Trusted Agent profile · Wakefield

Richard Kendal Normanton and Pontefract reviews in Wakefield

4.7

★★★★★ Excellent

826 reviews across 2 platforms

10 High Street, Normanton, WF6 2AB, Wakefield, WF6 2AB

Richard Kendal's office in Wakefield, at 10 High Street, is rated 4.7 out of 5 across 826 reviews on two platforms.

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4.3 / 5

58

Reviews on Facebook

Business-wide

Trustpilot logo

768

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wakefield office, from every platform, shown as written. First names only.

5/5

Trustpilot

A very positive experience with Richard Kendal Normanton branch

A very positive experience with Richard Kendall estate agents at the Normanton Branch.From a valuation ( that was pleasantly more than we expected ) to completion of sale , thank you very much.Sarah at the Normanton branch was our point of contact for the sale of our property in the Normanton area. During the sale process from 5/11/22 to completion on 31/3/23 Sarah kept us fully up to date with progress and where necessary pushed along the process.On the few occasions when Sarah was away from work her colleagues would continue the regular updates in her absence.Using RK was not our cheapest option but having decided to work with RK we have no regrets ,as the saying goes you get what you pay for and we received an excellent service and would recommend Sarah and her colleagues at RK ……thank you again.

K · 31 May 2023

5/5

Trustpilot

Very helpful

Very helpful, very quick service

Libby · 7 August 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave a review.

5/5

Trustpilot

I had a brilliant experience with…

I had a brilliant experience with Richard Kendall, both buying a property and selling. The communication was excellent, Donna Leeson was fantastic and always kept me up to date.Will definitely recommend Richard Kendall, thanks again!

Abby · 30 March 2024

Agent replied · 30 October 2024

Thank you for leaving a review.

5/5

Trustpilot

Exceptional standard of work.

Exceptional standard of work.Suzanne and Donna were unbelivably good, their work ethic is second to bnone and always kept in contact with us and helped with all issues.Thanks so much to them for getting the completion over the line. These 2 ladies are a complete asset to the Richard Kendall Group.Thanks Again. Nathan and Lorraine Richards

Nathan · 11 August 2022

Agent replied · 30 October 2024

Thank you so much for taking the time to leave a fantastic review for Suzanne and Donna.

5/5

Trustpilot

We were very impressed with the level…

We were very impressed with the level of service we received from Richard Kendal agency in particular from Jessica who provided excellent service to us from the start till the end of the process of us looking and securing a rental property within a very short period of time. She was always very professional, promptly answered emails and calls and kept us informed about any developments throughout the whole process which has made it less stressful for us .Everyone else who we dealt with was also very helpful and professional, for this reason I highly recommend this agency.

Svetlana · 22 May 2024

Agent replied · 30 October 2024

Thank you for taking the time to leave a review for Jess in the rental department.

5/5

Trustpilot

Carol and the team at Richard Kendall…

Carol and the team at Richard Kendall are crucial to me and the property portfolio I have to manage. They are always helping me manage issues with tenants and are professional in how they work. Carol particularly has helped recently with organising a list of jobs that at one point got a little out of hand but since she has been working with me, the jobs are nicely being ticked off. Thanks Carol and Well done to Claire and Simon Kendall and everyone at Richard Kendall Estate Agents who do an exceptional job in property management.

Camille · 12 May 2023

5/5

Trustpilot

Good all round service.

Very nice and attentive staff, weekly updates on the progress of the sale.Always answered any queries and replied in good time.Valuation was pretty much spot on and selling advice was very helpful.

Mrs · 17 May 2024

Agent replied · 30 October 2024

Thank you so much for leaving a review.

5/5

Trustpilot

MOVING home

Mandy at Richard Kendals, Ossett made a stressful experience more bearable, nothing was too much trouble and truly went above and beyond, truly a great asset to a great team,would definately recommend them to anyone thinking about moving home.

Andria · 23 December 2023

Agent replied · 30 October 2024

Thank you for taking the time to leave Mandy a review.

5/5

Trustpilot

Experience as buyer

Elizabeth Cooke was excellent, ensuring that everything kept moving and that I was kept up to date. Really great professional service that other estate agents could learn from!

Tracy · 23 July 2024

Agent replied · 30 October 2024

Thank you for such a great review.

5/5

Trustpilot

Great experience

As first time buyers, Amanda was great at keeping us updated throughout the process. We couldn’t have asked for a smoother experience purchasing our home. Thank you 😊

Gemma · 22 July 2024

Agent replied · 30 October 2024

Thank you for leaving a review.

5/5

Trustpilot

Sophie at Richard Kendal Estate Agents…

Sophie at Richard Kendal Estate Agents was just the best. From putting the property on the market to handing the keys over on completion, Sophie kept us up date through the sale. She telephoned us at every step. I never had to ring the office about solicitors inquiries or information from the buyer. Sophie anticipated every bit of relaying this information to us through the sale. She was so pleasant and is really very knowledgeable within the buying and selling of property. We will definitely use Kendall’s again for any future moves. Thank You Sophie for excellent service… it shows that you really do enjoy your job. Kind RegardsJo and Rich.

Mrs · 14 April 2023

5/5

Trustpilot

Considerate estate agent with second to none communication

I had a really positive experience with Richard Kendall Pontefract/Castleford while selling our home and purchasing a new one. Richard Kendall’s service felt personal and considerate which was the polar opposite of our experience with a large chain brand in Castleford previously. They answer the phone every time it rings, which is something you take for granted until you experience an estate agent that isn’t available when you need them. If our required contact wasn’t available, we would always have someone else to speak to and messages were always passed on swiftly. The sale and purchase went through so quickly (within 8 weeks) with second to none communication throughout. Following our sale/purchase we had some unfortunate after sale issues (unrelated to the service Richard Kendall provided) that required communication with Richard Kendall in Wakefield, again, I was treated with respect and professionalism to resolve the issue quickly. I would use Richard Kendall for any future moves without hesitation! My advice to anyone else buying or selling a property, it’s definitely worth using a local company versus the larger chains. Big thank you to Liz Cooke for securing our sale and purchase after a precarious start with another agency and to Claire Kendall for resolving our after sale issues with care and consideration.

Alice · 13 April 2023

5/5

Trustpilot

A Hunter 5 star review

I'm rating my recent experience with Richard Kendall 5 stars, and this was down to the exceptional customer service provided to me by Shireen Smith. She's kept a keen eye on the purchase of my new property and always been available to provide me with updates and advice. I can also highly recommend Luke Catt for anyone looking for an excellent mortgage advisor who's looked after me with professionalism and advice.

Tony · 7 December 2023

5/5

Trustpilot

I have bought and sold all my…

I have bought and sold all my properties through Richard Kendall , sold 8 in the last 12 months . I work with Richard Kendall as I have dealt with other Estate Agents and without doubt I have always found them to be consistently professional and extremely efficient throughout the process ! Thank you Richard Kendal and in particular Liz !

Mr · 25 June 2024

5/5

Trustpilot

Karen Marijewko was excellent…

Karen Marijewko was excellent throughout my purchase. She kept up to date on everything and always got an answer for my questions.

Daniel · 17 October 2024

Agent replied · 30 October 2024

Thank you so much for taking the time to leave a review.

5/5

Trustpilot

It wasn’t ‘what’ made our experience…

It wasn’t ‘what’ made our experience great, it was ‘who’. Sarah was truly amazing, especially when the purchase looked as though it was doomed. She was the calm in our chaos & showed such care & dedication to our case. It wouldn’t have happened without her & we can’t thank her enough.

Alun · 14 November 2022

Agent replied · 30 October 2024

Thank you for taking the time to leave such a lovely review for Sarah

5/5

Trustpilot

A stress free purchase

We purchased our new house through Richard Kendall, and we were thoroughly impressed with the service provided by Elizabeth Cooke (Liz). She was friendly and informative throughout the entire process. Liz ensured regular communication to keep us updated on the progress of the sale, and answered any queries promptly which was greatly appreciated. We couldn't have asked for a better experience. However, we do have some constructive feedback for the viewing team. During our visits to a couple of previous properties, we found that the team showing us around lacked knowledge about the properties they were showing. While we didn't expect a hard sell, it would have been beneficial for the agents to provide basic information about the properties to aid our decision-making process and not just to be there to open the door to let you in essentially.

C · 22 April 2024

Agent replied · 30 October 2024

Thank you for leaving a review for Elizabeth with the service received on your recent purchase. Many thanks also for your feedback regarding our accompanied viewers. We do our best to ensure that any questions or concerns are dealt with at the time of the viewing or are followed up in the office. However please be rest assured we have taken on board your comments. We wish you all the happiness in your new home.

5/5

Trustpilot

Liz and Joanne

Liz and Joanne - Wakefield branch Both Liz and Joanne kept me informed with my purchase every step of the way, they were polite and nurturing throughout which made the experience feel somewhat safe (after a previous sale falling through this was exactly the kind of treatment I needed!) Both Joanne and Liz were considerate, knowledgeable and helpful, they made what could have been a stressful time, pretty stress free, doing a lot of chasing on my behalf to ensure things ran smoothly. Thank you so much, if you were considering the Wakefield branch I would highly recommend!

Becky · 22 March 2023

5/5

Trustpilot

A massive thank you to Richard Kendall…

A massive thank you to Richard Kendall Estate Agent in Normanton for their help with buying my new home. Karen and the team were very friendly and helpful throughout the process and I’ve nothing but praise for them 🙏.

Robert · 20 November 2023

Agent replied · 30 October 2024

Thank you for leaving a review for Karen

5/5

Trustpilot

Confidence, courtesy and professional service.

I had every confidence in dealing with Mandy at Kendall’s estate agents having previously dealt with her in the past. Although it was not a straightforward transaction Mandy was there to mediate between myself and the vendors. There was trust and consideration on both sides and credit a lot of this to Mandy’s expertise. All the staff I have dealt with at Kendall’s have been very efficient and courteous. A family run firm with a personal touch. Highly recommend their professional and personal service.

Marlene · 17 March 2023

5/5

Trustpilot

Had a very positive experience with…

Had a very positive experience with Richard Kendall estate agents @Normanton Branch.Extremely nice and professional from start to finish Kelly has been absolutely amazing. Thanks to her renting a new house has been a smooth and pleasant experience for us. Her support is greatly appreciated.

GM · 7 June 2023

Agent replied · 30 October 2024

Thank you for the review

5/5

Trustpilot

My experience with Richard Kendall was…

My experience with Richard Kendall was absolutely great from the staff and especially their manager Karen who I highly respect. They kept on updating me throughout the whole process and they were very professional and helpful with everything. I highly recommend Richard Kendall to everyone as they provide a top class service and will help you if help is needed. I would just like to say thanks to their manager Karen as she went above and beyond to help me.

Abid · 3 March 2023

5/5

Trustpilot

My Contact was Mandy at the Ossett…

My Contact was Mandy at the Ossett branch.If it wasn't for her the sale would not have happened Above and beyond

Jonathan · 15 October 2024

Agent replied · 30 October 2024

Thank you for leaving a review

5/5

Trustpilot

GREAT EXPERIENCE

Being in our home for 16 years we were a little nervous about selling and the whole process that comes with. From the valuation, to the pictures and everything in between Amanda and her team were brilliant. Amanda called me at various points with updates and kept me in the loop at all times. Very lovely team and will 100% be reccomending to the people who i know when considering a move

EMMA · 12 October 2023

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