Every review we hold for the Wallingford office, from every platform, shown as written. First names only.
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5/5
FacebookBought my gorgeous home through Winterbrook. Canβt recommend them highly enough. Such a great team with great local knowledge. Julian guided and supported me throughout the whole process. What Julian doesnβt know about buying and selling houses isnβt worth knowing. 5* Thanks guys.
Natasha Β· 10 September 2019
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5/5
GoogleI found Winterbrook Estate Agents so friendly, helpful and professional. I met Natasha on my second property viewing and she stayed with me on my journey finding my dream home. Throughout the process Natasha, Julian and the team kept in β¦
Kathie Β· 13 April 2020
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5/5
View Agents TenantGreat experience
I cannot fault Winterbook Estate agents in any way. They have handled our tenancy in the best way an agent could. Any problems or queries were dealt with immediately and consideration for our busy lives was always taken into account when booking maintenance or viewings. Thank you π
Natasha Β· 16 February 2022
Agent replied Β· 19 February 2022
Thanks you Natasha your comments are really appreciated.
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5/5
View Agents SellerAn excellent service!
Lesters were really helpful all the way through our sale and very patient with all the last minute complications! They were very personable and nothing was too much trouble, I wouldn't hesitate to use them again or recommend them to others.
Thank you!
Victoria Eaton
VictoriA Β· 9 October 2015
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5/5
GoogleGreat service, great team these guys know the market and it's great to see the same faces every time. Big thanks to Julian, James, Matt and Geraldine with our last move. This is the third time we have used you guys couldn't recommend highly enough.
Robert Β· 9 April 2015
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1/5
GoogleSlack and hard to communicate with. Left lots of messages to try and chase the progress of our chain, didn't receive calls back. They told us certain items were staying with the house but were not. Really poor, I would go out of my way to avoid using them again. They nearly single-handedly collapsed the chain.
Ashley Β· 30 July 2019
Agent replied
Dear Ashley
I am very disheartened to read this review, especially as I cannot find a record of dealing with you on our system.
We pride ourselves in customer relations and this review is upsetting. I have noticed a negative review you left another company very recently who also cannot find a log of dealing with you.
I would welcome you to contact me on 01491 824000 or mail@winterbrookestates.co.uk so that we can discuss any issues that you may have had dealing with my company to warrant this review. Kind Regards. Julian Walley
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5/5
GoogleI cannot speak highly enough of the Wallingford team. They worked seamlessly together with supreme competency as they quickly responded to my queries and requests for help. All this was done with indomitable cheeriness, which has been all the more appreciated given the pressures of these challenging times.
Shirley Β· 13 April 2021
Agent replied Β· 19 June 2024
It was an absolute pleasure meeting you and helping you through the process of purchasing your dream family home. Please do stay in touch and give us a wave anytime you're passing.
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5/5
View Agents SellerSelling the Old Bakery in Wallingford
We received excellent service from Lesters all the way through. Always polite and accommodating, quick to respond to requests and helpful about the financial negotiations that were needed after the survey. I would recommend Lesters with no reservayions.
Nancy Β· 14 September 2015
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5/5
View Agents SellerRecommended without hesitation
The Winterbrooks team was a pleasure to deal with; Daisy, Julian and Richard were friendly, supportive and professional at all times. They earned our trust and provided an excellent service so I would recommend them highly.
Sophie Β· 20 December 2016
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5/5
FacebookJulian & the team at Winterbrook were fantastic in selling my house. The were honest, provided sound advice and really friendly whilst being fully supportive through the whole process. Thank you Winterbrook!
Natasha Β· 8 September 2018
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4/5
GoogleThe house was nice, a bit small especially the garden and the bedrooms, the agent who showed us the place was really nice and helpful. Thinking about the space made us change our minds.
Henriette Β· 13 April 2022
Agent replied
Thank you Henrietta. It was really lovely meeting you. Hope to be able to find you your perfect property. Please keep in touch.
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5/5
View AgentsGreat Customer Care
Winterbrook were an amazing team of hard-working professionals that were very quick to respond to every request and every query throughout the whole process. We were selling our lovely bungalow and wanted to find a renovation property in a sought-after location of the town, they helped us at every point along the way. Exceptional good service and exceptional attention to detail. A huge thank you to them and an easy recommendation to make to anyone wanting to sell or buy a property in the Wallingford area.
Jayne Β· 2 May 2017
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5/5
GoogleI would highly recommend Winterbrook Estate Agents. I have just sold my house through them and they were professional and very responsive to my million and one questions. From the initial enquiry through to the day of sale. Brilliant.
Rachel Β· 13 April 2021
Agent replied Β· 7 April 2023
Thank you Rachel it was a pleasure, remember to wave going past the office :-)
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5/5
View Agents SellerExcellent service and knows the area very well
They acted for us and dealt with a number of difficulties on our behalf with great success.. Were I to be selling again anything in this area I would go to them right away.
Agents these days do not have a great reputation and that is in general a justified public opinion.
What Lesters have demonstrated is that that somewhat old fashinioned principle of being straightforward, honest, factual and reliable as a selling agent saves time, money and worry and really does work, even today.
Brian Β· 24 August 2015
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5/5
View AgentsWelldone!
After an introduction to Lesters through a rental property in Wallingford we have found Lesters to be kind open and honest, a refreshing change given the trade. Through our roller coaster of buying, selling, not selling, letting and buying, we have found the whole team relaxed patient and considerate, the advice has been beneficial and steered us on to the correct course. The experience and nature of the team will make Lesters our "go to" estate agent in Wallingford and cannot recommend them enough, well done.
John Β· 4 August 2015
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5/5
View Agents SellerThank you
Julian and the Winterbrook team were extremely helpful and professional from the first meeting to completion, and we want to thank them for all their hard work.
Jonathan Β· 14 August 2017
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5/5
GoogleSold my property in Wallingford though Julian, lovely independant business. Very easy to work with and straight forward sale. Thank you. Highly recommended.
Juli Β· 30 July 2019
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5/5
GoogleGreat experience, thank you to all - especially Debbie π β¦
Natasha Β· 13 April 2022
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5/5
View Agents TenantFantastic company to work with
The whole process of viewing and then moving to securing a property was made so easy by the team at Winterbrook. They are kind, helpful and always there when you need them. I couldnβt recommend a better estate agent to find your new home with. They were so attentive and helpful ensuring we found the best place within our budget.
Mikala Β· 23 February 2022
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5/5
View Agents SellerFantastic
I can highly recommend Winterbrook Estate Agents. I had a fantastic service from start to finish. They sold my house for me and kept me up to date all through the selling journey.
Rachel Β· 8 December 2020
Agent replied Β· 9 December 2020
Thanks for taking the time to write such a lovely review Rachel. It was lovely meeting you and so pleased that you had such a great experience.
Looking forward to seeing you around our lovely town.
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5/5
View Agents BuyerProfessional service; recommended
We found Winterbrook, Richard in particular, to be professional and courteous during our house purchase. The whole process was made to seem very simple.
Many thanks to the team, we are loving our new life in Cholsey!
Robin Β· 15 December 2016
Agent replied Β· 19 December 2016
Thank you Robin & Katherine, hope you are happy very happy in Cholsey village. With best wishes from the team at Winterbrook
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5/5
View Agents BuyerBuying in Blewbury
I found Lesters to be friendly and helpful all the way through what was an unnecessarily complicated and frustrating process due to a poor quality and unhelpful survey / surveyor.
If not for Lesters continued support through the process i would have given up on the purchase.
Lesters helped mediate a solution that got me the information i needed to make a decison and i am happy with the outcome.
Neil Β· 21 December 2015
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5/5
View Agents BuyerFriendly, supportive and efficient service
Great personal and honest service from all at Winterbrook, they helped me along each step and were very supportive and informative. Would thoroughly recommend working with them. I am so happy with my new home.
Laura Β· 17 July 2018
Agent replied Β· 23 July 2018
Thank you Laura
We hope you are really happy in your new home and enjoy living in Wallingford
Julian & the team at Winterbrook
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5/5
View Agents SellerWould definitely recommend to anyone selling their house.
I have moved house seven times and I can honestly say that Lesters are the best estate agent I have used. The members of staff conducting the viewings were all friendly yet professional. From accepting an offer through to exchange of contracts they definitely went over and above any service I have previously received. I would definitely recommend them and can't thank them enough for the service they provided.
Zoe Β· 7 December 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.