Trusted Agent profile

Bairstow Eves Leytonstone Sales reviews

4.8

★★★★★ Excellent

208 reviews across 1 platform

658 High Road, Leytonstone, London, E11 3AA, Waltham Forest E11 3AA

Bairstow Eves's Waltham Forest office at 658 High Road is rated 4.8 out of 5 across 208 reviews on 1 platform, including 208 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

208

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.

5/5

Google

I have been dealing with Thomas Bird from lettings at Bairstow Eves. As a landlord having been in this biz for the last 25years ...I must say I was very surprised that for someone relatively new to the industry and young is he remarkably understanding and aware . He understood the profile of tenants I was looking for completely and really pulled it all off very well . I am not often impressed but impressed enough with him so much so I have given him some more to let for me ...His experience comes from the fact that he has had family in the biz so he understands the nuances of what I am saying . In my experience ...most agents complicate matters for you further ...Thomas made things simple and delivered according to wishes . I only hope he stays put! so I can come back to him again and again !. Thx u Thomas for all your efforts to date...very pleased :-)

Deanna · 16 January 2026

Agent replied · 16 April 2026

Thank you for taking the time to share your experience with Thomas and our team at Bairstow Eves. We are thrilled to hear that he provided exceptional service and exceeded your expectations as a landlord. It's great to know that his family background in the industry has made him such a valuable and knowledgeable resource for you. We are proud to have him on our team. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We explored several local estate agents before choosing this one. While not all were unprofessional, some left us feeling unheard and patronised. We were very clear about our needs, particularly around pricing, but many simply couldn’t deliver or didn’t seem to take us seriously. This estate agent was different from the start. They brought two team members to our first meeting instead of just one, which gave us a clear sense of how the process would be managed. Everything was communicated clearly, and the entire transaction ended up being one of the smoothest and fastest we’ve ever experienced. We are especially grateful to Lee and Aman, who worked very closely with us throughout the process. They are both highly skilled and experienced, and it really showed in how they handled every detail with care and professionalism. They genuinely felt like they were on our side throughout. Aman, their in-house mortgage advisor was also fantastic: supportive, responsive, and quick to prioritise us during a few stressful moments. That kind of peace of mind made all the difference. We would absolutely recommend this estate agent to anyone who wants to be treated as a serious, genuine buyer. If you're looking for an agency that respects your time, listens to your needs, and delivers results, this is the one.

M · 26 July 2025

Agent replied · 24 August 2025

Thank you so much for your kind words! We are thrilled to hear that our team went above and beyond to meet your needs and make the process smooth and stress-free. We truly value our clients and are dedicated to providing the best service possible. Thank you for choosing us as your estate agent - it was a pleasure working with you! Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Emma has been an absolute star! Honestly, we had a hugely difficult onwards purchase and she dealt with it with honesty, hard work, dedication and attention. Our buyers were kept in the loop and updated by her regularly, she maintained the chain with effectiveness and had the right attitude to get our transaction done. She is what makes Bairstow Eve in Leytonstone. I can also say that Raj and David were equally as wonderful, Raj dealt with my many calls and frustration well and respectfully. Thank you Emma, Raj and David.

Sadia · 25 June 2024

Agent replied · 23 October 2024

Hi Sadia, thank you for your kind words about Emma, Raj, and David. We're thrilled to hear about the exceptional service you received during your property transaction. Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

4/5

Google

I had a bit of a shaky start with Bairstow Eves due to an employee acting how they shouldn't but once they were made aware of it, this was dealt with swiftly and efficiently and I felt very reassured. I want to thank Emma fisher for going …

Gemma · 16 May 2025

Agent replied · 24 May 2025

Thank you for giving us the opportunity to redeem ourselves. We apologise for the initial misstep but are glad that it was resolved promptly. Emma Fisher is a real asset to our team and we are thrilled that she provided top-notch service. Thank you for putting your trust in us! Kind regards, Lucy, Customer Relations.

5/5

Google

Luke has been incredibly helpful, informative and supportive throughout the entire process, which made everything far less stressful. I would 100% recommend him.

Anansya · 16 January 2026

Agent replied · 16 April 2026

Thank you for the 5-star review! We are so happy to hear that Luke provided you with a stress-free experience and that you would recommend him. It's our goal to make sure our customers are well taken care of. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I cannot express enough gratitude for the exceptional service provided by Mark Hughes, our property agent. As overseas landlords, we were initially apprehensive about managing our property from a distance, but Mark's professionalism and dedication quickly alleviated all our concerns. His thorough attention to detail and unwavering commitment to resolving any issues that arose truly sets him apart. From the very beginning, Mark demonstrated his expertise by meticulously handling the legal aspects of our property, including the daunting task of resolving rent arrears and executing the eviction of former tenants. His in-depth knowledge of the legal procedures and his ability to navigate complex situations with ease was remarkable. What truly impressed us was that Mark went above and beyond his responsibilities. Not only did he address the immediate challenges, but he also took it upon himself to oversee the refurbishment of our property. His keen eye for detail and insistence on quality ensured that the work was completed to the highest standards, leaving us with a beautifully renovated property. Throughout our interaction with Mark, he consistently displayed a strong work ethic, excellent communication skills, and a genuine passion for his profession. He kept us informed at every step of the process, providing regular updates and promptly addressing any inquiries or concerns we had. His promptness and efficiency in dealing with matters were truly exemplary. As overseas landlords, it is an immense relief to have someone like Mark in our corner, diligently managing our property as if it were his own. His exceptional service has not only eased our worries but has also given us the confidence to entrust him with our investment. We wholeheartedly recommend Mark to anyone seeking a property agent who goes above and beyond the call of duty. His professionalism, expertise, and unwavering commitment to his clients make him an outstanding choice. Thank you, Mark, for your exceptional service, we are truly grateful for your efforts! Jackie

Jackie · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing help from these guys! Everything was handled really well and took a massive weight off our shoulders finding a place on short notice. Thomas is the best!!!!!

Lily · 24 September 2025

Agent replied · 23 December 2025

Thank you for your kind words! We are thrilled to hear that our team was able to help you find a place on short notice and alleviate some stress. We will be sure to pass on your compliments to Thomas. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service from Emma and the great team at Bairstow Eves Sales and Letting Agents Emma is friendly, professional and helpful, always takes the time to answer any questions.She made all my dreams come true and now we have our own house. Being a first time buyer she help us get a good deal and response to our emails and call fast. She did a great job.

Tatiana · 27 March 2024

Agent replied · 23 October 2024

Thanks Tatiana Trifiltseva for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Im very pleased and really grateful for all the support and attention provided by the Bairstoweves Leytonstone team. For the second time in 4 years, I have to say that this team are really something else. Thank you so much Mark Hughes, Mesba Uddin and Bairstoweves for all the attention, kindness and support. I really appreciate all of your work and dedication to make what I really needed to happen. God bless!!!

Luciano · 28 November 2023

Agent replied · 23 October 2024

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

5/5

Google

Luke is professional, polite and efficient. Highly rated and recommended

Olusiji · 16 February 2026

Agent replied · 16 April 2026

"Thank you for the positive review! We take pride in providing excellent service and it's great to hear that Luke lived up to our high standards. We appreciate your recommendation! Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Thomas was absolutely fantastic throughout the entire process of moving into my new home. He was professional, friendly, and incredibly helpful, making what could have been a stressful experience so much easier. His attention to detail and …

Bruno · 16 April 2025

Agent replied · 8 December 2024

Many thanks for the great 5* review and your kind words Bruno. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently worked with Matthew from Bairstow Eves Leytonstone to buy a property in Leyton and I was thoroughly impressed with his professionalism and expertise. He was knowledgeable about the local market, responsive to my queries, and …

Muhammad · 16 April 2025

Agent replied · 23 April 2025

Thank you so much for your kind words! We are thrilled to hear about your positive experience with Matthew at Bairstow Eves Leytonstone. Our team is dedicated to providing professional and knowledgeable guidance throughout the entire … More

5/5

Google

I can highly recommend Bairstow Eves who helped us find an secure a rental flat for our daughter and her partner. As they are mature students they were finding it difficult for anyone to give them the chance of renting, even though they have savings and guarantor. Itayi Ndunduma was wonderful, guiding us the whole way and helping us to find a flat. Itayi is the kindest person and so calm and helpful. I would have no hesitation in recommending him if you want a letting agent who really cares. Thank you Itayi.

Sarah-Jane · 24 October 2022

Agent replied · 23 October 2024

Thanks Sarah-Jane for the lovely 5* review! Best wishes, Graham - Customer Relations

5/5

Google

Lee and Jaz have been a pleasure to work with: they’ve supported me at each step of the sale process, helping unlock critical steps and being available at all times. I’d definitely recommend sending a property with them, and I would do it again in the future. Thank you!

Nico · 16 February 2026

Agent replied · 16 April 2026

Thank you for the kind review! We loved working with you and are thrilled that we could support you every step of the way. It was our pleasure to help with your property and we would be happy to work with you again in the future. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have finally completed on our house in Leytonstone after 7 months! - Emma was our estate agent and was always easy to communicate with, approachable and supportive! We felt she had our interests at heart and worked really hard to finalise things. Thank you so much! Dot and Tom

Dot17208 · 25 June 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

As a solicitor I deal with property agents on a daily basis. Emma Fisher was extremely professional, proactive, easy to deal with. She helped to progress transaction at every stage. She made it stress free for my clients and was great to deal with. Emma will make sure your transaction is successful!

Tanya · 26 April 2024

Agent replied · 23 October 2024

Thank you for your glowing 5* review Tanya N. Kind regards, Lucy, Customer Relations.

5/5

Google

Itayi helped me and my partner secure a new place. Itayi was very professional and friendly. He went above and beyond to help us. Itayi is wonderful. Can't think him enough, he's the best!!!! Itayi is your guy if your looking for a new place. He helped me from viewing to the last stage of getting the keys. Even after working hours his phone was on and he answered any questions we ever had. He's very responsive, dillegent, hard working and cares alot about you as a tenant. He ensures he has your priories at heart and I trust him alot.

Blue · 24 October 2021

Agent replied · 23 October 2024

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I’d just like to come here and personally thank Eesha for all her hard work in making sure my property is kept up to my standard at all time.

Luke · 25 March 2025

Agent replied · 10 June 2025

Hello Luke, thank you for your wonderful 5* review! We're thrilled to hear that Eesha has been able to maintain your property to your standards. Your feedback is greatly appreciated. Best regards, Lucy, Customer Relations Team

5/5

Google

Mesba was absolutely great! He was very prompt at responding to any questions and even made time to call and answer questions rather than just replying via email which made us feel very reassured throughout the whole process. He is very clearly an extremely valued team member and is brilliant at what she does! Thank you so much Mesba

Geras · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

We bought a house with Bairstow Eves, and Emma Fisher has been absolutely amazing throughout! In addition to being a really friendly and nice person, she was very dependable and organised, always kept us updated and passed all our questions to the seller. Would absolutely recommend working with Emma!

Jane · 26 April 2024

Agent replied · 23 October 2024

Hi Jane, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care

5/5

Google

David and Emma were absolutely fantastic from start to finish. They were there to guild me, inform me of everything from valuation to the offers, sale and completion of my property. The service they provided was nothing less than exceptional. Thank you Bairstow Eve Leyton.

Elizabeth · 25 June 2024

Agent replied · 23 October 2024

Thank you for leaving us your superb 5* review Elizabeth. Best wishes, Lucy, Customer Relations.

5/5

Google

Just moved into my new flat I found through Bairstow Eves. Thomas and Moshe were really helpful and reliable throughout the whole process, always answering or responding swiftly to my calls and questions. Would recommend.

Calum · 16 November 2024

Agent replied · 23 November 2024

Thanks Calum for the wonderful 5* review, recommendation and considerate comments regarding your experience with Thomas, Moshe and our Leytonstone branch. Best wishes, Lucy, Customer Relations.

1/5

Google

STAY CLEAR of this branch!! Absolutely disgusting customer service. The manager David Millar is a terrible and dishonest man. This company turned away three offers without telling me. Then reduced the property by £20,000 without telling me. Never answered the phone to cummuncate. Removed my property off the housing market websites with out my knowledge or consent. Awful branch. Don't understand how or why they kept the manager. Sold my data and broke the contract. Sent harassing emails with lies and stories.

Natalie · 24 October 2020

Agent replied · 23 October 2024

Hi Natalie, thank you for your comments and we are sorry you have been disappointed with the service you received. I’m sure you appreciate our office is sometimes very busy and this is why we have an answering service and other channels for you to contact us, such as mobile, email, website. Ordinarily we would always refer any offers we receive to you as we are legally required to do so and we would not reduce the price without first agreeing to do so with you. Equally we would not share your personal data with anyone outside of Countrywide. Of course, we would be happy to look into all of this for you so if you would like to investigate further please contact us at review@countrywide.co.uk or via the “contact us” section of our website. Kind regards, Scott (Customer Relations)

5/5

Google

Excellent service, me and my wife called up to rent a property with your company, spoke to a gentleman called Moss and he was really polite and friendly over the phone he helped us locate the property that was suitable for our needs. Unfortunately Moss couldn’t make the viewing so he called us and was professional and told us the situation and his colleague Mohamed will attend on his behalf. He was also polite and really professional, he was very apologetic that Moss was unable to come and he took us to the property and done a splendid job, he made us fall in love with the property and answered any questions we had for him, the company are very lucky to have two great advisors such as these two, thank you very much and we love our new flat.

Noreni · 24 October 2020

Agent replied · 23 October 2024

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Leytonstone Sales

How many reviews does Bairstow Eves Leytonstone Sales have?

Bairstow Eves's Waltham Forest office has 208 reviews across 1 platform: 208 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bairstow Eves Leytonstone Sales's rating?

Bairstow Eves Leytonstone Sales is rated 4.8 out of 5 across all 208 reviews, and 4.8 out of 5 on Google from 208 reviews, checked 9 October 2026.

Where is Bairstow Eves's Waltham Forest office?

Bairstow Eves Leytonstone Sales, 658 High Road, Leytonstone, London, E11 3AA, Waltham Forest E11 3AA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.