Trusted Agent profile · Wakefield
★★★★★
193 reviews across 2 platforms
Neil Fox Way, Wakefield, WF1 5FW
Stonebridge Homes's office in Wakefield, at Neil Fox Way, is rated 3.8 out of 5 across 193 reviews on two platforms, including 1 Google review rated 5.0.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
1/5
TrustpilotWhere do I start haven’t moved in yet…
Where do I start haven’t moved in yet had so many dates no costumer service had to call so many times to be told it’s going to be delayed house had a roof on it before next door had been built yet they are all moved in don’t truss them
5/5
TrustpilotCan’t praise the sales and site team enough...
Can’t praise the sales and site team highly enough. Nothing but professional and helpful throughout our purchase.The specification is like nothing else in the area.The show homes look wonderful, but there are a few cosmetic snags still to tidy up still but I’m sure that will be done in no time.It’s a beautiful position on the edge of Kendal, soooooo happy 😃
5/5
TrustpilotNew house in retirement village
Lovely house, great support from all Jones staff and contractors
Thank you Sandra for taking the time to leave a wonderful 5* review.Great to hear that you love your new home and were happy with the support you received from us.I have shared your complements with our staff responsible.All the best,Jones Home North West
5/5
TrustpilotPerfect from start to finish
Perfect from start to finish. So happy with our beautiful new home.
Thank you Ellie for your feedback and for taking the time to share your experience with us! On behalf of us all, we wish you many happy years with your Jones home.
5/5
TrustpilotGreat customer service and all site…
Great customer service and all site staff have been fantastic.
Hi Tom,Thank you for your kind words and for taking the time to leave this review. Our site team will be delighted. We wish you many happy years with your Jones home.
5/5
TrustpilotMade my move so pleasant and with Karen…
Made my move so pleasant and with Karen and nicole helping.
Thank you Rob for your kind words! The team at Walnut Grange will be delighted to hear your feedback. On behalf of us all, we wish you many happy years with your Jones home.
5/5
TrustpilotVery efficient and professional…
Very efficient and professional throughout
Thank you for taking the time to leave your review. We do hope you enjoy your new home.
5/5
TrustpilotAbsolutely beautiful house
Absolutely beautiful house at Moorfield Park. Fantastic site team who always help when needed. Great quality, great design.
Thank you for taking the time to submit your review. We hope you continue to enjoy your new home at Moorfield Park.
1/5
TrustpilotAbusive customer service staff
Abusive customer service staff, nothing done about it even at director level.
Thank you for taking the time to leave your review. We are sorry to hear you do not currently feel satisfied with your after sales service, but please do continue to communicate with your regional customer care team.
1/5
TrustpilotAvoid.
This company left a mound full of weeds for nearly 2 years behind a vulnerable persons garden. They have ruined the garden by doing this and refuse to put it right. Avoid this company at all costs.
1/5
TrustpilotDo not buy a house on the Bolsover…
Do not buy a house on the Bolsover sites. They are shocking build quality to a point that you would rather be better off living in a shed. See all the other reviews.
1/5
TrustpilotIf I could give zero stars I would
Appalling company. Appalling service. Refuse to allow any changes even with a freehold as they "reserve the right".This should be illegal as a freeholder should not require permission from anybody but themselves as the homeowner. Disgusting.
4/5
TrustpilotOverall a good build but could do…
Overall a good build but could do better with attention to detail
Hi Miss Lord,Thank you very much for taking the time to leave a review. We're pleased to hear you like your home and we have taken your feedback on board.Kind Regards,Jones Homes
3/5
TrustpilotI bought the home
I bought the home, 3 years ago and now I can easily realise that most of the stuff used and work done is very low quality, from the garden fence to my toilet flush :( several things has already broken down :(
1/5
TrustpilotDisgraceful
Disgraceful, I recently inquired into buying a home with this company and soon discovered they are continuing to sell their homes with Leasehold Tenure and offer the Help to Buy Scheme despite the government recently banning the use,
1/5
TrustpilotLarge number of snags and no urgency in dealing with them
Awful both in terms of number of snags and lack of urgency and attention in correcting them.I would not recommend them to anyone.
5/5
TrustpilotHappy with the build
Happy with the build, size and value for money. Site supervisor has been great and love our first home. Would recommend!
5/5
TrustpilotGreat
Great experience
Hi Adebowale Thank you for your 5* review. We are thrilled to hear of your enjoyable journey to owning your new Jones home at Shurland Park. We wish you many years of happiness to come. Best Regards Jones Homes Southern
1/5
TrustpilotSadly I’ve had a terribly disappointing…
Sadly I’ve had a terribly disappointing experience trying to buy a house from this company. Extremely poor customer care & communication & very bad business practice.
5/5
Trustpilot‘Our forever home ‘
Hi Lynne, thank you for your review, we will ensure your comments are relayed to the team. On behalf of all at Jones Homes, we wish you many happy years in your new home. Kind regards, Jones Homes North West
5/5
TrustpilotHome review
Excellent.
5/5
TrustpilotDavid and graham
Thank you for your 5* review for David and Graham. On behalf of all at Jones Homes, we wish you many happy years in your new home at Gateford Park. Kind regards, Jones Homes Yorkshire
5/5
TrustpilotExcellent
Very happy in my new home.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Stonebridge Homes's Wakefield office has 193 reviews across two platforms: 1 on Google, 192 on Trustpilot (across the whole business).
Stonebridge Homes Wakefield is rated 3.8 out of 5 across all 193 reviews, and 5.0 out of 5 on Google from 1 reviews.
Stonebridge Homes Wakefield, Neil Fox Way, Wakefield, WF1 5FW.
