Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.
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5/5
GoogleA MASSIVE thank you to Emma and Denzil for their support and patience during my process of buying my first property. Both Emma and Denzil have been so helpful and were always available to deal with any of my queries. Really really appreciate it! π β¦
J Β· 27 March 2024
Agent replied Β· 23 October 2024
Many thanks J Aye for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThomas Bird was exceptionally helpful. The whole process was smooth and there was no delay with admin work.
Star agent!
Zoubair Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you Zoubair for taking the time to leave us your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat service from Emma and the team to sell my flat which had previously been on the market and not sold. They were friendly and helpful and helped to push everything forward when there were issues with the solicitor. Thank you!
Natasha Β· 26 May 2024
Agent replied Β· 23 October 2024
Thank you for sharing your positive experience with Emma and our team at Bairstow Eves Leytonstone! We're thrilled to hear that we could assist in selling your flat and navigate through any challenges that arose. Your kind words are truly appreciated!
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5/5
GoogleIβve used Bairstow eves for the sale of my property and I have been very happy with their service. A buyer has been secured quickly and Emma has been fantastic chasing the sale and overcoming obstacles on the way! I would highly recommend them!
Mirela Β· 27 March 2024
Agent replied Β· 23 October 2024
Thank you Mirela Pencheva for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThomas and Luke have recently Let two units and are in the process of Letting two more.
We are very pleased with the new Tenants and delighted with Thomasβs wonderful and professional service.
Would thoroughly recommend.
Manila Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your kind words! It's always a pleasure to help our clients find the perfect tenants for their properties. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMoshe Ben Zion is a great agent and really helped in viewing and securing the property , he explained everything well and clearly. He is very swift also with responding. Really recommend this agent!
Prince Β· 24 August 2024
Agent replied Β· 23 October 2024
Thanks for the excellent 5* review and recommendation Prince! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThis is my first time renting a property as I have been with living with parents ever since I can remember! The boys in Leytonstone Bairstoweve have made it seem like a piece of cake. Have got me and my girlfriend into a new home and thanks to them we will be settled in at a great time just before Christmas! Thank you to Mohamed, Moss and Ozzie!!!!!!!! :)
Adam Β· 24 October 2020
Agent replied Β· 23 October 2024
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
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5/5
GoogleOsman and his team have been extremely helpful in helping my wife and I search for a property. They are constantly going above and beyond by keeping us updated with new properties as and when they become available and providing much needed guidance on general market conditions. I feel what sets them apart from other agents I have used in the past is their professionalism, responsiveness and proactive attitude.
Asad Β· 24 October 2020
Agent replied Β· 23 October 2024
Thank you for your brilliant 5* review. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
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5/5
GoogleAfter being almost stuck getting a house as a first time tenant in the UK, Bairstow Eves was great help. Itayi and Natalie were especially helpful, answered my numerous questions and still check in from time to time on how things are going. Thanks a lot guys. Quick turn around time on responses and very professional.PositiveProfessionalism
Juliet Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you to Rajan for all the help on selling my property. Your knowledge and assistance made the procedures smooth for all concerned. Much appreciated.
Mary Β· 16 October 2024
Agent replied Β· 23 October 2024
Many thanks Mary for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleEmma has been incredible throughout our whole buying process. Always on hand to offer advice and help. Nothing ever seemed too much! Couldn't have asked for a better service!
James Β· 25 July 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this amazing 5* review James. Kind regards Lucy, Customer Relations.
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5/5
GoogleMoshe has been very helpful within helping us find our home and been excellent at communicating with me.
Thank you!
Christina Β· 9 October 2024
Agent replied Β· 23 October 2024
Thank you for the fantastic 5* review Christina and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleA huge thanks to David Millar at Bairstow Eves Leytonstone who helped me sell my property. He was brilliant and very helpful. He helped me through the whole process and went out of his way to get everything completed. I would highly recommend Bairstow Eves Leytonstone. A really great service!
Jay Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleExcellent service from Emma at Bairstow Eves Leytonstone, just got the keys to our new house, Emma was professional and answered all our queries throughout. Thanks!
Mike Β· 25 June 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us your 5* review Mike! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleDealt with in a very professional manner by the gentleman named Ozzy who I believe went beyond of what was expected from him and made us feel at ease and comfort . Everything was made clear with precise explanations with no hidden surprises. Definitely would recommend anyone looking for a experienced and well established estate agents to use their services. You will not be disappointed.
Ziggi Β· 25 October 2019
Agent replied Β· 23 October 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy
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1/5
GoogleBizarre experience with this Estate Agency. Was called by them to arrange a viewing, and remained on the call for 10 minutes discussing my general requirements. I was told Iβd be called straight back with a viewing time. Over two hours later I called back, spoke to the same person who seemingly had no recollection of our call, nor a viewing available for me. Strange.
Tom Β· 9 November 2024
Agent replied Β· 23 November 2024
Hello Tom,
Thank you for sharing your experience with us. I'm sorry to hear about the confusion and inconvenience you faced. Please contact us at review@countrywide.co.uk so we can address this matter further.
Best regards, Lucy, Customer Relations Team
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5/5
GoogleMesba and Mark from Bairstoweves Leytonstone office are truly exceptional.
They were always available for solving our matters to be resolved as soon as possible. Their responsiveness was incredible. If they didnβt pick up, they always call back no longer than 5 minutes later.
They really treat the situation like they are their situation and look out for you and have your best interests in mind.
When there were disagreements about certain things in documentation process, Mesba and Mark both of them were really patient and worked through some tough situations. Their cool, calm mindset kept my anxiety low and gave me the confidence they would get the job done, and they did!
Shristi Β· 27 January 2024
Agent replied Β· 23 October 2024
Thank you for leaving us your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have found the perfect property to rent thanks to Mohsin. our move date was just before Christmas and It was a very smooth and organised transition from start to finish. Any questions and quires since moving in Osman has been quick to respond and very helpful. I would highly recommend this branch if you are considering letting a property.
Jack Β· 24 October 2020
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
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5/5
GoogleThanks For Everything(Bairstow eves). Specially Thanks (Mesba Oyon) that Man incredible.Without (Mesba Oyon) it was impossible. Iβm giving him a lot of thanks from bottom of my heart. I am eternally grateful to him.
NH Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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1/5
GoogleVery unprofessional, Elaine one of the agents comes off very passive aggressive whenever we would ask for simple things. Very uncooperative in certain matters. Just before we moved in we ask for one minor change in our contract to separate our guarantors to their respective tenants and they made a huge deal about not being able to do it for them so accept it and change it two days later making the whole situation super stressful for both the tenants and landlord when they could have done it in the first place. Now that we moved out they're making the return of the deposit extremely difficult by basically telling us "here's a link and call up this company to change some details to get your money back" bare in mind we have not received any credentials for this supposed account, we've emailed multiple times and they asked for our bank details twice which we provided and still they are of no help. They basically give you useless information and make you figure things out on your own with empty emails that don't lead you anywhere. honestly one of the most difficult housing agency I've ever had to deal with when moving into a place. wouldn't trust them again to make the process a smooth sailing ship
Filip Β· 28 November 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
GoogleCouldn't be happier with the service, Mesba and Mark were both wonderful. They were professional and friendly with an incredibly fast turnaround, I'd recommend wholeheartedly.
A Β· 27 March 2024
Agent replied Β· 23 October 2024
A P thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleIt was a wonderful experience to rent a house with Bairstow Eves. Mesba, our letting agent, was prompt, responsive, did consistent follow ups with us to keep us informed about everything and also convinced our Landlord to accomodate for certain conditions we had for the tenancy. He really made our experience great! In addition to Mesba, the service itself is top-notch. I love how easy it was for us to sign everything online and the responsive callbacks we always got from the office when we phoned in to check on things.
I have a strong belief that I will stick to Bairstow Eves in the future for my future renting. Great job team!
LakshmiNarayana Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
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1/5
GoogleAwful - Avoid at all costs! I had a viewing today at half 1, no sign of the estate agent. Pressed the buzzer assuming he is inside & the tenant confirms that they have not been informed about any viewing. I tried calling the branch and got β¦
Shahnaz Β· 16 April 2025
Agent replied Β· 24 May 2025
Hello Shahnaz,
I'm truly sorry to hear about your disappointing experience with us. Your feedback is very important, and I would like to address your concerns directly. Please β¦ More
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4/5
GoogleMirela, Denzil, Emma, and Rajan were super helpful, patient, and knowledgeable in helping me buy my first flat.Will use again
K Β· 25 June 2024
Agent replied Β· 23 October 2024
Hi K C, thank you for sharing your positive experience with Mirela, Denzil, Emma, and Rajan. We are delighted to hear that they were helpful, patient, and knowledgeable in assisting you with buying your first flat. We look forward to working with you again in the future. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.