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Winterbrook Property Agents reviews

4.8

★★★★★ Excellent

101 reviews across 3 platforms

23 St Martins Street, Wallingford OX10 0AL

Winterbrook Property Agents's Wallingford office at 23 St Martins Street is rated 4.8 out of 5 across 101 reviews on three platforms, including 39 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

39

Reviews on Google

This office

Facebook logo

5.0 / 5

6

Reviews on Facebook

This office

View Agents logo

5.0 / 5

56

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Winterbrook Property Agents Wallingford

Wallingford's Independent family run Independent Property Sales & Letting agency. The sales and lettings team is led by Julian Walley and our Property Management Department by Debbie Walley both NFOPP members. We have been moving people from our Grade Two listed office in town since 1992. Importantly for our landlords and tenants our properties are managed from this office. We are property professionals with many years of experience in the local market. We have a simple philosophy 'we deal with customers and clients how we would want to be treated ourselves'. As a privately owned company we deal with our clients on a very personal basis and pride ourselves on a very personal customer service and attention to detail. As an established agent we have a large database of prospective buyers that is shared throughout our national network of over 800 agents and an associated London office.

Reviews

Every review we hold for the Wallingford office, from every platform, shown as written. First names only.

5/5

Google

We were really keen to appoint an agent who understands the local market and in particular the house, its location and our circumstances. Julian ticked every box. Julian's reminders that the right buyer is out there, have proved very reassuring. A steady flow of viewings have delivered a positive outcome and a buyer who we feel sure will fit in perfectly within the community. Many thanks to Julian and his team for the delivery of a first class service, all done with smiles and a sprinkle of good humour.

Nigel · 13 September 2025

Agent replied · 13 April 2026

Thank you Nigel for your kind words.

5/5

Google

Julian and Natasha have been so helpful, professional , yet friendly in helping our family purchase a house for my mother- in - law , enabling her to move from Kent to be close to family. With their assistance we were able to complete the purchase quickly.

L · 13 October 2025

Agent replied · 13 April 2026

Thank you for your kind words Lynda. I hope your mother is happy with her new home - from the team at Winterbrook

5/5

Google

Julian, Geraldine , Faith and the whole team were great , they were very supportive, kept me updated through out the process. It was a stressful process as I had a chain of 4 but they were there till the very end ; I exchanged and completed on the same day . I would highly recommend Winterbrook Estate Agent for their professionalism, efficiency and support. Great service!! Thank You !!

Marianne · 4 May 2024

Agent replied · 19 June 2024

Thank you for your kind words Marianne - We hope you enjoy your bungalow - The WInterbrook team

5/5

Google

I’ve never received this level of excellent service from any other estate agent before. My house was sold within the week. I received a phone call everyday in the initial stages with updates then weekly as we waited for the solicitors to conclude everything. Nothing was too much trouble and support was given all the way through. They looked after the whole chain…even those in the chain that didn’t sell though them. Would highly recommend Winterbrooks. Julian who is the manager has implemented throughout the branch a unique and impressive way of working and uses an exemplary code of conduct Would never use anyone else again for a property move.

Vicky · 31 March 2023

Agent replied

Thank you Vicky your comments are really appreciated. I know you will enjoy your new home.

5/5

Google

We couldn’t rate Winterbrook Estate Agents highly enough! From our first viewing of the property with Faith, to the dropping off of keys to our new house in person! Julian and his team were consistently efficient, communicative, helpful and friendly. It wasn’t the easiest of completion days, but Julian was always accessible and available to help us through. Many thanks indeed.

Laura · 3 June 2024

Agent replied · 19 June 2024

Thank you Laura. It was a pleasure dealing with you and Matthew - Welcome to Wallingford

5/5

Google

We have just completed the sale of my mother-in-law's property in Cholsey. From the outset, on first approaching Winterbrook, Julian and all his Staff have not only conducted themselves with high standards of efficiency and professionalism, but have also gone out of their way to be as helpful as possible, especially when I had a few issues with a third part solicitor involved. They reassured us and kept both us and the buyers up to date with the developments, all with a smile. The Staff obviously enjoy their work together with being part of a local family run Estate Agent - they have been working with Julian for many tears - for me, this speaks volumes ! The quality of the "marketing" of the property was first class and we had over 10 viewings within the first 2 weeks. By the third week, we had a buyer, whose offer exceeded the asking price. I have no hesitation in recommending them and would urge you to consider them if proposing to sell, buy or rent in the local area. They are very knowledgeable and realistic having been established selling and renting properties for many years - their expertise is second to none.

David · 13 April 2022

Agent replied

Thank you Dave it's been a pleasure dealing with you and Evelyn throughout. Julian

5/5

View Agents
Buyer

Exceptional customer service, highly recommended!

My wife and I want to thank the team at Winterbrook for helping us find our new home in Wallingford. From the very start we were so impressed with all of the team and commented on how refreshing it was to find an estate agency with such personable staff. Phonecalls were always answered and flexibility around timings for viewings and appointments was excellent. Richard and Julian both conducted viewings and we found them to be professional and knowledgeable but also very friendly and easy to talk to. They both listened to our feedback and helped with our understanding of the local market, keeping us well informed about the available properties. After we had an offer accepted on a house that wasn't the end of the help provided, in fact it was just the start - being available for a number of house visits with tradespeople, talking over issues around our plans for the house, providing advice and assistance during the legal process of local searches and preparing for exchange of contracts. In fact when the solicitors met some hurdles late on in the process nothing was too much trouble for Julian to help both us and the vendor to ensure we were kept well informed and to help make exchange happen. During our house search we have had dealings with many other estate agents and we can honestly say that Winterbrook stood out as providing exceptional service every step of the way - thank you very much and we will certainly be recommending you to prospective sellers and purchasers in the future.

Chris · 13 December 2016

Agent replied · 16 December 2016

Thank you Chris & Claire and welcome to Brookmead, our third move on estate in the last three months

5/5

View Agents

A team that go out of their way to help and support you!

Winterbooks and the team were wonderful to purchase my first property from. They when out of their way to keep me in the loop throughout the whole buying process. When I do come to sell my current property I have no doubt that I will use Winterbrooks to help me. I absolutely would recommend them and want to say a big thank you to Julian, Geraldine and the whole team!

Rebecca · 4 November 2019

Agent replied · 7 November 2019

Thank you Rebecca, that's really appreciated, we hope you are really happy in the town.

5/5

Google

Debbie and the team at Winterbrook have been outstanding in helping us find our flat! They put lots of time and effort into making sure we found what was right for us. I was always able to contact either Debbie or Natasha throughout the whole process. 10/10 would recommend when looking for your new home.

Mikala · 13 April 2022

Agent replied · 7 April 2023

Thanks Mikala. So pleased that we have found you the perfect property. Not long now before you move in.

5/5

View Agents

Excellent level of service by Julian at Winterbrook of Wallingford.

Received a carefully attentive level of service throughout from Julian Walley at Winterbrook for our house purchase in Stadhampton. He always provided the perfect amount of information to keep us informed of the purchase, and he could often provide information to us quicker than from our solicitors. Over all, an impressive level of service from Julian and thank you for helping us buy our first house together.

Neil · 9 August 2018

Agent replied · 15 August 2018

Thank you Neil & Rebecca. I am sure you will be happy in your new home in this great village. We all wish you the best for the future from the team at Winterbrook

1/5

Google

I was sent an email as a cold call. There is no Unsubscribe feature, which I think maybe illegal. Please do the right thing and allow people to Unsubscribe.

Gordon · 30 March 2024

Agent replied · 6 May 2023

Thank you for bringing this to our attention we will review our system which we continue to improve. Your details were on our system from helping you with a valuation previously, they have now been deleted. We apologise for any inconvenience that receiving an email may have caused you.

5/5

View Agents
Seller

Switched agents and sold our house

We were originally with a highly rated local agent, but we had very few viewings and felt pur house was overpriced. We switched to winterbrooks and the service we received was excellent, Julian and the team answered every question we and our buyers has, they were very professional and we would not hesitate to recommend them.

Louise · 3 September 2018

Agent replied · 5 September 2018

Thank you Louise, it shows its not always the price it's the agent! Best wishes for the future to you and your family in Wiltshire, from the team at Winterbrook

5/5

Google

I've just completed the sale of a property through Winterbrook and would definitely recommend them. The team always made time to deal with enquiries and provided an efficient and reliable service. The team's advice and experience was a huge help in dealing with a tricky chain and they worked tirelessly to co-ordinate with all parties in the transactions throughout the chain.

Jon · 3 June 2024

Agent replied · 19 June 2024

Thank you Jon you were a pleasure to deal with selling, as you were when you brought through Winterbrook. We wish you all the best for in London.

5/5

View Agents

A really smooth purchase

This was a really professional service from the opening viewing all the way through to completion and exchange. I can't speak highly enough of Julian and his team who were always available to us for any query that we had, and worked as an excellent mediator between ourselves and the vendor.

Chris · 17 January 2019

Agent replied · 22 January 2019

Thank you Chris and Adele, we wish you the very best in your new home, enjoy the views!

5/5

Google

Friendly, helpful, responsive, reliable and professional. Would recommend. Thank you, Julian, Kelsey and team

Jessica · 30 March 2024

Agent replied · 27 August 2023

Thank you Jessica and welcome to Wallingford we hope you and your family love this great town.

5/5

View Agents

Excellent as always - from Seller

This is the second time we've been with Julian and Winterbrook Estate Agents for buying or selling a house. Our first experience with them was excellent, so we were really happy to go with them again. As per the first time they were honest, knowledgeable, helpful, friendly and worked hard to get us through the process. Couldn't recommend highly enough. If we move again (which is hopefully unlikely!) then we wouldn't think twice about going back to Winterbrook.

Peter · 4 November 2019

5/5

View Agents
Seller

Changed agent and our house sold!

Our house was being marketed by a supposedly top agent but after no viewings and no real feedback we decided to take it off the market for a while and then find a new agent. We spoke to Julian at Winterbrook and he was knowledgeable, friendly and had some good ideas about how to market our house. We put it on the market again and the whole team at Winterbrooks were friendly, helpful and always willing to go the extra mile. Within 2 weeks we had an offer and the house sale went through approx 8 weeks later. Even during the sale process Julian and the team were on hand to help with queries and questions. Highly recommend Julian and the team and would use them again for buying and selling.

Kalinda · 12 September 2018

5/5

Google

We've just purchased a property for our daughter through Winterbrook and were extremely impressed with the team's professionalism throughout the entire process. They were courteous, responsive and an absolute pleasure to deal with. Massive thanks to Julian and the team.

James · 13 April 2021

Agent replied · 19 June 2024

Thank you for your comments it's really appreciated. I am sure we keep in touch as your just round the corner!

5/5

Google

I would very much recommend Winterbrook Estate Agents, as my experience was that they are very genuine, honest and professional. Julian created a very professional advert while the communication and advise was very good throughout the process. Thanks again, Chris

Chris · 13 April 2021

Agent replied · 7 April 2023

Thanks Chris we really appreciate your comments, Julian

5/5

View Agents

Fantastic experience- earned every penny of their fee!

We would highly recommend Winterbrooks to anyone. (In fact we already have!) Our whole selling & purchasing experience was exceptional with Richard providing us with a personal and professional service that is second to none. Communication was fantastic and towards the end of our transaction Richard went above and beyond to ensure all parties were kept informed and final stages of exchange/ completion were seamless. Having used 3 national estate agents previously - comparably, Winterbrooks simply knocked spots off all of them. We would honestly use them again in a heartbeat- if they hadn't just found them our forever home!!

RM · 31 October 2017

5/5

Google

I am using Winterbrook Property Agents to manage a rental property for me. I have been extremely pleased with the attention to detail and helpful attitude by all the team at Winterbrook. Debbie, Julian and all the team are a pleasure to deal with and show a very professional attitude to any problems that may arise. It makes it all very stress free. Thank you.

Gail · 13 April 2022

5/5

View Agents

Professional, honest, knowledgable and friendly.

Julian, the proprietor of Winterbrook Estate Agents, has just overseen both the sale of our house and the purchase of a new property. We engaged him to carry out our sale because we knew that he was the most experienced agent in the area, the person who would understand the nuances of the local market better than anyone else. Co-incidentally he was also responsible for the sale of the house we were buying. From the start he was friendly and extremely professional regarding both the sale and purchase. He set what we thought was the correct value for our property and immediately commenced full marketing including open days. Purchasers were found within a week. Our offer had already been accepted on the house we were buying so the situation appeared straightforward. However, issues arose with the chain below us which were very frustrating. The delicate timeline of the chain thatwe were in meant that compromises were required to keep it intact. Throughout the process, Julian and his colleagues offered very wise advice and helped keep the transactions on track. We would strongly recommend Winterbrook Estate Agents to anyone thinking of moving house in South Oxfordshire.

Robin · 26 February 2016

5/5

View Agents
Buyer

Friendly & professional service

I recently purchased a property via Lesters and was consistently impressed by the warm and friendly approach of all the staff that I had contact with. It was quite a lengthy process because of issues further up the chain (no fault on Lesters' part) however I always appreciated the regular phone calls that I received with updates on any progress being made. Also, when I myself encountered some difficulties because of mistakes made by my Mortgage Broker I found all the staff at Lesters to be extremely patient and understanding until these issues were resolved. I really valued this as it made what was a very stressful and anxiety provoking situation much more bearable. Overall I have been extremely satisfied with the service provided by Lesters, most notably by Julian who managed the purchase, and I would recommend them wholeheartedly to anyone in need of an agent in the Wallingford area.

Joe · 3 January 2016

5/5

View Agents
Buyer

Excellent, personable and professional Estate Agent - highly recommended

Just moved in to our new home in Ewelme. We found Lesters an excellent Estate Agent! There was constant communication throughout the whole buying process, which was very much needed considering how stressful moving is. It was mainly Julian that we dealt with, but we found the whole team highly approachable, friendly and knowledgeable. We can't think of anything which Lesters could have done more to improve our experience with them. We would be more than happy to recommend them to anyone. Pete and Anna

Peter · 22 December 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Winterbrook Property Agents

How many reviews does Winterbrook Property Agents have?

Winterbrook Property Agents's Wallingford office has 101 reviews across three platforms: 39 on Google, 6 on Facebook, 56 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Winterbrook Property Agents's rating?

Winterbrook Property Agents is rated 4.8 out of 5 across all 101 reviews, and 4.6 out of 5 on Google from 39 reviews, checked 9 October 2026.

What do sellers say about Winterbrook Property Agents?

23 reviews from sellers, rated 5.0 out of 5 on average. For example, Louise wrote: "We were originally with a highly rated local agent, but we had very few viewings and felt pur house was overpriced. We switched to winterbrooks and the service ..."

What do buyers say about Winterbrook Property Agents?

11 reviews from buyers, rated 5.0 out of 5 on average. For example, Chris wrote: "My wife and I want to thank the team at Winterbrook for helping us find our new home in Wallingford. From the very start we were so impressed with all of the ..."

What do landlords say about Winterbrook Property Agents?

3 reviews from landlords, rated 4.8 out of 5 on average. For example, Lisa wrote: "Julian and his team were great at selling our house and finding us our new home!"

Where is Winterbrook Property Agents's Wallingford office?

Winterbrook Property Agents, 23 St Martins Street, Wallingford OX10 0AL.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.