Trusted Agent profile · Wakefield
★★★★★
827 reviews across 2 platforms
10 High Street, Normanton, WF6 2AB, Wakefield, WF6 2AB
Richard Kendal's office in Wakefield, at 10 High Street, is rated 4.7 out of 5 across 827 reviews on two platforms.
Tell us what you need and we'll put you in touch. Richard Kendal Normanton and Pontefract hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wakefield.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
5/5
TrustpilotGREAT EXPERIENCE
Being in our home for 16 years we were a little nervous about selling and the whole process that comes with. From the valuation, to the pictures and everything in between Amanda and her team were brilliant. Amanda called me at various points with updates and kept me in the loop at all times. Very lovely team and will 100% be reccomending to the people who i know when considering a move
5/5
TrustpilotMy Contact was Mandy at the Ossett…
My Contact was Mandy at the Ossett branch.If it wasn't for her the sale would not have happened Above and beyond
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5/5
TrustpilotGreat service
Great service, Suzanne and Donna kept me updated on a regular basis. They both both kept on top of any issus and I’d recommend them for selling or buying your house. Keep up the great work ladies!!!
Thank you for leaving a review for Suzanne and Donna.
5/5
TrustpilotSelling my home was the biggest and…
Selling my home was the biggest and most significant transaction in my life, who to trust?A good friend recomended Richard Kendal as a reliable and proffessional company, this was entirely validated through the excellent service I experienced from their Pontefract branch.Amanda Dyson who coordinated the presentation and sale of my home, kept me well informed with information and updates throughout the process, being reassuring and professional at all times.Viewings came quickly and in less than two months a sale was agreed, completion also following in good time.My thanks to everyone at Richard Kendal whose services I totally recomend.John Makinson
We really do appreciate you taking the time to leave this fantastic review for Amanda. Thank you
5/5
TrustpilotA big thank you
We would like to say a great big thank you to Suzanne and Donna at Richard Kendall’s Ossett branch for their help with our house sale. They have gone above and beyond dealing with a number of glitches along the way, always keeping us well informed and ensuring us they would not give in until everything was sorted and true to their word they did.
4/5
TrustpilotExperience as a buyer
We have just purchased a house & Richard Kendal were the agent. Initial extreme disappointment with the very limited viewing time given & the rushed nature (also applicable to other viewings of different properties they were selling). That said afterwards once in the purchase process the service given by Karen Marijewko in particular has been excellent. Gave updates every week as promised & assisted with all elements of what turned into a complex purchase process for us. I only have experience as a buyer with this agent but if I were to market a property and Karen was acting on my behalf I would be very confident in her professionalism, ability to take instruction and importantly maintain an awareness of what’s going on & update me, which unfortunately is not the case with all agents.
5/5
TrustpilotFantastic! - Highly recommended
This is now the second house that I have sold via Richard Kendall and to be quite honest I wouldn't consider using anyone else.Yes there are cheaper agents around that make you pay upfront, take all your own photos, arrange your own viewings etc but in my experience moving house is stressful enough without having to do all that as well.With Richard Kendall you can be confident that they are doing their upmost everyday to market your property via there many different media platforms to get you those viewings.The beauty is that they don't charge until completion either so you know it's in their interest to do everything they can to make that sale.Always professional, quick to respond and pleasant to deal with. I highly recommend them to anyone.Amanda and all of the team at the Normanton office were brilliant!I don't plan on moving anywhere else just yet but if I do I will be straight on to Richard Kendall once again.Thanks guys.
Thank you so much for leaving such a wonderful review. It really is appreciated.
5/5
TrustpilotAmazing service: Karen Marijewko @ Richard Kendall
We have recently had an offer accepted through Richard Kendall and I can't speak highly enough of the service that both the company as a whole and specifically Karen Marijewko, have provided. Although I own a home and have purchased properties a couple of times before, this is my first time taking a leading role in the process. I had a lot of questions and wasn't entirely sure of the process or etiquette, nor was I perhaps the best at understanding the crazy world of real estate, despite having watched every episode of Selling Sunset (including the reunion). Everyone at Richard Kendall is incredibly polite, lovely and patient but especially Karen Marijewko. It very much feels like Karen has gone out of her way to help me and my partner. She entertains my calls, ridiculous questions, misunderstandings and unnecessary episodes of panic with compassion, professionalism and sincerity. She is also incredibly fun to talk to and always makes me smile, putting me at ease. I can't speak highly enough of my experience so far.
5/5
TrustpilotHighly Professional Service
Lucy Harrison and the team at Richard Kendall dealt with us professionally and efficiently. Their advice excellent. They kept us updated throughout the sales process. We were confident that the company would sell our house promptly... which they did !
Thank you for leaving a review for Lucy and the team at the Ossett office.
5/5
TrustpilotAbove and Beyond
The service from Richard Kendall’s was exceptional! We had Elizabeth Cooke looking after us from the start of our sale, right through to completion. She couldn’t do enough for us, and was always on the ball, which helped calm us down when it was getting stressful. Thank you Liz, the world needs more people like you 🤗
5/5
TrustpilotGreat service by Karen
Purchased a semi detached house in Wakefield through Richard Kendall.Karen Marijewko was very helpful and proactive and kept us informed at every step of the process.Will definitely recommend to anyone wanting to buy/sell property.
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5/5
TrustpilotKaren Marijewko was engaged as the…
Karen Marijewko was engaged as the communicating agent to me as a buyer. She has amazing professional 'WOW' work ethics. What's needed, On time, with Wisdom. I'm not the easiest person to please regarding professional conduct but Karen has done the company proud. Her work integrity is what I like most. If Karen says,"I'll call you back" be rest assured she will, with answers. I am a buyer not a seller, but she looked after me like a seller. I would not hesitate doing business with Kendall as a buyer or a seller because of the service rendered by Karen Marijewko. She's an asset to the company!
5/5
TrustpilotThe dream team!
We dealt with Richard Kendall (ossett branch) for the sale of our old house and purchase of our new house and we have zero complaints… It’s safe to say Suzanne & Donna are the dream team! They are so proactive, keep you updated with any details and are really lovely, friendly and understanding of how stressful moving house can be. I would highly recommend Richard Kendall to anyone if you’re looking for a smooth process. We 100% would use them in the future. Maddison & Declan x
Fantastic review for Suzy and Donna, thank you so much for taking the time to leave one.
2/5
TrustpilotHouse Letting Review
After using them previously for letting out my house and been impressed I used again to find a new tennant. Unfortunately this time the service level has gone hill dramatically. Had to continually chase for everything. No communication at all. Didn't return calls. Had to chase them to send forms out to new tenant and had to keep calling to ask them to do things they hadn't done.
I'm sorry to hear that this time our service did not meet your expectations. It's disappointing to learn that you had to chase for updates and that communication fell short. We strive to provide a smooth and professional process for all our clients, and it sounds like we missed the mark in this instance.Your feedback is invaluable, and we'll be reviewing what went wrong to ensure this doesn’t happen again. I truly appreciate your patience and for bringing these issues to our attention. If there’s anything we can do to make up for the experience or assist you further, please don't hesitate to contact the office manager at Horbury.
4/5
TrustpilotI have been dealing with Karen Preece…
I have been dealing with Karen Preece throughout the purchase of my property. I have found Karen to be very friendly, professional and informative. She has kept me up to date at all times with any developments, which all helped the purchase to go smoothly.I would definitely recommend Karen and Richard Kendall Estate Agents.
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5/5
TrustpilotIf I was to say Karen M at Richard…
If I was to say Karen M at Richard Kendall Wakefield is fantastic that would be a understatement, she is worth her weight in gold and has helped me through a purchase which to be fair has been rather turbulent. Karen has dealt with me with kindness, professionalism and the way she goes above and beyond is so amazing. I cannot say enough as words cannot comprehend, however thank you so much for such great service and professionalism.
5/5
TrustpilotBig Thankyou to Liz Cooke
I cannot speak highly enough of Richard Kendall. Going back to when I originally contacted them to arrange a viewing of a property I was interested in viewing, right through to the completion. The people working in the office have gone above and beyond, providing me with regular and ad hoc updates whenever I have requested them. I must make a special mention to Liz, who has provided myself and partner with an exceptional service from start to finish, going between ourselves, the seller, our solicitor and the seller's solicitor to get to the bottom of any queries. Thanks again for all the help with the purchase of our new property.
5/5
TrustpilotA great, hardworking company!
Absolutely fantastic customer service. Elizabeth Cooke was always there to offer advice, keep me updated, and try her best in every situation. I can’t fault the service provided. I would definitely use them again.
Thank you for leaving a review for Elizabeth and we hope you have had a lovely Christmas.
5/5
TrustpilotKaren Marijewko’s support
Karen Marijewko’s support, professionalism and sense of humour made my experience with Richard Kendall really positive. Karen regularly checked in with me, always made me feel valued, and most importantly when I ultimately changed my plans and bought with another estate agent was so lovely. She made what was quite a difficult time in my life, easier to make informed decisions about the property I wanted showing empathy and understanding. Thanks Karen.
5/5
TrustpilotWe had a fantastic experience buying a…
We had a fantastic experience buying a property through richard kendal, Especially with Karen Marijewko , was there to support us throughout the whole process start to finish. Weekly updates and karen even helped us dealing with the sellars solicitors. Professional and polite at all times, haven't had customer service from a company like we have had in a long time. Impressed. Credit to richard kendal is karen.
Thank you for leaving a review. We really do appreciate.
5/5
TrustpilotWell worth the 5 stars!
2nd time I used Richard Kendalls and they were excellent again. Mandy Bennett and the team in ossett took control leaving me to worry about nothing. We had issues further down the chain but mandy was on it chasing and keeping me informed regularly. Well worth the 5 stars!!!
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5/5
TrustpilotFantastic service
Fantastic service! Very professional service provided by the company, most prompt reply by email or phone, Karen Marijewko was my star and we managed to sell my property even from abroard! Would highly recommend!
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5/5
TrustpilotAn expression of gratitude to Karen Marijewko
I would like to express my upmost gratitude to Karen Marijewko. Karen has gone above and beyond to support myself throughout the process of selling my property. I would highly recommend Richard Kendall purely based on the fact that Karen is employed by this company. She has been persistent in chasing solicitors and buyers to ensure that the sale proceeded as smoothly as possible under extremely vexing circumstances. Whomever is reviewing this, please pass on my thanks and highest regards to Karen, she is such a hardworking and empathetic individual who has made this process bearable.
5/5
TrustpilotKaren Marijewko
We used Richard Kendall to sell our house, this was our first sale and Karen helped us along the way. She was a good point of contact and very helpful and patient. She went out of her way to communicate effectively with all parties involved, quick and efficiently. She was always available and a pleasure to talk to in the long process it took. We would sell our house with Richard Kendall and Karen again.
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Tell us what you need and we'll put you in touch. Richard Kendal Normanton and Pontefract hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wakefield.
