Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommended
After a fairly quick sale, our buyer was an absolute nightmare but Joanne and Donna at Richard Kendalls dealt with her extremely calmly. They took on work which was not theirs to do and made sure everything at our end was dealt with in a timely manner, if only all agents worked like they did. Special thanks also to Liz who had to listen to our buyers rants daily. (Its worth saying that anyone buying a house should always make sure they use reputable, approved legal services and not blame others for their own choices). From start to finish the agents were helpful and thorough. Highly recommend.
Steve · 17 September 2024
Agent replied · 30 October 2024
Thank you for leaving a review and recommendation.
★★★★★ 5/5
TrustpilotA massive thankyou to Karen in the…
A massive thankyou to Karen in the Wakefield branch for dealing with our purchase. From beginning to end the communication and service has been fantastic. I will definitely recommend using Richard Kendall for buying or selling a property.
Shehnaz · 16 January 2026
Agent replied · 22 January 2026
Thank you so much for your fantastic review. We are delighted to hear that Karen provided such great communication and service throughout your purchase. Buying a property can be a big journey, so it is lovely to know she supported you from beginning to end. Your recommendation really means a lot to us, and we will be sure to pass your kind words on to Karen. Wishing you every happiness in your new home.
★★★★★ 5/5
TrustpilotWe just completed on the purchase of…
We just completed on the purchase of our bungalow with Richard Kendall. It took longer than we expected but Karen Marijewko kept us updated every step of the way phoning and emailing every week. Our experience of the service provided by Karen Marijewko and Richard Kendall was excellent, questions were always answered and if we left a message we were always called back and in these days thats pretty good service.
Daniel · 15 May 2024
★★★★★ 4/5
TrustpilotPositive experience
Whilst our experience agreed with the overwhelming majority of the reviews, I am not able to give 5 stars for 2 reasons. This is where I will start my review, so that I can finish with the positives.
S · 15 January 2026
Agent replied · 22 January 2026
Thank you for taking the time to leave such a detailed and thoughtful review. We really appreciate your balanced feedback and your kind words about Karen and the service you received.
We are pleased to hear that overall your experience reflected the positive reviews that we do aim to achieve and that you would recommend us as the best choice of estate agent in the Wakefield area.
Regarding your initial valuation, we understand why you felt the starting figure was too cautious, market conditions and buyer demand can change over time. Our records show that David originally valued the property the year before it came to market and when you suggested marketing at a higher price, he fully supported trying this approach. We are genuinely delighted that this resulted in a final sale price £12,000 above the original guide.
In relation to the sale progression, we completely appreciate how frustrating the delays must have felt and again from our own file notes we can see Karen maintained consistent and regular contact with you, the buyers and both sets of solicitors throughout the process, Karen worked hard to keep matters moving and to stress the importance of reaching exchange and completion as quickly as possible. Unfortunately, mortgage and lender issues can sometimes arise late in a transaction and can be outside of our control. We do understand why this caused disappointment and uncertainty for you.
Thank you for recognising Karen’s dedication, compassion and responsiveness. Selling a much loved family home is an emotional process and we are glad she was able to support you both with care and understanding.
We wish you all the very best for the future.
★★★★★ 3/5
TrustpilotLovely people
Lovely people, warm and friendly.The whole prices to took nearly 18 months to close the sale due to bad timing of the sale. In hindsight I felt that the agents could have been more proactive. Once the sale was agreed this took 24 weeks to complete, again a very long time.However I cannot fault their enthusiasm and politeness. Thank you Katherine and Shireen!
Louise · 29 September 2024
★★★★★ 5/5
TrustpilotA pleasure!
A quick and completely pain free process thanks to Karen Pearce and the rest of the team at Richard Kendall! I couldn’t have asked for much more. With weekly updates, accommodating viewings and clear communication Karen has been a pleasure to work with.I would now highly recommend Karen and Richard Kendal, and look forward to dealing with them again in the future. Thankyou!!
Georgina · 30 June 2022
Agent replied · 30 October 2024
Thank you for the review
★★★★★ 5/5
TrustpilotRichard Kendall were brilliant…
Richard Kendall were brilliant throughout the process of selling my house. Suzanne and Donna were particularly helpful and supportive. Can't thank them enough. They made what can be a really stressful time feel manageable and relatively stress free. Great communication and guidance. Thank you.
Joanne · 24 January 2024
Agent replied · 30 October 2024
Thank you for leaving a review for Suzanne and Donna.
★★★★★ 5/5
TrustpilotI purchased my home through Richard…
I purchased my home through Richard Kendall and they were brilliant. Thank you to Amanda for the great communication and support. She constantly chased the solicitors and provided me with any updates. I’d highly recommend Richard Kendall.
Steph · 10 June 2024
Agent replied · 30 October 2024
Thank you for taking he time to leave a recommendation.
★★★★★ 2/5
TrustpilotNot the best
We purchased a house at the end of May Lucie and Alison were the people we dealt with To be honest the service wasn’t that good towards the end we ended up dealing directly with the sellers to move the sale forward who also said they were not impressed with the service
Craig · 11 July 2023
Agent replied · 30 October 2024
We are sorry to read that you were unhappy with the service received when purchasing your property. We have extensive file notes throughout the sale showing the consistent updates that both parties received from Lucie and Alison including liaising with both conveyancers on a regular basis. We have no record of either party raising any concern during this transaction. If you wish to discuss any particular issues of the purchase, please email mail@richardkendall.co.uk or contact our Wakefield office on 01924 291294.
★★★★★ 5/5
TrustpilotWe switched to Richard Kendall after…
We switched to Richard Kendall after our first agency over sold and under delivered. Our experience with Richard Kendall was a night and day difference. Their marketing was superior, we had a higher volume of better qualified potential buyers, and their communications were frequent and appreciated, in particular those of Karen Marijewko who managed the sale. Recommend.
Customer · 27 January 2023
Agent replied · 30 October 2024
Thank you for taking the time to leave such a fantastic review about Karen and the service you received from Richard Kendall.
★★★★★ 5/5
TrustpilotSelling our property
We have used Richard Kendall before and so the decision to use them again for the sale of our house was an easy one to make. Karen Marijewko attended to all aspects of the process and has been fabulous from start to finish with clear updates and communications at all stages in the process. Thank you Karen it’s been a stress free journey.
David · 13 September 2024
★★★★★ 5/5
TrustpilotWe were really pleased with the service…
We were really pleased with the service received from Richard Kendall in finding a tenant for our rental. Jessica was our main contact and she was super efficient, friendly and extremely helpful. Would highly recommend.
Consumer · 6 July 2024
Agent replied · 30 October 2024
Thank you for leaving a review for Jess.
★★★★★ 4/5
TrustpilotWe had a a purchaser give backword…
We had a a purchaser give backword quite a way into the process, but the staff at Richard Kendall were enthusiastic and patient and continued to market and promote the property until we eventually sold it at a price that was satisfactory for us.
Richard · 11 January 2024
Agent replied · 30 October 2024
Thank you for leaving Sarah a review.
★★★★★ 5/5
TrustpilotThankyou to Richard Kendall Estate…
Thankyou to Richard Kendall Estate Agents who dealt with the sale of our property. Especially thank you to Sarah Whalley at the Normanton office, who was with us every step of the way, keeping in regular contact with us and dealing with all our enquiries in a friendly and professional way. I would highly recommend them to anyone - and they charge reasonable fees too.
Vicky · 9 August 2024
★★★★★ 4/5
TrustpilotGood experience and information…
Good experience and information provided.
Steven · 8 September 2026
Agent replied · 22 September 2026
Thank you for your review. We are pleased you had a good experience and found the information provided helpful throughout your rental. Thank you for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotMandy Bennett
Mandy and her colleagues at Richard Kendall in Ossett have recently dealt with sale of a property for us. Professional, knowledgeable, friendly and so easy to deal with. Mandy was on top of the full transaction chain at all times and ensured everyone was kept informed, and applied appropriate pressure when needed. Would 100% recommend using this agent.
V · 6 December 2022
Agent replied · 30 October 2024
Thank you for the review.
★★★★★ 5/5
TrustpilotKaren at Richard Kendalls
We dealt with Karen at Richard Kendall who was very helpful and gave us helpful advice when selling our property. The sale wasn’t straightforward but she gave us advice along the way which ended positively with the sale of the property.
Diane · 6 March 2024
Agent replied · 30 October 2024
Thank you so much for leaving a review for Karen.
★★★★★ 5/5
TrustpilotRefreshingly good, honest and professional service
Mandy and her colleagues at Richard Kendall have recently dealt with sale of a property for me. I cannot thank them or recommend them highly enough. Professional, knowledgeable, tenacious and a pleasure to deal with. Mandy was on top of the full transaction chain at all times and ensured everyone was kept informed, and gently pushed when necessary.
Pete · 28 November 2022
Agent replied · 30 October 2024
Thank you for the review
★★★★★ 5/5
TrustpilotDonna & Suzanne SUPER STARS
From start to finish both Suzanne and Donna were fantastic , constantly on the ball extremely professional and efficient. They both made the whole transition from sale to purchase seamless. If we decide to move on in the future there is no question where we would turn to.A huge thank you From Paul & Annaliesa
Annaliesa · 8 March 2023
Agent replied · 30 October 2024
Thank you for leaving a review for Suzanne and Donna
★★★★★ 5/5
FacebookKaren has been fantastic as the estate agent of the property I was purchasing. She has regularly kept in touch with any updates and has been great when trying to confirm completion dates. I would highly recommend and if ever selling my house in the future will be sure to use Richard Kendall.
Claire · 3 May 2023
Agent replied · 22 September 2025
Thank you for taking the time to leave a review for Karen. It really is appreciated.
★★★★★ 5/5
TrustpilotJust sold our house with Richard…
Just sold our house with Richard Kendall , Karen Marijewko support us and was very supportive and helpful. And was clear with what was happening each step of the way.
Amy · 8 September 2024
Agent replied · 30 October 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotAmanda at Richard Kendall was amazing…
Amanda at Richard Kendall was amazing all throughout the process of purchasing my property. She kept regular contact and updates and all parties knew where they were in the process. Great job thanks very much.
J · 13 June 2024
Agent replied · 30 October 2024
Thank you for leaving a review for Amanda at our Pontefract office.
★★★★★ 5/5
TrustpilotI had an excellent experience
I had an excellent experience with Richard Kendall and his team, particularly Karen. was incredibly supportive, quick to respond, and took swift, actionable steps throughout the process. Karen, too, was very supportive, making the entire experience smooth and efficient. I highly recommend their services.
Sajjad · 13 December 2023
Agent replied · 30 October 2024
Thank you for leaving a review for Karen
★★★★★ 1/5
TrustpilotRichard Kendall letting, Let me down…
Richard Kendall were my letting agents who were responsible for getting me in the flat. They did that but failed to pickup the landlord on some issues with the flat. The entry report was glorious but hid the broken toilet door lock, building door buzzer broken for five years previously. The old fridge that hummed and banged loudly at night.Foul smell from sink. Dirty windows which never cleaned even after a year. In the exit report it seemed they wanted to help the landlord with his spruce up costs for the next tenant with my deposit and said the flat was unclean and skirting boards were dirty and is broken the toilet lock. Even though i done a deep clean for two days straight it wasn’t ever gonna be clean enough. They had arranged people trampling through the flat for two days viewing it before they did the exit report. Very disappointed that Richard Kendall didn’t give me benefit of doubt but we’re so biased towards the landlord who wasn’t even maintaining the flat properly. He has not got the excuse to take most of my deposit on suspect claims and can use my deposit to find his cost of preparing the flat for the new tenant. Very disappointing and unfair.
Dis · 3 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
