WHG reviews

★★★★★ 5/5

Google

The team at FreeAgent have been great from start to finish. We complete on our move next week after a process that has taken over 6 months to complete. Chanelle has been out point of contact and all the way through his been amazing in helping get things sorted, dealing with solicitors or even just answering random queries that cropped up. Highly recommend, and thanks for all your help!

Sam · 2 April 2026

★★★★★ 5/5

Google

I can’t praise Dan and his team enough. They helped me through what was a difficult time in my life and were very understanding throughout the whole moving process. They kept me well informed and offered advice whenever I needed it. I have since recommended them to a work colleague and will continue to happily recommend to others. A special thanks to Dan, Christine and Julia who went above and beyond for me. Thank you all.

Wendy · 16 December 2025

★★★★★ 4/5

Google

We bought our first house through this estate agents back at the start of the year. Our agent was lovely, quick to communicate and was clearly on top of the process. The only issue was, when viewing the house for the second time they let the seller’s mum take us round it, rather than an agent. That in itself wasn’t an issue. But following this interaction, at somepoint it led to the sellers mum being given our contact details without our permission. I assume it was a misunderstanding or the sellers mum lied that we gave permission, but it led to repeated calls and texts from the sellers mum over the sale process which were rude and condescending to the point we considered dropping out. As we are first time buyers she was essentially using her age and experience to bully us. This made it a very stressful time, purely due to her behaviour. Obviously this behaviour is not the fault of the estate agents and ordinarily I wouldn’t have written a review about it. But as this quite negatively impacted the sale process experience, I just wanted to write this as a reflection to next time to directly check with the other party that they had given permission for the details to be passed to the seller. Everything went smoothly on move in day, and an unexpected nice touch of chocolates and fizz were left for us by the agents :) and we’ve been enjoying living in our house since.

Chloe · 16 October 2025

★★★★★ 5/5

Google

After a disappointing and stressful experience with another agent when trying to sell our first house, I decided to take the property away from them and give it to FreeAgent24/7. They sold it straight away with no issues at all! The experience was so good that when it came to selling our second house, I went straight back to them, and once again, they delivered perfectly. Their modern approach and constant communication, especially through a WhatsApp group, made the whole process smooth and stress-free. They kept in touch at every step, handled all communication with both our solicitor and the buyer’s solicitor, and always made sure we knew exactly what was happening. We initially dealt with Dan and Chanelle, they are both amazing! and then Chanelle took over brilliantly. She was proactive, professional, and genuinely cared about making the sale go smoothly. Yes, they might be slightly more pricey, but don’t let that put you off, they are worth every single penny for the peace of mind, speed, and outstanding service they deliver. I can’t recommend them highly enough!

Nikoleta · 9 August 2025

★★★★★ 5/5

Google

A huge thank you to Dan and the entire team. Your understanding, patience, and unwavering support never went unnoticed. We know we didn’t always make things easy, and we truly appreciate how you consistently stood by us no matter the situation. It’s something we’ll always remember, thank you again.

Elizabeth · 10 April 2026

★★★★★ 5/5

Google

Chanelle, Dan and the team we fantastic throughout the whole process. They went above and beyond to answer questions, get information and to manage the process (including, push everyone along as needed)! They were honest and did what they said they would! Comms were excellent. I would highly recommended and would have no hesitation in using again in the future 👍👊🏻

Kevin · 16 December 2025

★★★★★ 5/5

Google

We just wanted to say a huge Thank You to the FreeAgent Team. Firstly, for selling our house when 2 previous agents couldn't. That is an achievement in itself. Secondly for getting us the asking price. Very much appreciated. And finally for Chanelle's sheer tenacity and doggedness in helping to get us over the line in the end. Not at all easy in a chain of 7. We really appreciated all your efforts on our behalf. When people choose an agent, it's not just to market the property and (hopefully) get a proceedable offer, it's also to liaise, persuade, cajole and chase and calm everyone during the next few weeks and months in order to cement and then complete the process. And FreeAgent really helped us with this. So - a big thanks to Dan and the Team, and all the best for the future.

Mark · 13 May 2025

★★★★★ 5/5

Google

Dan and Christine were simply exceptional. I approached three agents and there was no question as to where my confidence lay. Right from the outset every stage of the sale was executed professionally and with exceptional communication. The photos were honest and really captured the space and finish far better than I could have ever hoped or had seen before with other property sales. One live, FreeAgent qualified the enquiries, manged all viewings and we accepted an offer within less than two weeks of listing. We are just thrilled and could not recommend the team at FreeAgent247 more highly. Exactly how it should be.

Oliver · 2 November 2024

★★★★★ 5/5

Google

I recently sold my house with FreeAgent and Chanelle was excellent throughout the entire process. She was attentive, proactive, and ensured everything ran smoothly from start to finish. I would 100% recommend FreeAgent and would gladly use them again for either buying or selling.

Fabio · 16 December 2025

★★★★★ 5/5

Google

Sold our property with FreeAgent 247 recently. We chose them for no other reason than because of how warm, friendly and approachable Chanelle was compared to other agents we'd been in touch with. This remained the same throughout the entire process, with the addition of clear (and instant!) communication, being constantly on the ball with solicitors and agents within the chain all at the same time as remaining professional. We have already recommended FreeAgent to other people and would definitely use again if we were to move.

Maisy · 18 October 2025

★★★★★ 5/5

Google

Dan and the team are always on hand when we want to buy or sell houses the 10 out of 10 service and Always going the extra mile for myself and my family. Cannot recommend them enough when selling your home.

Dominic · 16 December 2025

★★★★★ 5/5

Google

I cannot recommend Free Agent enough! We sold our house with Free Agent in April after having an awful experience with Connels. We were under time pressure as we were moving location and Daniel, Chanelle and the team were incredible! From the first meeting with Daniel where he honestly valued my house and showed me what else was going in the market, he gave me a lot of background knowledge and made me feel at ease straight away. Daniel and Chanelle then came to do the photos and videos of my property and they were outstanding! I loved the fact that Free Agent do a video for social media as it is very current and properties get much more interest this way! Within 24 hours of my house going on the market, I had 5 viewings booked it! It was insane! My house went online on the Thursday and sold the following a Tuesday! It was previously up with Connels and I had no viewings for 6 weeks! Even once my sale had been confirmed, Chanelle’s communication was second to none. She would regularly send me messages to see if I needed anything from her or if she needed to chase the sellers for anything. Communication was outstanding. As we have now moved down south, we unfortunately won’t get to use Free Agent again but I would use them again in a heart beat and would recommend to anyone selling their house!!

Katie · 16 August 2024

★★★★★ 5/5

Google

Dan, Chanelle and the team at Freeagent were faultless during our house sale process. Their knowledge and honesty was very valuable and their communication was fantastic through the whole process. I couldn’t recommend them more!

Lewis · 16 January 2026

★★★★★ 5/5

Google

Highly recommend Dan and his estate agency. We contacted them as we needed a market appraisal of our property for a financial settlement. We had contacted a number of different agencies as we need multiple estimates and only Dan kept his appointment and turned up. He is extremely professional and friendly. We are very grateful that he took the time to come and help us at a very stressful and difficult time for us. Thank you and we will use freeagent247 in the future if we do ever decide to sell.

Meghan · 24 July 2024

★★★★★ 5/5

Google

I’ve recently purchased by house through free agent! Oli was the estate agent and was always on hand to answer any questions, offer advice and keep me updated on all changes. Thanks so much to Dan, Oli and the team!

Kathryn · 16 November 2025

★★★★★ 5/5

Google

FreeAgent247 made the buying process very straightforward for a recent house purchase in Worcester. A big thanks to Dan, Chanelle, Julia and the rest of the FreeAgent247 Team for their hard work, great communication and support!

Daniel · 16 December 2025

★★★★★ 5/5

Google

Dan was incredibly accommodating to all of our requests, whether it was arranging in-person valuations or providing advice and guidance over the phone. He was always prompt, professional, and genuinely approachable, making the whole process feel straightforward and stress-free. His knowledge of the market and attention to detail gave us complete confidence in every valuation. Dan went above and beyond to make sure we had all the information we needed, and his friendly, down-to-earth manner made working with him an absolute pleasure. We truly appreciated his patience, clear communication, and commitment to excellent service, we wouldn’t hesitate to recommend him to anyone looking for a reliable and trustworthy estate agent.

H · 16 August 2025

★★★★★ 5/5

Google

Chanelle has been absolutely wonderful during a difficult house purchase. She responds to queries quickly and always tries her hardest to resolve them. She has been a pleasure to deal with, thank you so much Chanelle!

Sally · 4 December 2025

★★★★★ 5/5

Google

A massive thank you to the free agent team especially Dan & Chanelle who have been absolutely amazing. Chanelle has constantly kept me up to date with what's happening even when I've messaged her on weekends/late nights. I couldn't have asked for a better estate agents to sell my house. I'd like to add how stress free the process has been by dealing with everything over WhatsApp instead of emails. Thank you all again 🫶🏼

Abi · 24 July 2024

★★★★★ 5/5

Google

Free Agent were out sellers Estate Agent so we didn't use them directly, however we wish we had! We met Chanelle at a property in Worcester, which wasn't right for us, however, …

Samuel · 16 December 2025

★★★★★ 5/5

Google

I will be looking to market my latest project with ‘FreeAgent247’ in the near future. I have known Dan for a long time and he is always driven, passionate and professional which goes a long way. He is able to understand the clients wishes and requirements and offer advice when needed on various options. It’s these attributes that give this particular agency that added extra personal touch. The team work ethic is able to complement this and promote great customer service. Keep up the great work!

Simon · 16 December 2025

★★★★★ 5/5

Google

Fantastic Service. Dan was really on the ball. Very professional, helpful, wasn’t a question left unanswered. Very happy. Try them you won’t be disappointed.

John · 16 February 2026

★★★★★ 5/5

Google

What an amazing service!!!! From start to finish Chanelle was an absolute star. She kept me updated with every single stage, and always went above and beyond to help and advise. If you …

Bridget · 16 November 2025

★★★★★ 5/5

Google

Agent 247 were efficient and professional throughout. Appointment made promptly, excellent comms and written feedback provided in a timely way. Would recommend

Emma · 16 February 2026