Richard Kendal Normanton and Pontefract reviews in Wakefield

★★★★★ 5/5

Trustpilot

Donna and Joanne managed the purchase…

Donna and Joanne managed the purchase of our house sale in an incredibly professional and friendly manner though out the full process and were readily available for any questions & communication. I would highly recommend the team specifically Donna and Joanne for any house sale or purchase in the future as the knowledge, communication, integrity and profession/friendly skills were outstanding on every interaction.

Angela · 17 September 2025

★★★★★ 5/5

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Richard Kendall/ Karen Marijewko

We have used Richard Kendall to sell a bungalow with their agent Karen Marijewko being our contact person.I must say that right from the start of the process Karen has been brilliant. Her communication skills have been excellent and it has been a pleasure to work with her, always feeling well supported and informed.Richard Kendall have an excellent representative in Karen Marijewko who has helped to take some of the stress out of selling a property.

Mr · 16 September 2024

★★★★★ 1/5

Trustpilot

Worst Renting Experience

One of the worst renting experience. Property Address: 27 Finkin Lane, Wf3 4NJThe story starts with Richard kendalls agent showing us a property and had zero knowledge about it. The guy showed the house and a garage. Considering the space of the garage and the house, we put up the application and offered extra rent to acquire the property. Little did we know what we are stepping into. As soon as we gave a notice to our previous landlord about leaving the property and close to move in date, Richard Kendalls Agent "Alice Duckett" said, we are sorry to show you the garage but we can't give you the garage. We had no option but to move in with no garage and same extra rent. Right after we moved in, the walls of the property starts to get wet. I contacted Alice Duckett from Richard Kendalls Horbury Office about the situation and she with the landlady put a blame on us and said, you guys are drying clothes in there and that is causing those wet walls. However, that wasn't true as after some time, the water starts dripping from the ceiling. Upon putting pressue and involving the council to sort this issue, we came to know that the chimney top is damaged and water is coming from a big hole. Richard Kendalls and the Landlady "Alex" knew about it and they tried hiding that by applying fresh paint.I found some proofs of it online when I searched the property address later and the pictures came out. There were clear water leaks visible on the walls of the rooms and living room. I tried reporting this issue for months as the property feels super wet and we couldn't heat the property properly. My wife was pregnant and the cold was really unbearable. The council came in, did the inspection and really did noting else other then just sending a notice to the landlady and never followed back as well. A few months gone by and we passed the winter time and then came another issue, the BEES flooding in to our living room in numbers each day. In the chimney whole, there was a huge wasps hive. I chased 2 months with Richard Kendalls to sort this issue out and they were just ignoring it. Finally after 2 months, they sent pest control unit who were not able to go on the roof and the roofer wasn't agreeing on going to the roof because of the Bees. With all those issues and worst customer care, I had to leave the property. Now I left the property, the landlady and Richard kendalls are trying to take the deposit money as there is a small paint pint they found on a cupboard. They also want to take more money out of my deposit because I had internet setup in the property "With their Concent" which they don't remember now.Such worst estate agents, who will do anything to rip you off.

Ahsan · 8 July 2024

★★★★★ 5/5

Trustpilot

I cannot recommend agent Karen…

I cannot recommend agent Karen Marijewko at Richard Kendall Wakefield, highly enough for her outstanding professionalism and attention to detail throughout our property buying experience. From the initial viewing to the final signing, Karen demonstrated a deep understanding of the market and superb negotiation skills. Her dedication and commitment to finding us the perfect property did not go unnoticed. Thanks to Karen, we were able to secure the beautiful property at Western Road, Tingley, which we now call home. If you are looking for a knowledgeable and attentive estate agent, look no further than Karen Marijewko at Richard Kendall .

Steven · 1 July 2024

★★★★★ 5/5

Trustpilot

A great experience from beginning to end

We recently purchased through Richard Kendall, and are very grateful to have had such support and friendly staff to talk to throughout the process. They helped us immensely despite working with truly terrible solicitors on our end, being friendly and approachable, whether in person in Wakefield, on the phone, or via email. They happily passed and received messages on behalf of ourselves and the seller, and never once made us feel unwelcome when doing so. We mainly dealt with Karen, who was proactive and helpful throughout our very long purchase. I could not recommend using Richard Kendall enough and hope to have the pleasure of doing so myself in the future.

Ethan · 27 June 2024

★★★★★ 5/5

Trustpilot

Excellent care and attention to detail

Good communication knew exactly what we're looking for, first flat we unfortunately missed out on but they saved all documents needed so available to transfer to next viewing, which we put offer on and we're accepted immediately, thanks to Alice for her efficiency, I have just inherited a house in east Yorkshire and will get Richard Kendall to handle the sale and then will go back to them when we eventually buy a house on Wakefield after hopefully at least a year in our lovely rental

Johnathan · 25 June 2024

★★★★★ 5/5

Trustpilot

Richard Kendall sold my house :)

I used Richard Kendall as the agents to sell my property and throughout the process any contact with staff was made easy as they were all very helpful & polite. I mainly dealt with Elizabeth Cooke throughout the course of the sale who was excellent. She always seemed very happy and eager to help & was accomadting when I wanted to contact my buyers with any queries and always replied immediately whether that be by email or phone call, but usually both! I would definitely use Richard Kendall again in the future

Sam · 19 June 2024

★★★★★ 5/5

Trustpilot

First of all I would like to thank…

First of all I would like to thank Alice duckett for helping me and my family find a family home she was so helpful and professional I would highly recommend anyone that is looking at renting or buying a home to do it with Richard kendall thank you again

Domonique · 22 May 2024

★★★★★ 5/5

Trustpilot

Great customer service

Great customer service received from this business in assisting me in selling a property. Big shout out to Karen Marijewko for her help in getting the sale over the line and in keeping me fully updated throughout the whole process. Your support and professionalism has been very much appreciated. Thank you

Julia · 28 March 2024

★★★★★ 5/5

Trustpilot

Great service once again from Richard…

Great service once again from Richard Kendall in selling our house. Special thanks to Karen Marijewko who was our contact throughout the sale, right from receiving the offer on our home, Karen kept in regular contact by email and phone, keeping us up to speed on progress. Thank you Karen!

Ms · 29 March 2024

★★★★★ 1/5

Trustpilot

Absolutely shocking service

Absolutely shocking service. I bought a house with them and sold my house using them too. Lucy from the ossett branch called me twice with updates during the whole process. Everytime you called she was “away from her desk” and would call you back. She never did. They need to employ better staff who actually care. I think Lucy was the office manager too so you’d think she’d set an example. Don’t use them. They will over value your house it won’t sell then you have to reduce it. Why not give an accurate price originally. Shocking service.

Lucie · 2 May 2024

★★★★★ 5/5

Trustpilot

Recently completed on a purchase via Richard Kendall

Recently completed on a purchase via Richard Kendall.I had found them to be very approachable, understanding and supportive through this purchase.Throughout, Karen Marijewko provided informative updates and chased where needed to ensure that the purchase went through without much fuss.Certainly would recommend and look forward to working with Karen and the team again.

DRM · 17 January 2024

★★★★★ 5/5

Facebook

I sold my house through Richard Kendall it was a first class service which helped keep it as stress free as it could be. Catherine was very helpful and kept me informed throughout the sale of my house. I would 100% recommend them if you want to sell your house fast with very little stress 10 out of 10 from me. To all the safe at the Wakefield branch keep up the good work and stay safe during these horrible times. Best wishes Jamie

Jamie · 13 January 2021

★★★★★ 5/5

Trustpilot

Yet again an excellent service from all…

Yet again an excellent service from all the staff at RK but a special thank you to Karen Marijewko who always delivers a fantastic service and maintains amazingly good communications throughout ! So good to find a company that delivers what it promises Thank you David

David · 24 May 2024

★★★★★ 5/5

Trustpilot

Karen Marijewko went above and beyond

Karen went above and beyond to keep us in the loop at all times when buying our new property, and I truly believe she had our best interests at heart throughout the entire process. In hindsight, we wish we had sold our property with Richard Kendall, but we had already signed a contract with a different one. We are now living in our dream home, and I have to keep pinching myself!

Mary · 4 September 2024

★★★★★ 5/5

Trustpilot

Excellent service.

The whole team at Richard Kendall were excellent, providing a very professional and friendly service, from start to finish in helping to make the process very smooth.A special mention for both Joanne and Donna who kept us fully informed during the whole process.

Mr · 12 July 2024

★★★★★ 5/5

Trustpilot

I have delt with Richard Kendalls for…

I have delt with Richard Kendalls for some time. Everyone there work very hard great team. Thanks to Kelly I managed to rent my house out at the last min. She realy went the extra mile to complete. Many thanks to Sarah ( Normanton office) for all her hard work with 201 house sale.

David · 28 November 2023

★★★★★ 5/5

Facebook

We've bought, sold and rented 5 or 6 properties over many years with Richard Kendall and we have never had cause to question their commitment, service or professionalism. Our latest sale was managed by Liz Cooke who was an absolute star. Despite a very challenging time due to delays because of covid, a long sale chain and some last minute curved balls Liz was a true professional and a great person to have on the end of the phone from the start right through to completion. Many thanks for a great service.

Kevin · 15 July 2020

★★★★★ 4/5

Trustpilot

Thanks Mandy Bennett

Our Agent at Richard Kendall throughout our house sale was Mandy Bennett. Mandy was always extremely friendly, positive and helpful and sought to answer any of our questions and queries in a prompt and efficient manner. Despite this sale taking longer than the average, which was due to issues outside of the control of Richard Kendall's, Mandy persevered and always kept us informed; her input ensured that the sale kept moving in the right direction and ultimately to a successful conclusion.

Warren · 16 March 2024

★★★★★ 5/5

Trustpilot

Brilliant experience

I'd like to share my wonderful experience with Jessica Judd at Richard Kendall. From start to finish, Jessica made our renting process incredibly smooth.We trully appreciate Jessica's professionalism and clear communication. She was always quick to respond to any questions or concerns we had, and her attention to detail ensured that everything was taken care of efficiently. She was extremly helpfull in getting all details negotianted with a landlord.Jessica was not only highly competent, but she also had a friendly approach. Her dedication to providing excellent service made all the difference in our renting experience.If you're looking for someone reliable, friendly, and knowledgeable to assist you with your rental needs, I can't recommend Jessica more.

Anna · 15 March 2024

★★★★★ 5/5

Trustpilot

New house

Would like to thank Amy for making the paperwork of renting my new house a breeze, she greeted me with a friendly smile even though I was accidentally late for my appointment, so Happy with my new house I found through Richard Kendall,Thanks for all your help Amy.From Joe Ennis.

MR · 31 January 2024

★★★★★ 5/5

Trustpilot

Exceptional service

Having used Richard Kendall’s to sell my mother‘s house, I have nothing but praise for their efficient, professional and friendly service. Elizabeth Cooke (Liz) dealt very assuredly and agreeably with all aspects of the sale, and was instrumental in ensuring a rather challenging sale went through as smoothly as possible. Very knowledgeable, friendly, clear and helpful, she managed every aspect of the sale with undaunted persistence. Her expertise and exceptional tenacity in keeping all parties focused were both invaluable and reassuring. The weekly progress reports she provided without fail, ensured I maintained every confidence in the process.I would highly recommend Liz and Richard Kendall’s, and would definitely use them in the future.

Helen · 26 February 2024

★★★★★ 5/5

Trustpilot

I was hesitant about spending my money…

I was hesitant about spending my money using a traditional estate agent when there was so much advertising promoting free or low cost house selling. I am so glad I stuck with my instincts and went with Richard Kendall’s. No fuss & no bother, no hidden costs. We were lucky to have wonderful Elizabeth Cooke (Liz) looking after our sale. Liz was a superstar from start to finish. I honestly don’t know if I would have survived the process without her calming influence or professionalism.

A · 26 February 2024

★★★★★ 5/5

Trustpilot

Richard Kendal has to be the best…

Richard Kendal has to be the best estate agents in the district the staff commitment on selling my house has been amazing, all credit is due to Elizabeth Cooke her determination to her work is above and beyond as with my sale there where several issues further down the chain which held up our completion by several months but due to Elizabeth's total commitment to see the transaction thro to the end it all came thro as she would contact all the chain's estate agents and solicitors several times a week to keep up the progression of our sale/completion we cannot thank Elizabeth Cooke enough for all her hard work and dedication to make sure our sale went smoothly I cannot stress how satisfied we are with Elizabeth's service through Richard Kendal estate agents (they have sold me two properties) over the last 8 yrs and each time have delivered a fantastic service I will highly recommend them to anyone a great big THANK YOU

CustomerFRANCIS · 25 February 2024