Every review we hold for the Walberton office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotA truly appalling incompetent and…
A truly appalling incompetent and unprofessional company. If you can avoid having anything to do with them I would strongly recommend you do so.
Colin · 19 August 2021
Agent replied · 10 June 2024
Hello Colin. We are sorry to hear you may have experienced a less than positive service. We would like to help you further regarding your comment and ask if you would be able to provide us with details of any issues you are experiencing so that we can try and resolve this with you. If you can please share any further information with us by going to our website aster.co.uk/contact-us and completing our enquiry form, we can then pass this to our relevant team and ask they contact you.
★★★★★ 3/5
TrustpilotStill waiting for the electricity box's…
Still waiting for the electricity box's to be put right and street light to be put right now its getting darker 😐
Mr · 17 November 2021
Agent replied · 10 June 2024
Thanks for sharing this Mr Phillips. I have reached out to our defects team about this and have been advised that they will be in touch with you about this to explore things further. Many thanks, Gemma
★★★★★ 5/5
TrustpilotCompliment about a tradesperson
We sent in a compliment about an electrician who visited our property and who did an excellent job.
Kate · 4 April 2022
Agent replied · 10 June 2024
Good afternoon Kate, thank you for your positive feedback and taking the time to leave this review. Greatly appreciated!
★★★★★ 1/5
TrustpilotUnhelpful
Unhelpful, non caring housing association, if you want help dont bother asking here
Penny · 21 September 2022
Agent replied · 10 June 2024
Good afternoon Penny, thank you for taking time to leave this review and I'm sorry to hear you feel this way. Can you please contact us by completing our enquiry form on our website aster.co.uk/contactus or calling us on 0333 400 8222. We can then pass this to our relevant team and ask they contact you.
★★★★★ 5/5
TrustpilotProfessional and friendly crew
Professional and friendly crew. Process of buying house with Aster was very easy and smooth. Thanks, all of you.
Senticall · 25 November 2021
Agent replied · 10 June 2024
Thank you so much for your lovely feedback! We’ll be sure to pass on your comments to the team - Gemma
★★★★★ 5/5
TrustpilotAlthough a bit slow found it very…
Although a bit slow found it very useful and the lady I spoke to was very helpful
Helen · 24 January 2022
Agent replied · 10 June 2024
Thank you Helen for leaving your review. We're glad you experienced our useful customer service and I will pass this onto our relevant department. Many thanks.
★★★★★ 1/5
TrustpilotAwful
Awful . Rude and impatient and was miss sold on being able to install a garage
Charlotte · 17 November 2021
Agent replied · 10 June 2024
Thank you for sharing this Charlotte and sorry to hear you feel this way. Would you mind sending us a bit more information regarding this via our online enquiry form here https://www.aster.co.uk/sales/contact-the-sales-team so we can investigate this in more detail for you please? - Gemma
★★★★★ 1/5
Trustpilotterrible organisation only cares about…
terrible organisation only cares about saving or incoming monies no interest in people at all
Mike · 27 November 2021
Agent replied · 10 June 2024
Good afternoon Mike, thank you for taking time to leave this comment. Apologies that you feel this way. We would like to investigate this further. Can you please contact us by going to our website aster.co.uk/contactus and complete our enquiry form. We can then pass this to our relevant team and ask they contact you.
★★★★★ 4/5
TrustpilotProfessional Service
Aster were very prompt and helpful when the purchase of my home went through .
Ms · 17 November 2021
Agent replied · 10 June 2024
This is great to hear Ms Cave, we will let the team know!
★★★★★ 5/5
TrustpilotGreat company!
Aster have been very helpful, organised, quick & available whenever I needed them.100% recommend
Chelsea · 25 November 2021
Agent replied · 10 June 2024
Thanks for your lovely feedback Chelsea! We will let the team know! - Gemma
★★★★★ 5/5
TrustpilotBrilliant
Brilliant, quick, clean, efficient, friendly, fixed and perfect, thankyou.
Barb · 25 February 2022
Agent replied · 10 June 2024
Good morning Barb Du, thank you for your positive feedback and taking the time to leave this review. Greatly appreciated!
★★★★★ 5/5
TrustpilotRepair done, thanks
Repair done, no fuss, friendly and helpful. Great service :-)
John · 18 November 2021
Agent replied · 10 June 2024
Good afternoon John T, thank you very much for taking the time out of your day to leave a review. It is very much appreciated. Kind regards.
★★★★★ 5/5
TrustpilotSo far so good and keep it up.
So far so good and keep it up.Great services,
Mrs · 19 November 2021
Agent replied · 10 June 2024
Thanks for your nice comments Mrs Juuko, and thanks for taking the time to share them with us.
★★★★★ 5/5
TrustpilotAster staff made the whole experience…
Aster staff made the whole experience so easy.
Customer · 18 November 2021
Agent replied · 10 June 2024
Thankyou for your lovely comments! We will be sure to pass your feedback onto our team - Gemma
★★★★★ 1/5
TrustpilotNot appropriate for the disabled
Not appropriate for the disabled. This needs highlighting.
Sandy · 1 August 2021
Agent replied · 10 June 2024
Hello Sandy. Thank you for taking the time to leave your thoughts here. We would like to help you further regarding your comment and ask if you would be able to provide us with details of the issue you are experiencing so that we can try and resolve this with you. If you can please share any further information with us by going to our website aster.co.uk/contact-us and completing our enquiry form, we can then pass this to our relevant team and ask they contact you.
★★★★★ 5/5
TrustpilotGreat service from Abbi
Rating only, no written review.
Customer · 4 February 2022
Agent replied · 10 June 2024
Thankyou for your lovely feedback - we will be sure to pass this onto our team - Gemma
★★★★★ 3/5
Trustpilotvery average .
Rating only, no written review.
Jeremy · 28 January 2022
Agent replied · 10 June 2024
Thanks Jeremy for leaving your review for our team - Gemma
★★★★★ 5/5
Trustpilothelpful and Professional service
Rating only, no written review.
MARIUSZ · 17 November 2021
Agent replied · 10 June 2024
Thank you Mariusz! It's always nice to hear this!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
