot of good advice for conveyancing and mortgage and reassured us that the purchase won't take a long time. Hopefully our purchase will go through in the requested timeline and everything will go smoothly.

Nour · 23 September 2024

★★★★★ 5/5

Trustpilot

Maureen Grey and Hassan Anwar

I dropped in at the East ham Branch of Douglas Allen to get advise on the possible sale and purchase of a property. The reason I dropped in at the Branch was I was very impressed by the great customer service I received 4 years ago when I purcahsed my first property. I was very fortunate enought to run into Maureen Grey and Hassan Anwar yet again and as expected they were very patient with me and we went thorugh various options how to handle a sale and purchase of a suitable property. In a very volatile property market my confidence in Dougals Allen with the help of these two great mebers of staff will not waver now that have been breifed on the possible options. I will see you both again soon. Kindest regards,N Perera16 Pickering Road,IG11

G · 2 October 2022

★★★★★ 5/5

Google

Purchasing a property can be daunting, but Saira put me at ease from start to finish. She offered unwavering support and ensured clear communication at every step. Every interaction with Saira was friendly, professional, and efficient, making the entire experience completely stress-free. I would highly recommend Douglas Allen and working with Saira

Sabah · 24 August 2024

★★★★★ 5/5

Google

I do not usually write reviews but I have had a really good experience with Douglas Allen. All the staff particularly Anita have been friendly, transparent and Informative to help me make the right decision and choices around selling and buying property. I would highly recommend their services.

Sarita · 24 August 2024

★★★★★ 5/5

Google

I highly recommend Douglas Allen Estate Agents for their outstanding service. Saira was incredibly professional, keeping me well-informed at every stage of selling my home. She went above and beyond to ensure a smooth and stress-free experience. I’m truly grateful for her hard work and support. Thank you!

Aqsa · 24 August 2024

★★★★★ 5/5

Google

Thanks to Samuel for his support across the process from initial interest through to having our offer accepted, he was a helpful and essential part of our journey so far as first time buyers.

Mitch · 11 March 2025

★★★★★ 4/5

Google

Thanks to Rob and the rest of the team at Douglas Allen, Walthamstow. They have been great with communication, super clear and taken the time to talk through all the options. We are so pleased this team has been a part of helping us find our first place.

Julia · 25 July 2024

★★★★★ 1/5

Trustpilot

Incompetent

Incompetent! The sale of my property was poorly handled from the moment I recieved an offer. The managing director of the branch was extremely unpleasant to deal with and a bully. The sales progressor had no idea what was going on at any stage of the transaction regularly giving me wrong information. There was no duty of care for my best interests. Avoid them at all costs.

Pip · 26 May 2023

★★★★★ 5/5

Google

Douglas Allen is a great agent. Anita is especially fast and helpful. She has been very on point. I can't wait to move into my new house. Thank you, Anita, for making our dream come true and helping us find our dream home!

Elo&melo · 9 October 2024

★★★★★ 5/5

Trustpilot

Rosalie Kurton... a true Super Agent!

How do you describe the effort of a single individual in a few words? I cannot emphasise the gratitude that I have for Rosalie Kurton. She is the SINGLE reason that I am a homeowner today. Unfortunately, Douglas Allen and my solicitor J.S LAW have failed to keep me well informed or up-to-date over the past few months and in particular the last two weeks of my purchase. Rosalie however, was the ONLY person who ALWAYS answered my calls and replied to my e-mails. She would call my solicitor and my local branch regularly to keep escalating my queries on my behalf. Where others failed to maintain professionalism and lacked enthusiasm, Rosalie was able to keep both her and my head above the water at all times. On occasions, I had almost given up on the sale and decided to take my custom elsewhere. It was her persistence and hard-working ethic that led to the completion of this purchase. It was an absolute pleasure to work with you and your help is highly appreciated. I am still struggling to answer the question: How do you thank someone who helps you buy your home?

Hasan · 3 December 2021

★★★★★ 5/5

Trustpilot

Michael Simpson

Michael Simpson has been incredibly friendly, polite and helpful. His integrity and kindness has been very appreciated during a period of upheaval. No question is too silly or too small. Thank you so much!

Tara · 9 February 2025

★★★★★ 5/5

Google

We had an amazing experience with Maria and Ben from Douglas Allen Walthamstow. We did ask for valuations from a range of estate agents but found Maria to be personable and understanding. Maria was transparent and open and communicated with us through the whole process. Maria showed real empathy for what we wanted to achieve and was not a pushy sales person. Ben was incredible as a sales man, he took out time from his busy schedule to get to know me and my husband before showing prospective buyers and because of his extensive knowledge about Walthamstow and the house, quickly put buyers at ease. Ben and Maria have a lovely manner and are very professional - I recommend them without reservation.PositiveQuality, Professionalism

Saiqua · 24 October 2021

★★★★★ 5/5

Google

I first met Maria in 2017 when I thought about selling my house. I didn't pursue the sale at that time, but when I decided to sell this year (2021) I had no hesitation in calling Douglas Allen again because I'd liked and trusted her. Ammer took my house from initial valuation to offer and was always really helpful and responsive. He and Ben conducted the viewings day and I was delighted to be told that all the offers on my house were above asking price. They did an amazing job. Denise has progressed my sale with care. Everyone at Douglas Allen Walthamstow has been thoughtful in their dealings with me and I would definitely recommend them to anyone thinking of selling their house.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 24 October 2021

★★★★★ 5/5

Google

Thank you to Samuel and the team for securing a dream purchase! Great agency, responsive and transparent, which is a breathe of fresh air throughout the stressful process of buying.

Hpos · 25 March 2025

★★★★★ 5/5

Trustpilot

Woodford Branch - Steve and your team = thank you

We bought our house 8 yrs ago from Douglas Allen in Woodford and had such great service that we definitely wanted to use them again to sell this time around. Steve and his team at the Woodford branch are brilliant. We felt we were getting a real team effort, as they work so well together, listening to our requests, not overly salesy... just a gentle push in the right direction to get the sale over the line. We sold our house in record timing and are thrilled with the price and overall service. Thanks guys, you are all awesome!! - Highly recommend using the Woodford branch - Jenine

Mrs · 17 September 2021

★★★★★ 5/5

Google

Thank you Anita for helping us buy our first homes we was first time buyer and was very nervous and with Anita who helped us brought a smile to our face and guided us to the right direction

Dev · 27 November 2024

★★★★★ 5/5

Trustpilot

Thank you all the team

Thank you James, Jess and all the team for selling my flat so smoothly from start to finish You all really helped me to fill in my forms as I didn’t have a clue what to do I haven’t moved for over 15 years so didn’t know where to go or what to do but you all made it easy for me I know when my mum n dad are moving soon they will be coming to you and only you Thanks again Peter cook

Peter · 26 August 2021

★★★★★ 5/5

Trustpilot

Amazing Team at East Ham...

I cannot recommend enough the great team at the East Ham branch of Douglas Allen. We were the buyers when using Douglas Allen. All too often in London, the agent only works hard for the seller, not in our case. Maureen and the team worked tirelessly through what was a complicated and tricky sale. There were many occasions where Maureen would be working late into the night and during her days off to ensure that the sale stayed on track. Throughout our journey buying a property, we came into contact with a lot of agents in East London. None were as friendly and professional as Maureen and the team. They all went above and beyond and totally exceeded my expectations.

JAMES · 2 July 2021

★★★★★ 5/5

Trustpilot

What a kind and helpful man Nasir at Douglas Allen East Ham is

Although I'm not planning any immediate move, I'm nevertheless interested in keeping track of conditions in East Ham and Beckton, the areas I'm most likely to return to. I therefore decided to call a few of the local estate agents to try and get a general flavour of the current situation.The first three or four agents I spoke to were polite enough, it's true, but it soon became pretty obvious that they weren't really interested in speaking to someone who only MIGHT be coming back to East Ham to live. Then I discovered Nasir at Douglas Allen. His attitude was entirely different. The fact that I was calling about what's only a possible future move seemed not to be of any great importance to him. Not only was he happy to discuss the situation at the moment, but he actually went as far as inviting me to phone him for updates as often as I needed them.If and when I do decide to launch my move back to East London, Nasir is who I'll be calling first, that's for sure!

Jeremy · 1 July 2021

★★★★★ 5/5

Google

The team at Douglas Allen have been really helpful in our property search. Since putting in an offer, they have been responsive and supportive with our queries and concerns. We have had a positive experience so far and have no doubt that they will continue to be professional in the next steps of our journey. Thanks in particular to Gergana, Tanya and Samuel.

Sanam · 23 August 2025

★★★★★ 5/5

Google

Worked with Anita who has been extremely attentive and professional throughout. I've had a few disappointments and Anita has been guiding me through and encouraging my to view a range of properties. She spotted the flat I'm about to buy and really encouraged me to view. Anita is also personable, polite and very knowledgeable. 5 stars for her.

Tessa · 24 October 2023

★★★★★ 5/5

Trustpilot

Douglas Allen East ham - The Ace team

I have recently dealt with Maureen, Hassan and Nasir from the East ham branch. In my experience I have found them to be very friendly, honest and transparent in all our interactions. From the accompanied viewings, to the follow up, they took care and time to diligently capture and address my specific needs. How they conduct themselves professionally, the manner in which I am addressed and their attention to details definitely warrant commending! I felt very valued and can't highly recommend the East Ham team. Kudos to you, especially Nasir for being so patient and ever so helpful with me! Keep up the fantastic work and maintain the high bar that you have set!

MAJ · 21 May 2021

★★★★★ 4/5

Trustpilot

I sold my house in January this year…

I sold my house in January this year through Douglas Allen Woodford Branch. Stephen Ford handled the sale from the start and throughout the process to completion. The buyers were first timer; a bot slow and pedantic. Stephen was an excellent professional in guiding both parties to speed up the process. Towards the end the buyers were a bit niggly and Stephen offered to go a put sealant to remedy the problem over the weekend as I lived in Nottingham. He went the extra mile in concluding this sale. My sincere thanks to Stephen and Woodford Branch.

Mr · 13 April 2021

★★★★★ 5/5

Trustpilot

highly recommend chadwell heath

easy transaction, made selling a house feel very easy with no hassle. first met Douglas Allen Chadwell heath office manager Michelle, who came to value my property which was one of the more expensive properties in the area, Michelle tailor made a bespoke marketing for my 5 bedroom property which worked a treat. we had received multiple offer within 3 weeks of marketing . Hasan had conducted all the viewings with covid precautions yet up sold the property to every viewer. we got an above asking price offer which they had negotiated and allowed me to get £10,000 more then the asking price. i cant thank Michelle & Hasan enough , highly recommend Douglas Allen chadwell heath office

Michael · 9 March 2021