Trusted Agent profile · Wakefield
Verified
★★★★★
143 reviews across 1 platform
26 Market Place, Pontefract, Wakefield, WF8 1AT
William H Brown's office in Wakefield, at 26 Market Place, is rated 4.5 out of 5 across 143 reviews on 1 platform, including 143 Google reviews rated 4.5.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
5/5
GoogleFrom initial valuation with Jim to the listing with Olivia the service has been excellent.
Thank you for sharing your experience, we are thrilled to hear that our team has provided excellent service from the valuation to the listing. We hope to continue exceeding your expectations throughout the entire process. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJulie been great helping me with my second morgage and so quick highly recomend her
Thank you so much for your positive review! We're thrilled to hear that Julie was able to provide such a great experience for you and help with your second mortgage quickly. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAlways use W Brown for all my rental needs ! Always great service , very professional and well looked after by Pia & Gabriella! …
Thank you for your glowing review, Peter! We're thrilled to hear that you trust us for all your rental needs and that our team has provided you with great service. Pia and Gabriella will be delighted to know they have well looked after you. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleHappy to say that Olivia and James are excellent and given excellent service to date as I start the house selling process 😀 …
Thank you for sharing your positive experience! We are thrilled to have Olivia and James on our team and are excited to help you with the house selling process. We appreciate your trust in us and look forward to providing continued excellent service. Best Wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleIncredible experience doesn't do the work they've done justice to be honest. First time home buyer now owner, and I'd put a big chunk of that down to Connor at WHB Ponte. Throughout the entire experience it seemed like the only people really properly contacting and keeping me up to date were the team at WHB. - Fast - Reliable - Informative Some of the things I was lacking from my solicitor, were filled in by Connor, and with the stress that buying a house entails, some of it was subjugated by Connor. Highly recommend!
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleReally helpful and supportive guiding me through my first time buying a house 😄 …
Thank you for trusting us with your first home purchase! Our team is dedicated to providing exceptional support and guidance to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
2/5
GoogleSelling a property with William h brown Pontefract has not been the best experience of our lives. Communication 2/10 infact we have had more communication from another estate agent in the time with have been with them. Had a problem where they even forgot to reduce the price of the property in the shop window and on social media. Full of promises to start with maybe its the market but we are not the only people in the local area that have found that William h brown to be lacking
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI am writing this review to advise people how good WilliamHBrown Pontefract have been in conducting my sale. The two girls in the office that I have dealt with are Natalie and Sophie - both excellent. Sophie was my main point of contact and she particularly impressed me because of her professionalism, her friendly approach to all aspects of her job, her advice - and her work ethic which is second to none - nothing was too much trouble. I was always kept informed and I really wish everyone had the same commitment and efficiency. Well Done Indeed.PositiveResponsiveness, Professionalism
5/5
GoogleShannon our mortgage advisor has been absolutely brilliant!, extremely helpful and very knowledgeable. Incredibly patient (been a long road) and was always on the other end of the phone when needed questions answering. Couldn’t be more grateful for the help we received of her.
5/5
GoogleI used William H Brown to purchase my new property. As a first-time buyer I didn't know what to expect from the process but Julie Haigh was always available to answer any questions I had and put my mind at ease by helping me work out my finances and decide on the best mortgage. All of the other staff there were also very friendly and helpful. Thank you!
5/5
GoogleI've had the pleasure of dealing with Kesley during my search for a property. She listened carefully to my requirements, matched me to some great properties and kept in regular contact (even when the market was slow). Whilst I've ended up purchasing a property via another agent, I was compelled to write a review as I've been thoroughly impressed by Kelsey's approach and the excellent service she's provided.
Thank you for taking the time to share your experience and for your wonderful 5* review Sarah! Kind regards, Lucy, Customer Relations.
5/5
GoogleThis branch is incredible! We are in the process of purchasing a house through them and the whole team communicate so well that whenever we call they know who we are and what stage we are at. Kelsey, has gone above and beyond for us even …
5/5
GoogleMrs Haigh was absolutely fantastic in sorting literally everything out for me, cannot recommend her enough
Wayne, thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleCurrently in the process of buying a house. Everything is going incredibly smoothly - really pleased with the work of Heather and Dan!
5/5
GoogleWe went to view a property with Connor, he made it so easy to look around at our leisure with no pressure, while being available to answer any questions we had and give more information when we asked. He was very knowledgeable and gave some really good advice regarding mortgages and was generally really easy to chat to as we looked around.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleThe team have made the task so much easier. Make no bones about it; remortgaging is a chore and a ‘necessary evil’ in life. However Julie, my Mortgage Manager, was professional and knowledgeable but also extremely helpful and personable, making the process so much easier for me to understand and managed my expectations well. I’d heartedly recommend using their services; it makes the whole process so much easier.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy partner and I recently bought our first home and made the move from Essex to Yorkshire. This was a big move and an unknown process to us but William H Brown made this move seamless. Julie Haigh and team are incredibly friendly, helpful and really go above and beyond to help you. I cannot recommend them enough!
5/5
GoogleI recently bought a property which Willian H Brown Pontefract were listed as the estate agents for. Would recommend them to anyone from my experience. The 2 ladies supporting me were a bright light in a very difficult situation I found myself in with 2 incompetent solicitors - I cannot thank them enough. To say they went above and beyond would be a disservice. Thank you again both.
5/5
GoogleWent into the office to arrange a valuation on the Wednesday, we were offered an appointment for the day after but we couldn’t do that date. An appointment was made for the following Monday, we agreed with the valuation the day after a Photographer came and the house was put on the market the following Wednesday.
1/5
GoogleI would never recommend to anyone. The disrespect and unprofessionalism I dealt with is not worth nerves. I found myself another mortgage advisor after one of yours let me down and now I am after completion and I have keys to my home which I almost lost after your mortgage advisor treated my case.
Thank you for making us aware of your experience, please do contact us via complianceresidential@sequencehome.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service, very professional and nothing was too much trouble, thanks to everyone there, especially Melanie for all your support. Dans deli!!
Thanks for the great review Dan.
5/5
GoogleDealing with Natalie Clarke at William H brown has been absolute pleasure. She’s worked tirelessly for us when expressing interest in a recent property. Listening with compassion about our situation and using her excellent negation skills to present the right info at the right time. I was especially appreciate of her making time for us after her working day to show us round the property in what I assume was her ‘own time’ very patiently. Thankyou.
5/5
GoogleKelsey was absolutely amazing. Kept us informed and up to date and was very pro active. She’s a massive asset to the Pontefract Team. Can’t recommend high enough
5/5
GoogleVery recently bought a house through William H Brown. It was very smooth going and the help received from the ladies in the office including Emma was nothing short of amazing. Would highly recommend to anyone in the area looking to buy to use William H Brown.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Wakefield office has 143 reviews across 1 platform: 143 on Google.
William H Brown Wakefield is rated 4.5 out of 5 across all 143 reviews, and 4.5 out of 5 on Google from 143 reviews.
William H Brown Wakefield, 26 Market Place, Pontefract, Wakefield, WF8 1AT.
