Trusted Agent profile · Walsall
★★★★★
264 reviews across 3 platforms
100 Hatherton Street, Walsall, WS1 1AB
WHG's office in Walsall, at 100 Hatherton Street, is rated 4.2 out of 5 across 264 reviews on three platforms, including 216 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for WHG, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Walsall office, from every platform, shown as written. First names only.
5/5
GoogleDan and his team at Free Agent are a pleasure to work with. I’ve found estate agency’s in the past to be hard to get hold of and not invested in selling your property for its highest potential. Dan has a fresh look on the industry and you can see this via the marketing and approach he uses! I’ll be using Free Agent in the future, for sure. Thanks guys!
1/5
TrustpilotAbsolutely 💯 awful housing…
Absolutely 💯 awful housing association. Obnoxious rude.unhelpful . Rang into report squirrels in loft .told no cant report it gas inspection not done yet altho its being done Tuesday. They dont care that they're running around in loft biting wires etc . Windows old draughty reported every winter dont care .rubbish housing . Waste of time
Hi Jan, Thank you for sharing your feedback. As gas safety checks are a legal requirement, our system does not allow certain repairs to be raised while a gas service is overdue. If the inspection has now been carried out, you can report any repair issues through Manage Your Home. We've also shared your feedback with the relevant team so they can review the concerns you've raised about the loft and your windows. If any further action is needed, a member of the team will contact you directly. Thank you for taking the time to leave a review and share your feedback with us.
1/5
TrustpilotIssues with boiler
Our boiler packed up 11.10.25 so we have no heating or hot water. We contacted Whg and to cut a long story short, we've had 3 engineers out and we still have no heating or hot water. The first engineer failed to notice a new pump was required, the second was adamant before he showed up that he could not repair it and the last one came with a pump and we were also told there was a HR9 code error on the boiler and that a board was required and at some stage the pump would stop working. It stopped working hours later. We've made endless calls to Whg only to be told that the board has been ordered but it wasn't. I also spoke to a team leader who promised to return my call and no call was returned. Whg are a big company, the level of service from them is appalling and we are in the process of taking this further. I've also sent them a complaint and received no acknowledgment from them. Disgusted to say the least.
Hi Elizabeth, We’re really sorry to hear about your experience and understand how distressing it must have been to be without heating and hot water. We know how serious this is, and we’re sorry that you felt unsupported at the time. We hope we’ve since been in touch with you regarding your complaint. If not, please contact us directly by calling 0300 555 6666 or by sending us a message on Facebook so the team can look into this and offer further support.
5/5
GoogleWe worked with Chanelle when buying our home. She was fantastic and went above and beyond when our own estate agents were unresponsive and slow. I would 100% recommend FreeAgent247.
Much appreciated :)
5/5
GoogleFree agent were absolutely brilliant when we were selling our house. We purchased a home also sold by them so we were very much in the loop. Rebecca was easy to contact, friendly, efficient and always kept us updated. We felt at total ease being in the hands of them. Not only did we sell and buy with them, but we had a very quick turn around when we decided to make an offer on a house and get ours on the market. We made the decision and within a couple of days free agent had the full team over coming to do floor plan/photos etc to get it on the market. Within a few days of this, we had a full day of viewings and an offer by the end of the day. 8 weeks later we moved home. We couldn’t fault their service and we will 100% be using them for our next sale. Thanks Free agent team! Micky and Sophie :)
Thanks team!
5/5
GoogleFantastic from start to finish! I had a very informative first conversation with Dan. He explained in great detail the property prices in the area and how I could improve the property ready for the sales market. The man knows the market! Freeagent 24/7 then booked in a professional photographer and videographer to take unbelievable photos of the property. I was very happy with the results. Ollie was our estate agent and I was very impressed! Immediately had multiple viewings booked in for us and reported feedback from each and every viewing. This feedback was key in our decision to choose the correct purchaser and helped us sell the property on first attempt. Ollie also went the extra mile several times and helped us with contacting the purchaser and their legal team in order to meet a deadline. You really cant ask for anymore when choosing an estate agency in Worcester... 1) Dan's knowledge of the market and guidance to achieve high asking price. 2) Fantastic marketing material (our property looked so good, I wanted to buy it). 3) Brilliant estate agent in Ollie who goes above and beyond whats expected. Already using Freeagent247 again to sell a buy to let I have. Thanks team! Five stars!
1/5
TrustpilotNobody care I got only polite emails.
I live in an apartment in a newly built block of flats. There has been mold on the walls and broken ventilation from the beginning. The apartment has a low ceiling, there is a little air. The kitchen and bathroom have no windows. The window in the room cannot be full opened because the apartment is on the ground floor. During the day, an opened window blocks people from passing on the street and at night it is dangerous to leave the window open. I am lonely and afraid. The apartment has electric ventilation, but it is broken. I received the keys in December 2024 and moved in in January 2025. From the beginning I constantly report ventilation failures and pour a chemical agent on the mold. I cannot stay outside all the time due to the weather and when I am at home, I have constant headaches and feel very bad. I am ignored by WHG, I only get polite emails or polite phone calls, but no one has come to fix it or at least look at it. It is difficult for me to solve the problem myself because I have had a stroke and have problem with moving. It's the end of March now, this situation has been going on for three months and still nothing.
5/5
GoogleWe have spoken to all the major estate agencies, after which we randomly came across an advert about Freeagent247. We had an intro chat with Dan, he came across very personable and professional, and we really liked the services and strategy that he put in place. In the end we worked with Dan and his team for 6 months. We found the process very smooth, FreeAgent are a very professional, friendly and supportive team. We really liked that they use multiple channels to advertise the properties (social media, rightmove). Having worked in social media advertising for over 10 years I know that they do it the right way! Also the photos of our flat looked amazing and we decided to keep them for memory :) We hope to work again with them soon.
Thanks for taking the time to comment.
5/5
GoogleWhilst as a buyer, I wasn't a fan of paying more fees, I can't fault Free Agent on quality of service. We dealt with Oli and Christine throughout and they were both lovely. Really professional, friendly and helpful. They were easily contactable and their knowledge of the property we were buying was excellent compared to other agents we had dealt with for viewings. If there was anything more we needed to know, it was never a problem and they would always come back to us quickly. They were on hand throughout, even when we had issues with the vendors post completion. They went above and beyond to help us get everything sorted and settled into our new home. Outstanding customer service and genuinely lovely people. Wish we'd used them to sell ours house too. Highly recommend.
5/5
Googlehad a fantastic experience with FreeAgent247. The service was efficient, professional, and incredibly easy to use from start to finish. The team was always responsive and went above and beyond to ensure everything ran smoothly. I really appreciated their transparency and support throughout the process. Highly recommended for anyone looking for a reliable and hassle-free property service!
Thank you for taking the time to comment. Best, 247
5/5
GoogleWe viewed a house with Dan. It was refreshing to get a measured, insightful, exoerienced person to show us what was a lovely property but not colliding with the stats, for us. Sometimes you get people who you don’t trust show you a home. I felt I trusted him! That’s important as a buyer. I’d use him to sell just off that viewing.
What a lovely comment - thank you!
1/5
GoogleAwfully disappointing, be warned and stay well clear! We bought our first property through free agent and were surprisingly impressed with the process until leading up to the day of completion. Gerard was great at replying to any queries and handled our offer really well, though sales progressing and making sure this was a smooth transition shouldn’t have been a tough job as we were first time buyers moving into a vacant property. When the day of completion arrived we made our way to the to property only to get a call from Dan to be told the keys were in-fact still with the vendor and 45 minutes away and not in the lock box. We checked with free agent the night before completion and we’re told that the keys were at the property and ready for us. We made a detour to save waiting on the driveway with lots of our stuff for an hour whilst Dan collected the keys from the vendor. I have never known disorganisation like it. Once Dan had given the keys over, he politely declined any responsibility for the mishap. When we eventually got to the property, it wasn’t even locked and we walked right in!! We are still missing keys for the front door and can only lock the porch door at present. We have been told the vendors would be contacted to confirm if they still have front door keys and we are still yet to hear back. Shocking. *** with response to free agents public reply which is yet another chance to deny any accountability to the poor organisation displayed. I have since checked my emails and the last one received from them advised ‘Hi Hannah, Message being sent to old owners just now. Will report back asap…’ I had not received any further information to this matter until an email today after publicly posting my feedback of our experience. I would also like to clarify that regardless of us choosing another location to wait for the keys to be dropped off to us we were still stranded with our items for 45 minutes. Had they have checked with the vendor the night before rather than chancing that the lockbox was still there, this would have been avoided. The vendors clearly hadn’t been at the property the night before as their was at least a weeks worth of their named post on the doormat inside. Our simultaneous exchange and completion was not by choice and only occurred due to the lack of sales progression meaning exchange was delayed. Our completion date had been agreed by all parties 2 weeks prior so should not have come as a shock. For the fee that the buyer has to pay upon completion, I would truly expect better***
Dear Hannah and Adam I am writing in my capacity as Compliance Officer for FreeAgent247.com. I am grateful for your observations and complaint. It is only by receiving and engaging with such vital critique that FreeAgent and everyone in its teams can learn and review its services and improve at all times. I thank you unreservedly for your time and trouble in alerting this situation. I focus on your understandable distress where you experienced extreme disappointment that events on completion day for your purchase of 47 The Village, particularly regards a delay in actual key-handover, did not occur to your satisfaction and convenience. Moving-in day should be a beautiful experience and I (and Dan) are deeply sad and frustrated, both professionally and personally, that this experience was soured for you. As my colleague Dan stated I have researched this matter with him and wish to update as follows. The critical part of your complaint invites: “When the day of completion arrived we made our way to the property only to get a call from Dan to be told the keys were in-fact still with the vendor and 45 minutes away and not in the lock box. We checked with free agent the night before completion and we’re told that the keys were at the property and ready for us. We made a detour to save waiting on the driveway with lots of our stuff for an hour whilst Dan collected the keys from the vendor. I have never known disorganisation like it.” You rightly checked-in with us the night before completion and were advised by Dan, in all good faith, that the keys were ready for you at the property, as had always been the way (for me), right from the start and throughout the sale transaction. Equally rightly, Dan checked-in with the sellers just before completion to double check that the lock-box code had not had a last-minute change and the key was, as usual and anticipated, safely present and ready. This was his, and my, absolute expectation. Personally I never dreamed that this would not be the case. Dan, and now myself, were shocked and horrified to learn, that without warning or any prior advisement, our sellers had removed the key and box. Communications between Dan and the sellers reveal to me that they subsequently also were shocked at what they had done, and not told us. I am clear by their language that they had what I can only describe as an innocent but momentary lapse of right and reason. This seems incredulous; but is true. I understand that Dan advised you immediately there would thus be delay in getting the key to you whilst he immediately sought to retrieve the key from the seller whom was at some distance and deliver it to you as quickly as possible, but necessitating a horrible delay in actioning completion for you. The above is the factual essence of completion day events. It is not for one second, intended as an excuse, rather an explanation in good faith, however painful. I conclude: Dan and I and everyone at Team Free are deeply distressed, mortified, that completion day was not the joyous and exciting day that you, and we, expected. Thanks to your critique, Dan and I particularly have learnt an important lesson, despite all our years of service and experience knowing one must never assume nor take things for granted. He and I have dealt with thousands of completions over the years and with countless engagements with key-boxes without unexpected events. From today we will never again assume that a key within a key-box (and the box itself!) will remain present for completion day and we will from now-onwards check well in advance that all is in place, so that such an horrific upset for our esteemed buyers can never happen again. All I can do, on behalf of everyone at FreeAgent247.com is apologise to you and completely sympathise that owing to an entirely innocent yet wrong-assumption by FreeAgent247.com your completion day suffered a wretched failure. I thank you for sharing your complaint & chance to learn. FreeAgent247
1/5
GoogleI would not recommend this agent to a buyer or seller. My son just bought his first house. Terrible bullies....Everyone knows that Estate Agents are not honourable, but these agent take it to different level !!!. I have bought and sold many (more than I can count with my figures) houses but nothing as bad as these agents. 1) Funded by the BUYER'S FEE and tells you that they only act on behalf of the seller and not for the buyer. Isn't the estate agent to work for both parties???. 2) Rude and Bully you to complete without any survey. 3) Obstruct having searches. My son was told they didn't see the point in having a survey and a Desk Top survey was adequate. 4) Obstruct having any further surveys done that were highlighted by the surveyor. 5) In as much as above, the agent put the house back up for sale after 4 weeks to obstruct any further surveys being carried out (whilst ready to exchange & exchanged a week later). We had to go through the solicitors to gain access. Not sure what they were hoping to achieve as the vendor didn't cancel with her solicitor. Wasted some buyers time ( 247 Agents are not busy so it was no big deal for them to waste time), just so that they bully my son to exchange.....Disgusting!!! Totally unprofessional...GREEDY and DESPERATE TO GET THEIR HAND ON THE FEE!!! 6) Christine made the decision on behalf of the seller without consultation. If I was the seller I would not want an agent (simple minded) making my decisions on my behalf. 7) Sending constant & rude emails to the Mortgage Broker and our Solicitor in as much they both are considering not to have any further dealings with this agent. 8) Unprofessional. Do not consider that purchasing a house as a first-time buyer is a big deal and it would be the biggest borrowing .....and a place one would live in !!! 9) GREEDY, with no morals and gives the other estate agents a bad name. We deal with many local, London & Midland estate agents but these agents are worst in my 50 year experience of buying & selling houses. 10) On the day of the keys being handed over we had to wait till Mid Day as Christine had the keys at her home but was working somewhere in the midlands???. Had to send a scruffy man in shorts (think it was her husband). Total nightmare to dealing with this agent. Glad that they are only a small fish in a big pond.....I would be so disappointed if I had appointed FreeAgent to sell my houses and had treated the buyers this badly. We are purchasing a property in London and agreed on the sale a week before buying the house in Worcester and we are ready to exchange but delays on the sellers side. The agent is not acting like the 247 FreeAgent.
Dear Complainant, Google, all in the Public Domain and all my dear friends and colleagues in Estate Agency, their loved ones and families. Response to this complaint from Christine, the FreeAgent acting specifically: “I make no apology for acting in my clients best interest and on instructions from my client. Please note also that this review is not submitted by the actual buyer of the property. I would like to know on what evidence the above statement regarding estate agents not being honourable is based. Especially as the statement is on behalf of ‘everyone’. Please be specific and provide your evidence relating to your allegation of bullying. 1)Indeed our duty is to act in our clients best interest whilst having a duty of care towards the buyer. 2)The above is factually incorrect. Buyer had his offer accepted on 10th February, memos were issued on 14th Feb (a slight delay whilst buyer settled on a solicitor) and survey was booked on 24/02 and carried out 02/03. (level 2 Homebuyers) 3)Again this is factually incorrect. Buyer refused to instruct his solicitor and order searches until he was satisfied with the above survey. Regarding the second point, please refer to the above. Reviewer seems somewhat confused with the difference between searches, surveys and a desk top valuation carried out by the building society. 4)Further investigations were carried out on: Buyer & various family members - Sunday 20th Feb. Roofer, chosen by buyer - Sunday 20th March, buyer was not happy with their investigations. 2nd Roofer chosen by buyer - Saturday 2nd April, no show by roofer. Damp and Timber Inspection, chosen by buyer - Friday 22nd April, no issues found (Gerard the Sales Director was present here, the surveyor advised absolutely no issues with the property, the buyer did not accept his expert findings). 5) On instructions from my client No 28 was re marketed after 12 weeks (2nd Feb first launch, relaunched 27th April) Reason for relaunch: Email dated 26/04 from buyer revising his offer, which my client found unacceptable. Buyer and buyers solicitor were made aware of my clients instructions. (my email dated 26/04) A deadline was given to exchange which was ignored by the buyer. This deadline was set by my client as they had no confidence the buyer would exchange contracts. WhatsApp dated 11/04: Buyer has requested via his solicitor direct email contact with my client. Client refused. Indeed many potential buyer’s had their time wasted and were disappointed. Your allegation of bullying is very serious, please provide your evidence. 6) See my reply to point 5. Full consultation and instructions always. Regarding the 2nd point above, whilst I may not be a Mensa member I do not consider myself ‘simple minded’ and find this personal attack rather derogatory. 7) I believe there are 7 emails to the mortgage advisor between 23/02 and 05/04. Checking on the progress of the buyers mortgage application. Checking the status of the survey (buyer wanted his MA to read through). Confirmation there had been a down valuation in the surveyors report, of which we were not advised. The original offer from the buyer was renegotiated and agreed by our client as a result of the mortgage valuation. I am unaware the solicitor acting for the buyer is considering not having any further dealings with FA. We currently enjoy a number of transaction with them. 8)Any purchase whether the first or hundredth time is important. The buyer was fully supported during this process and prompt replies sent to all enquiries. 9)FA operate fully within the Estate Agents Code of Practice. 10)Again this is factually incorrect. Buyer requested via text message a key hand over between 13:30 and 14:00. I opted for 13:45. It was in my reply I notified I was unable to hand the key over myself. Regarding the last point above; a personal opinion only and not relevant for any review. ...Full report available via us to yourself.
5/5
GoogleChristine was very approachable, helpful and kind throughout each stage, from first finding the property and arranging the initial viewing, to me requesting numerous viewings to take measurements and plan, through to completion and collecting the keys. She was always very quick to respond to emails/voicemails and went the extra mile to help me understand the buying process, as I am a first time buyer it was all very new to me, she helped me understand and feel confident that no question was too basic or stupid! I'm very pleased with the service I received from FreeAgent247 and would happily recommend to everyone!
Hello Kat, thank you SO much for taking the time to post this review. It's great to hear your were pleased with our service throughout the whole transaction as we know how stressful buying and selling can be... May we take this chance to wish you all the best in your first home, we hope you have many happy years there. All the best, FreeAgent247.com :D
1/5
TrustpilotI am writing this to warn others about evil administrative games
I am writing this to warn others about the "administrative games" played by the directors and management at WHG. If you are a disabled tenant, specifically neurodivergent, be prepared for a coordinated campaign of procedural barriers designed to block your legal rights under the Equality Act 2010.
Dear Sam. Thank you for your feedback. We are sorry to hear that you remain dissatisfied with your experience. We take all feedback and concerns seriously and thoroughly investigate any matters raised. These issues have also been independently considered by the Housing Ombudsman, who found no service failure. We understand that outcomes will not always meet individual expectations, but we remain committed to treating all customers fairly and respectfully, and we regularly review our services to ensure customers feel safe and supported in their homes.
1/5
GoogleThey are the worse estate agent I have ever dealt with. The items listed in the offer to purchase were left to the last minute and then we had to accept that they would not be completed. As our property had sold and we were moving out, we had no option but to accept that these would not be completed. Every time we spoke to Gerard his response was "I am on it" but nothing materialised. Avoid this agency.
Dear Olga, Google and all. Please see the following review we have undertaken and our response as follows: Firstly Olga, thank you for this review of my and my colleagues service towards you, some 18 months post-transaction. Secondly, if I failed you at all then I apologise unreservedly for your dissatisfaction. As you kindly acknowledge, lockdown was a challenging time for all of us to try and perform in. No excuse. You highlight particularly failures in communication and performance regards the nature of the boiler system and items of furniture that should have been removed for your completion back in early 2021. I am so sorry you were left with these situations. There is always limited information when dealing with deceased estates where the remaining, acting family are dealing with grief and uncertainty and distance. They and I rely on their solicitors to pass any and all vital information through their/your searches etc. Again, no excuse. As you might generously appreciate, Estate Agents including me, are not boiler/oil tank engineers, nor surveyors, nor solicitors, nor even part of the ultimate sellers mindset. I can only pass on and act upon the information that I receive in “good faith” from other parties I am hoping and expecting to facilitate. Here perhaps therefore I have been vulnerable and open to occurrences and performance beyond my control. Again, no excuse. I believe we met you and your family and engaged on multiple occasions at the property to include completion. At no time until now did you express unhappiness. I imagine you had every opportunity, as you state, to withdraw from the purchase. You completed the purchase. I apologise again for any dissatisfaction in your journey with me and FreeAgent247.com, all this time ago, I now only wish you every best and happiness in the home for years to come.” From all of us here, we are sorry you felt this way and can only once again take the chance to assure you that as a business we are constantly trying to improve and your feedback has been taken on board. Since your transaction we have made several improvements to how formal offers are taken to notably include a formal ‘Offer’ form via our website that you will be able to see for yourself. We have also made changes to our vendor documents and are in the process of doing this again - so several changes have been made here over the last 18 months and we will undoubtedly make several more changes over the next 18 months to improve. Once again however apologies and thank you for the feedback of which we truly value. All the best for the future, Daniel Lewis Founder & Managing Director
5/5
GoogleA great experience with FreeAgent 247, good communication and support all the way through. My contact was Oli, nothing was too much trouble for him, he was always at the end of the phone if I needed any information. We had a few legal issues to sort out, but Oli went above and beyond working with both sides to get it through.
5/5
GoogleWe recently sold our house with Free Agent 247, and we couldn't be happier with the experience! Dan and Chanelle made the entire process so easy and stress-free. From start to finish, their team was incredibly friendly, professional, and always available for any questions we had. Their communication was excellent, keeping us updated every step of the way. We highly recommend Free Agent 247 to anyone looking to sell their home. Thank you, Dan and Chanelle, for making the process so smooth!
1/5
TrustpilotWhg are complete lowlifes they don’t…
Whg are complete lowlifes they don’t help people I’m seriously disabled and I live with my mom who is 90 for 3 years now we’ve been having anti social behaviour from foreign neighbours iv sent recordings phoned numerous times and emails and still nothing done , they refuse to rehouse us because of disability I use a mobility scooter and I have to get it in a lift and through 5 different fire doors and trying to do it with COPD and cervical spondylitis is exhausting , they’ve even had 2 occupational therapy reports and completely ignored medical evidence and professional support/ evidence iv had to contact the ombudsman and now even a solicitor to help they are absolutely disgusting the way the discriminate against elderly and disabled people they make you seem like a liar when you tell them things there just completely blank and show no empathy. Anyone being offered a flat in bamford house bloxwich don’t accept it it’s anti social behaviour, drug abuse, constant noise , and fighting in the landings absolute joke , these flats were ok supposed to be for over 45s and now there’s younger in here and it’s an absolute nightmare . What makes it worse is that there are bed ridden residents in this block and they have to suffer this kind of behaviour and it’s all down to Whg who let it happen I’m disgusted I have to leave one star
5/5
GoogleI was really impressed with Dan at FreeAgent247. They valued my property promptly and gave me clear, realistic advice from the very start. What really stood out is how proactive they have been with marketing, particularly on social media where they made sure the property got maximum exposure. Their communication has been excellent throughout keeping me updated at every step. Highly recommend!
Hi Thank you so much for your fantastic review, and for your kind words about Dan and the team. We’re really pleased to hear you felt supported and well-informed throughout, and that our proactive marketing and social media exposure made a real difference. It’s always our aim to give clear, honest advice and keep communication flowing at every stage, so it’s great to know that came through in your experience. Thanks again for recommending us, it means a great deal! Warm regards, The FreeAgent247 Team
3/5
TrustpilotIt's really noisy here -I was told by…
West Whitlawburn Housing Association - It's really noisy here -I was told by the staff before I moved in it was peaceful and quiet here. I've got neighbours on my landing constantly smashing the fire door shut and slamming their front doors continuously . Kids shouting and screaming in the street outside the flat every day of each week and the neighbours above me smashing their doors and clanging and thumping on my ceiling . I already suffer with my nerves and can't get a wink of sleep to take a nap during the day - I'm a pensioner . I'm so grateful to have this secure housing and my flat is great ,I like the staff too , but the constant clanging and clashing every day -Thankfully much quieter mornings and at night when I can get some relief But I know in time this will put me over the edge and I'm going to end up in hospital - my nerves just can't take this
5/5
GoogleDan came and met my wife and me last Friday and gave us a very honest and realistic appraisal of our property and market conditions. We were really impressed with his market knowledge as well as the research that he had done into our previous property history as well as other similar properties on the market.
No trouble Dave - here when you need...
5/5
GoogleHuge thank you to Dan and Gerard, and all of the FreeAgent Team. First class service, from creative marketing videos, use of social media posts and stories and always being accessible via a WhatsApp group. Gerard helped sell our home on the first weekend of viewing, helped us all the way through a stressful process of keeping a chain together during a pandemic, acting as a go-between various parties in the chain, and keeping us calm during those 11th hour bumps in the road. We cant recommend FreeAgent 24/7 highly enough!! In the words of Gerard...Bravo!PositiveResponsiveness, Quality, Professionalism
Thank you so much for taking the time to provide this feedback - as ever if there was anything you felt we could improve us - do drop us an email...
5/5
GoogleWe put our house on the market 2 days before lockdown, but despite this we had sold by the end of June, all due to Freeagent247’s dedication. There were, as ever, some delays for various reasons but again, Freeagent247 kept us up to date and were available for questions, reassurances or whatever was needed almost 24hrs a day! Every house move involves an element of stress, however, Gerard was consistently supportive, good humoured, pro-active and often went above and beyond. I can not recommend him highly enough. Overall an Excellent service, with great communication. Freeagent247 is great for their comprehensive local knowledge, total competence and a positive buyer experience. If your looking to sell, we would highly recommended Freeagent247!! Kerry and Dickson WardPositiveResponsiveness, Professionalism
Hi Kerry Thank you so much for taking the time to comment. Greatly appreciated! Super pleased we got you moved in a difficult and challenging time for all. Thank you again for your patience etc throughout the process. Here's to your new start in your new home in 2021! All the best...
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
WHG's Walsall office has 264 reviews across three platforms: 216 on Google, 5 on Yell, 43 on Trustpilot.
WHG Walsall is rated 4.2 out of 5 across all 264 reviews, and 4.7 out of 5 on Google from 216 reviews.
Yes. In The Trusted Agent 2026 awards: WHG, Walsall won Trusted Agent.
WHG Walsall, 100 Hatherton Street, Walsall, WS1 1AB.
