Cromwells Estate Agents Wallington reviews

★★★★★ 5/5

Trustpilot

Sally and the team were absolutely…

Sally and the team were absolutely first class from start to finish. Always on the end of the phone to answer any queries. We would 100% recommend!

Donna · 19 April 2026

★★★★★ 5/5

Google

I can't thank Cromwell's enough for their exceptional service. Sally, Chanelle and the wider team made the buying process seamless for me. They managed expectations clearly through clear communication and regular updates. Always proactive with processes to ensure the sale went through efficiently. If Sally or Chanelle missed a call from me I knew they would get back to me within an hour. I would recommend Cromwells to anyone who is in the market that wants to deal with a credible, passionate and friendly agent. Thank you once again.

Kishan · 14 June 2022

★★★★★ 5/5

Google

From the moment I viewed the property to collecting the keys, Cromwells have been amazing! There were many bumps in the road to get to completion but at each point Sally, Kate and Chanelle were phenomenal, checking in with me, consoling me and supporting me. I can't express my gratitude enough, the service provided by this estate agency was always on point. I wanted to view the property on numerous occasions over the course and it was never any trouble. I felt like they really had my back when there was a possibility that the property was to be remarketed, a big thanks to Sally for this who put in a lot of work to ensure it didn't happen. Everyone I dealt with at Cromwells were fantastic and I would have no hesitation in highly recommending them.

Roxie · 14 June 2022

★★★★★ 5/5

Google

Very helpful, friendly and efficient. I’d had some problems at the start of the move with my nominated mortgage advisor and Cromwells helped me to quickly find a replacement and set me up with a Solicitor. My sales progressor Chanelle was very good at keeping up to date with the move. She was able to keep me informed and give me reassurance that everything was progressing as it should.

Petekwondo · 14 June 2023

★★★★★ 5/5

Google

I can’t even begin to thank Cromwells for all there help and continue support these past 7 months. Every single person who works at Cromwells have gone above and beyond for me. I’ve worked in Estate agency, and a good team is really what makes it, and this is definitely what Cromwells In Wallington have. Thank you to Sam and his team. I would highly recommend.

Samantha · 14 June 2023

★★★★★ 5/5

Google

Great experience with Sally & The Cromwells team. They were responsive, communicative and really easy to work with when selling our house. They offered support, guidance and advice as needed but weren't pushy at any point of the process which made the everything much easier to manage and work through.

Katherine · 18 January 2026

★★★★★ 5/5

Google

I have recently sold my flat through Cromwells Estate Agents. I couldn’t have gotten a better service my sale was not straight forward and when I was faced with multiple issues I received the best advice and service. Hayley was handed my case when issues started to arise she was always calm, very friendly and positive. I was ready to give up on my sale but she persevered and the end result was my flat sale finally going through. I’m so grateful for her hard work as I think I would have pulled out. Now I’m in a position to buy my next home with my baby and that’s thanks to Cromwells and Hayley in particular. I was also communicating with Sally and Abi a lot at the beginning and their service was also 10/10. I would recommend Cromwells in a heartbeat.PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 25 October 2021

★★★★★ 5/5

Google

We had a great experience with Cromwells from start to finish. Sam was really professional, giving us a realistic valuation and listing our property on the market within 2 days of initial contact! The whole team kept us well informed at all stages between accepting the offer and completion. Special thanks to Hayley in sales progression who was absolutely amazing throughout. Unfortunately we didn't have the best solicitor, and trying to get an update was like trying to get blood from a stone, but Hayley always had the answers to our questions and if she didn't know would find out and update us the same day. We wouldn't hesitate to recommend Cromwells to anyone looking to buy/sell within the Wallington area. Keep up the good work guys!PositiveResponsiveness, Quality, Professionalism, Value

Stacey · 25 August 2021

★★★★★ 5/5

Trustpilot

### Review for Cromwell's Property Agent, Chanelle

I highly recommend Chanelle from Cromwell's for anyone in need of a property agent. She has been incredibly trustworthy and exceptionally helpful throughout our property purchase process. Chanelle was always available, patiently coordinated with all parties in the chain, and communicated honestly and transparently. Her dedication and support have been instrumental in making our dream come true. Chanelle deserves a full 5-star rating for her outstanding service and professionalism. Staff like her make the company great and provide an unparalleled level of service. Thank you, Chanelle, for your invaluable assistance!

Raghu · 14 June 2024

★★★★★ 5/5

Trustpilot

Excellent level of service, sales support and great to deal with

We’ve used Cromwells to sell our property and it was an absolute pleasure working with them. While we’ve dealt with other agencies in the past, to either buy or sell, we would definitely recommend and likely use their services again down the line. Both Sally and Chanelle were always helpful and felt like we could count on them for good advice and help.

Mircea · 26 February 2025

★★★★★ 5/5

Google

Thank goodness for people like Jas... I recently bought a property in Wallington and Jas was the agent dealing with the sale. I honestly cannot recommend them enough. Our chain was a very long one and there were several points where it nearly collapsed. Not only did Jas keep me informed minute by minute, step by step, she also provided me with an ear when I felt it was all going wrong. Professional, fantastic communicator, on top of her game I would definitely say I had the best experience ever and that was all thanks to Jas. Considering I was buying and not paying any fees to Cromwells this didn’t stop her bending over backwards to be on hand (even on her day off she still contacted me to make sure things were ok) dedicated! I would like to say the most heart felt thanks to Jas without her I wouldn’t be moving into our new home. Thank you for everything! 10 stars from me- 5 just isn’t enough!PositiveResponsiveness, Quality, Professionalism, Value

Hannah · 14 June 2021

★★★★★ 5/5

Google

We sold our house via Cromwells and Sally Calvo was our agent. Sally was professional, took excellent photos of our property, kept us well informed and always answered calls. Our property sold in two weeks for the full asking price which was excellent. Where Cromwells really stood out was with the progression. We had a complicated chain and the agent followed up everything every week, even doing the job of other agents in the chain who were not as efficient. They really did an excellent job. I couldn’t recommend them highly enough.PositiveResponsiveness, Professionalism

Melissa · 14 June 2021

★★★★★ 5/5

Trustpilot

The agents were really helpful

The agents were really helpful, anytime I had a query they were able to support me. Sally & Chanelle were especially supportive, they were able to help me at anytime whether I called, emailed or went into the office, they always took their time out to help me especially with my documents. We were first-time buyers and they explained the proceed to us and made us feel at ease. I would highly recommend this company, they made the process very easy. Thank you very much to Sally & Chanelle.

Oormila · 15 March 2024

★★★★★ 5/5

Google

Thank you to Samuel and his team for being so energetic and helpful in selling my elderly Mothers bungalow. Despite the first chain breaking down further along the chain (out of their control at all) they re:listed and again provided plenty of proceed-able viewings quickly, achieving a good price, and completion within six weeks working very well with Julia Stygal from MW solicitors (Wallington) which proved a dream team. I would warmly recommend them to anyone buying and selling property. They were always available for advice, and every team member pleasant and helpful.

Jacky · 14 June 2020

★★★★★ 5/5

Trustpilot

They were the best best ever !

They were the best best ever !! Everything in regards to my sale was perfect and they kept me informed all the time, at every stage. A fantastic bunch of lovely people in the Wallington office. I would highly recommend instructing them for your property matter. They work so hard !

Toni · 20 July 2026

★★★★★ 5/5

Google

It has been a pleasure to interact with Cromwells (Sally, Kate, Chanelle) throughout the property purchase process. They have been very helpful in providing responses directly or getting it from the owner, solicitor. Property purchase is a long process, they provided regular updates on the progress, blockers if any proactively along with the timelines for resolution. I would like to specially thank Sally for the exceptional customer service provided

Chandur · 14 June 2022

★★★★★ 5/5

Google

We had a great experience with Cromwells. Chanelle and Sally were a great team, guiding us through the process and remaining attentive throughout. Would absolutely recommend.

John · 17 February 2025

★★★★★ 5/5

Google

Cromwells were our chosen Estate Agent for selling our flat in Hackbridge in 2025. From start to finish, they were communicative and professional. They updated us regularly and really helped and supported us through the process. I would highly recommend them as an Estate Agent.

Laura · 26 December 2025

★★★★★ 5/5

Google

I’m a naturally sceptical person, especially about the housing market. Nevertheless, I was sufficiently clueless about home buying that I had no choice but to work with an agent. My wife and I worked with Amanda to purchase our home and really can’t say enough good things about her. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time including arranging the viewing on very short notice. Particular high points were helping us extricate ourselves from a seller who ended up behaving in a really sketchy manner after we’d made an offer, She answered every question clearly and thoroughly. Buying a home in this market is challenging, but working with Amanda made it as painless and straightforward as possible. Also important to us was the fact that she put absolutely no pressure on us and provided information in an even-handed, non-judgmental, manner, and wasn’t unfazed by several course-changes in what I was looking for. We highly recommend her.

Inam · 15 June 2019

★★★★★ 5/5

Google

Cromwells were fantastic when selling my home - they were really friendly and knowledgable. They were quick to arrange the valuation and get photographs sorted. An extra thanks to Sally and Chanelle who were always available to answer any questions I had.

Penny · 14 April 2024

★★★★★ 5/5

Google

A big thank you to Sally, Sam , Scott, and chanelle. They provided a very professional service right from the start of this process. I was always kept informed by emails or calls. Really grateful to Sally for her guidance in her calm and gentle manner. No stress , great experience. Highly recommended.

Sui · 19 July 2023

★★★★★ 5/5

Google

I purchased my first property through Cromwell's in Wallington and I cannot speak more highly of the service that I received from the team, in particular Mitzie and Natalie. Buying your first property is a stressful time and the service that we received made our buying experience so much better than I had ever imagined. I would like to personally thank the team and would recommend them to anyone looking for their services, finding a good estate agents is quite the task so shouting about the great ones is must!

Lucy · 15 June 2017

★★★★★ 5/5

Google

Sally and the team were absolute brilliant. Quick efficient through out the negotiation phase and throughout the the entire process.

Prittwish · 12 March 2025

★★★★★ 5/5

Google

I would thoroughly recommend using Cromwells, Wallington if you're buying or selling locally. Mainly dealt with Sam and Mitzie, both were incredibly efficient, helpful and chased up my vendors solicitors way beyond their job description. When you call with a query, anyone in the office can help you, there isn't one specific agent for your property. They added zero stress to a period of time which is typically immensely stressful. Thank you for all your help Cromwells

Jenny · 15 June 2019