Trusted Agent profile · Wakefield

Richard Kendal Normanton and Pontefract reviews in Wakefield

4.7

★★★★★ Excellent

826 reviews across 2 platforms

10 High Street, Normanton, WF6 2AB, Wakefield, WF6 2AB

Richard Kendal's office in Wakefield, at 10 High Street, is rated 4.7 out of 5 across 826 reviews on two platforms.

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4.3 / 5

58

Reviews on Facebook

Business-wide

Trustpilot logo

768

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wakefield office, from every platform, shown as written. First names only.

5/5

Trustpilot

New house purchase

We first dealt with both Liz & Joanne at Richard Kendall estate agent branch (Northgate in Wakefield) in September 2023 for the purchase our new home.Our new purchase took some time due to issues with our sale, but we continuously updated & informed on our new purchase by Liz which made us feel that our issues were important to her which reassured us also.We couldn't be appreciative enough for her time & efforts & patience in facilitating our purchase.We can't speak highly enough of Liz & the Northgate branch, we couldn't recommend them highly enough for anyone considering dealing with them.Fantastic experience all round, thanks for everything Liz :-) !!

Martin · 29 July 2024

Agent replied · 30 October 2024

Thank you for leaving a review for Joanne and Elizabeth.

5/5

Trustpilot

Thankyou …

We were kept up to date on the progress of the sale of our property. Elizabeth Cooke was efficient and very helpful. Elizabeth was very friendly and always made you feel at ease.

Lorraine · 12 July 2024

Agent replied · 30 October 2024

Thank you for the review for Elizabeth

5/5

Trustpilot

This was my first time selling a house…

This was my first time selling a house and Richard Kendall have been the right fit from the start with amazing communication, support and advice. Elizabeth Cooke handled my case and she has been brilliant throughout, chasing up matters, keeping me in the loop and always being friendly and approachable. She was always easy to contact if I ever needed anything and got back to me promptly. I never had any doubts in the process with Liz dealing with it and would not have wanted anyone else to go through such a huge process with. I would use Richard Kendall again and would recommend them to anyone. For something as stressful as a house sale it really was an easy experience so thank you again Liz and everyone at Richard Kendall!

Claire · 29 July 2024

Agent replied · 30 October 2024

Thank you so much for taking the time to leave a review for Liz.

5/5

Trustpilot

Buying our first house

Me and my boyfriend have recently bought our first house. From the minute we booked a viewing Richard Kendall have been amazing. The whole process is daunting especially if you are a first time buyer. However Richard Kendall have really supported us and given us the best advice. After putting our offer in, we were then supported by Karen based in Wakefield. She made sure she contacted us, regular updated. She was genuinely a lovely person to speak to (I think I will miss our weekly calls). The whole process with them felt personal and for what could have been a scary process, they really reassured us. Thank you

Melissa · 27 July 2024

Agent replied · 30 October 2024

Thank you for leaving a review for Karen. We wish you all the best in your first home.

5/5

Trustpilot

Donna and Suzanne were very helpful…

Donna and Suzanne were very helpful during the process of my house move. They kept me up to date and liaised with the vendor in order to ensure our questions and negotiations were dealt with professionally and efficiently. Thank you for your help.

Amy · 20 December 2023

Agent replied · 30 October 2024

Thank you for leaving a review and have a lovely Christmas.

4/5

Trustpilot

Wakefield city office

The agent Karen M was friendly and kept me informed throughout the process of buying a flat.due to circumstances there were a couple of occasions when she was not available to answer an enquiry but other agents in the office were able to fill in

MRS · 13 October 2025

Agent replied · 22 October 2025

Thank you for your kind review. We’re so pleased to hear that Karen provided friendly and consistent support throughout your purchase.

5/5

Trustpilot

Richard Kendall’s friendly Mandy

I recently had the pleasure of selling a property via Richard Kendall’s estate agents. I found the whole process from start to finish to be friendly and professional. There was no stress, and any questions which arose during the process were communicated clearly and dealt with properly.I was particularly pleased with the way Mandy helped to navigate the whole transaction.

Matthew · 1 July 2022

Agent replied · 30 October 2024

Thank you for taking the time to leave a review for Mandy

5/5

Trustpilot

Elizabeth Cooke is simply the best

My agent for the sale was Elizabeth Cooke. She was absolutely fantastic. Her enthusiasm for what she does shines through and it's a pleasure to deal with her. Would thoroughly recommend Elizabeth to anyone buying or selling.

William · 19 April 2024

Agent replied · 30 October 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

Thank you!

Thank you to RK for amazing service throughout the sale of my property. Special thank you to Karen Marijewko who has always given me regular updates, followed through with her actions and I couldn’t have asked for better support from her.

Grace · 24 January 2024

Agent replied · 30 October 2024

Thank you for leaving a review for Karen.

5/5

Trustpilot

Lorraine Wilson and Andy Jenkins

Where to start, from valuation to sale the whole team were fantastic. Huge thankyou to Donna and Melanie who kept us updated on the purchase. We can't thank Mandy enough she made our sale as smooth as a sale can be. Her constant updates and intermediary skills with solicitors and our buyer were remarkable. Wonderful polite, professional staff.

Lorraine · 17 September 2022

Agent replied · 30 October 2024

Thanks so much for the review for our Ossett office

5/5

Trustpilot

Our agent was Karen Marijewko and was…

Our agent was Karen Marijewko and was very good, keeping in contact regularly with updates and processing the sale on our behalf and the vendor. She forecast at the beginning how long the purchase would take and was spot on, well done.

Darryl · 8 November 2025

Agent replied · 22 November 2025

We are so pleased to hear that Karen kept you well informed and that her experience and accuracy helped make your purchase run smoothly. She always works hard to keep everything on track for her clients, so your feedback means a lot.

5/5

Trustpilot

Great service

Great service, fast and very efficient. Thank you for all your time and effort to make this run smoothly.A lot of thanks to Elizabeth who was fantastic.

Will · 5 October 2024

Agent replied · 30 October 2024

Thank you for leaving a review.

5/5

Trustpilot

Alannah was very helpful with us ..very…

Alannah was very helpful with us ..very knowledgeable and such a sweetheart.. she actually knows how to provide an excellent customer service.. such a kind soul. Thanks Alannah Highly Recommend her!!

Alina · 27 July 2024

Agent replied · 30 October 2024

This is such a lovely review for Alannah, thank you so much.

5/5

Trustpilot

Richard Kendall, brilliant.

Our point of contact for our Sale was Karen. She was extemely helpful, considerate and detailed. A true credit to Richard Kendell and the fantastic service.

Wesley · 14 October 2024

Agent replied · 30 October 2024

Thank you for leaving a review.

5/5

Trustpilot

Two property sales in Ossett

We sold two properties in Ossett, and the support and help we received from the Ossett office, and Lucy in particular, was fantastic.Both sales were problematic to some extent, one requiring a deed of variation, and the other one requiring additional documentation from the buyer and their solicitor.On multiple occasions, Lucy helped coordinate activities and actions across both sets of solicitors, and the buyer and seller, ensuring that the sales both went to completion. Without her involvement, at least one of the sales would have fallen through.The original marketing of the properties and guidance on asking price was done very professionally, and Richard Kendall’s support in allowing one of the buyers to rent out the property as the sale went through allowed us to accept a slightly lower asking price.I would happily recommend them, and would use them again for future purchases and sales.

Andy · 2 July 2024

Agent replied · 30 October 2024

Thank you for taking the time to leave a review for Lucy and the service that you received from Richard Kendall.

5/5

Facebook

Just finalised buying my first home through Richard Kendall. They were an amazing and professionally run business with a friendly and welcoming twist. I dealt with Liz at the Wakefield office and I couldn't be happier. I was kept informed and given much needed advice, with this being my first purchase and on my own, I needed all the help I could get. Fantastic from start to finish and couldn't recommend them more.

Susan · 8 February 2019

Agent replied · 20 March 2026

Thank you for recommending Richard Kendall Estate Agent. We have passed your comments onto Liz at our Wakefield office. May we wish you all the best in your first home, from all at Richard Kendall.

5/5

Trustpilot

An Amazing Agency - They Set The Standard!

While some of the comms from our solicitors on both sides might have been questionable, the communication that we've had from Richard Kendal throughout this whole process of selling our house was AMAZING. Karen and the team kept us updated at every single point, even when there'd been little progress, and provided all of the information and guidance that we've asked of them. I honestly wish that other companies within the property industry had the same level of customer care that Richard Kendall have - it's been a pleasure working with the team! :)

Beth · 7 July 2023

5/5

Trustpilot

Great Service

We had great service with Richard Kendall, especially with their manager Amanda. Amanda was very helpful throughout the whole process and was very professional. The whole experience was seamless and all our questions were answered by return. We would highly recommend Richard Kendall to everyone, as they provide a top class service.

Fiona · 8 March 2023

Agent replied · 30 October 2024

Thank you for leaving a review

5/5

Trustpilot

From the start of the process we felt…

From the start of the process we felt our needs were met we were allocated designated staff C&S who were our main contact. Communications were timely and phone calls returned promptly. When issues arose linked to managing the chain we were kept in formed of action.

DM · 21 March 2025

5/5

Trustpilot

I put my house on the market with…

I put my house on the market with Richard Kendall Wakefield office.Within the first day I had 5 viewings and I accepted an offer within the first week.Karen Marijewko was my contact and was amazing, keeping me up to date with the progression of the sale on a weekly basis. Karen was also available at any time to answer any questions or queries that I had and was always happy to help.I would recommend Richard Kendall’s to anyone and definitely would use them again 😊

Mr · 26 June 2023

5/5

Trustpilot

Great experience

We have had a great experience selling our house with the Wakefield Northgate branch and with Elizabeth Cooke, our advisor. Liz was very proactive, chasing information for us and keeping us updated regularly. Not much more I could ask for from an estate agent! Very friendly service from everyone I spoke to in the branch, would recommend to friends and family!

Adam · 8 August 2024

5/5

Trustpilot

Really efficient and friendly service

.lisa · 14 August 2026

Agent replied · 22 September 2026

Thank you so much for your lovely review. We are delighted to hear that you found the service both efficient and friendly. Thank you for choosing Richard Kendall. We really appreciate your feedback.

4/5

Trustpilot

consistently professional and extremely efficient

I have bought and then rented out my property through Richard Kendall and found them to be consistently professional and extremely efficient throughout the process. A special thanks to Jessica Judd who went above and beyond to help me find the right tenant for my property. I would certainly recommend using RK and would have no issues in working with their team again.

Martin · 26 June 2024

5/5

Trustpilot

Excellent service

Excellent service from the arranging of viewing the property, offer , further viewings , questions answered & kept informed throughout until closure . Regularly updated & informed thanks to Liz

Louise · 12 July 2024

Agent replied · 30 October 2024

Thank you for leaving a review.

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