Trusted Agent profile · Wallingford · Oxfordshire

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In House Sales and Lettings Wallingford reviews

★★★★★ Excellent

310 reviews across 3 platforms

28 St Martin's St, Wallingford, Oxfordshire, OX10 0AL

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In House Sales and Lettings's office in Wallingford, Oxfordshire, at 28 St Martin's St, is rated 4.8 out of 5 across 310 reviews on three platforms, including 182 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

182

Reviews on Google

This office

Facebook logo

5.0 / 5

101

Reviews on Facebook

Business-wide

The Trusted Agent logo

5.0 / 5

27

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About In House Sales and Lettings Wallingford

Founded in 2007, In House Sales & Lettings are an independent estate agent covering Wallingford, Didcot, surrounding villages and the whole of South Oxfordshire. We are located in Wallingford in our brand new Property Centre. We know that moving house is a big decision, and so we like to provide you with straight-talking, honest advice that will help you during the process. If in doubt, don’t worry, our expert team are always on hand to answer any questions you may have throughout the course. As our team live locally, you can rely on us to provide you with knowledge of the local areas. We understand that no two homes are the same, so why let yours be treated like everyone else’s?

Awards

The Trusted Agent 2026 results for In House Sales and Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wallingford office, from every platform, shown as written. First names only.

5/5

Facebook

We’ve already done a review for the Sales guys at In House (who were brilliant by the way!) but wanted to add a special mention for Jon on the Lettings side. We were so pleased with the way he handled the rental of our house - with a tenant who turned out to be quite problematical. Jon was always available when needed and, just like all the staff at In House, nothing was ever too much trouble for him. We just felt we could relax knowing he had everything under control. Thank you, Jon, for your support.

Lesley · 17 May 2021

Agent replied

Thanks again Lesley. Being a small independant allows our departments to liaise properly and quickly. Thanks again for your appreciation. IH. X

5/5

Facebook

The sale of our house was far from straightforward but over many months we have always found In House, and especially Luke, to be helpful, patient and professional in every way. Luke did a brilliant job of chasing where necessary and always maintained regular contact as promised. House selling and buying can be a very stressful process and we were often at the limits of our patience but we could always rely on Luke to not only keep us positive but also to just get the job done. Thank you Luke and the team at In House! We cannot recommend you highly enough.

Malcolm · 4 May 2021

Agent replied

Thanks so much Lesley. But it also wouldn't have happened without your trust and patience. Really glad we all got there in the end. IH. X

5/5

Google

Efficient, proactive and highly professional. Jon has been great to deal with and very focussed on finding the right tenant for my property, which he did - and quickly! Always calm and able to find solutions whenever a hitch arose. Thanks to Jon and also Matt and Leah. I’ll be back!

Jane · 24 March 2024

Agent replied · 3 November 2023

Thank you Jane for the fantastic review! It has been a pleasure to work with you and we look forward to doing so again in the future. Best wishes, IH x

5/5

Google

We recently completed our purchase through In House and I cannot say enough good things about them. We received absolutely first class service from start to finish, and I feel very lucky that In House happened to be the estate agents handling the purchase of the property we fell in love with. Jack was our “go to guy” and he was in constant contact with us throughout the process, keeping us informed every step of the way and tenaciously managing every moving part, without us ever left wondering where things were or feeling like we were forgotten about, even during a lengthy delay due to the backlog in the probate application process (which of course was no fault of In House). He even went out of his way to allow us access to the property on his way home (out of working hours) so we could assess any work that needed doing and get quotes from tradesmen, several times. It’s no exaggeration to say he went way above and beyond our expectations in terms of service. Whenever Jack was otherwise engaged, Philip (also an absolute diamond) would step in and was fully clued up on everything going on with our purchase. In House obviously run a very tight ship and are in close communication with each other to make sure their clients are looked after. Any time I had a query or needed them to speak to the sellers on my behalf all it took was a phone call or an email and I would have an update later that day to put my mind at ease, reassuring me that everything was in hand (which it was). That they managed to do this during a pandemic, combined with what I’d imagine must have been a huge amount of pressure and extra work resulting from the time-limited nature of the stamp duty freeze makes their service even more remarkable. Absolutely top notch. Moving house is a stressful situation at the best of times, let alone whilst there’s a plague going on, and I was bracing myself for an absolute nightmare. Thanks to Jack, Philip and everyone at In House, my blood pressure somehow remained relatively normal throughout, and they got the job done with minimal hassle. If you’re planning on moving house I strongly suggest you choose In House as your estate agents, either in the middle of a pandemic or not. No waffle, no bluster, just a team of thoroughly decent human beings who obviously take pride in their work and do everything they can to make sure your move goes as smoothly as possible. Thanks Jack, Philip and all at In House for your sterling service. Absolute legends.

Paul · 22 April 2021

Agent replied

Hi Paul. Thanks for one of our more detailed reviews. Thanks also for picking up on our policy of assigning a "go to guy" but at the same time, all staff knowing and being able to deal with all cases. We really hope you are happy in your new home. Thanks again. IH. X

5/5

Facebook

I have been dealing with In House for almost 2 years and they have been a joy to deal with. I bought my flat through them and they were extremely on the ball and efficient. The best team I have come across. They talk to each other and are direct and honest in their dealings. I wanted to let the flat, and have been dealing with Jon Pepper. Jon has done an amazing job of finding me a tenant through a very difficult time. There have been complications on both my and my ex-tenant's part and he has dealt with everything exceptionally well. I am particularly grateful to Jon for taking my menopausal rants in his stride and still maintaining a mutually respectful relationship. Thank you toJon Pepper and ALL at In House Wallingford. Merry Christmas. Sam brown

Samantha · 8 December 2020

Agent replied

Thanks Sam, thats so sweet of you. You have been through the whole Sales & Lettings experience with us and have been courteous and understanding throughout. Have a great Christmas and please keep in touch. IH. X

5/5

Facebook

Very professional, lovely people. Luke has been brilliant from start to finish, he helped us find exactly what we were looking for & was a great support from offer to completion, we can’t thank him enough. When we dealt with others from In House they were all just as lovely, friendly & efficient. In House really stood out for us against all of the other estate agents trying to sell us a house, the difference was we actually felt like we were listened to and helped along the way. Huge thank you Luke & team. I would recommend anyone to work with In House to help them find the home your looking for.

Louise · 3 September 2020

Agent replied

Hi Louise, thanks so much for this. Its great that the training works and that people recognise "the difference". We are glad the move went well, I hear you even gained a lovely wardrobe in the process! Thanks again, enjoy your new home. IH. X

5/5

Facebook

Very professional, lovely people. Luke has been brilliant from start to finish, he helped us find exactly what we were looking for & was a great support from offer to completion, we can’t thank him enough. When we dealt with others from In House they were all just as lovely, friendly & efficient. In House really stood out for us against all of the other estate agents trying to sell us a house, the difference was we actually felt like we were listened to and helped along the way. Huge thank you Luke & team. I would recommend anyone to work with In House to help them find the home your looking for.

Louise · 2 September 2020

Agent replied · 3 November 2023

Hi Louise, thanks so much for this. Its great that the training works and that people recognise "the difference". We are glad the move went well, I hear you even gained a lovely wardrobe in the process! Thanks again, enjoy your new home. IH. X

5/5

Google

Really great experience with in house letting. John made time to show us around 4 properties at very short notice and really made an effort to understand what we were wanting rather than sell just anything like many other lettings agents we came across. We had a extremely productive day and put an offer down on the day. The move in went smoothly too and we are looking forward to working with them as our property management! Great service!

Molly · 26 January 2020

Agent replied

Thanks Molly. Its so good to realise that our service standards are appreciated. John says you are a pleasure to work with. IH. X

5/5

Google

Thank you so much for all your help over the past year. You guys have been amazing! From the moment we moved to In House we haven’t looked back. They are really proactive, with an extremely friendly ‘nothing is too much trouble’ attitude. Ryan, Phil and Adam were all fantastic! Ryan has been brilliant and pretty much managed the process right from the beginning keeping us up to date with everything and always being available if we ever had any queries. Phil was amazing at the end, his determination means we are now in our dream home! Adam was great with the viewings too. I think they provide a service that is above and beyond your regular estate agent and I wouldn’t hesitate in recommending them to anyone.

Charlotte · 4 July 2019

Agent replied

Thanks so much Charlotte. you were both understanding and patient throughout the process. Best of luck for your future. IH. X

5/5

Facebook

When we decided to sell our house, having never been through it before, We had the preconception estate agents were all the same and not to be trusted. In House are nothing like that! We can not recommend them enough and would never consider using another agent if we decide to move again! Jamie and Luke were just fantastic and not only sold our house in just over a week when other houses for sale via other agents around us were stagnating, but they guided us through every step of the process and truly it felt like they cared! On top of that, whoever We recommended to them, found them self with a sold property within days and found themselves equally as impressed as we have been. Jamie, Luke and the In House team deserve all the success they can handle, thank you guys!

Alison · 2 June 2019

Agent replied

Hi Alison Scully thanks so much for this. The Orchard team really do go the extra mile and love it when its recognised. Jamie and Luke wish you well and ask that you keep in touch. Thanks again. IH. X

5/5

Google

In House are a pleasure to deal with. They have handled both letting and sale for me over the last few years always with friendly efficiency. I had previously used other agents and am confodent that they are the best.

Mark · 24 January 2026

Agent replied

Thank you so much for your kind words. It’s been a real pleasure working with you over the years, and we’re delighted to have been able to help with both your letting and sale. Knowing that our friendly and efficient approach has made a difference means a great deal to the whole team. We truly appreciate your trust and support.

5/5

Google

Charlie and Guy have been such a support and facilitators in the recent sale of my property. They were also at the end of the phone or an email to answer questions or ask questions of others. I would recommend In House and feel they are the best in the area. Thanks again all!!!!

Jessica · 14 September 2025

Agent replied · 13 November 2025

Thank you so much for your kind words! We’re delighted to hear that Charlie and Guy were able to support you throughout your sale and make the process a little easier. Being on hand to answer questions and keep everything moving smoothly is exactly what we aim for, so it’s lovely to know it made a difference for you. We truly appreciate your recommendation and are so pleased you chose In House. Wishing you all the very best in your next chapter! IH x

5/5

The Trusted Agent

Thank you Inhouse!

Hi Guys! Wanted to leave a testimonial and show appreciation. Recently sold our beautiful cottage under the careful, professional and friendly guidance of Inhouse Estate Agents. Communication has been excellent throughout; we would receive useful feedback following every viewing. Adam or Ryan would call us every week with an update and talk through the popularity of our house online this was excellerated as Inhouse often made our house a ‘featured property’ on RightMove. Adam also made himself available to call or text outside of normal working hours. Always happy to help! Inhouse provided a professional service that made the process really stress-free and actually enjoyable. We had hiccups, as some house sales do, but without Adam, Steve, Ryan and Kat to guide and support us I don’t think we would have successfully moved at all! We’re now in our dream home and The Inhouse Team we instrumental in making that happen! Steve is going above and beyond and is even coming to our new house to give us some ideas on how to add value from the view of an estate agent! I'm positively certain we will use Inhouse Estate Agents again in any future property activity. I would highly recommend this hard working and passionate team!

Alison · 1 November 2018

Agent replied · 7 November 2018

Hey thanks Alison for such a generous and detailed review. Your faith and understanding made it all possible. We wish the 3 of you all the happiness for the future. IH. X

5/5

Facebook

We sold our house recently through In House, and were very happy with them. Ryan and Kat were both really helpful with my (rather many) questions. Poor Ryan had to attend many visits, with general viewings, 2 surveys, and a builder regarding some future work, bless him, but was always happy and cheerful. It's always going to be a bit of a stressful experience, which it was, even though it was really quite straightforward, but both Kat and Ryan were very reassuring throughout. Thanks guys! 😁

Katrina · 21 August 2018

Agent replied

Hi Katrina. Ryan & Cat say thanks for the review, they love a challenge, the straightforward ones are easy! We are all glad it went through in the end. Thanks again. IH. X

5/5

Google

We had a great experience with InHouse. Everyone was friendly and courteous. Our house was listed promptly, got the asking price, and Annie was an absolute star, keeping the whole process moving for us and always quick to respond by email or phone. They really took the stress out of the process for us - thank you again!

Victoria · 24 March 2023

Agent replied

Hi Victoria. Thanks for this, it all about two way communication, which you were very good with as well. Good luck with the move to Wales, we hope it proves to be a good one. I.H. X

5/5

Google

Great experience. Spoken to Jon on Monday about a viewing, scheduled for Wed, started process on Wed evening, signed the final paperwork on Fri. Jon’s been exceptional throughout the whole process, kept me up to date with everything and very responsive. Thank you

Marius · 24 March 2024

Agent replied · 30 December 2023

Hi Marius. Thanks for this. Jon says you were a pleasure to work with and wishes you well in your new home. IH.X

4/5

The Trusted Agent
Seller

Friendly and professional

We contacted In House because many of the properties in our area had been successfully sold through them, and we have to admit that their quirky 'Too Late' sold signs had caught our eye. Our agent was highly-professional and friendly from our first meeting, and kept us in the loop throughout. They were also able to recommend a local conveyancer, who visits the office on Saturdays, and who worked out well for us. There was a slight miscommunication around the time of exchanging contracts, which was a bit nervy, but all was soon resolved with the help of another agent in the office.

Tim · 11 December 2017

Agent replied · 24 February 2018

Hi Tim. Thanks so much for such a nice review. Good luck

5/5

The Trusted Agent
Seller

An authentic and positive team

The In House team felt very much like a team and everyone we dealt with was consistently friendly, authentic and reliable with our best interests at heart. This was exemplified when we popped into the office shortly before we completed and had a genuine and spontaneous welcome from Ryan (and Cat) who had spoken to us but not met us before.. Throughout the process Mike was 100% reliable, If he said he was going to do something I knew that he would. Clearly we were impressed with Steve as we selected In House out of 6 agents we asked to value the house. I think his negotiating skills helped us secure the target price for the house we sold..

Sue · 28 October 2017

Agent replied · 31 October 2017

Hi Sue/Rob. Thanks so much for this. Its great that you have recognised all the things we work so hard on. Good luck to you both with the new venture. IH X.

5/5

The Trusted Agent
Seller

Thank you InHouse

I would like to take this opportunity to thank InHouse and specifically Ryan and Mike for their hard work in completing the sale of my apartment in Wallingford. I had some difficulty’s with the initial solicitors and if it wasn’t for those two I would certainly be purchasing some hair dye! I’m sure Ryan is missing me calling EVERY day! What the experience taught me is how important it is to have a good estate agent and a good team backing you up. I couldn’t recommend these guys more! If you are looking to sell or purchase a new property in Oxford then you really need to give them a call. Thanks again for all your help. Adrian

Adrian · 29 September 2017

Agent replied · 31 October 2017

Thanks Adrian. It can get a bit stressful, we work hard to make it as smooth as possible, so its nice when this is recognised. Ryan and Mike wish you luck and thank you for your kind words. Good luck. IH X

5/5

Google

We used InHouse for our recent house sale, would highly recommend. Charlie was very insightful, and knew the local market well, great marketing and viewing feedback, no chasing! We secured a sale promptly and the after sales team also did not disappoint.

Lesley · 24 March 2024

Agent replied · 24 March 2024

Hi Lesley. Thanks for this. You were great to deal with. Charlie and the whole team wish you all the best for the future. IH. X

5/5

Google

I use Inhouse to rent my property and the service is excellent, most of that is down to Jon Pepper who has the best customer service I've ever come across. The other staff are always so polite and go out of their way to help and Kat has …

Laura · 16 September 2023

Agent replied · 29 July 2023

Hi Laura. Thanks so much for taking time to let us know that our efforts aren't in vain. Jon says you have been a pleasure to work with. Thanks again. IH. X

5/5

Google

A great service just two weeks after putting my mother's house on the market with in house we had a buyer and had great support throughout the sale would recommend In house

LIZ · 24 February 2026

Agent replied · 24 March 2026

Thank you for your lovely feedback! We’re so pleased to hear you had such a smooth and quick sale, and that the team were able to support you throughout. Thank you for the recommendation, it’s really appreciated.

5/5

Google

The staff have been absolutely amazing, Abbie was the one that I had the most contact with and I have to say she could not do enough for me, very efficient, nothing was too much trouble, she always kept me posted on how things were going and dealt with any concerns I had very quickly. Thank you Abbie and the Team you made the sale and the completion run smoothly.....would highly recommend this company

Marcy · 25 October 2019

Agent replied

Hi Marcy. Thanks for this. We all really hope you enjoy your new home, you were a pleasure to deal with. IH. X

4/5

Google

In House were the agents selling the property. Always very helpful and helped out a lot in what was a difficult process. Everyone I spoke with or met during house viewings etc were very professional and very nice.

Sarah · 24 December 2025

Agent replied · 24 March 2026

Thank you for your kind review and for taking the time to share your experience. We’re really pleased to hear that our team were helpful and supportive throughout what we understand was a challenging process. It’s great to know you found everyone professional and friendly during your viewings and conversations. We truly your feedback and wish you all the very best in your new home.

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Questions about In House Sales and Lettings Wallingford

What do sellers say about In House Sales and Lettings Wallingford?

16 reviews from sellers, rated 4.9 out of 5 on average. For example, Tim wrote: "We contacted In House because many of the properties in our area had been successfully sold through them, and we have to admit that their quirky 'Too Late' sold ..."

What do buyers say about In House Sales and Lettings Wallingford?

4 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "We were very fortunate to purchase a property that was being marketed through InHouse. It's thanks to the team in Wallingford, especially Mike, that everything ..."

Has In House Sales and Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: In House Sales and Lettings, Wallingford won Trusted Agent.

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